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Conrad London St. James

5.0 star property

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Photo gallery for Conrad London St. James

Lunch and dinner served, British cuisine
Property preview
One Bedroom Duplex Suite | Living area
42-inch flat-screen TV with digital channels, TV
42-inch flat-screen TV with digital channels, TV

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
22-28 Broadway, London, England, SW1H 0BH
  • Place, Westminster Abbey
    ‪4 min walk‬
  • Place, Buckingham Palace
    ‪8 min walk‬
  • Place, Big Ben
    ‪9 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪44 min drive‬

Room options

View all photos for Junior Suite with Lounge Access

Premium bedding, Select Comfort beds, free minibar items, in-room safe

Junior Suite with Lounge Access

  • Sleeps 3

View all photos for King Deluxe Room

King Deluxe Room

King Deluxe Room

9.4 out of 10
Exceptional
(59 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Deluxe Room

Twin Deluxe Room

Twin Deluxe Room

9.4 out of 10
Exceptional
(8 reviews)
  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for King Executive Room With Lounge Access

King Executive Room With Lounge Access

King Executive Room With Lounge Access

8.8 out of 10
Excellent
(8 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Superior room

King Superior room

King Superior room

9.0 out of 10
Wonderful
(23 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Superior Room

Twin Superior Room

Twin Superior Room

8.8 out of 10
Excellent
(3 reviews)
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for One Bedroom Suite

One Bedroom Suite

One Bedroom Suite

10.0 out of 10
Exceptional
(1 review)
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Deluxe Suite

One Bedroom Deluxe Suite

One Bedroom Deluxe Suite

  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for King Superior Accessible room

King Superior Accessible room

King Superior Accessible room

10.0 out of 10
Exceptional
(2 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Executive Room With Lounge Access

Twin Executive Room With Lounge Access

Twin Executive Room With Lounge Access

7.4 out of 10
Good
(3 reviews)
  • 36 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Conrad Suite

Conrad Suite | Living area

Conrad Suite

  • 123 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for King Executive Accessible With Lounge Access

King Executive Accessible With Lounge Access

King Executive Accessible With Lounge Access

8.4 out of 10
Very good
(6 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

9.6 out of 10
Exceptional
(5 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Duplex Suite

One Bedroom Duplex Suite

One Bedroom Duplex Suite

  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Suite

Premium bedding, Select Comfort beds, free minibar items, in-room safe

Two Bedroom Suite

  • 80 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Family Connecting Room

Family Connecting Room

Family Connecting Room

10.0 out of 10
Exceptional
(5 reviews)
  • 54 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Executive King Room with Lounge Access-Accessible

Premium bedding, Select Comfort beds, free minibar items, in-room safe

Executive King Room with Lounge Access-Accessible

  • Sleeps 2

View all photos for Superior King Room-Accessible

Premium bedding, Select Comfort beds, free minibar items, in-room safe

Superior King Room-Accessible

  • Sleeps 2

View all photos for Deluxe King Room

Premium bedding, Select Comfort beds, free minibar items, in-room safe

Deluxe King Room

  • Sleeps 2

View all photos for Deluxe Twin Room

Premium bedding, Select Comfort beds, free minibar items, in-room safe

Deluxe Twin Room

  • Sleeps 2

View all photos for Superior King Room

Premium bedding, Select Comfort beds, free minibar items, in-room safe

Superior King Room

  • Sleeps 2

View all photos for Superior Twin Room

Premium bedding, Select Comfort beds, free minibar items, in-room safe

Superior Twin Room

  • Sleeps 2

View all photos for Executive King Room with Lounge Access

Premium bedding, Select Comfort beds, free minibar items, in-room safe

Executive King Room with Lounge Access

  • Sleeps 2

View all photos for Executive Twin Room with Lounge Access

Premium bedding, Select Comfort beds, free minibar items, in-room safe

Executive Twin Room with Lounge Access

  • Sleeps 2

View all photos for Two Bedroom Suite With Lounge Access

Premium bedding, Select Comfort beds, free minibar items, in-room safe

Two Bedroom Suite With Lounge Access

  • Sleeps 4

View all photos for Family King Room With A Single Bed

Premium bedding, Select Comfort beds, free minibar items, in-room safe

Family King Room With A Single Bed

  • Sleeps 3

View all photos for Family Room

Family Room

Family Room

9.0 out of 10
Wonderful
(9 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Accessible Superior Room

