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Conrad London St. James

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Photo gallery for Conrad London St. James

A table set with champagne bottles, a tiered cake stand, and a tea set.
A modern living room with a sofa, armchair, coffee table, and a wooden bookshelf.
A hotel room with a marble bathroom vanity, a bed with white linens, a bedside table with a lamp, and a chair.
A multi-story hotel with a red facade, multiple flags, and a prominent 'CONRAD' sign.
A hotel lobby with a long corridor, wooden paneling, seating areas, and a central artwork.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
22-28 Broadway, London, England, SW1H 0BH
  • Place, St. James Park
    ‪3 min walk‬
  • Place, Westminster Abbey
    ‪4 min walk‬
  • Place, Big Ben
    ‪9 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪74 min drive‬

Room options

View all photos for Junior Suite with Lounge Access

Premium bedding, Select Comfort beds, free minibar items, in-room safe

Junior Suite with Lounge Access

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Connecting Room

A hotel room with a large bed, a desk, a chair, and a window with curtains.

Family Connecting Room

  • Sleeps 4
  • 2 Single Beds and 1 King Bed
  • Free Wi-Fi

View all photos for King Deluxe Room

A hotel room with a large bed, a walk-in closet, a sitting area with a chair, and a view of the outdoors through the window.

King Deluxe Room

9.4 out of 10
Exceptional
(68 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Twin Deluxe Room

A hotel room with two beds, a sofa, a small table, and a lamp.

Twin Deluxe Room

9.4 out of 10
Exceptional
(10 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for King Executive Room With Lounge Access

A hotel room with a large bed, a desk, a chair, a mirror, and a view of the bathroom.

King Executive Room With Lounge Access

9.4 out of 10
Exceptional
(14 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for King Superior room

A modern hotel room with a bed, a desk, a chair, a wardrobe, and a painting on the wall.

King Superior room

9.0 out of 10
Wonderful
(26 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Twin Superior Room

A modern hotel room with a large bed, a television, a small kitchenette, and a framed picture on the wall.

Twin Superior Room

8.8 out of 10
Excellent
(3 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for One Bedroom Suite

A hotel room with a large bed, bedside tables, a chair, a small table with books, and a window with curtains.

One Bedroom Suite

10.0 out of 10
Exceptional
(1 review)
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for One Bedroom Deluxe Suite

A hotel room with a large bed, bedside tables, a TV, and a wardrobe.

One Bedroom Deluxe Suite

  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for King Superior Accessible room

A hotel room with a large bed, a desk, a chair, a wardrobe, a mirror, and a window with curtains.

King Superior Accessible room

10.0 out of 10
Exceptional
(2 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Twin Executive Room With Lounge Access

A hotel room with a large bed, bedside tables, a chair, and a small table with a vase.

Twin Executive Room With Lounge Access

7.4 out of 10
Good
(3 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Conrad Suite

A modern living room with a sofa, armchair, coffee table, and a wooden bookshelf.

Conrad Suite

  • 123 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for King Executive Accessible With Lounge Access

A hotel room with a large bed, a small desk, a chair, a round table with a vase, and a wardrobe.

King Executive Accessible With Lounge Access

8.4 out of 10
Very good
(6 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite

A hotel room with a desk, two chairs, a sofa, a large window with curtains, a framed picture on the wall, and a lamp.

Junior Suite

9.0 out of 10
Wonderful
(6 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for One Bedroom Duplex Suite

A hotel room with a large bed, bedside tables, a nightstand, a wall-mounted lamp, and a sliding door leading to a bathroom.

One Bedroom Duplex Suite

  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Two Bedroom Suite

  • 80 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Family Connecting Room

A modern hotel room with a large bed, a painting on the wall, a small table with a vase, and a kitchenette area.

Family Connecting Room

10.0 out of 10
Exceptional
(6 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Executive King Room with Lounge Access-Accessible

Premium bedding, Select Comfort beds, free minibar items, in-room safe

Executive King Room with Lounge Access-Accessible

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room

A hotel room with a large bed, two smaller beds, a desk, a chair, a small table with a red toy, a painting on the wall, and a mirror.

