citizenM Tower of London

4.0 star property

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Photo gallery for citizenM Tower of London

A modern living room with a large TV, colorful chairs, and a bookshelf.
A modern library with bookshelves, reading tables, and bar stools.
A modern library with bookshelves, a bar area, and a view of the city.
A modern library with high ceilings, wooden bookshelves, and a cozy seating area with leather chairs and a cowhide rug.
A modern hotel building with a glass facade, multiple floors, and a prominent 'CitizenM' sign.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View in a map
40 Trinity Square, London, England, EC3N 4DJ
  • Place, Financial District
    ‪1 min walk‬
  • Place, Tower of London
    ‪2 min walk‬
  • Place, London Bridge
    ‪13 min walk‬
  • Airport, London (LCY-London City)
    ‪28 min drive‬

Room options

Room, 1 King Bed

9.0 out of 10
Wonderful
(12 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed (High Floor)

9.2 out of 10
Wonderful
(27 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed, Tower (View)

10.0 out of 10
Exceptional
(6 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

citizenM Tower of London

A restaurant, a bar/lounge, and 2 coffee shops/cafes are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business center, and coffee/tea in a common area. Housekeeping is available on request.
CitizenM Tower of London offers 370 accommodations with iPads and safes. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Our customers tell us they can't get enough of the sightseeing around citizenM Tower of London. During your stay, you're just a quick walk from Tower of London. Enjoy features like free WiFi in public areas, plus 2 coffee shops/cafes and a restaurant.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Options for a bite to eat or a relaxing drink include 2 coffee shops/cafes, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, a 24-hour business center, and 8 meeting rooms
  • Guests really like the accommodations for the cleanliness and comfy beds
  • Steps from Tower of London and 12 minutes by foot from London Bridge
There's a restaurant on site, as well as 2 coffee shops/cafes and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center, 8 meeting rooms, and coworking spaces.

A computer station is on site and WiFi is free in public spaces. The business-friendly citizenM Tower of London also features multilingual staff, coffee/tea in a common area, and express check-in.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 11 AM.
CanteenM - Onsite restaurant. Reservations are required. Open daily.
CloudM - Onsite bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 11 AM for a fee: GBP 20.50 per person
  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • canteenM
  • cloudM

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping on request
  • Multilingual staff

Business services

  • 24-hour business centre
  • 8 meeting rooms
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (85 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2016
  • Communal living room
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels
  • IPad
  • IPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 29.00
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 20.50 per person
  • Late check-out fee: GBP 29.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Tax ID - 81.84.09.897.B.06
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in.
No visitors or unregistered guests are allowed at the property after midnight.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

citizenM Tower London Hotel
citizenM Tower London
citizenM Tower of London Hotel
citizenM Tower of London London
citizenM Tower of London Hotel London
Citizenm Tower Of London Hotel England

citizenM Tower of London Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1380 out of 2000 reviews
Rating 8 - Good. 393 out of 2000 reviews
Rating 6 - Okay. 134 out of 2000 reviews
Rating 4 - Poor. 54 out of 2000 reviews
Rating 2 - Terrible. 39 out of 2000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Mehrdad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed many times, highly recommend.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location, engaging staff and clean and comfortable room made for a lovely stay.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Rocio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice place to stay
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Kimberley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay here!!! Everything was so modern and tech-savy! A perfect stay for solo trips or for couples spending a few nights in the City.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Clair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, functional room. Spectacular view from the roof top bar.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Mahindra

Liked: Cleanliness, amenities, property conditions & facilities
Very amazing stay
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fantastic hotel. Really cool inside, immaculately clean and the staff were all so friendly and helpful. Perfect location for Tower of London and Tower Bridge but also for everywhere else as the underground is literally on the hotels doorstep. Definitely recommend and will be booking our return visit soon.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room, staff, location, and view of the Tower of London from my room. Highly recommended!
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Boujee hotel in the perfect location!!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Very much a great place to stay will return as we have on everal ocations
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Roisin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant location, fabulous view of the tower of london and the shard, friendly staff and the tube is right outside the front door of the hotel. Great 4 night stay.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Flournoy

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast is terrific. Everything and more. And they stored our bags while we toured after checkout!!!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities
It was a great stay
Stayed 1 night in Nov 2025
Verified review

8/10 Good

ANTHONY

Liked: Cleanliness, staff & service, amenities
Very clean Good shower Comfortable bed Good public areas and bar Very compact room Great location.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Laura M

Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff, clean room and great location!
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Yusuf

Liked: Cleanliness, amenities, property conditions & facilities
The hotel itself is a very simple yet functional. Met our expectations. Great location and breakfast.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Fareeda

Liked: Cleanliness, property conditions & facilities
Great location
Stayed 8 nights in Dec 2025
Verified review

10/10 Excellent

Habeeb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

PAUL

Liked: Cleanliness
Good hotel
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Detail oriented. Great breakfast. Very nice ambiance. Great location. I will recommend this Hotel.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Amy

Liked: Cleanliness, property conditions & facilities
The room was clean, the staff was lovely, breakfast was great! Super convenient location - right above a metro station!
Stayed 6 nights in Nov 2025
Verified review

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money. Great location right next to Tower Hill tube.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Dec 2025