Twin Accessible Superior Room

Twin Accessible Superior Room

8.0 out of 10
Very good
(4 reviews)
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Connecting Room

Premium bedding, Select Comfort beds, free minibar items, in-room safe

Family Connecting Room

  • Sleeps 4

View all photos for Accessible Superior Twin Room

Premium bedding, Select Comfort beds, free minibar items, in-room safe

Accessible Superior Twin Room

  • Sleeps 2

View all photos for One Bedroom Deluxe Suite with Lounge Access

Premium bedding, Select Comfort beds, free minibar items, in-room safe

One Bedroom Deluxe Suite with Lounge Access

  • Sleeps 3

View all photos for One Bedroom Suite with Lounge Access

Premium bedding, Select Comfort beds, free minibar items, in-room safe

One Bedroom Suite with Lounge Access

  • Sleeps 3

View all photos for Executive Room with Lounge Access

Premium bedding, Select Comfort beds, free minibar items, in-room safe

Executive Room with Lounge Access

  • Sleeps 2

View all photos for Deluxe Room

Premium bedding, Select Comfort beds, free minibar items, in-room safe

Deluxe Room

  • Sleeps 2

View all photos for One Bedroom Conrad Suite with Lounge Access

Premium bedding, Select Comfort beds, free minibar items, in-room safe

One Bedroom Conrad Suite with Lounge Access

  • Sleeps 2

View all photos for Superior Room

Premium bedding, Select Comfort beds, free minibar items, in-room safe

Superior Room

  • Sleeps 2

View all photos for One Bedroom Deluxe Duplex Suite with Lounge Access

Premium bedding, Select Comfort beds, free minibar items, in-room safe

One Bedroom Deluxe Duplex Suite with Lounge Access

  • Sleeps 2

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4.7 out of 5, Exceptional, 1,004 reviews
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About this property

Conrad London St. James

Luxury hotel with bars and a 24-hour fitness center
A restaurant, 2 bars/lounges, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour business center, a conference center, and a coffee shop/cafe are onsite.
Conrad London St. James offers 256 air-conditioned accommodations with minibars (stocked with some free items) and laptop-compatible safes. Each accommodation is individually furnished. Select Comfort beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and safes. Additionally, rooms include espresso makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a 24-hour fitness center.
Conrad London St. James's great location gets high marks from our customers. During your stay, you're just a quick walk from Big Ben. Free WiFi in public areas, 2 bars, and a restaurant are available.
  • Free WiFi and wired Internet
  • Enjoy British cuisine while dining at The Pem Restaurant
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute walk from St. James Park and 4 minutes by foot from Westminster Abbey
  • Train station pick-up shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a 24-hour business center, 8 meeting rooms, and limo/town car service.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 6189 square feet (575 square meters) and includes a conference center. A 24-hour fitness center, multilingual staff, and tour/ticket assistance are also featured at the luxury Conrad London St. James. Parking is available for a fee.

This Art Deco London hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
The Pem Restaurant - This restaurant specializes in British cuisine and serves lunch and dinner.
Blue Boar Pub - This gastropub specializes in British cuisine and serves lunch and dinner. A children's menu is available. Open daily.
The Hedgerow Bar - This bar specializes in British cuisine and serves light fare only. Open select days.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Valet parking on site (GBP 58 per night)
  • Limited on-site valet parking

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 32 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Blue Boar Pub
  • The Hedgerow Bar
  • The Pem Restaurant

Things to do

  • 24-hour gym
  • Art gallery

Family friendly

  • Children's games
  • Children's toys
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 8 meeting rooms
  • Computer station
  • Conference centre (6,189 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways (97 centimetre high)
  • Lift (89 centimetre wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2012
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free minibar (limited items)
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are available for GBP 75 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 32 per person
  • Valet parking fee: GBP 58 per night
  • Rollaway bed fee: GBP 75 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Conrad London St. James offers transfers from the train station (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 5 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

