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COMO Metropolitan London

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Photo gallery for COMO Metropolitan London

A dining table with wine glasses, a vase with flowers, and a folded white napkin.
A hotel entrance with a revolving door, a reception desk, and a sign reading "h COMO METROPOLITAN LONDON".
A modern kitchen with a white island, bar stools, pendant lighting, and a view of a brick wall and greenery outside.
An outdoor patio with green tables and chairs, surrounded by greenery and a brick building.
A modern living room with a large window, a sofa, a coffee table, and a vase of flowers.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
19 Old Park Lane, London, England, W1K 1LB
  • Place, Park Lane
    ‪1 min walk‬
  • Place, Piccadilly
    ‪2 min walk‬
  • Place, Green Park
    ‪2 min walk‬
  • Airport, London (LCY-London City)
    ‪50 min drive‬

Room options

View all photos for Deluxe Double City View

A hotel room with a bed, a desk, a chair, a small table with a vase, and a painting on the wall.

Deluxe Double City View

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Room (City)

A bathroom with a sink, mirror, and glass-enclosed shower.

Deluxe Room (City)

9.8 out of 10
Exceptional
(10 reviews)
  • City view
  • 29 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room (Metropolitan Park)

A hotel room with a sofa, a bed, a bedside table with a vase of flowers, and a hanging light fixture.

Room (Metropolitan Park)

9.4 out of 10
Exceptional
(6 reviews)
  • Park view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for City Suite

A room with a white chair, a round table with a vase of flowers, a lamp, and a view through a window with curtains.

City Suite

  • City view
  • 44 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for City Room (Metropolitan)

A bathroom with a sink, mirror, and glass-enclosed shower.

City Room (Metropolitan)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite (Park)

A modern office chair and desk with a laptop, a tablet, and a smartphone. A large window offers a view of a cityscape and greenery.

Suite (Park)

  • Park view
  • 47 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite (Park)

A hotel room with a bed, a small wooden nightstand with a vase of flowers, and a window with blinds.

Junior Suite (Park)

  • Park view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite (City)

A modern hotel room with a large window, a bedside table with a vase of flowers, a bed with a wooden headboard, and a flat-screen TV on the wall.

Junior Suite (City)

  • City view
  • 44 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment, 2 Bedrooms (Brick Street Residence)

A modern living room with a flat-screen TV, grey sofa, dining table, and chairs.

Deluxe Apartment, 2 Bedrooms (Brick Street Residence)

  • City view
  • 105 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms Residence Hertford Street

A modern bathroom with a glass shower enclosure, a white sink, and a towel rack.

Apartment, 2 Bedrooms Residence Hertford Street

  • City view
  • 105 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Penthouse (Penthouse Suite,10)

A modern office chair and desk with a laptop, a tablet, and a smartphone. A large window offers a view of a cityscape and greenery.

Penthouse (Penthouse Suite,10)

  • Park view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite (Metropolitan)

A modern hotel room with a large bed, a view of the city, and a yellow armchair.

Suite (Metropolitan)

  • Park view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Double Room Deluxe

Living area

Double Room Deluxe

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Double Room

A modern hotel room with a large bed, a desk, and a seating area by the window.

Superior Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

COMO Metropolitan London

A full-service spa, a restaurant, and a health club are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a steam room are onsite. Change of towels is available on request.
COMO Metropolitan London offers 144 air-conditioned accommodations with DVD players and minibars. Beds feature premium bedding. Televisions come with cable channels, video-game consoles, and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a health club and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at COMO Metropolitan London. During your stay, you're just a quick walk from Hyde Park. You'll find features like free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Treat yourself to facials, deep-tissue massages, or manicures and pedicures at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and fitness classes
  • Just a 3-minute walk from Hyde Park and 11 minutes by foot from Buckingham Palace
COMO Metropolitan London offers its guests a full-service spa, a health club, and a steam room. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a business center, 5 meeting rooms, and coworking spaces. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury COMO Metropolitan London. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star London hotel.

