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Alexandra Hotel

2.5 star property

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Photo gallery for Alexandra Hotel

Lobby
Twin Room
Exterior
Breakfast area
Room amenity

Reviews

7.2 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Parking available
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
159/161 Sussex Gardens Hyde Park, London, England, W2 2RY
  • Place, Hyde Park
    ‪4 min walk‬
  • Place, Kensington Gardens
    ‪4 min walk‬
  • Place, Marble Arch
    ‪12 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪37 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

8.2 out of 10
Very good
(13 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Premium bedding, in-room safe, desk, iron/ironing board

Triple Room

7.0 out of 10
Good
(2 reviews)
  • 15 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Double Room

Premium bedding, in-room safe, desk, iron/ironing board

Double Room

7.4 out of 10
Good
(15 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room

Twin Room

7.4 out of 10
Good
(20 reviews)
  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Triple Room

Superior Triple Room

Superior Triple Room

  • 14 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

8.0 out of 10
Very good
(1 review)
  • 17 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Double Room

Premium bedding, in-room safe, desk, iron/ironing board

Superior Double Room

9.2 out of 10
Wonderful
(7 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Premium bedding, in-room safe, desk, iron/ironing board

Single Room

  • Sleeps 1

View all photos for Double or Twin Room

Premium bedding, in-room safe, desk, iron/ironing board

Double or Twin Room

  • Sleeps 2

View all photos for Double Room

Premium bedding, in-room safe, desk, iron/ironing board

Double Room

  • Sleeps 2

View all photos for Twin Room

Premium bedding, in-room safe, desk, iron/ironing board

Twin Room

  • Sleeps 2

View all photos for Quadruple Room

Premium bedding, in-room safe, desk, iron/ironing board

Quadruple Room

  • Sleeps 4

View all photos for Superior Double Room

Premium bedding, in-room safe, desk, iron/ironing board

Superior Double Room

  • Sleeps 2

View all photos for Superior Triple Room

Premium bedding, in-room safe, desk, iron/ironing board

Superior Triple Room

  • Sleeps 3

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About this property

Alexandra Hotel

Hotel with a 24-hour front desk, 5-minute walk to Hyde Park
This hotel features self parking, a 24-hour front desk, and express check-in. WiFi in public areas is free. Additionally, express check-out, tour/ticket assistance, and a front-desk safe are onsite.
Alexandra Hotel offers 97 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Alexandra Hotel. During your stay, you're just a quick walk from Hyde Park. You'll find features like free WiFi in public areas and self parking (surcharge).
  • Free WiFi
  • Self parking available for a fee
  • Services include tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Within a 10-minute walk of Hyde Park and Kensington Gardens
As a guest of Alexandra Hotel, you'll find tour/ticket assistance, express check-in, and express check-out. Public spaces have free WiFi. Alexandra Hotel also features a front-desk safe and an elevator. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this London hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 15 per night)
  • Limited on-site parking

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: GBP 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Alexandra Hotel London
Alexandra London
Alexandra Hotel Hotel
Alexandra Hotel London, England
Alexandra Hotel London
Alexandra Hotel Hotel London

Alexandra Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 201 out of 1004 reviews
Rating 8 - Good. 405 out of 1004 reviews
Rating 6 - Okay. 247 out of 1004 reviews
Rating 4 - Poor. 89 out of 1004 reviews
Rating 2 - Terrible. 62 out of 1004 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Bahadir

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Kelly

Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
We only stayed for a night, it was comfortable enough, location was ideal. Unfortunately the lift was out of order which was inconvenient as I was travelling with a buggy and small child but we were only on the first floor.
Stayed 1 night in Aug 2025

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
every thing the entrance is not in sussex gardens. i took a long time to find it.
Stayed 3 nights in Aug 2025

10/10 Excellent

Neale

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Julie

Liked: Cleanliness, property conditions & facilities

Small, clean, good area, no Wifi

Really disappointed in having no Wifi. Staff said it wasn't working in our building, but it was terrible in the check-in lobby also. Didn’t know we'd be in a totally separate building across the street. Our room very small, but clean. Main building had a nice Continental Breakfast.
Stayed 1 night in Aug 2025

2/10 Terrible

Jackie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not Great

A last minute booking. Room was dirty and unclean. Toilet was green. Grouting needs a good scrub. Booked SUPERIOR double room. Got a room with 2 beds. Cleaner came into room whilst we were out. Only changed 1 bed . Breakfast included but disappointed. Toast is pre made so not hot. Orange juice looked mouldy. Croissants but cold. Not a pleasant experience.
Dirty toilet
Dirty grouting
Seal hanging off shower screen
Stayed 2 nights in Jul 2025

8/10 Good

alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Aug 2025

4/10 Poor

Aida

Try to ring reception twice for wifi not working promise to sort it out but it doesnt sorted.
Stayed 2 nights in Aug 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whilst the room was small it was ideal for an overnight stay. It was clean and the bed was comfortable. Excellent European style buffet breakfast too.
Stayed 1 night in Aug 2025

2/10 Terrible

Mark

Disliked: Staff & service
Stayed 1 night in Jul 2025

6/10 Okay

Lisa

Liked: Cleanliness, room comfort
Although
Stayed 1 night in Jul 2025

8/10 Good

AKIO

Liked: Staff & service
パディントン駅、ハイドパークからも近く観光に便利でした。
Stayed 1 night in Jul 2025

4/10 Poor

Reena

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

L

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean and very comfortable. Would definitely recommend.
Stayed 3 nights in Jul 2025

6/10 Okay

Emily

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No Wi fi therefore No TV!!

Room was lovely, comfy beds BUT no wi fi and therefore no TV which was annoying as we had had a long busy day and would have liked to have watched tv.
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Denise

Liked: Staff & service
Could have been even better if there is a crystal clear window to take picture of the London street scene.
Stayed 1 night in Jul 2025

10/10 Excellent

Erik, Newcastle

Stayed 2 nights in Jun 2025

8/10 Good

Roy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Fantastic👍👍👍
Stayed 2 nights in Jul 2025

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, convenient to transport, decent breakfast
Stayed 4 nights in Jul 2025

8/10 Good

Tomer

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Good

Nice stay..bit warm at the room.. central and easy access to train station
Stayed 3 nights in Jul 2025

2/10 Terrible

Christian

Stayed 1 night in Jul 2025

6/10 Okay

Isabel, Braintree

Business traveller
Ok I stay at a lot of hotels in that street. What’s good about this one is they have a little breakfast included. The staff was very rude though. Saw me coming in and left reception, on his mobile. Came back as I called him and fussed about my signature, “I won’t accept a scribble, can you do your signature properly”. I’m nearly 50. My signature is what it is. I had to show my drivers licence picture of my signature for him to accept it. The room was in the basement and was super noisy. Bathroom light kept flickering. WiFi was awful in the basement,
Stayed 1 night in Jul 2025

6/10 Okay

Norman

Liked: Cleanliness
Stayed 1 night in Jul 2025

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