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Aparthotel

Citadines South Kensington London

4.0 star property

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Photo gallery for Citadines South Kensington London

Interior
In-room safe, desk, soundproofing, iron/ironing board
Fitness facility
Front of property
Apartment, 1 Bedroom | Staircase

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Gym

Explore the area

View in a map
35A Gloucester Road, London, England, SW7 4PL
  • Place, Imperial College London
    ‪4 min walk‬
  • Place, Kensington High Street
    ‪6 min walk‬
  • Place, Hyde Park
    ‪12 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪52 min drive‬

Room options

View all photos for Studio

Studio

Studio

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Studio

Deluxe Studio | Living area

Deluxe Studio

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Living area

Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Sofa Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for One-Bedroom Apartment

In-room safe, desk, soundproofing, iron/ironing board

One-Bedroom Apartment

  • Sleeps 4
  • Free Wi-Fi

View all photos for Deluxe Studio

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Studio

  • Sleeps 4
  • Free Wi-Fi

View all photos for Studio

In-room safe, desk, soundproofing, iron/ironing board

Studio

  • Sleeps 2
  • Free Wi-Fi

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About this property

Citadines South Kensington London

This smoke-free aparthotel features a fitness center, self parking, and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Each apartment provides free WiFi and free wired Internet, an LCD TV with satellite channels, and a kitchen with a refrigerator, a stovetop, and a microwave. Guests can appreciate conveniences like a dining area and a sitting area, and other amenities include a rainfall shower and an electric kettle. Weekly housekeeping is available.
Citadines South Kensington London offers 92 accommodations with safes and hair dryers. Accommodations offer separate sitting areas. LCD televisions come with satellite channels. Accommodations at this 4-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers with rainfall showerheads.

This London aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided weekly.

Recreational amenities at the aparthotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Citadines South Kensington London. During your stay, you're just a quick walk from Kensington High Street. You'll find features like free WiFi in public areas, plus a gym and breakfast (surcharge). Built in 1996, this upscale aparthotel has 92 apartments on 6 floors. Free WiFi and a kitchen are available in each apartment.
  • Each apartment offers a kitchen, a dining area, and a sitting area
  • Free WiFi and wired Internet
  • To-go breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute walk from Imperial College London and 7 minutes by foot from Kensington High Street
  • Cats and dogs welcome for a fee
As a guest of Citadines South Kensington London, you'll find a fitness center, a library, and multilingual staff. A computer station is on site, and both WiFi and wired Internet are free in public spaces. The business-friendly Citadines South Kensington London also features concierge services, complimentary newspapers in the lobby, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star London aparthotel is smoke free.

For a fee, guests can enjoy to-go breakfast daily from 7:00 AM to 11:00 AM.

Property amenities

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (GBP 35 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Family friendly

  • Free cot

Kitchen

  • Cleaning supplies
  • Coffee grinder
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator

Dining

  • Daily on-the-go breakfast available 7:00 AM to 11:00 AM for a fee: GBP 10 for adults and GBP 10 for children

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: GBP 50 per stay

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • LCD TV with cable/satellite channels
  • Library
  • TV in common areas

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Computer station
  • Desk

Climate control

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Up to 40 kg per pet
  • Fee: GBP 15 per pet per day
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Free local calls
  • Free newspapers in lobby
  • Housekeeping (weekly) (for a fee)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk

Location highlights

  • Near a metro station

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 1 building
  • 6 floors
  • 92 units
  • Built in 1996
  • Soundproofing

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 88 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 50.0 per stay.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately GBP 10 for adults and GBP 10 for children
  • Self parking fee: GBP 35 per day
  • Pet fee: GBP 15 per pet, per day
  • Service animals are exempt from fees
  • Housekeeping fee: GBP 25 per day; may vary based on length of stay and unit size
  • Rollaway bed fee: GBP 50.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and window guards
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Citadines London South Kensington
Citadines Prestige Apartment London South Kensington
Citadines Prestige London South Kensington
Citadines Prestige South Kensington London
Citadines South Kensington London Apartment
Citadines Apartment
Citadines South Kensington London
Citadines South Kensington London Aparthotel
Citadines Prestige South Kensington Hotel London
Citadines Hotel London
Citadines South Kensington London, England
Citadines Aparthotel
Citanes Prestige Kensington L
Citadines Kensington London
Citadines South Kensington London London
Citadines South Kensington London Aparthotel
Citadines South Kensington London Aparthotel London