Family Room

9.0 out of 10
Wonderful
(9 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Twin Accessible Superior Room

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Twin Accessible Superior Room

8.4 out of 10
Very good
(5 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Conrad London St. James

A restaurant, 2 bars/lounges, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour business center, a conference center, and a coffee shop/cafe are onsite.
Conrad London St. James offers 256 air-conditioned accommodations with minibars (stocked with some free items) and laptop-compatible safes. Each accommodation is individually furnished. Select Comfort beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and safes. Additionally, rooms include espresso makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a 24-hour fitness center.
Conrad London St. James's great location gets high marks from our customers. During your stay, you're just a quick walk from Big Ben. Free WiFi in public areas, 2 bars, and a restaurant are available.
  • Free WiFi and wired Internet
  • Enjoy British cuisine while dining at The Pem Restaurant
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute walk from St. James Park and 5 minutes by foot from Westminster Abbey
  • Train station pick-up shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a 24-hour business center, 8 meeting rooms, and limo/town car service.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 6189 square feet (575 square meters) and includes a conference center. A 24-hour fitness center, multilingual staff, and tour/ticket assistance are also featured at the luxury Conrad London St. James. Parking is available for a fee.

This Art Deco London hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
The Pem Restaurant - This restaurant specializes in British cuisine and serves lunch and dinner. Open select days.
Blue Boar Pub - This gastropub specializes in British cuisine and serves lunch and dinner. A children's menu is available. Open daily.
The Hedgerow Bar - This bar specializes in British cuisine and serves light fare only. Open select days.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Valet parking on site (GBP 58 per night)
  • Limited on-site valet parking

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 32 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Blue Boar Pub
  • The Hedgerow Bar
  • The Pem Restaurant

Things to do

  • 24-hour gym
  • Art gallery

Family friendly

  • Children's games
  • Children's toys
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 8 meeting rooms
  • Computer station
  • Conference centre (6,189 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways (97 centimetre high)
  • Lift (89 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2012
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free minibar (limited items)
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are available for GBP 75.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 32 per person
  • Valet parking fee: GBP 58 per night
  • Rollaway bed fee: GBP 75.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Conrad London St. James offers transfers from the train station (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 5 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

InterContinental Hotel London Westminster
InterContinental London Westminster
London Westminster InterContinental
Conrad London St. James Hotel
Conrad St. James Hotel
Conrad London St. James
Conrad St. James
Conrad London St. James England
Conrad London St. James Hotel
Conrad London St. James London
Conrad London St. James Hotel London

Conrad London St. James Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 762 out of 1000 reviews
Rating 8 - Good. 163 out of 1000 reviews
Rating 6 - Okay. 45 out of 1000 reviews
Rating 4 - Poor. 15 out of 1000 reviews
Rating 2 - Terrible. 15 out of 1000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Chia Ming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is superb! Would love to stay here again
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, well-maintained hotel, but pricey!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located, friendly and helpful staff, lovely rooms.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly and attentive staff, clean comfortable room and excellent executive lounge facilities.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most beautiful and comfortable hotel with amazing staff. Loved it! Our favorite hotel ever!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a great area within walking distance of everything. The staff is very friendly and helpful.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Dave

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel and staff.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Ed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel makes the difference! Very clean and good sized rooms. We will stay here again!
Stayed 10 nights in Mar 2026
Verified review

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities
Most convenient, classy and comfortable hotel you would ever find in london… worth every penny
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent property and location (easy walking distance to key landmarks!). every staff member i encountered was so polite and helpful. they really go out of their way to make your stay special! will definitely plan to stay again :)
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Entrance to the tube is across the street. Easy walk to Westminster Abbey, Buckingham Palace and the London Eye.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly and helpful front desk and door staff . Nice bedding, lovely bathroom and excellent food in the private dining room. Very attentive service and skilled knowledgeable bar staff
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Fanta

Liked: Staff & service, amenities
Nice hotel, just small rooms!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Renato

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a truly 5 star property. The staff is very helpful, polite and kind, from front desk to housekeeping, restaurant, etc. The room is spotlessly clean and well maintained, beds confortable, great size bathroom. Wonderful location, walking distance from Westminster abbey, Big Ben and the Palace.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Bernard Joseph Wilson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was exceptionally attentive to our every need.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and opposite St James underground station.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Alexandre

Liked: Cleanliness, amenities, property conditions & facilities
Such a great hotel in a great location! You truly feel like youre in luxury all while step away from buckingham palace!
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Nana Yaw

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic rooms and property
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Seok Liang Alvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is gorgeous.. all are healthy choices All staffs are very nice and helpful
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

MALI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, wonderful service. Breakfast is perfect for a variety of people. Pem restaurant serves so many delicious dishes. An forgettable experience for us.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Derek

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, great location, room was amazing, loved it!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
We had a fantastic experience at this Hotel for my 60th birthday. The staff were friendly, accommodating and made the birthday very special. Highly recommend.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Good location, good standards, good price, very helpful staff.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
Nice hotel in great location, good sized rooms and friendly staff - great executive lounge
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Very friendly. Big room.
Stayed 2 nights in Apr 2026

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