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Arriva Hotel

3.0 star property

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Photo gallery for Arriva Hotel

Exterior
Shower, free toiletries, hair dryer, towels
In-room safe, desk, iron/ironing board, free WiFi
Reception
Quadruple Room

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
47-55 Swinton Street, Kings Cross, London, England, WC1X 9NT
  • Place, St Pancras Chambers
    ‪6 min walk‬
  • Place, Russell Square
    ‪10 min walk‬
  • Place, The British Museum
    ‪16 min walk‬
  • Airport, London (LCY-London City)
    ‪30 min drive‬

Room options

View all photos for Single Room

In-room safe, desk, iron/ironing board, free WiFi

Single Room

8.2 out of 10
Very good
(46 reviews)
  • 9 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room

Double Room

Double Room

7.0 out of 10
Good
(69 reviews)
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room

Twin Room

7.8 out of 10
Good
(43 reviews)
  • 10 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room

In-room safe, desk, iron/ironing board, free WiFi

Triple Room

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • 18 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Similar properties

Exterior
Wardonia Hotel Kings Cross
  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk
3.7 out of 5, Good, 1,005 reviews
The price is €76
includes taxes & fees
5 Jan - 6 Jan 2026
Wardonia Hotel Kings Cross

About this property

Arriva Hotel

Hotel with a restaurant, near The British Museum
Along with a restaurant, this smoke-free hotel has a 24-hour front desk and tour/ticket assistance. WiFi in public areas is free. Other amenities include a garden and a front-desk safe.
Arriva Hotel offers 75 accommodations with safes and coffee/tea makers. Flat-screen televisions come with digital channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the helpful staff at Arriva Hotel. During your stay, you'll be within walking distance of The British Museum. Features include free WiFi in public areas and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Services include tour or ticket assistance and luggage storage
  • Guests have great things to say about the central location and the clean accommodations
  • 14 minutes by foot from Russell Square and a 4-minute drive from The British Museum
There's a restaurant on site. WiFi is free in public spaces. Arriva Hotel also features tour/ticket assistance, a garden, and a front-desk safe.

This 3-star London hotel is smoke free.

Arriva Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Arriva London
Arriva Hotel London
Hotel Arriva
Arriva Hotel London, England
Arriva Hotel
Arriva Hotel Hotel
Arriva Hotel London
Arriva Hotel Hotel London

Arriva Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 374 out of 1470 reviews
Rating 8 - Good. 487 out of 1470 reviews
Rating 6 - Okay. 360 out of 1470 reviews
Rating 4 - Poor. 153 out of 1470 reviews
Rating 2 - Terrible. 96 out of 1470 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Ann

Travelled with family
Liked: Cleanliness, staff & service
A basic hotel, close to King's Cross station. Ideal for a 1night stay between plane and train journeys. Room was quiet and clean and able to leave luggage on check out until our train trip.
Stayed 1 night in Sep 2025

2/10 Terrible

Jeffrey

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was rude at check in. There was hair in the shower the bed was terrible
Stayed 1 night in Sep 2025

10/10 Excellent

steve

Liked: Cleanliness, staff & service, property conditions & facilities
Great value for this area, the rooms were comfortable are the staff were friendly.
Stayed 2 nights in Sep 2025

4/10 Poor

Antoinette

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Room request not fulfilled

When booking I requested a ground floor or a room with access via lift as my Dad has limited mobility and rooms close together if possible. After we had checked in we were advised the lift was broken (whch I apprectite is an unforeseen event) and the only available rooms had stairs to get to the room as people had requested to swap. Although a member of staff did assist with my dads case up/down the stairs, I was given a 3rd floor room and had to take clothes out of my case to take to my room as I would not have been able to take the case up all those flights of stairs. We were also 4 floors apart so I would not have been able to assist him if there was an emergency. If they were unable to fulfil the request it would have been good to know in advance so I could have made alternative arrangements. Although there was a kettle, t.v and a hairdryer in the rooms they are extremely basic. The carpet throughout the hotel has seen better days and is loose in some parts. There are many other budget hotels in the area which are far better, I would not advise booking.
Stayed 1 night in Sep 2025

6/10 Okay

Damrongrak, Betchworth

Liked: Cleanliness
Stayed 1 night in Sep 2025

8/10 Good

Karl

Liked: Cleanliness, staff & service, room comfort
Chose Hotel on location. Good value, no complaints Happy with stay The only thing I would say is the pics on the website are dated as the property is a bit tired and the lovely outside planting is no longer there
Stayed 1 night in Sep 2025

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, room comfort

Good budget hotel

Budget hotel but very clean in a good location. Room was basic but if you only need a bed for a few nights it’s perfectly fine. Lovely staff - all very helpful. At half the price of the nearest Travelodge and premier inn definitely value for money
Stayed 3 nights in Sep 2025

6/10 Okay

JAIME ANDRES

Stayed 1 night in Sep 2025

6/10 Okay

Pauline

Travelled with group

London Paris

As a 2 star London hotel we found it adequate for a one night stopover.
Stayed 1 night in Aug 2025

6/10 Okay

Bella

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Tv too big for room couldn't even walk past without bashing it. Window was big enough to fit a whole person through so felt unsafe. Walls and floorboards are thin. It was okay for one night just not any longer.
Stayed 1 night in Sep 2025

8/10 Good

Ray

Stayed 2 nights in Sep 2025

4/10 Poor

David

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Needs modernising painting a good clean
Stayed 1 night in Aug 2025

6/10 Okay

Damrongrak, Betchworth

Stayed 1 night in Sep 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were really helpful and cheerful, location great and room lovely, this will be my go to place whenever I visit London from now on.
Stayed 1 night in Aug 2025

6/10 Okay

Jill

Travelled with group
Liked: Cleanliness, room comfort
Toilet wouldn’t flush, reported to receptionist who said he’d get someone to fix it, but never did. Lift was not working AGAIN! We were on the 3rd floor , I have bad knees, getting ourselves and suitcases down the stairs was a nightmare!
Stayed 2 nights in Sep 2025

10/10 Excellent

Bilal

Liked: Cleanliness, staff & service, property conditions & facilities
staff was amazing, easy check-in, room was very clean
Stayed 1 night in Aug 2025

8/10 Good

Ellen

Travelled with family, Travelled with group
Liked: Staff & service, property conditions & facilities

Fine for a short stay

Good location to get out around London. Chosen for convenience and came with lower expectations based on reviews. Our room was bigger than expected. No issues with noise. Could do with replacing the carpets as these are pretty grubby but otherwise absolutely fine for a short stay.
Stayed 1 night in Aug 2025

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Shirley

Travelled with partner
Liked: Amenities
Quiet overnight and comfortable stay rating high on cleanliness. Also excellent value for money and for this reason we will use the hotel again when visiting near St Pancreas station.
Stayed 1 night in Aug 2025

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service
All was fine except a flashing green light on the smoke alarm, made it hard to sleep.
Stayed 1 night in Aug 2025

8/10 Good

Alexandra

Liked: Staff & service
Stayed 1 night in Aug 2025

2/10 Terrible

Jayden

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Julie Ann

Disliked: Staff & service, property conditions & facilities
Very close to the train stations, so that was convenient, thecroom wasctoo small for two people to sleep in, was supposwd to be a twin room, wasnt big enough for two beds, and neither for one person, it was very hot, no air con, was a fan but not good enough to cool the room, the beds were very comfy though, we decided to only stay for one night but checked in and paid for 2 nights
Stayed 2 nights in Aug 2025

10/10 Excellent

Z

Stayed 1 night in Aug 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

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