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City Prime Kensington

3.5 star property

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Photo gallery for City Prime Kensington

Interior entrance
Exterior
Luxury Apartment, 2 Bedrooms, Non Smoking, No View
Deluxe Apartment, 1 Bedroom, City View | Private kitchen
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Dryer
  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
13 Collingham Pl, London, England, SW5 0QE
  • Place, Cromwell Road
    ‪1 min walk‬
  • Place, Kensington High Street
    ‪11 min walk‬
  • Place, Kensington Gardens
    ‪12 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪50 min drive‬

Room options

View all photos for Luxury Apartment, 1 Bedroom, Non Smoking

Luxury Apartment, 1 Bedroom, Non Smoking

Luxury Apartment, 1 Bedroom, Non Smoking

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment, 1 Bedroom, City View

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Deluxe Apartment, 1 Bedroom, City View

  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Double Sofa Beds
  • Free Wi-Fi

View all photos for Luxury Apartment, 1 Bedroom, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Luxury Apartment, 1 Bedroom, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Luxury Apartment, 2 Bedrooms, Non Smoking, No View

Luxury Apartment, 2 Bedrooms, Non Smoking, No View

Luxury Apartment, 2 Bedrooms, Non Smoking, No View

  • Bay view
  • 52 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Luxury Apartment, 2 Bedrooms, Non Smoking, No View

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Luxury Apartment, 2 Bedrooms, Non Smoking, No View

  • 54 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Studio

Deluxe Studio

Deluxe Studio

  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Studio (Twin bed)

Deluxe Studio (Twin bed)

Deluxe Studio (Twin bed)

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Luxury One Bedroom Apartment - Basement.

  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Studio

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Studio

  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

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About this property

City Prime Kensington

A 24-hour front desk and free WiFi in public areas are available at this smoke-free apartment building. Each apartment boasts a heated floor and offers free WiFi and a kitchenette. Comforts include a pillowtop bed and Egyptian cotton sheets, and guests will also appreciate thoughtful touches like a pillow menu and slippers. Limited housekeeping is available.
City Prime Kensington offers 29 air-conditioned accommodations with all-in-one washer/dryers and safes. These individually decorated and furnished accommodations include desks. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Accommodations at this 3.5-star apartment have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers with rainfall showerheads and hydromassage showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. 50-inch Smart televisions come with premium cable channels. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on weekdays only.

Our customers tell us they can't get enough of the helpful staff at City Prime Kensington. During your stay, you're just a quick walk from Cromwell Road. Free WiFi in public areas is available. This comfortable apartment building has 29 apartments. Free WiFi and a kitchenette are available in each apartment.
  • Each apartment offers a kitchenette, an all-in-one washing machine and dryer, and a pillowtop bed
  • Free WiFi
  • Amenities include an elevator
  • Just a 3-minute drive from Harrods and 6 minutes from Buckingham Palace
City Prime Kensington offers its guests an elevator. Public spaces have free WiFi.

This 3.5-star London apartment is smoke free.

Property amenities

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Hob
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Toaster

Bedrooms

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Heated floor
  • Window screens

Entertainment

  • 50-inch Smart TV with premium cable channels
  • Art gallery

Laundry

  • All-in-one washer/dryer
  • Coin laundry
  • Laundry detergent

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Lift
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair-accessible path to lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Daily housekeeping
  • Free bottled water
  • Iron/ironing board
  • Safe

Location highlights

  • In an entertainment district
  • In the city centre
  • Near a health/beauty spa
  • Near a hospital
  • Near a metro station
  • Near a train station
  • Near a zoo
  • Near an outlet shopping centre
  • Near the boardwalk/promenade

Things to do

  • Designer stores
  • Shopping centre
  • Theme park nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 29 units
  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 300 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property is professionally cleaned
Guests arriving after 6:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Collingham Prime
Collingham Prime Apartments
City Prime Apartments London
City Prime Apartments Apartment
City Prime Apartments Apartment London

City Prime Kensington Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 121 out of 145 reviews
Rating 8 - Good. 17 out of 145 reviews
Rating 6 - Okay. 4 out of 145 reviews
Rating 4 - Poor. 0 out of 145 reviews
Rating 2 - Terrible. 3 out of 145 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Sarafina

Liked: Cleanliness, property conditions & facilities, communication
great place to stay
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Alex