InterContinental Hotel London Westminster
InterContinental London Westminster
London Westminster InterContinental
Conrad London St. James Hotel
Conrad St. James Hotel
Conrad London St. James
Conrad St. James
Conrad London St. James England
Conrad London St. James Hotel
Conrad London St. James London
Conrad London St. James Hotel London

Conrad London St. James Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 754 out of 1001 reviews
Rating 8 - Good. 170 out of 1001 reviews
Rating 6 - Okay. 45 out of 1001 reviews
Rating 4 - Poor. 15 out of 1001 reviews
Rating 2 - Terrible. 17 out of 1001 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

ALBERT

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No specific stand out
Stayed 3 nights in Sep 2025

10/10 Excellent

Joshua

Travelled with family
Excellent location, hard to beat. Very clean, helpful staff, lovely hotel.
Stayed 2 nights in Sep 2025

10/10 Excellent

William, Oklahoma City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Ana Lara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and staff, clean
Stayed 3 nights in Sep 2025

10/10 Excellent

Andrew, Maplehurst

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Conrad St James is a smart hotel with great staff but the phone system is undergoing maintenance and I couldn't contact reception or room service. The only down side.
Stayed 1 night in Sep 2025

10/10 Excellent

Taylor

Liked: Cleanliness
Stayed 4 nights in Sep 2025

10/10 Excellent

PARIS

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Louisa Conceriege Manager and George Breakfast Manager went beyond the call of duty and displayed a standard I've really never seen before in all my years of travel. These two should be Knighted Bar none. I salute you both for making our stay a Royal experience. I salute you.
Stayed 3 nights in Sep 2025

10/10 Excellent

LEIDYS

Liked: Cleanliness, staff & service, property conditions & facilities
Supierior service.
Stayed 2 nights in Aug 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff , front desk and concierge were wonderful. great breakfast included (not just rolls etc) and FANTASTIC LOCATION. St. James station right across the street.. you can go anywhere .. walk to 3 great pubs.. excellent shopping.. we will return.
Stayed 3 nights in Sep 2025

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and great service.
Stayed 4 nights in Aug 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Jason, Wilmer

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed 7 nights. It's was a perfect stay. The staff were amazing and so friendly. I highly recommend the lounge package as their breakfast is fantastic!
Stayed 7 nights in Aug 2025

10/10 Excellent

P. Nikki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and great hotel
Stayed 3 nights in Aug 2025

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the hotel and the bars and restaurants inside. A wonderful 5 star experience and I want to come back soon!
Stayed 3 nights in Aug 2025

10/10 Excellent

Kathryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fabulous stay, would thoroughly recommend
Stayed 1 night in Aug 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, room comfort
Stayed 10 nights in Jul 2025

10/10 Excellent

Jennifer, Oakland

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well situated hotel with multiple metro options within walking distance. Easy walk to Victoria business district for dining, shopping and theater or walk to St. James park, Buckingham Palace, Westminster Abbey, etc. Close to tourist destinations but hotel itself is quiet, lively bar and an excellent executive lounge. Friendly and helpful staff - Highly recommend!
Stayed 3 nights in Jul 2025

10/10 Excellent

Michael, Boca Raton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Doesn’t look like much from the outside, but the staff, rooms, and location make it a top stay. If your room includes the access, the Executive Lounge is a big plus!
Stayed 1 night in Jul 2025

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Convenient to a tube stop and bus routes. Classy hotel. Great bar. Concierge was tremendous help. We stayed there twice at the beginning and end of a car trip around England. Would gladly return.
Stayed 1 night in Apr 2025

10/10 Excellent

Nick

Stayed 4 nights in Jul 2025

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Conrad is an amazing property!

We loved the Conrad - location is incredible for Windsor, Big Ben, st James park, amazing restaurants and the tube stop across the street. The Lounge is a MUST - game changer for the trip!! The staff was exceptional!
Stayed 6 nights in Jun 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

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