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Best Western Mornington Hotel London Hyde Park

4.0 star property
VIP Access

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Photo gallery for Best Western Mornington Hotel London Hyde Park

Lobby
Restaurant
Exterior
Bar (on property)
Restaurant

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Gym
  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
12 Lancaster Gate, London, England, W2 3LG
  • Place, Kensington Gardens
    ‪1 min walk‬
  • Place, Hyde Park
    ‪4 min walk‬
  • Place, Paddington Central
    ‪11 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪38 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

7.6 out of 10
Good
(14 reviews)
  • 11 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Executive Room, 1 Queen Bed, Non Smoking

Executive Room, 1 Queen Bed, Non Smoking

Executive Room, 1 Queen Bed, Non Smoking

7.0 out of 10
Good
(18 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 2 Single Beds, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Executive Room, 2 Single Beds, Non Smoking

8.6 out of 10
Excellent
(14 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed, Non Smoking (with Single Sofabed)

Superior Room, 1 Queen Bed, Non Smoking (with Single Sofabed)

Superior Room, 1 Queen Bed, Non Smoking (with Single Sofabed)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking (with Sofabed)

Suite, 1 Queen Bed, Non Smoking (with Sofabed)

Suite, 1 Queen Bed, Non Smoking (with Sofabed)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking (Small Room)

Standard Room, 1 Double Bed, Non Smoking (Small Room)

Standard Room, 1 Double Bed, Non Smoking (Small Room)

7.8 out of 10
Good
(19 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed

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About this property

Best Western Mornington Hotel London Hyde Park

Victorian hotel with a fitness center and a 24-hour business center
This smoke-free hotel features a fitness center, a bar/lounge, and a 24-hour business center. WiFi in public areas is free. Other amenities include a conference center, 24-hour room service, and a business center.
Best Western Mornington Hotel London Hyde Park offers 70 accommodations with laptop-compatible safes and coffee/tea makers. LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Best Western Mornington Hotel London Hyde Park's great location gets high marks from our customers. During your stay, you're just a quick walk from Hyde Park. Free WiFi in public areas, a gym, and a bar are available.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • To-go breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from Kensington Gardens and 5 minutes by foot from Hyde Park
A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. You can enjoy a drink at the bar/lounge. Event space at this hotel measures 258 square feet (24 square meters) and includes a conference center. A fitness center, a library, and multilingual staff are also featured at the business-friendly Best Western Mornington Hotel London Hyde Park.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy to-go breakfast on weekdays from 7 AM to 10 AM and on weekends from 7:30 AM to 11 AM.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Breakfast to-go available for a fee 7 AM to 10 AM on weekdays and 7:30 AM to 11 AM on weekends; GBP 20 per person
  • A bar/lounge

Things to do

  • Gym
  • Library

Family friendly

  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (258 square foot of space)
  • Meeting room

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 50.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately GBP 20 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Guests may experience noise disturbance due to nearby construction work.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western Hotel Mornington
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Best Western Mornington Hotel London
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Mornington Best Western
Mornington Hotel
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BEST WESTERN Mornington Hotel London, England
Best Western Mornington Hotel Hyde Park
Best Western Mornington London Hyde Park
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Mornington London Hyde Park
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Best Western Mornington Hotel London Hyde Park London
Best Western Mornington Hotel London Hyde Park Hotel London

Best Western Mornington Hotel London Hyde Park Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 358 out of 1005 reviews
Rating 8 - Good. 332 out of 1005 reviews
Rating 6 - Okay. 170 out of 1005 reviews
Rating 4 - Poor. 77 out of 1005 reviews
Rating 2 - Terrible. 68 out of 1005 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Stayed 1 night in Sep 2025

8/10 Good

Marg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy walk from Paddington and Lancaster gate. Room was small but clean and adequate
Stayed 2 nights in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional staff
Stayed 3 nights in Sep 2025

8/10 Good

helen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good option, good location, clean, friendly and

Lovely friendly but efficient welcome from staff, big room (for London), with a window that opens, fully functional aircon, and a decent shower. Only thing I’d change is newer pillows!
Stayed 1 night in Sep 2025

10/10 Excellent

Nikita

Stayed 2 nights in Aug 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place
Stayed 5 nights in Aug 2025

