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20 Hertford Street

4.0 star property

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Photo gallery for 20 Hertford Street

A black double door with the number 20, a set of stairs leading to the entrance, and a black metal handrail.
A reception desk with a black and gold base, a chandelier, and a tiled floor with a geometric pattern.
A balcony with a metal railing overlooking a street lined with buildings.
A room with a grey armchair, beige curtains, a white vanity, and a glass door leading outside.
A modern living room with a sofa, coffee table, and a desk with a lamp.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Washing machine
  • Dryer
  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk

Explore the area

View in a map
20 Hertford Street, London, England, W1J 7RX
  • Place, Park Lane
    ‪1 min walk‬
  • Place, Piccadilly
    ‪2 min walk‬
  • Place, Green Park
    ‪2 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪71 min drive‬

Room options

View all photos for Standard Studio, 1 Queen Bed (Studio (2 Adults))

A bedroom with a bed, a desk, a chair, a bowl of fruit, and a window.

Standard Studio, 1 Queen Bed (Studio (2 Adults))

  • City view
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment, 2 Bedrooms

A modern living room with a sofa, coffee table, fireplace, television, and bookshelves.

Deluxe Apartment, 2 Bedrooms

  • City view
  • 98 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for One bedroom apartment - Lower Ground Floor

A modern living room with a grey sofa, a coffee table, and a flat-screen TV mounted on the wall.

One bedroom apartment - Lower Ground Floor

  • 79 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Luxury Penthouse, 3 Bedrooms

A modern living room with a sectional sofa, a black coffee table, a grey armchair, a flat-screen TV, and a white entertainment unit.

Luxury Penthouse, 3 Bedrooms

  • City view
  • 90 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds and 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio Superior

A bedroom with a bed, bedside table, lamp, and a view of the outdoors through a window.

Studio Superior

  • City view
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Two Bedroom Executive with Balcony/Terrace

A modern living room with a grey sofa, a coffee table, a TV, and a chandelier.

Two Bedroom Executive with Balcony/Terrace

  • City view
  • 98 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

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About this property

20 Hertford Street

This smoke-free apartment building features concierge services, dry cleaning, and laundry facilities. Additionally, a 24-hour front desk and tour/ticket assistance are onsite. Each apartment provides a washer/dryer and a refrigerator, plus free WiFi and an LCD TV with satellite channels. Guests can appreciate conveniences like a microwave and an electric kettle, and other amenities include a DVD player and a stovetop. Limited housekeeping is available.
20 Hertford Street offers 9 accommodations with washers/dryers and DVD players. Beds feature Egyptian cotton sheets. LCD televisions come with satellite channels. Full-sized refrigerators/freezers and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This London apartment provides complimentary wireless Internet access. Business-friendly amenities include safes and phones. Housekeeping is provided on weekdays only.

During your stay at 20 Hertford Street, you're just a quick walk from Hyde Park. Features include dry cleaning service and concierge services. This upscale apartment building has 9 apartments. Enjoy your stay with amenities like free WiFi and a washer/dryer in each apartment.
  • Each apartment offers a washer/dryer, an LCD TV, and a DVD player
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 4-minute walk from Hyde Park and 10 minutes by foot from Buckingham Palace
As a guest of 20 Hertford Street, you'll find tour/ticket assistance, concierge services, and laundry facilities. 20 Hertford Street also features dry cleaning/laundry services and an elevator. The front desk is open around the clock.

This 4-star London apartment is smoke free.