Citadines South Kensington London Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 668 out of 1327 reviews
Rating 8 - Good. 519 out of 1327 reviews
Rating 6 - Okay. 94 out of 1327 reviews
Rating 4 - Poor. 27 out of 1327 reviews
Rating 2 - Terrible. 19 out of 1327 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Edgar

Liked: Cleanliness, check-in, communication, listing accuracy
Great location with cooking facilities and close by shopping
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Peter

Liked: Cleanliness, check-in, communication, listing accuracy
All in all good value and great location
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Stacey

Liked: Cleanliness, amenities, communication
Fantastic location, comfortable room with kitchenette.
Stayed 3 nights in Nov 2025
Verified

6/10 Okay

Steven

Liked: Check-in, communication
Disliked: Cleanliness, listing accuracy
Staff were nice and helpful. Location was fantastic.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Alistair

Liked: Cleanliness, check-in, communication, listing accuracy
Very friendly checkin staff
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Kirsty

Liked: Cleanliness, check-in, communication, listing accuracy
Really nice, teas and coffees in the reception, water fountain too. Room clean and spacious
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

ANA PAULA

Liked: Cleanliness, check-in
Clean and nice room with small kitchen. Good location. Walking distance to underground. Staff were professional, nice and helpful.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, property conditions & facilities, communication
Everything was great an good location
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jarrod

Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect location close to tube station, Kensington high street and parks. Clean hotel, friendly staff and clean rooms. We’ve stayed a couple of times and highly recommend at this price point.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Linda

Liked: Cleanliness
Very nice hotel with good location. Lots of shops and restaurants nearby. Only 5 minutes walk to Metro and also good communication by bus. The hotel is old, but very nice. Very nice people working there. We had an apartment with kitchen and one bedroom. We slept four persons there, two on the sofa bed (it was bad). The apartment was very clean. The hotel has also a little fitness room, perfect. We really liked this hotel and will recommend it highly.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

claire

Liked: Cleanliness, amenities, communication
Clean. Wonderful helpful staff. Perfect place for a performer at the Albert Hall
Stayed 1 night in Jan 2026
Verified

8/10 Good

Jonathan

Liked: Cleanliness, room comfort, communication
Room was comfortable and hotel is in a convenient location.
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Adam

Liked: Cleanliness, check-in, listing accuracy
They had a problem with their boiler so the water was scalding. As long as that has been fixed it’s a very nice place to stay.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, communication
Very clean & lovely suite. So rare to have a room with lots of space in a 4 * London hotel. I've struggled to find a good hotel/apartment at a sensible price in London so will be back.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, amenities, communication
Very comfortable and convenient
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Lindsay

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location
Stayed 1 night in Aug 2025
Verified

8/10 Good

Denise

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very practical place to stay.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, room comfort, communication
Lovely staff
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Tracy

Liked: Cleanliness, amenities, property conditions & facilities, communication
The room was very clean. Staff very personable and welcoming. Loved our location in south Kensington. Would gladly book again.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Evelyn

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location! Very walkable to various stores and restaurants. The service was great and we were even allowed to check in earlier.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Charles

Liked: Cleanliness, amenities, property conditions & facilities, communication
Iman and her staff were super helpful and supportive during our stay and took great care of us. Always have high expectations for Citadines hotels and this was up to the task.
Stayed 7 nights in Aug 2025
Verified

10/10 Excellent

Gokce

Liked: Cleanliness, room comfort, communication
Comfortable room with a small kitchen. Citadines is 5 minutes walk to Gloucester Road station. Good location !
Stayed 4 nights in Oct 2025
Verified

6/10 Okay

Mark

Liked: Cleanliness
Very average and a little tired. I reported that the tv wasn’t working, but no one came to look. Would not stay again.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Catherine Anne

Liked: Cleanliness, property conditions & facilities, communication
Great location!
Stayed 7 nights in Mar 2025
Verified

10/10 Excellent

Janet

Liked: Cleanliness, property conditions & facilities, communication
Great location and love the coffee machine in the lobby.
Stayed 4 nights in Apr 2025

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