Arriva Hotel

3.0 star property

Choose dates to view prices

Photo gallery for Arriva Hotel

Exterior
Shower, free toiletries, hair dryer, towels
Reception
In-room safe, desk, iron/ironing board, free WiFi
Quadruple Room

Reviews

7.4 out of 10
Good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Explore the area

View in a map
47-55 Swinton Street, Kings Cross, London, England, WC1X 9NT
  • Place, Russell Square
    ‪10 min walk‬
  • Place, The British Museum
    ‪16 min walk‬
  • Place, Piccadilly Circus
    ‪6 min drive‬
  • Airport, London (LCY-London City)
    ‪24 min drive‬

Room options

Twin Room

7.8 out of 10
Good
(37 reviews)
  • 10 sq m
  • Sleeps 2
  • 2 Twin Beds

Quadruple Room

  • 18 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Single Room

8.2 out of 10
Very good
(46 reviews)
  • 9 sq m
  • Sleeps 1
  • 1 Twin Bed

Double Room

7.0 out of 10
Good
(68 reviews)
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

Triple Room

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

About this property

Arriva Hotel

Hotel with a restaurant, near Russell Square
Along with a restaurant, this smoke-free hotel has a 24-hour front desk and tour/ticket assistance. WiFi in public areas is free. Other amenities include a garden and a front-desk safe.
Arriva Hotel offers 75 accommodations with safes and coffee/tea makers. Flat-screen televisions come with digital channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the helpful staff at Arriva Hotel. During your stay, you'll be within walking distance of Russell Square. Features include free WiFi in public areas and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Services include tour or ticket assistance and luggage storage
  • Guests have great things to say about the central location and the clean accommodations
  • Within a 15-minute walk of Russell Square and University College London
There's a restaurant on site. WiFi is free in public spaces. Arriva Hotel also features tour/ticket assistance, a garden, and a front-desk safe.

This 3-star London hotel is smoke free.

Arriva Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Arriva London
Arriva Hotel London
Hotel Arriva
Arriva Hotel London, England
Arriva Hotel
Arriva Hotel Hotel
Arriva Hotel London
Arriva Hotel Hotel London

Arriva Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 392 out of 1505 reviews
Rating 8 - Good. 495 out of 1505 reviews
Rating 6 - Okay. 362 out of 1505 reviews
Rating 4 - Poor. 155 out of 1505 reviews
Rating 2 - Terrible. 101 out of 1505 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
Stayed 1 night in Jun 2025

2/10 Terrible

Patricia

Travelled with family

Only book this if you are desperate

We had to book in at another hotel as this hotel was awful. The man at reception had no manners, he was rude. The hotel was a horrible condition, there were dirty marks on the headboards, everything was worn out and scruffy. The room was so hot you were sweating the minute you walked in and the window was open. The room smelled of smoking.
Stayed 2 nights in Jun 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities

Clearly a cheap hotel

Very small room, overly warm with no way to cool down, tiny shower, no bathroom ventilation and ceiling light fell down one evening.
Stayed 3 nights in Jun 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort

Does the job

Fair for the price. TV didn't work. Shower flooded. Kettle hard to fill (doesn't fit under sink). Location great, only 10 min to kings cross. Clean and good night sleep.
Stayed 2 nights in Jun 2025

6/10 Okay

Eddy

Stayed 9 nights in Apr 2025

10/10 Excellent

Moni

Liked: Cleanliness
The room is basic, clean, bed was comfortable enough for a 2 night stay. My room was at the rear of the property so very quiet. No aircon but a fan was provided and that was adequate. Plenty of pubs around and walking distance to Kings Cross station. Overall good stay and good location.
Stayed 2 nights in Jun 2025

8/10 Good

Amr

Liked: Staff & service, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Stephen

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Bare bones furnishings-no chair, no washcloths, little to no place to store things in bathroom, no A/C, located on noisy, busy street.
Stayed 2 nights in Jun 2025

