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COMO Metropolitan London

5.0 star property
VIP Access

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Photo gallery for COMO Metropolitan London

Terrace/patio
Premium bedding, minibar, in-room safe, desk
Lobby lounge
Premium bedding, minibar, in-room safe, desk
Deluxe Apartment, 2 Bedrooms (Brick Street Residence)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
19 Old Park Lane, London, England, W1K 1LB
  • Place, Piccadilly
    ‪2 min walk‬
  • Place, Green Park
    ‪2 min walk‬
  • Place, Hyde Park
    ‪3 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪40 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room (City)

Deluxe Room (City)

Deluxe Room (City)

9.8 out of 10
Exceptional
(7 reviews)
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Metropolitan Park)

Room (Metropolitan Park)

Room (Metropolitan Park)

9.0 out of 10
Wonderful
(4 reviews)
  • 33 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for City Suite

City Suite

City Suite

  • 44 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for City Room (Metropolitan)

City Room (Metropolitan)

City Room (Metropolitan)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Park)

Suite (Park)

Suite (Park)

  • 47 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Park)

Junior Suite (Park)

Junior Suite (Park)

  • 35 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (City)

Junior Suite (City)

Junior Suite (City)

  • 44 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment, 2 Bedrooms (Brick Street Residence)

Deluxe Apartment, 2 Bedrooms (Brick Street Residence)

Deluxe Apartment, 2 Bedrooms (Brick Street Residence)

  • 105 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Apartment, 2 Bedrooms (Residence)

Apartment, 2 Bedrooms (Residence)

Apartment, 2 Bedrooms (Residence)

  • 105 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Penthouse (Penthouse Suite,10)

Penthouse (Penthouse Suite,10)

Penthouse (Penthouse Suite,10)

  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Metropolitan)

Suite (Metropolitan)

Suite (Metropolitan)

  • Park view
  • Sleeps 2
  • 1 King Bed

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About this property

COMO Metropolitan London

Luxury hotel with a full-service spa and a health club
A full-service spa, a restaurant, and a health club are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a steam room are onsite. Change of towels is available on request.
COMO Metropolitan London offers 144 air-conditioned accommodations with DVD players and minibars. Beds feature premium bedding. Televisions come with cable channels, video-game consoles, and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a health club and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at COMO Metropolitan London. During your stay, you're just a quick walk from Hyde Park. You'll find features like free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Treat yourself to hydrotherapy, deep-tissue massages, or aromatherapy at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and yoga classes
  • Just a 3-minute walk from Hyde Park and 11 minutes by foot from Buckingham Palace
COMO Metropolitan London offers its guests a full-service spa, a health club, and a steam room. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a business center, 5 meeting rooms, and coworking spaces. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury COMO Metropolitan London. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star London hotel.

For a fee, guests can enjoy English breakfast daily from 7:00 AM to 10:30 AM.
NOBU - This restaurant serves lunch and dinner. Reservations are required.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Parking on site (GBP 50 per day)
  • Valet parking on site (GBP 50 per day)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily English breakfast available 7:00 AM to 10:30 AM for a fee: GBP 38 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • NOBU

Things to do

  • 24-hour gym
  • Bicycle storage
  • Bicycle tours
  • Books
  • Concerts/live shows
  • Fitness classes
  • Full-service spa
  • Private wine tours
  • Steam room
  • Wine tours
  • Yoga classes

Family friendly

  • DVD player
  • High chair
  • In-room babysitting
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Stroller

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Coworking space

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Front entrance ramp
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift (81 centimetre wide door)
  • Magnifying mirror
  • Portable shower seat
  • Smooth flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Vibrating pillow alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 10 floors
  • Banquet hall
  • Built in 1997
  • Designated smoking areas
  • Locally-owned and organised tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Pay films
  • TV with cable channels
  • Video game console

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Fan
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in.
Check-in and check-out times differ for the 2 Bedroom Apartment; check-in is at 4 PM, check-out is at 10 AM.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 25 to December 26:
  • Spa

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 90.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 100 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 38 per person
  • Self parking fee: GBP 50 per day
  • Valet parking fee: GBP 50.00 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 90.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property will place a credit card authorization for the first night's stay prior to arrival for any bookings where payment for the stay will be made on site instead of at the time of booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

The Metropolitan Hotel London
Metropolitan COMO
Metropolitan COMO Hotel
Metropolitan COMO Hotel London
Metropolitan COMO London
COMO Metropolitan London Hotel
COMO Metropolitan London London
COMO Metropolitan London Hotel London

