Georgian hotel in London with a 24-hour front desk
Along with concierge services, this smoke-free hotel has a 24-hour front desk and express check-in. WiFi in public areas is free. Additionally, express check-out, tour/ticket assistance, and a hair salon are onsite.
Chester Hotel offers 20 accommodations with coffee/tea makers and complimentary toiletries. Each accommodation is individually decorated. Memory foam beds feature premium bedding. 40-inch LED televisions come with digital channels.
Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Chester Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Apollo Victoria Theatre. You'll find features like free WiFi in public areas and concierge services.
Free WiFi
Services include a concierge, tour or ticket assistance, and luggage storage
Onsite recreation includes bike rentals and a playground
Guests speak favorably about the helpful staff and the area's walkability
7 minutes by foot from Victoria Station Travel Information Centre and a 3-minute drive from Hyde Park
As a guest of Chester Hotel, you'll find a vending machine, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. Chester Hotel also features concierge services, express check-in, and express check-out.
Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Kids stay free! Children 8 years old and younger stay free when using existing bedding.
Cribs (infant beds) are not available.
Payment types at the property
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay and Tap & Go
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
We should mention
Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
Children 8 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Property is also known as
Chester Hotel London
Hotel Chester London
London Chester Hotel
Chester Hotel London, England
Chester Hotel Victoria
Chester Victoria
The Chester Hotel
Chester Hotel Hotel
Chester Hotel London
Chester Hotel Victoria
Chester Hotel Reviews
Reviews
6.2
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 166 out of 1002 reviews
10 - Excellent
166
Rating 8 - Good. 270 out of 1002 reviews
8 - Good
270
Rating 6 - Okay. 215 out of 1002 reviews
6 - Okay
215
Rating 4 - Poor. 159 out of 1002 reviews
4 - Poor
159
Rating 2 - Terrible. 192 out of 1002 reviews
2 - Terrible
192
6.2/10
Cleanliness
6.4/10
Staff & service
5.8/10
Amenities
5.8/10
Property conditions & facilities
6.4/10
Eco-friendliness
Reviews
8/10 Good
Michael
Business traveller
1 Feb 2025
Liked: Cleanliness, staff & service, room comfort
Had all the basics and a bit more.
Thus was a very low cost stay, but it had everything you could reasonable expect in the room.
Whilst my room was small, which I knew when I booked, this hotel was decent for me to stay for a night.
I will admit the walls are rather thin and I could hear the couple down the hall…how do I put this…copulating rather loudly.
The staff was friendly enough and check in was quite prompt.
They put me in a room which was downstairs, then down another set of stairs and then the room was smaller than a single size bed, and there was a gap and then a further step down, I know it was cheap but I was wondering if some psycho was trying to hide me in the dungeon - I left I didn’t even stay-I should have taken pics- I simply can’t tell you how awful it was- I was nervous
Lewis
Stayed 1 night in Jan 2025
2/10 Terrible
Robert
12 Jan 2025
Robert
Stayed 2 nights in Jan 2025
6/10 Okay
Peter
Travelled with group
9 Jan 2025
Liked: Cleanliness
Hotel is located close to many London attractions.
We stayed in triple room with private bathroom.
The room a bit smaller and each guest only receives only one towel, there was no bathroom foot mat provided to us.
Staff was helpful and accommodating
Nice little place with a very convenient location. This was all I needed for my little adventure within London.
David
Stayed 4 nights in Oct 2024
8/10 Good
Marta
Travelled with family
6 Jan 2025
Estancia correcta. Solo limpian la habitación si lo pides. El canvio de toallas también lo tienes que pedir. En general está bien por el precio que pagas.
It was very difficult to access the downstairs family rooms with a young disabled person.
The staff at the front counter really do need some training in customer service.
Not the best quality rooms. But good for a one night stay as we did. There are restaurants within walking distance. Don't think I would stay at this hotel again.
Jose
Stayed 1 night in Nov 2024
8/10 Good
Jennifer
29 Nov 2024
Liked: Cleanliness
The two nights I spent were in a basic room with washing facilities nearby. This was quite adequate for my purpose. The room and bathroom were clean and reasonably comfortable. Staff were polite and available.
Jennifer
Stayed 2 nights in Nov 2024
6/10 Okay
Eugenia
28 Nov 2024
Liked: Staff & service
Price and location are great but a shared single bathroom on another floor is a little bit of an inconvenience.
Eugenia
Stayed 4 nights in Nov 2024
2/10 Terrible
Tracey
26 Nov 2024
No one there to check me in. Heater needed plugging in and had no thermostat -
Room tiny but clean