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Chester Hotel

2.0 star property

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Photo gallery for Chester Hotel

Family Quadruple Room, Ensuite
Property entrance
City Apartment | Living area
View from property
Superior Double Room, 1 Double Bed, Refrigerator | Television

Reviews

6.2 out of 10

Popular amenities

  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
27-29 Longmoore Street, Victoria, Westminster, London, England, SW1V 1JQ
  • Place, Victoria Station Travel Information Centre
    ‪5 min walk‬
  • Place, Apollo Victoria Theatre
    ‪5 min walk‬
  • Place, Buckingham Palace
    ‪14 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪64 min drive‬

Room options

View all photos for Single Room, Ensuite

Single Room, Ensuite

Single Room, Ensuite

  • 6 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room, Ensuite

Premium bedding, memory-foam beds, individually decorated

Double Room, Ensuite

  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Ensuite

Twin Room, Ensuite

Twin Room, Ensuite

  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Quadruple Room, Ensuite

Family Quadruple Room, Ensuite

Family Quadruple Room, Ensuite

  • 15 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Room, Ensuite

Premium bedding, memory-foam beds, individually decorated

Triple Room, Ensuite

  • 15 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Double Room, 1 Double Bed, Refrigerator

Premium bedding, memory-foam beds, individually decorated

Superior Double Room, 1 Double Bed, Refrigerator

  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Small budget Single box size room, no windows, no AC, shared bathroom and WC

Small budget Single box size room, no windows, no AC, shared bathroom and WC

Small budget Single box size room, no windows, no AC, shared bathroom and WC

  • Sleeps 1
  • 1 Single Bed

View all photos for Economy Double Room

Premium bedding, memory-foam beds, individually decorated

Economy Double Room

  • 7 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed

View all photos for City Apartment

City Apartment | Living area

City Apartment

  • 56 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Single Sofa Bed

Similar properties

Exterior detail
St George Hotel
  • Free Wi-Fi
  • Housekeeping
3.3 out of 5, 1,000 reviews
The price is €74
includes taxes & fees
8 Mar - 9 Mar
St George Hotel

About this property

Chester Hotel

Along with concierge services, this smoke-free hotel has a 24-hour front desk and express check-in. WiFi in public areas is free. Additionally, express check-out, tour/ticket assistance, and a hair salon are onsite.
Chester Hotel offers 20 accommodations with coffee/tea makers and complimentary toiletries. Each accommodation is individually decorated. Memory foam beds feature premium bedding. 40-inch LED televisions come with digital channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Chester Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Apollo Victoria Theatre. You'll find features like free WiFi in public areas and concierge services.
  • Free WiFi
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a playground and bike rentals
  • Guests speak favorably about the helpful staff and the clean accommodations
  • 7 minutes by foot from Victoria Station Travel Information Centre and a 3-minute drive from Westminster Abbey
As a guest of Chester Hotel, you'll find a vending machine, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. Chester Hotel also features concierge services, express check-in, and express check-out.

This Georgian London hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Bicycle rentals
  • Playground
  • TV in common areas

Family friendly

  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • 2 buildings
  • 3 floors
  • Built in 1900
  • Georgian architecture
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Heating
  • Individual decor
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 8 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay and Tap & Go
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children 8 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Chester Hotel London
Hotel Chester London
London Chester Hotel
Chester Hotel London, England
Chester Hotel Victoria
Chester Victoria
The Chester Hotel
Chester Hotel Hotel
Chester Hotel London
Chester Hotel Victoria

Chester Hotel Reviews

Reviews

6.2
Rating 10 - Excellent. 175 out of 1001 reviews
Rating 8 - Good. 245 out of 1001 reviews
Rating 6 - Okay. 214 out of 1001 reviews
Rating 4 - Poor. 162 out of 1001 reviews
Rating 2 - Terrible. 205 out of 1001 reviews

6.0/10

Cleanliness

6.4/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

Reviews

6/10 Okay

douglas

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Nov 2025

8/10 Good

Alan

Liked: Cleanliness, staff & service, amenities
All good.
Stayed 3 nights in Nov 2025

4/10 Poor

Gary

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

6/10 Okay

Esther

Liked: Cleanliness, property conditions & facilities
Small but cozy room. Location is close to public transit.
Stayed 1 night in Nov 2025

4/10 Poor

Paul

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It was okay for one night, but depends how fussy you are.
Stayed 1 night in Nov 2025

2/10 Terrible

Karen

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Checkín una hora después de lo previsto, no había agua caliente, nos dieron 2 camas individuales en vez de 1 matrimonial. Dejaron la.habitacion abierta con nustras cosas.luego de que reclamamos que no hanian hecho la limpieza diaria. Estuvimos 3 boches No hacen la limpieza sino avisas. La verdad la peor estadia que hemos reservado por esta aplicacion Los recepcionistas no hablabam español , en la descripcion decia que si lo hacian. Tampoco italiano o portugues. La sabanoas y toallas no estaban limpias no olian a perfume a jabon.no hay ascensor por lo tanto escucho a cada viajero sibir u bajar escalon por escalon con su maleta. No volveriamos. Ni siquiera dicen bbuenos dias o buenas tardes, demasiado mal educados es mas cuando fuimos el resepcuonista estaba acostado del otro lado del mostrador y no siquiera movio un dedo para rescibir la tarjeta de la habitación que por cierto funcionaba cuando queria y habia que pedirles que la respetarán
Stayed 3 nights in Nov 2025

