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citizenM Tower of London

4.0 star property

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Photo gallery for citizenM Tower of London

Explore a thought-provoking space with two round tables, shelves filled with books and artwork, and a high ceiling.
Explore a serene library with floor-to-ceiling bookshelves and city views.
Enjoy a panoramic city view from the comfort of this stylish room, featuring a seating area and artwork-adorned walls.
Stunning building with a glass facade, set amidst a well-manicured lawn and urban surroundings.
Enjoy a view of the historic cityscape from the comfort of this stylish room, featuring a plush bed and a cozy reading nook.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
40 Trinity Square, London, England, EC3N 4DJ
  • Tower of London
    ‪2 min walk‬
  • London Bridge
    ‪13 min walk‬
  • St. Paul's Cathedral
    ‪19 min walk‬
  • London (LCY-London City)
    ‪16 min drive‬

Room options

View all photos for King Room - Tower View

Relax in a stylish bathroom with a glass-enclosed shower, bathtub, and city view.

King Room - Tower View

9.0 out of 10
Wonderful
(32 reviews)
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for King Room

Relax in a stylish bathroom with a glass-enclosed shower, bathtub, and city view.

King Room

8.8 out of 10
Excellent
(284 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

citizenM Tower of London

Hotel with a restaurant, steps from Tower of London
A restaurant, a bar/lounge, and 2 coffee shops/cafes are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business center, and coffee/tea in a common area. Housekeeping is available on request.
CitizenM Tower of London offers 370 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Our customers tell us they can't get enough of the sightseeing around citizenM Tower of London. During your stay, you're just a quick walk from Tower of London. Enjoy features like free WiFi in public areas, plus 2 coffee shops/cafes and a restaurant.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Options for a bite to eat or a relaxing drink include 2 coffee shops/cafes, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, a 24-hour business center, and 8 meeting rooms
  • Guests really like the accommodations for the comfy beds and cleanliness
  • Steps from Tower of London and 12 minutes by foot from London Bridge
There's a restaurant on site, as well as 2 coffee shops/cafes and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center, 8 meeting rooms, and coworking spaces.

A computer station is on site and WiFi is free in public spaces. The business-friendly citizenM Tower of London also features multilingual staff, coffee/tea in a common area, and express check-in.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 11 AM.
CanteenM - Onsite restaurant. Reservations are required.
CloudM - Onsite bar. Open daily.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 11 AM for a fee: GBP 20 per person
  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • canteenM
  • cloudM

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 8 meeting rooms
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels
  • IPad
  • IPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 29.00
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 20 per person
  • Late check-out fee: GBP 29.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Tax ID - 81.84.09.897.B.06
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's CitizenM mobile app before check-in.
No visitors or unregistered guests are allowed at the property after midnight.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

citizenM Tower London Hotel
citizenM Tower London
citizenM Tower of London Hotel
citizenM Tower of London London
citizenM Tower of London Hotel London
Citizenm Tower Of London Hotel England

citizenM Tower of London Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1213 out of 1708 reviews
Rating 8 - Good. 329 out of 1708 reviews
Rating 6 - Okay. 97 out of 1708 reviews
Rating 4 - Poor. 41 out of 1708 reviews
Rating 2 - Terrible. 28 out of 1708 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Emmanuel

Stayed 2 nights in Apr 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 2 nights in May 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Neil

Stayed 2 nights in May 2025

6/10 Okay

Angela

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Disappointed stay

We were very disappointed and won’t be going back. I cannot believe there is no tea/coffee facilities in the room when I asked for a tea I was told I can give you hot water but you need to go buy tea bags. Or I can wait until morning and buy breakfast to get a cup of tea. I wanted a cup of tea in my room with my husband before bed. We were outraged. You get these basic facilities in a travelodge or a premier inn The shower room with sink outside it in room was a ridiculous design. The hanging space was ridiculous too as you enter room you bang your arm on the protruding . Hangers. We stayed at your hotel as we wanted somewhere nice but we won’t go back and will advise friends and family not to either
Stayed 1 night in May 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay but outside of breakfast food not good

