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citizenM Tower of London

4.0 star property

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Photo gallery for citizenM Tower of London

Lobby sitting area
Check-in/check-out kiosk
Building design
Bar (on property)
Premium Room, 1 King Bed (View) | City view

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View in a map
40 Trinity Square, London, England, EC3N 4DJ
  • Place, Tower of London
    ‪2 min walk‬
  • Place, Tower Bridge
    ‪8 min walk‬
  • Place, London Bridge
    ‪13 min walk‬
  • Airport, London (LCY-London City)
    ‪22 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

7.6 out of 10
Good
(4 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (High Floor)

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (View)

Premium Room, 1 King Bed (View)

Premium Room, 1 King Bed (View)

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby sitting area
citizenM London Bankside
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.6 out of 5, Wonderful, 1,000 reviews
The price is €126
includes taxes & fees
4 Jan - 5 Jan 2026
citizenM London Bankside

About this property

citizenM Tower of London

Hotel with a restaurant, steps from Tower of London
A restaurant, a bar/lounge, and 2 coffee shops/cafes are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business center, and coffee/tea in a common area. Housekeeping is available on request.
CitizenM Tower of London offers 370 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Our customers tell us they can't get enough of the sightseeing around citizenM Tower of London. During your stay, you're just a quick walk from Tower of London. Enjoy features like free WiFi in public areas, plus 2 coffee shops/cafes and a restaurant.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Options for a bite to eat or a relaxing drink include 2 coffee shops/cafes, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, a 24-hour business center, and 8 meeting rooms
  • Guests really like the accommodations for the comfy beds and cleanliness
  • Steps from Tower of London and 12 minutes by foot from London Bridge
There's a restaurant on site, as well as 2 coffee shops/cafes and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center, 8 meeting rooms, and coworking spaces.

A computer station is on site and WiFi is free in public spaces. The business-friendly citizenM Tower of London also features multilingual staff, coffee/tea in a common area, and express check-in.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 11 AM.
CanteenM - Onsite restaurant. Reservations are required.
CloudM - Onsite bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 11 AM for a fee: GBP 20 per person
  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • canteenM
  • cloudM

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping on request
  • Multilingual staff

Business services

  • 24-hour business centre
  • 8 meeting rooms
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (85 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels
  • IPad
  • IPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 29.00
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 20 per person
  • Late check-out fee: GBP 29.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Tax ID - 81.84.09.897.B.06
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's CitizenM mobile app before check-in.
No visitors or unregistered guests are allowed at the property after midnight.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

citizenM Tower London Hotel
citizenM Tower London
citizenM Tower of London Hotel
citizenM Tower of London London
citizenM Tower of London Hotel London
Citizenm Tower Of London Hotel England

citizenM Tower of London Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1333 out of 1906 reviews
Rating 8 - Good. 368 out of 1906 reviews
Rating 6 - Okay. 119 out of 1906 reviews
Rating 4 - Poor. 51 out of 1906 reviews
Rating 2 - Terrible. 35 out of 1906 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Julien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient location, cool staff, nice bar
Stayed 3 nights in Sep 2025

10/10 Excellent

Rob

Stayed 2 nights in Sep 2025

2/10 Terrible

Natacha

Stayed 4 nights in Sep 2025

10/10 Excellent

Natasha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were AMAZING!! So friendly and accommodating. The hotel is clean and welcoming. Getting onto the train is literally at the door! It was the perfect location.
Stayed 2 nights in Sep 2025

4/10 Poor

Daniel

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Staff quite rude on check in, not the most welcoming! Broken blind in room which was quickly fixed. No amenities IE water in the room. Great location, clean and tidy hotel. Overall very average stay
Stayed 3 nights in Sep 2025

10/10 Excellent

Melissa

Stayed 3 nights in Sep 2025

10/10 Excellent

sik mun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It would be nice if there is some cups in the room.
Stayed 1 night in Sep 2025

10/10 Excellent

Shaun

Stayed 1 night in Sep 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Paul

Stayed 1 night in Sep 2025

10/10 Excellent

Tracey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Jodie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great short stay

Great location, great views easy to get to and the staff were really helpful.
Stayed 1 night in Sep 2025

10/10 Excellent

Henny, Honolulu

Liked: Cleanliness, amenities, property conditions & facilities
Love it!
Stayed 1 night in Sep 2025

10/10 Excellent

Brendan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Literally across the street from Tower Of London and the subway is right outside the door.
Stayed 4 nights in Jul 2025

10/10 Excellent

Darren

Stayed 3 nights in Sep 2025

8/10 Good

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Terry

Stayed 1 night in Aug 2025

4/10 Poor

James

Business traveller
Disliked: Cleanliness

Over priced, below average quality.

Tiny rooms, no water glasses, cups, kettles, nothing... TV/radio with terrible audio - sound dropped out every 10 seconds or so for half a second each time. Fatuous insistence on addressing guests as Citizen the entire time. Perhaps worst, multiple mice running around the restaurant - we took photos of 2 visible at the same time, and another guest had taken a photo with even more. When reported to staff, they couldn't have been less interested and just said that the mice are always there.
Stayed 4 nights in Sep 2025

10/10 Excellent

angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous hotel & location

Fabulous hotel, literally next to tower hill tube station. Lovely staff, speedy check in snd perfect location for our trip. Would definitely stay again.
Stayed 1 night in Aug 2025

10/10 Excellent

James

Stayed 2 nights in Sep 2025

10/10 Excellent

Amy

Stayed 2 nights in Jul 2025

10/10 Excellent

Fei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2025

10/10 Excellent

mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location!

Great location! Right out of the tube station and into the hotel. I love the whole CitizenM vibe.
Stayed 3 nights in Aug 2025

10/10 Excellent

Rishi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

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