Property amenities

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Free cot

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Toaster

Bedrooms

  • Egyptian cotton sheets
  • Rollaway/extra bed: GBP 65 per day

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with satellite channels

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Laptop workspace

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Housekeeping on weekdays only
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Tour and ticket assistance

Location highlights

  • In a historical district
  • In a shopping district
  • Near a health/beauty spa
  • Near a metro station
  • Near a train station
  • Near an outlet shopping centre

Things to do

  • Casino nearby
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 9 units

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 65.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 300 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 65.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

20 Hertford Street Apartment London
20 Hertford Street Apartment
20 Hertford Street London
20 Hertford Street Hotel London
20 Hertford Street London
20 Hertford Street London
20 Hertford Street Apartment
20 Hertford Street Apartment London

20 Hertford Street Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 4 out of 12 reviews
Rating 8 - Good. 6 out of 12 reviews
Rating 6 - Okay. 1 out of 12 reviews
Rating 4 - Poor. 1 out of 12 reviews
Rating 2 - Terrible. 0 out of 12 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

christine

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very central to all our needs
Stayed 11 nights in Apr 2024
Verified

10/10 Excellent

Scott

Liked: Cleanliness, room comfort, communication

Great quality Mayfair apartment in a great locatio

very comfortable and spacious apartment in a great location. Would recommend having some more varied crockery (especially some mugs) and additional pillows.
Stayed 1 night in Jan 2023
Verified

6/10 Okay

Rachel

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Pictures Are Deceiving

If you are looking for a modern, updated, reasonably priced "hotel" in Mayfair, this is not the hotel. First, this is not a hotel--its a set of 9 apartments that are now labeled as a hotel. This is much more Airbnd vs hotel. If you go in thinking Airbnd, you will have a lovely time. There is no "service". My first interaction with the front desk person (only employee I ever say) was to ask if they could call me a cab. They advised me to walk across the street and have the Hilton Bellman call me cab. I'm sure Hilton would be happy to hear that. I asked about early check-in, not an issue if not able to accommodate, but they did state they would be able to hold my luggage in a secure area until I could check-in. This is not accurate. Luggage was just lined up against the wall--lots of luggage. Anyone could walk up and take a bag with no one being the wiser. Room was always clean, but staff did not care that the bathroom sink leaked. I mentioned it to the front desk person twice. Bed was comfortable and room was ok, but just well worn. My room door was right off the elevator, but always quiet. Just a couple a of loud moments, but it was a Saturday night so no issue.
Stayed 6 nights in Dec 2019
Verified

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice spacious apartment

Close to subway and bus. Quiet street with lots of pubs and restaurants nearby. Apartment had kitchen with washer/dryer and separate bedroom. We had basement apartment so no view but that wasn’t an issue for us. Not keen on shower over bath but that’s a personal preference. Not enough towels for 3 people ( did ask twice but never got any extra ). Lovely front end staff who helped with directions. Nice and warm when the weather turned cool. Would recommend 👌
Stayed 8 nights in Apr 2019
Verified

10/10 Excellent

June

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly proprietors. Clean and nice room. Nice Local area
Stayed 4 nights in Apr 2019
Verified

8/10 Good

Merethe

Liked: Cleanliness, staff & service, property conditions & facilities

Centralt beliggende lejlighedshotel

Centralt beliggende. Venligt og imødekommende personale. Meget lille køkken. Generelt et ok værelse. Sofamodul under sengen, som var noget hård. Der var varmepumpe på værelset. Det tog dog lidt tid inden vi lærte den at kende og fik varme på. Meget lille badeværelse med trapper op til bruser og håndvask. Alt i alt ok forhold, der var det vi skulle bruge til 2 personer.
Stayed 3 nights in Nov 2018
Verified

8/10 Good

Verified traveller

Every thing was great except that when I book I chose one bed room apartment and it was not mentioned that it’s in the basement and no view to the city, also the entrance was stairs not suitable for elderly and special needs
Stayed 5 nights in Nov 2018
Verified

8/10 Good

Avgar

Liked: Staff & service, property conditions & facilities, room comfort
Very nice place. Was surprised to find hairs on the bed.
Stayed 1 night in Nov 2018
Verified

10/10 Excellent

Esther

Stayed 3 nights in Sep 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2019
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018
Verified

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018

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