Along with a restaurant, this smoke-free hotel has a 24-hour front desk and tour/ticket assistance. WiFi in public areas is free. Other amenities include a garden and a front-desk safe.
Arriva Hotel offers 75 accommodations with safes and coffee/tea makers. Flat-screen televisions come with digital channels.
Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
Our customers tell us they can't get enough of the helpful staff at Arriva Hotel. During your stay, you'll be within walking distance of Russell Square. Features include free WiFi in public areas and a restaurant.
Free WiFi
Enjoy a bite to eat at the restaurant
Services include tour or ticket assistance and luggage storage
Guests have great things to say about the central location and the clean accommodations
Within a 15-minute walk of Russell Square and University College London
There's a restaurant on site. WiFi is free in public spaces. Arriva Hotel also features tour/ticket assistance, a garden, and a front-desk safe.
This 3-star London hotel is smoke free.
Arriva Hotel has a restaurant on site.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Food and drink
A restaurant
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Housekeeping (daily)
Tour and ticket assistance
Outdoors
Garden
Accessibility
Lift
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
Flat-screen TV with digital channels
Food and drink
Coffee/tea maker
Electric kettle
More
Desk
Heating
Iron/ironing board on request
Portable fan
Safe
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Payment types at the property
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
Property is also known as
Arriva London
Arriva Hotel London
Hotel Arriva
Arriva Hotel London, England
Arriva Hotel
Arriva Hotel Hotel
Arriva Hotel London
Arriva Hotel Hotel London
Arriva Hotel Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
We had to book in at another hotel as this hotel was awful. The man at reception had no manners, he was rude. The hotel was a horrible condition, there were dirty marks on the headboards, everything was worn out and scruffy. The room was so hot you were sweating the minute you walked in and the window was open. The room smelled of smoking.
Patricia
Stayed 2 nights in Jun 2025
6/10 Okay
Verified traveller
26 Jun 2025
Liked: Staff & service
Disliked: Property conditions & facilities
Clearly a cheap hotel
Very small room, overly warm with no way to cool down, tiny shower, no bathroom ventilation and ceiling light fell down one evening.
Verified traveller
Stayed 3 nights in Jun 2025
6/10 Okay
Verified traveller
Business traveller
25 Jun 2025
Liked: Cleanliness, staff & service, room comfort
Does the job
Fair for the price. TV didn't work. Shower flooded. Kettle hard to fill (doesn't fit under sink).
Location great, only 10 min to kings cross.
Clean and good night sleep.
Verified traveller
Stayed 2 nights in Jun 2025
6/10 Okay
Eddy
25 Jun 2025
Eddy
Stayed 9 nights in Apr 2025
10/10 Excellent
Moni
22 Jun 2025
Liked: Cleanliness
The room is basic, clean, bed was comfortable enough for a 2 night stay.
My room was at the rear of the property so very quiet.
No aircon but a fan was provided and that was adequate.
Plenty of pubs around and walking distance to Kings Cross station.
Overall good stay and good location.
Moni
Stayed 2 nights in Jun 2025
8/10 Good
Amr
22 Jun 2025
Liked: Staff & service, room comfort
Amr
Stayed 1 night in Jun 2025
6/10 Okay
Stephen
Travelled with partner
21 Jun 2025
Liked: Cleanliness
Disliked: Amenities
Bare bones furnishings-no chair, no washcloths, little to no place to store things in bathroom, no A/C, located on noisy, busy street.
Stephen
Stayed 2 nights in Jun 2025
4/10 Poor
Alexander
20 Jun 2025
Disliked: Amenities
Staff were friendly but the property itself is a bit basic. The walls may be thin as I could hear people next door, above me and in the corridor. There was no air conditioning, though a fan was provided but it was an uncomfortable night.
Fairly cheap for London so possibly can’t expect a lot and the staff seemed quite helpful.
Alexander
Stayed 1 night in Jun 2025
10/10 Excellent
Rachel
16 Jun 2025
Liked: Cleanliness, staff & service
Really nice for the price
I have to admit, I was REALLY pleasantly surprised with the hotel, especially being as cheap as it was. The room was small/compact but it’s perfect if you’re just needing somewhere to put your head down for the night. The only things I’d say that really let it down is the water pressure in the shower, fairly thin walls and no aircon but for the price, can’t really grumble. Would definitely be a return customer if I find myself in the city again.
Very small and old room. Beds are super small with thin pillows.Rugs are worn and stained. I guess you get what you pay for in London.
Louis
Stayed 4 nights in Jun 2025
8/10 Good
Jill
Travelled with family
16 Jun 2025
Liked: Cleanliness
The room was very clean and the housekeepers work very hard, you can tell. Misan was so personable and caring at the front desk.
Jill
Stayed 5 nights in Jun 2025
10/10 Excellent
Mark
Business traveller
10 Jun 2025
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Mark
Stayed 1 night in Jun 2025
6/10 Okay
Alda, Lemont
10 Jun 2025
Alda
Stayed 1 night in Jun 2025
10/10 Excellent
Benjamin
8 Jun 2025
Liked: Staff & service
Benjamin
Stayed 2 nights in Jun 2025
6/10 Okay
Andy
Travelled with group
8 Jun 2025
Liked: Staff & service
Ok for one night
Arrived ahead of check in time and we were able to leave our bags. Didn't return until 11pm to check - reception is 24 hours. We were on the third floor which was served by a lift. Room decor was tired and dated as was the flooring. Only one electric socket. Some issues with the water to the basin. The shower was woeful unfortunately. Was fine for one night and wasn't the worst hotel I've ever stayed in.
Great place to stay if you need to catch a train early and have some time to kill the day before. Pretty central, not fancy but clean and friendly with decent size beds
Michael
Stayed 1 night in Jun 2025
8/10 Good
Kerri
7 Jun 2025
Liked: Staff & service, room comfort
Quick sleepover
It was clean and comfortable. Basic but ok.
It was quite noisy at night as we were looking out onto a main road.
Good value for money
This is an excellent value for your money stay. Please keep in mind they have a low nightly cost so don’t expect the finest of everything. That being said 5* staff, helpful, courteous and more than willing to give you advice or directions. We stayed in a Quad room and though it was smaller it housed all our luggage and was a clean safe place to rest our heads at night and get cleaned up!
Property was dingy and dark. Room was tiny with 2 single beds. Very little room
Carpet throughout was patched ,worn and frayed.
Property looks nothing like photos.
We did not stay as it was uncomfortable