For a fee, guests can enjoy English breakfast daily from 7:00 AM to 10:30 AM.
NOBU - This restaurant serves lunch and dinner. Reservations are required. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Parking on site (GBP 50 per day)
  • Valet parking on site (GBP 50 per day)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily English breakfast available 7:00 AM to 10:30 AM for a fee: GBP 32 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • NOBU

Things to do

  • 24-hour gym
  • Bicycle storage
  • Bicycle tours
  • Books
  • Concerts/live shows
  • Fitness classes
  • Full-service spa
  • Private wine tours
  • Steam room
  • Stereo
  • Wine tours
  • Yoga classes

Family friendly

  • DVD player
  • High chair
  • In-room babysitting
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Coworking space

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Front entrance ramp
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift (81 centimetre wide door)
  • Magnifying mirror
  • Portable shower seat
  • Smooth flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Vibrating pillow alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 10 floors
  • Banquet hall
  • Built in 1997
  • Designated smoking areas
  • Locally-owned and organised tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Pay films
  • TV with cable channels
  • Video game console

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in.
Check-in and check-out times differ for the 2 Bedroom Apartment; check-in is at 4 PM, check-out is at 10 AM.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 25 to December 26:
  • Spa

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 90.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 100 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 32 per person
  • Self parking fee: GBP 50 per day
  • Valet parking fee: GBP 50.00 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 90.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property will place a credit card authorization for the first night's stay prior to arrival for any bookings where payment for the stay will be made on site instead of at the time of booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

The Metropolitan Hotel London
Metropolitan COMO
Metropolitan COMO Hotel
Metropolitan COMO Hotel London
Metropolitan COMO London
COMO Metropolitan London Hotel
COMO Metropolitan London London
COMO Metropolitan London Hotel London

COMO Metropolitan London Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 641 out of 909 reviews
Rating 8 - Good. 194 out of 909 reviews
Rating 6 - Okay. 41 out of 909 reviews
Rating 4 - Poor. 17 out of 909 reviews
Rating 2 - Terrible. 16 out of 909 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing hotel, staff were excellent, absolute great location.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Annabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a great location. Staff were really friendly especially Marina who did our check in and showed us to our room. Highly recommend.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was all very friendly and helpful
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Como Hotel was such a wonderful stay! The area is perfect (walking distance to shows, restaurants and pubs!)! The staff is friendly, accommodating and fantastic! I would certainly stay here next time I am in the city!
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a great location, easily accessible from Heathrow Airport via the Tube and nearby excellent restaurants, cafes, shopping, tourist attractions, etc. The room was nice and clean, and breakfast was delicious. Staff was warm and attentive, and really made the stay feel special.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Very well located and amazing staff.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Fiona Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful stay in beautiful and spotless surroundings . All the staff were friendly and helpful
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Jan Sverre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant and service oriented staff. Top notch!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Louis-Pierre

Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay, excellent location
Stayed 8 nights in Jan 2026
Verified review

10/10 Excellent

muhannad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff members at the hotel were amazed
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. The staff was outstanding, easily 5-star level. Service was consistent, attentive, and professional throughout. Would absolutely come back
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location for my meeting and dinner
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

IOANNIS

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel, clean rooms
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Ayodele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing time! The staff was extremely wonderful. So helpful and attentive! Maryam was a gracious host from the beginning of our stay till we left! Definitely coming back!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, amenities
Wonderful greeting, great room, great location for central London.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Great location; Great Service; Big room; Comfortable Bed; Clean.... Cannot ask for more. I recommend this hotel and will continue to stay there.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Carlos Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room.
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Helen

Liked: Cleanliness, staff & service, amenities
Beautiful hotel, lovely staff, just a little pricey
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

molly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, lovely staff
Stayed 3 nights in Dec 2025
Verified review

6/10 Okay

Jason

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Good location, but way overpriced for the quality of the rooms and the facilities on site. Any "city view" room below about the 5th floor looks over a disgusting alley. The showers in the "suites" are tiny.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Brett

Liked: Cleanliness, amenities, property conditions & facilities
Room was excellent Staff amazing Alex doorman was exceptional
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb Customer Service Profit recovery by Manager and all his staff !!! They went out of their way to make it an excellent stay in every respect ! I will definitely return . Thank you The Metropolitan Como !!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
Gym, room, bathroom, restaurants and staff
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great greeting at reception, room and service.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the property is great. Friendly staff and always looking for you.
Stayed 4 nights in Nov 2025

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