6/10 Okay

Joseph

For the room I got, which was the last affordable room, it was ok. It was very compact and a little cramp though. With the shared bathroom, they really need a sliding door or something because there's a glass wall that only covers half the shower and you need to use the squeegee to sweep the water towards the drain so it doesn’t go towards the sink and toilet. The Victoria area was very nice. I highly recommend the Prince Of Wales pub on the corner near the hotel.
Stayed 7 nights in Nov 2025

2/10 Terrible

Yolanda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2025

8/10 Good

Mark, Axminster

Business traveller
Good sleep and decent shower and ideal for transport links!
Stayed 1 night in Nov 2025

10/10 Excellent

Jenny

I was fully satisfied with my stay. The room was clean, staff were nice and accommodating was nice! The room was a bit small but for the price I paid, it was perfect. Keep in mind that
Stayed 3 nights in Nov 2025

6/10 Okay

Julian

Liked: Cleanliness, property conditions & facilities, room comfort
Single room in former coal hole in basement (only tiny window on to corridor) was acceptable in terms of decor and bed comfort was actually very good but had no hand basin, which was a bit of an issue when I needed to use the shared toilet/bathroom urgently and it was full with another user for over half an hour. Eventually It turned out there was another shared toilet upstairs but that was also not available due to being cleaned.
Stayed 1 night in Oct 2025

2/10 Terrible

Adam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 1 night in Nov 2025

8/10 Good

belando

Travelled with group
Liked: Cleanliness, staff & service
room is clean
Stayed 4 nights in Oct 2025

8/10 Good

adam

Liked: Cleanliness, staff & service, amenities
Property was good the room was a bit small when I lay in bed my head and feet was touching each side of the wall my WiFi didmt work but other than that it was okay
Stayed 1 night in Nov 2025

4/10 Poor

Ciaran

Liked: Amenities
Disliked: Cleanliness, staff & service
The staff were pretty rude and when I was checking out the receptionist was sleeping at the desk and I had to wake them up. To be clear there were feet up, no shoes on with a blanket asleep not that they nodded off.
Stayed 1 night in Nov 2025

2/10 Terrible

Taju

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst, Receptionist so arrogant and rude
Stayed 1 night in Oct 2025

4/10 Poor

Amadeu

Liked: Cleanliness
Disliked: Property conditions & facilities
Leaks in the corridor, soaking floor and matt at the toilet doorstep; check in reception staff not helpful
Stayed 1 night in Oct 2025

2/10 Terrible

Adrian

Business traveller
Disliked: Cleanliness, staff & service, amenities
Horrendous place! The pictures are inaccurate, the lobby is just a tall desk with 2 seats , filthy dirty. Wasn’t told it was a shared bathroom, and was told contact whoever you booked it with, not their fault. The room was in the basement and what would have probably been a cellar, no windows, but also no air-con, the room was rediculously tiny, TV didn’t work and just a fan. It stank, the carpets were all torn ripped, and just floor mats to cover dangerous drainage pipes. Yes there is a budget but this is hostel style living. Came back to my in the afternoon after work and the room hadn’t been made, I asked at reception why not and was told I should have told them in the morning if I wanted my room cleaning???? In short to some it up: The staff were rude and not bothered about the guests. The rooms were old and battered, but in a basement. The decor is old and decrepit, but again it will for tourists on a budget. Do NOT judge this hotel on the photos, taken from exceptional angles and probably not real.
Stayed 2 nights in Oct 2025

6/10 Okay

IAN

Disliked: Property conditions & facilities
There were eating and drinking venues nearby and shops
Stayed 2 nights in Oct 2025

2/10 Terrible

MARIE-CHRISTINE

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

4/10 Poor

Ifeanyi

Stayed 1 night in Oct 2025

8/10 Good

Marcus, Beeford

Liked: Cleanliness
I was here just for a night and the room was fine for what I needed. The only thing that did make a negative impact on me was the young man on the reception desk when I checked in. He did not stop his telephone conversation, he just checked me in and did what he needed to do while continuing to speak on the phone. It came across as very rude. Apart from that it was better than a lot of the reviews said.
Stayed 1 night in Oct 2025

4/10 Poor

Anne

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities

Not a good trip

Good location and nice mattress, but poor staff and terrible cleaning (dust, spider webs, mold in bathroom)
Stayed 2 nights in Oct 2025

6/10 Okay

rachelle

Disliked: Cleanliness, staff & service, property conditions & facilities
Shops near by. Room basic but clean. Very tired looking decor. Reception staff not very friendly, or helpful. Very Noisy in the morning, someone trying our door several times which was annoying. Trip hazards on arrival, sheets on stairs, towels on corridor floor. I know it was value for money but expected it to be a bit better.
Stayed 1 night in Oct 2025

6/10 Okay

Linda M.

Disliked: Cleanliness, amenities, property conditions & facilities
convenient to victoria station.
Stayed 9 nights in Oct 2025

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