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Olissippo Lapa Palace – The Leading Hotels of the World

5-star property
Rua do Pau da Bandeira, 4, Lisbon, (01) 562 1066
Choose Dates
4.9 out of 5
Exceptional!
See all 27 ebookers Reviews

"Perfect place to stay in lisbon. Beautifully maintained all over with fabulous gardens and pool area. Service was superb from front desk, door staff ... " More

By a verified traveller on Wed 09 Oct 2019

Points Of Interest

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Double or Twin Room, Garden View

Bed Count 1 King Bed Maximum Occupancy 3 Max
€368* Per night/room 4 Jun - 5 Jun

Suite (Garden)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room (Palace)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Double Room, River View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room (Palace)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the pool at Olissippo Lapa Palace – The Leading Hotels of the World. During your stay, you're just a quick walk from Embassy of the People's Republic of China. Features include free WiFi in public areas and a free manager's reception, plus 2 bars.

  • Free WiFi
  • Drinking and dining options include a restaurant, a swim-up bar and a poolside bar
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools or soak in the hot tub
  • Indulge with aromatherapy, massages or reflexology at Lapa Palace Spa by Elemis
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the pool
  • Just a 4-minute drive from Avenida da Liberdade and a few minutes from Rossio Square
  • Airport shuttle service available for a fee

Olissippo Lapa Palace – The Leading Hotels of the World ratings based on 27 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Olissippo Lapa Palace – The Leading Hotels of the World

Everyone (8) Couples (13) Family (4) Friends (1)
5 out of 5
Perfect place to stay in lisbon. Beautifully maintained all over with fabulous gardens and pool area. Service was superb from front desk, door staff and bar staff and the food/breakfast was excellent. A little way out from the main centre but easy 5 min taxi drive away. Only one issue is poor soundproofing between rooms in the garden wing and if you have early risers or a screaming baby in the room above, it is intrusive. Suprised also that in a hotel of this calibre there is no suggestion made to parents to not bring their screaming babies into the bar at night and treat it like a creche... but ultimately the hotel cant be responsible for ignorant parents i guess.

Posted by on 9 Oct 2019

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Comment from Hotel Management

9 Oct 2019 by Susana Gerardo

Dear Guest, Dear Guest, Thank you very much for having chosen the Lapa Palace on your recent visit to Lisbon and of course for your sweet review about us. We hope to be able to serve you again in the future. Kindest regards, Susana Gerardo

5 out of 5
Fabulous hotel and superior service in all areas. Best overall hotel experience in Lisbon. A little outside the main centre but an easy and cheap taxi journey to the city.

Posted by on 7 Jul 2019

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Comment from Hotel Management

9 Jul 2019 by Susna Gerardo

Dear Guest, On behalf of our team here at the Lapa Palace, I would like to thank you for taking the time to share your wonderful comments, following your recent stay with us. I truly hope you can revisit us. We are all looking forward to welcome you back soon. Yours sincerely,

5 out of 5

Brilliant hotel if you want to be pampered

Pros: Everything
Location: Great location just outside the centre but only a quick taxi ride out.
Brilliant experience. Superb staff, nice rooms and brilliant food.

Posted by , from UK on 14 Dec 2016

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4 out of 5

Great hotel

Internet service very poor for a five star hotel but otherwise beautiful stay and location Lovely staff

Posted by on 4 Feb 2016

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5 out of 5

Luxury treat

This was our fourth trip to the Lapa Palace and it was just as fabulous as it has always been. Probably the best hotel We have ever stayed at in Europe. Staff are fantastic and it has a really traditional and elegant feel, but is not stuffy. We particularly like the fact that there are no tray charges or supplements for room service and we use it quite a bit so we can have a causal meal on our balcony, whether breakfast, lunch or dinner. Fantastic breakfast buffet too, with sparkling wine. We have a standard room on level three and it is excellent- in our opinion, if you can get this level, no need to pay extra for a higher category room.

Posted by on 10 Jul 2015

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4 out of 5

Decent hotel, helpful staff but not up to 5 star standard.

An adorable outdoor swimming pool, a quiet location but lacking any real atmosphere. Staff very helpful without being over-attentive, very comfortable beds and generally a pleasant weekend stay. However, this hotel feels a bit dated (as opposed to vintage) and is not quite up to a flawless 5 star standard.

Posted by on 22 Jul 2014

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5 out of 5
Die Unterkunft hat uns sehr gut gefallen. Das Personal war stets sehr hilfsbereit. Wir würden dieses Hotel sehr weiterempfehlen.

