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Arriva Hotel

3.0 star property

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Photo gallery for Arriva Hotel

Exterior
Exterior
Lobby
Reception
Quadruple Room

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
47-55 Swinton Street, Kings Cross, London, England, WC1X 9NT
  • Place, St Pancras Chambers
    ‪6 min walk‬
  • Place, Russell Square
    ‪10 min walk‬
  • Place, The British Museum
    ‪16 min walk‬
  • Airport, London (LCY-London City)
    ‪33 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

8.2 out of 10
Very good
(46 reviews)
  • 9 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room

Double Room

Double Room

7.0 out of 10
Good
(69 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room

Twin Room

7.8 out of 10
Good
(43 reviews)
  • 10 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room

Triple Room

Triple Room

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • City view
  • 18 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Similar properties

Triple Room
Kings Cross Inn Hotel
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
3.4 out of 5, 1,699 reviews
Kings Cross Inn Hotel

About this property

Arriva Hotel

Hotel with a restaurant, near The British Museum
Along with a restaurant, this smoke-free hotel has a 24-hour front desk and tour/ticket assistance. WiFi in public areas is free. Other amenities include a garden and a front-desk safe.
Arriva Hotel offers 75 accommodations with safes and coffee/tea makers. Flat-screen televisions come with digital channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the helpful staff at Arriva Hotel. During your stay, you'll be within walking distance of The British Museum. Features include free WiFi in public areas and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Services include tour or ticket assistance and luggage storage
  • Guests have great things to say about the central location and the clean accommodations
  • 14 minutes by foot from Russell Square and a 4-minute drive from The British Museum
There's a restaurant on site. WiFi is free in public spaces. Arriva Hotel also features tour/ticket assistance, a garden, and a front-desk safe.

This 3-star London hotel is smoke free.

Arriva Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Arriva London
Arriva Hotel London
Hotel Arriva
Arriva Hotel London, England
Arriva Hotel
Arriva Hotel Hotel
Arriva Hotel London
Arriva Hotel Hotel London

Arriva Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 373 out of 1443 reviews
Rating 8 - Good. 479 out of 1443 reviews
Rating 6 - Okay. 349 out of 1443 reviews
Rating 4 - Poor. 148 out of 1443 reviews
Rating 2 - Terrible. 94 out of 1443 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

Reviews

8/10 Good

Stuart

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel for a short stay in Central London - Good value for the money.
Stayed 1 night in Nov 2025

2/10 Terrible

Wright

Travelled with family
Disliked: Staff & service
See the reviews regarding bed bugs and called to speak to them as my son has hypo-allergic skin and the staff member I spoke too was completely unhelpful with no empathy, he was restrictive of me speaking to management and felt completely uncomfortable with what I had read just before checking in. For customer service within a hotel it was appalling.
Stayed 1 night in Nov 2025

10/10 Excellent

Monique

Travelled with family
Liked: Cleanliness, staff & service, amenities
Elevator wasn’t working but overall, it was great—front desk staff was amazing!
Stayed 2 nights in Nov 2025

10/10 Excellent

William

Stayed 1 night in Nov 2025

8/10 Good

Steph

Business traveller
Liked: Cleanliness, staff & service, amenities
Great location, great staff and a decent basic clean room that was comfortable. Good value for the cheap price I paid. Only issue is the walls are so thin you can hear everything from the neighbouring rooms and the street is busy so you get a lot of traffic noise if you are on the front. Take earplugs even if you are a deep sleeper
Stayed 2 nights in Oct 2025

8/10 Good

Alison

Travelled with family
Staff all very helpful. Rooms clean
Stayed 4 nights in Oct 2025

8/10 Good

Nathan

Stayed 1 night in Oct 2025

8/10 Good

Clare

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and clean. Great value.
Stayed 1 night in Oct 2025

4/10 Poor

craig

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very basic Booked a triple room 3 beds for 3 lads, they gave us a double, emailed in advance and no response Shower didn’t work
Stayed 1 night in Oct 2025

8/10 Good

Peggy

Travelled with partner
Liked: Amenities
Ok there was no breakfast included
Stayed 5 nights in Oct 2025

8/10 Good

Gloria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great option in a very expensive city for people looking for a place that has a clean room to sleep and a clean bathroom in an excellent location. The standouts were definitely the friendliness and kindness of the staff. They were eager to help whenever we needed anything and made our stay very enjoyable.
Stayed 9 nights in Oct 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

2/10 Terrible

Jack

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very unclean bedsheets & room conditions. I found a bed bug in the room.
Stayed 1 night in Oct 2025

6/10 Okay

James

Liked: Cleanliness, staff & service
The room was bare but was clean and the staff was very nice. For the price it was a decent room.
Stayed 2 nights in Sep 2025

8/10 Good

andrew

Stayed 1 night in Oct 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We did not partake in the breakfast
Stayed 1 night in Oct 2025

10/10 Excellent

Katie

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Staff were lovely, beds were comfy, quiet even with the window open.
Stayed 1 night in Oct 2025

8/10 Good

Joanne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All the members of staff I met were very helpful and friendly.
Stayed 1 night in Oct 2025

10/10 Excellent

Evyatar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice. Good location
Stayed 8 nights in Sep 2025

6/10 Okay

Amand

Travelled with family and small children
Liked: Cleanliness, staff & service
This was a cheap and clean place to stay in London a 5 minute walk from King's Cross station. It was functional, nothing fancy but we all slept like logs even though the beds were on the soft side. The shower had terrible pressure but wasn't expecting much. We would stay here again if cost is a factor on our next trip to London.
Stayed 1 night in Oct 2025

6/10 Okay

Nicola

Close and easy access to Kings Cross
Stayed 1 night in Sep 2025

8/10 Good

Anthony

Stayed 1 night in Oct 2025

8/10 Good

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was lovely but a lot of noise from other guests
Stayed 1 night in Oct 2025

6/10 Okay

Delwyn

Liked: Cleanliness, staff & service
Basic room of a decent size. Convenient to Kings Cross station. Lift wasn't working. Friendly staff but they encouraged me to leave my room key with them when I went out which I found a bit odd.
Stayed 1 night in Sep 2025

8/10 Good

Qiheng

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient place tho no breakfast apparently
Stayed 4 nights in Sep 2025

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