COMO Metropolitan London Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 584 out of 840 reviews
Rating 8 - Good. 187 out of 840 reviews
Rating 6 - Okay. 38 out of 840 reviews
Rating 4 - Poor. 17 out of 840 reviews
Rating 2 - Terrible. 14 out of 840 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Nirjhar

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Service levels seem to have gone down - 1. I have been staying here for 7yrs. When I came in, I was asked if I had stayed here before. 2. Requested couple of small items from Housekeeping - had to call back after 20-25 mins - as no one showed up. This happened twice. 3. Gave a jacket for dey-cleaning. They had it tagged to the wrong room. It only came to me because I called to check. 4. Room service - quality of food was not great. I ordered Indian food - and there was still water under the rice bowl.. never had this before. 5. Every day, housekeeping kept putting water etc on the wrong side of the bed. It was obvious which side of the bed I was sleeping on. Again - I have stayed here for 7yrs- including earlier this year - and first time I am witnessing these issues. They are small, but combined just feels like something is off. I like the hotel and location and hopefully next stay here will be better.
Stayed 5 nights in Sep 2025

10/10 Excellent

Juliana Cayetano

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is helpful and plenty of amenities. Customer Service is excellent!
Stayed 6 nights in Sep 2025

8/10 Good

Robert

Liked: Property conditions & facilities
Clean, very tech heavy, modern styling. Best thing was a bidet in the toilet.
Stayed 3 nights in Sep 2025

8/10 Good

James

Stayed 2 nights in Sep 2025

10/10 Excellent

tony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most amazing service and the room was spacious. I was upgraded to Hyde park view.
Stayed 3 nights in Sep 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a perfect hidden spot on Hyde Park corner that is extremely accessible with friendly and helpful staff.
Stayed 3 nights in Aug 2025

10/10 Excellent

Nasser

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location
Stayed 8 nights in Jul 2025

10/10 Excellent

William, Palo Alto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in one of the elite areas of London, still a great value for money and a truly fine small hotel. The staff are very helpful, the Parkview rooms are among the best in the city, And it's close to both the parks enjoyment and getting away, and all of Mayfair and the West End for entertainment and dining. The spa is also very good A real gem.
Stayed 1 night in Jun 2025

8/10 Good

jaiyeon

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 8 nights in Jul 2025

10/10 Excellent

frederic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Linda, Epsom

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was beautiful, comfortable, quiet and spacious. The service was impeccable, friendly and so supportive (our luggage was delayed and they really helped).
Stayed 3 nights in Jul 2025

10/10 Excellent

Alex

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the Hotel. Special mention to manager Stefano
Stayed 2 nights in Jul 2025

10/10 Excellent

Farhad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful!
Stayed 2 nights in Jun 2025

10/10 Excellent

Anwar

Stayed 1 night in Jun 2025

10/10 Excellent

Alex

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

AMS

Pleasant staff from check-in to check out. Always available and happy to help. Great to be recognized as a repeat customer.
Stayed 3 nights in Jun 2025

10/10 Excellent

Gary

Stayed 1 night in Jun 2025

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very efficient front desk, room was excellent, bed so comfortable, staff are so friendly.
Stayed 1 night in Jun 2025

8/10 Good

James, Mellieha

Business traveller
Liked: Cleanliness
I am a big fan of the Como Metropolitan, however, this time round, I noticed a few niggles that would have made a difference. The bed was not as comfortable as it usually is - the mattress may need changing. Certain aspects around the quality of the food at the breakfast is questionable. At checkout, I was given the option to receive a statement of account in hard copy or by email. When I went to retrieve my luggage later and asked the same person who checked me out in the morning, I was fed the feeble excuse that the email takes time as the minibar needs checking. So what would be the difference if a printout was obtained in the morning? 12 hours later, the email has yet to turn up. Somewhat disappointed!
Stayed 2 nights in Jun 2025

10/10 Excellent

Mikael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Zhanna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We liked the hotel very much. Its location can’t be better- Oxford st , Piccadilly - only 10 min walking. The staff is incredible ( thank you, Dula). Rooms are big and convenient. Breakfast is expensive. This is the only downside!
Stayed 4 nights in May 2025

10/10 Excellent

Samet

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Chularatana

Business traveller
Liked: Cleanliness, staff & service, room comfort
Very good reception and concierge. Location is convenient
Stayed 5 nights in May 2025

10/10 Excellent

Vandha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely spacious room that is unusual for a London hotel. Perfect location close to attractions and underground but tucked away from the noise of the city. Modern and light vibes.
Stayed 1 night in May 2025

10/10 Excellent

Stuart, Sherman Oaks

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Best hotel I’ve stayed in London
Stayed 3 nights in May 2025

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