4/10 Poor

Alexander

Disliked: Amenities
Staff were friendly but the property itself is a bit basic. The walls may be thin as I could hear people next door, above me and in the corridor. There was no air conditioning, though a fan was provided but it was an uncomfortable night. Fairly cheap for London so possibly can’t expect a lot and the staff seemed quite helpful.
Stayed 1 night in Jun 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service

Really nice for the price

I have to admit, I was REALLY pleasantly surprised with the hotel, especially being as cheap as it was. The room was small/compact but it’s perfect if you’re just needing somewhere to put your head down for the night. The only things I’d say that really let it down is the water pressure in the shower, fairly thin walls and no aircon but for the price, can’t really grumble. Would definitely be a return customer if I find myself in the city again.
Stayed 1 night in Jun 2025

4/10 Poor

Louis

Business traveller, Travelled with partner
Disliked: Amenities, property conditions & facilities
Very small and old room. Beds are super small with thin pillows.Rugs are worn and stained. I guess you get what you pay for in London.
Stayed 4 nights in Jun 2025

8/10 Good

Jill

Travelled with family
Liked: Cleanliness
The room was very clean and the housekeepers work very hard, you can tell. Misan was so personable and caring at the front desk.
Stayed 5 nights in Jun 2025

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Alda, Lemont

Stayed 1 night in Jun 2025

10/10 Excellent

Benjamin

Liked: Staff & service
Stayed 2 nights in Jun 2025

6/10 Okay

Andy

Travelled with group
Liked: Staff & service

Ok for one night

Arrived ahead of check in time and we were able to leave our bags. Didn't return until 11pm to check - reception is 24 hours. We were on the third floor which was served by a lift. Room decor was tired and dated as was the flooring. Only one electric socket. Some issues with the water to the basin. The shower was woeful unfortunately. Was fine for one night and wasn't the worst hotel I've ever stayed in.
Stayed 1 night in Jun 2025

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay if you need to catch a train early and have some time to kill the day before. Pretty central, not fancy but clean and friendly with decent size beds
Stayed 1 night in Jun 2025

8/10 Good

Kerri

Liked: Staff & service, room comfort

Quick sleepover

It was clean and comfortable. Basic but ok. It was quite noisy at night as we were looking out onto a main road. Good value for money
Stayed 1 night in Jun 2025

6/10 Okay

Antonio

Liked: Cleanliness, property conditions & facilities
Noisy and you can hear people snoring. Good I was able to leave my suitcase safely while I visited Wembley stadium
Stayed 1 night in Jun 2025

10/10 Excellent

Jayne

Travelled with partner
Liked: Cleanliness, amenities
Very basic room but did the job
Stayed 2 nights in Jun 2025

10/10 Excellent

Carissa

Stayed 3 nights in May 2025

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent value for your money stay. Please keep in mind they have a low nightly cost so don’t expect the finest of everything. That being said 5* staff, helpful, courteous and more than willing to give you advice or directions. We stayed in a Quad room and though it was smaller it housed all our luggage and was a clean safe place to rest our heads at night and get cleaned up!
Stayed 2 nights in Jun 2025

2/10 Terrible

Jerraldine, Glenmore Park

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Property was dingy and dark. Room was tiny with 2 single beds. Very little room Carpet throughout was patched ,worn and frayed. Property looks nothing like photos. We did not stay as it was uncomfortable
Stayed 1 night in Jun 2025

4/10 Poor

Amy

Travelled with family
Disliked: Property conditions & facilities, room comfort
Very hot, beds uncomfortable, place looked like it was falling apart. Walls are paper thin! Windows etc a crumbling and falling apart.
Stayed 1 night in Jun 2025

10/10 Excellent

Urszula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and nice

The room was nice, clean with comfortable bed. Perfect location with a Tube and busses.
Stayed 1 night in Jun 2025