The rooms are small but adequate. Great location, right next to the underground. Bed is comfortable. Bathroom was great. Control pad works fine. Breakfast was fine. The food at other times of the day was bad. Pizza was not good. Meatballs were very bad. We had just arrived and didn’t want to go out, so we ate in at the bar. I know that you aren't running a restaurant but the food could definitely be improved. Otherwise I trip was great.
Stayed 2 nights in May 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I choose this hotel every stay in London. It is very comfortable and service is excellent and its location and easy accessibility to transport is unmatched.
Stayed 2 nights in Apr 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Heather

Stayed 2 nights in Apr 2025

8/10 Good

Rita

Liked: Cleanliness, property conditions & facilities, room comfort
We were told there was a breakfast we could eat at.
Stayed 3 nights in Apr 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a really great place to stay. Starting with the first need: the Tube, train, metro (whatever you want to call it) is literally up the stairs, turn left and go inside. Fabulous! Conveniently connected us within 30 minutes anywhere we wanted to go. Other needs met: comfortable bed and great views. Of course no bad marks for bed set up because we saw the configuration before purchasing stay. Ours was a king bed so we just put pillows by window and feet at the bottom. No climbing over each other in the middle of the night. So I have found that the European hotels (Greece, Italy and UK) do not prioritize bathroom privacy. I am not a fan of glass showers with the toilet for the most part ‘in’ the shower enclosure. Not a fan and somehow I missed this detail. HOWEVER, with all the convenience and convenience and convenience of the location of hotel it was worth it.
Stayed 2 nights in Apr 2025

8/10 Good

Laura

Liked: Cleanliness, amenities, property conditions & facilities
I like the citizen m because it’s reliably the same in every city. The room was clean and efficient. The staff could have been more friendly.
Stayed 2 nights in Apr 2025

8/10 Good

Philip

Stayed 1 night in Apr 2025

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic situation overlooking Tower of London, staff couldn’t be more friendly or helpful. A real fun place to stay for young and old/, loved the cloud bar with balcony. Underground station right next door could not be more convenient, will definitely visit again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Funky, Friendly.. You have to try this hotel..

What a funky hotel. I wanted to extend my stay in London to see the Tower of London and Tower Bridge etc.. What I didn't realise when choosing CitizenM is that the hotel was right behind the Tower. They offered a room with view of the Tower itself.. Thumbs up on that.. Staff young and friendly, helpful, curteous..certainly a first for me in style of hotel.. Great experience..
Stayed 1 night in Apr 2025

10/10 Excellent

Christo

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and friendly staff

10/10 Excellent

Jim

Stayed 1 night in Apr 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
I was pleasantly surprised. Excellent location, quite clean room - rooftop bar had a fab view - breakfast excellent choices!
Stayed 2 nights in Apr 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location and very friendly staff

This hotel literally cannot be beat for location. You're in the heart of everything, on top of the train station (no noise though, you can't hear anything) and there's a lovely rooftop bar with a great view of the city on multiple sides.
Stayed 4 nights in Feb 2025

10/10 Excellent

Chris

Stayed 2 nights in Apr 2025

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Feng

Liked: Cleanliness, staff & service, property conditions & facilities
Stuff are very nice and friendly. Easy to go places!
Stayed 1 night in Apr 2025

8/10 Good

Ben

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Mar 2025

2/10 Terrible

Ayush

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I have always stayed in this London wherever I have visited London in the last 7 years. However, this time I was very disappointed. The hotel was dirty, it smelled bad and the staff were joking around the desk and could not care less. Even after asking them to cleanup room in the morning when I got back in the evening it was dirty. They cleaned it next day but left all the dirty glasses and coffee mugs on the table. The shower was not even wiped. It was absolutely terrible. Never again.
Stayed 3 nights in Apr 2025

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