25 Aug 2021 by Val
Dear Mario, Thanks for staying with us. We appreciate your feedback! We will inform the maintenance manager about all mentioned issues and we will try to fix them as soon as possible. Kindly remind that as a hotel we are 3 stars and as an apartment hotel, we are 4 stars. Once again that you for your feedback and for staying at Citadines Trafalgar Square. Continue with Conversation
2 Sep 2020 by Al
Thank you for your rating!
14 Oct 2019 by Al
Thank you for your comments! We take them into consideration to improve our services.
11 Oct 2019 by Al
Thank you for your feedback. I'm delighted to read you enjoyed your stay with us! We look forward to welcoming you back again soon.
17 Jun 2019 by Al
Thank you for your comments. We will take them into consideration to improve our services.
8 Jun 2019 by Al
Thank you for your comments!
A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. A library, tour or ticket assistance, and multilingual staff are also featured at the eco-friendly Citadines Trafalgar Square London. This 4-star London aparthotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Citadines Trafalgar Square London offers 187 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with digital channels. Accommodation at this 4-star aparthotel has kitchenettes with fridges, microwaves, kitchenware and utensils and dishwashers. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers. This London aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 11:00 AM and at the weekend from 7:30 AM to 11:30 AM.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No on-site parking is available. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, Eurocard and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser. Individually wrapped food options are available for breakfast. This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (third-party expert - Global).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.