"This is not, has never been and never will be a 5* hotel, but for the price I paid I didn't mind that it didn't live up to the advertised rating. It's ... " More
21 Aug 2023 by Emanuel Alves
Dear Christopher,Thank you for sharing your thoughts about your recent stay at [Hotel Name]. We appreciate your candid feedback, and we're glad to hear that you found value in your stay despite your observations about the hotel's overall presentation.We're pleased that the luxury toiletries, extra amenities, and the overall quality of the fixtures and fittings were positive aspects of your experience. Your feedback is important to us as it helps us understand areas that may need improvement.We hope to have the opportunity to welcome you back in the future, and if you do decide to stay with us again, please feel free to reach out if you have any preferences or requests that could enhance your stay.Warm regards,
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A fitness centre, tour/ticket assistance, and concierge services are also featured at the luxury Montcalm Brewery Townhouse. This 4.5-star London hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Montcalm Brewery Townhouse offers 26 air-conditioned accommodations with iPod docking stations and minibars. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and an iron/ironing board. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a English breakfast daily.
The Chiswell – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner.
Jugged Hare – This gastropub serves breakfast, lunch and dinner.
24-hour room service is available.
Recreational amenities at the hotel include a fitness centre.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The credit/debit card used to book the Advance Purchase rate must be presented at the time of check-in. Guests who plan to pay for other guests' stay must contact the property in advance.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Contactless check-out is available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.