Liked: Cleanliness, amenities, property conditions & facilities, communication
Fantastic
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Alan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean and well appointed room. Convenient to transportation (tube). Convenient to Sainsbury. Very friendly staff. An overall very positive experience.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities
Great location, very clean and quiet
Stayed 7 nights in May 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Fabulous accommodation, really friendly and helpful staff. Great location - 10/15 mins walk to Earls Court Tube. Would definitely stay here again!
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Con

Liked: Amenities, property conditions & facilities
Great apartment with nice kitchen and bathroom. Close to lots of restaurants and transport. Would stay again.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Keanan

Liked: Cleanliness, property conditions & facilities, communication
Good spot
Stayed 13 nights in Aug 2025
Verified

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent place to stay, central location and friendly, helpful staff who seemed happy to be there too! Would stay again
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

michael

Liked: Cleanliness, amenities, property conditions & facilities, communication
These apartments are in a great area The tube is 300 mtrs down the road Clean and serviced Will definitely stay there again
Stayed 6 nights in Jun 2025
Verified

10/10 Excellent

Simon

Liked: Cleanliness, room comfort, communication
Competitively priced, spacious apartment within walking distance of south ken, the musems and the RAH. No complaints
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, property conditions & facilities, communication
Very lovely apartment. In a beautiful and quiet area yet close to restaurants and pubs.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Penni

Liked: Cleanliness, room comfort, communication
The location was perfect. An easy stroll to a local supermarket, train station, great pubs and cafe. The staff were friendly and helpful. The apartment was very clean and well maintained. We hope to stay there again sometime.
Stayed 6 nights in May 2025
Verified

10/10 Excellent

Billie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great London stay! Wouldn’t hesitate to rebook. Friendly service, nice, clean apartment! Thank you!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Roderic

Liked: Cleanliness, amenities, property conditions & facilities, communication
The folks here were great.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

TIFFANY

Liked: Cleanliness, amenities, property conditions & facilities, communication
This month is very important to my husband and I: it is our wedding anniversary and my husband’s birthday, and this hotel did not disappoint! All staff members were friendly, pleasant, and showed excellent customer service skills. Shwan was an attentive and overall wonderful host. The entire staff really cared about the quality of our stay and they paid keen attention to the details. Not only is the building beautiful and in an ideal location, but the apartment is meticulously designed with the customer in mind, designed for one’s stay to become an extraordinary experience. Bravo to the staff at City Prime Apartments, and thanks so much for a beautiful and memorable experience, which greatly added to our celebrations. It was a perfect experience.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

sabrina

Liked: Cleanliness, room comfort, communication

Friendly staff

Very friendly staff. Good location.
Stayed 8 nights in Dec 2024
Verified

10/10 Excellent

Caitie

Liked: Cleanliness, amenities, property conditions & facilities, communication
This was truly an outstanding stay. Wonderfully kept rooms, great location and such welcoming and helpful staff. I would book here again without hesitation.
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, property conditions & facilities, communication
Newly renovated suite with nice new big bed. Sofa beds were sleepable. Great for a family in a suite in London. Very reasonable for the space!
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

ifey

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean, modern and spacious accommodation very well located and close to the tube station.
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

Wonderful stay

Apartments are in a great location. Minutes walk from the underground, shops and bars. Felt very safe as accommodation is manned 24/7. Apartments are spotlessly clean, well equipped and modern. Apartment was cleaned during stay with fresh towels and supplies. Staff are very friendly, welcoming and helpful.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, room comfort, communication

Work trip

We really enjoyed our stay, in a great location in Kensington, check in was easy and staff were polite and helpful. Room was clean and well presented. Would stay again
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Gavin

Liked: Cleanliness, amenities, property conditions & facilities
Great stay. Love 24 7 desk. Safe in room. Fridge washer and TV loved it I'm going to book again
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great apartment in a great location. Friendly helpful staff, room was kept very clean during our stay. Gloucester Road is ideal for access to central London shows and sights.
Stayed 5 nights in Jul 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent property with fully fitted kitchen, very helpful concierge and great location
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities, communication
Our family enjoyed staying here as we were in town for the week to explore Lindon. Great location on 2 main tube lines. Staff were lovely, helpful, and accommodating.
Stayed 9 nights in Jun 2023

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