8/10 Good

Scott, Friday Harbor

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was as expected based on reviews. Our initial room was in dire need of maintenance and repair. Worked with staff who by the way were wonderful and got relocated into a new room. Again, staff were outstanding and location was ideal.
Stayed 11 nights in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Vasiliki

Travelled with family and small children
Liked: Cleanliness
Although there was construction right outside the entrance almost that didn't really bother me. The room was not the best but for 3 days stay was acceptable the bathroom was problematic you had to wait for the water to get hot or cold more than 15 mins and the hole in the shower wasn't taking the water down they assured me they ll fix it never happened also the hairdryer on the room was overheating after 2 secs and going off they said they ll change it never did. Also the bed had a thing hanging from it which was an accident ready to happen especially for a kid in the room like me that I went with my 9 year old daughter. The cleaners were not replacing the items for coffee etc in the room I had to ask for it also I had to ask for a second hair towel since we were two people in the room.....The biggest issue though was the rudeness of some employees they were helping ofc and then you could hear them telling you off to their colleagues also the way they looked at you because you asked for help for things that should be working. That was the worst made me feel a bit unwelcomed. Nobody was saying goodmorning or goodnight when you were passing from reception which I found a bit rude and ignorant. The room itself although with problems was livable the feeling though from the staff not everybody wasn't good. Bfast was ok the staff there polite and helpful. The best was the location especially for it's price. I don't know if I would chose again but ok....
Stayed 3 nights in Aug 2025

10/10 Excellent

christian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and conveniently located to Hop-on buss stop, and restorant and Hyde park. Hotel under renovation and a shower cold water and TV not working. Had to be evacuated do to fire alarm. Will stay again as staff was very helpful and friendly hope fully next time construction is over and some of the shortcomings are resolved
Stayed 1 night in Aug 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
decent hotel , room good staff excellent breakfast great value included in room
Stayed 2 nights in Aug 2025

10/10 Excellent

Carrie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay with family. It was a home away from home. The staff went above and beyond when they held our luggage on our last day as our plane didn’t leave till a later time. Everything worked and it was very clean. Walkable distance to park for kids and underground station for travel. Breakfast was great, lots to choose from. Highly recommend.
Stayed 4 nights in Aug 2025

10/10 Excellent

Audrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for our 4 night stay in the city. Close to Lancaster Gate station. Very friendly and helpful staff,comfortable room and good choice for breakfast.
Stayed 4 nights in Mar 2025

10/10 Excellent

Arturo, IMPERIAL

Stayed 3 nights in Aug 2025

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Moses

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot to stay for a few days. Front desk staff were helpful.
Stayed 5 nights in May 2025

6/10 Okay

Thomas

Stayed 2 nights in Jul 2025

2/10 Terrible

Kelly

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great potential let down by poor decoration

Upon arrival, we were impressed with the location ease of check-in and local facilities. However, once we got to the room, it was small dingy and the decoration left a lot to be desired. Paint was slapped onto the walls overlapping architrave, ceiling etc and seemed unfinished and the shower hose was so stiff that the shower would only sit in the holder facing the wall. The bed was very comfortable, it was decent enough for the location alone, we would stay again.
Stayed 1 night in Jul 2025

6/10 Okay

Jimmy

Stayed 1 night in Jul 2025

10/10 Excellent

ALLAN, Taunton

Liked: Cleanliness, staff & service, property conditions & facilities
Great location convenient to Paddington, Bond St, and Oxford St
Stayed 1 night in Jul 2025

6/10 Okay

James

Liked: Property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Parthiv

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

Great location

Best Western Mornington has a fantastic location—just steps from the tube station and a short walk to Kensington Gardens and Hyde Park, which makes it ideal for exploring London. The room was decent; not as spacious as U.S. hotels, but perfectly fine by city standards. The walls are a bit thin, so you might hear your neighbors, but overall it was a comfortable stay. I’d definitely stay here again for the convenience alone. The only suggestion I have is I wish they would improve their internet speeds.
Stayed 5 nights in Jun 2025

8/10 Good

JANET

Travelled with group
Great location, clean hotel & friendly staff. 5 min walk from tube station. My only issue was the shower temperature was so cold one night & following morning it wasn't possible to shower.
Stayed 2 nights in Jul 2025

2/10 Terrible

Nicola

Stayed 1 night in Jun 2025

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

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