Posted by on 10 Jun 2023

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Comment from Hotel Management

12 Jun 2023 by Pedro

Lieber Karl,Vielen Dank für Ihr Feedback!Ihre Meinung ist uns sehr wichtig.Wir freuen uns, Sie wieder im Lapa Palace begrüßen zu dürfen.Mit freundlichen Grüßen

5 out of 5

Posted by on 4 Jun 2023

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Comment from Hotel Management

5 Jun 2023 by Pedro

Dear Alena,Thank you very much for your feedback!Your opinion is very important to us.Kind regards,

5 out of 5

Amazing hotel!

Pros: Breakfast was best we ever had in Lissabon. All rooms big and with balconies.
Location: The hotel is nicely located. Easy access to everywhere by taxi, by walking, or using the famous "Eléctricos de Lisboa", which exist since 1873!
We had a fantastic stay in the Olissippo Lapa Hotel. Breakfast was perfect, even tasty gluten-free bread and Muffins readyly available, alongside great fruit of all sorts. The garden and pool area is wonderful. For dinner, I can recommend the Michelin grade restaurant - a must go. Service was impeccable and everybody extremely forthcoming and charming. We are looking forward to coming back to spend another holidays, here!

Posted by , from Switzerland on 7 Aug 2018

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Comment from Hotel Management

14 Aug 2018 by Susana Gerardo

Dear guest, Firstly, I am extremely pleased to see that you had such a wonderful experience staying with us. It was a pleasure to read that you have considered The Lapa Palace an "amazing hotel". We do take pride in our service and we're glad you considered it as " impeccable ". On behalf of the whole team here at the Lapa Palace we hope to welcome you back in the very near future. Best wishes Susana Gerardo Guest Relations

5 out of 5
sehr feundliches Personal, Einrichtung und Garten mit Pool hat uns sehr gefallen.

Posted by on 21 May 2018

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Comment from Hotel Management

29 May 2018 by Susana Gerardo

Dear Guest, Thanks for taking the time to share your feedback with us. We look forward to your next visit. Until then, I wish you the very best, Susana Gerardo Guest Relations

About the Olissippo Lapa Palace – The Leading Hotels of the World

Location Rua do Pau da Bandeira, 4, Lisbon, 1249-021

Property Features

Olissippo Lapa Palace – The Leading Hotels of the World offers its guests a full-service spa, an indoor pool, and Access to hot tub. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A free manager's reception is offered daily. Public spaces have free WiFi. A business centre and 8 meeting rooms are available. Event space at this hotel measures 2465 square feet (229 square metres) and includes a conference centre. A children's pool, a seasonal outdoor pool, and a fitness centre are also featured at the luxury Olissippo Lapa Palace – The Leading Hotels of the World. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. This 5-star Lisbon hotel is smoke free.

  • 95 guestrooms or units
  • 7 levels
  • 3 buildings
  • 2 bars or lounges
  • 2465 sq ft of conference space
  • 229 sq. m of conference space
  • Built in 1870
  • Manager's reception (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar by the pool
  • Dining venue
  • Swim-up bar

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Alcantara-Terra Station (1.6 km / 1 mi)
  • Metro station: Rua Garcia da Orta Stop (0.3 km / 0.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Olissippo Lapa Palace – The Leading Hotels of the World offers 95 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include a bath, dressing gowns, slippers and bidets. This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Luxury bedding
  • Pillow options
  • Bathtub
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

The hotel hosts a free manager's reception daily.

Restaurante Lapa – On-site restaurant.

Le Pavillón – On-site diner. Open daily.

Bar Rio Tejo – On-site bar. Open daily.

Late-night fare is available from 24-hour room service.

Nearby Activities

An indoor pool, a children's pool, a seasonal outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

Spa Services

Lapa Palace Spa by Elemis has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

  • Number of treatment rooms 4
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Reflexology
  • Detoxification wrap
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Olissippo Lapa Palace – The Leading Hotels of the World offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 80.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Eurocard, debit cards and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities on-site
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Clean & Safe (Portugal)
  • Property registry number - 0057
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 55 per vehicle (one-way)
  • Rollaway bed fee: EUR 80.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Lapa Palace
  • Lapa Palace Olissippo
  • Olissippo Lapa
  • Olissippo Lapa Palace Leading Hotels World Lisbon
  • Olissippo Lapa Palace Hotel
  • Olissippo Lapa Palace Hotel Lisbon
  • Olissippo Lapa Palace Lisbon
  • Olissippo Palace
  • Lapa Palace Hotel Lisbon
  • Lapa Palace Lisbon
  • Olissippo Lapa Palace – The Leading Hotels of the World Hotel
  • Olissippo Lapa Palace – The Leading Hotels of the World Lisbon

You should know

  • The outdoor pool closes for the season in October.
  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

The property is a member of the Leading Hotels of the World.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.