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Conrad London St. James

5.0 star property

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Indulge in a luxurious dining experience with fine china, champagne, and an assortment of sweet treats.
Welcome to our hotel lobby, featuring a spacious reception area with a central sculpture, seating areas, and a patterned floor design.
Relax in a spacious living area with a sofa set and matching armchairs, complemented by a glass coffee table and a large mirror.
Relax in this stylish living room with a sofa, coffee table, and staircase.
Relax in a spacious room with a large bed, a bedside table, and a sliding door to a bathroom with a mirror and a bench.

Popular amenities

  • Parking available
  • Gym
  • Bar
  • Room service

Explore the area

Map
22-28 Broadway, London, England, SW1H 0BH
  • Westminster Abbey
    ‪4 min walk‬
  • Buckingham Palace
    ‪8 min walk‬
  • Big Ben
    ‪9 min walk‬
  • London (LHR-Heathrow)
    ‪33 min drive‬

Room options

View all photos for Twin Superior Room

Twin Superior Room

Twin Superior Room

8.8 out of 10
Excellent
(3 reviews)
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for King Superior room

King Superior room

King Superior room

9.0 out of 10
Wonderful
(22 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Executive Room With Lounge Access

King Executive Room With Lounge Access

King Executive Room With Lounge Access

8.4 out of 10
Very good
(6 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Deluxe Room

Twin Deluxe Room

Twin Deluxe Room

9.0 out of 10
Wonderful
(6 reviews)
  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for King Deluxe Room

King Deluxe Room

King Deluxe Room

9.4 out of 10
Exceptional
(52 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Superior Accessible room

King Superior Accessible room

King Superior Accessible room

10.0 out of 10
Exceptional
(2 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Deluxe Suite

One Bedroom Deluxe Suite

One Bedroom Deluxe Suite

  • 58 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Suite

One Bedroom Suite

One Bedroom Suite

10.0 out of 10
Exceptional
(1 review)
  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

8.8 out of 10
Excellent
(8 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King Executive Accessible With Lounge Access

King Executive Accessible With Lounge Access

King Executive Accessible With Lounge Access

8.0 out of 10
Very good
(5 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Duplex Suite

One Bedroom Duplex Suite

One Bedroom Duplex Suite

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Accessible Superior Room

Twin Accessible Superior Room

Twin Accessible Superior Room

8.0 out of 10
Very good
(4 reviews)
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Conrad Suite

Conrad Suite | Living area

Conrad Suite

  • 123 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

9.6 out of 10
Exceptional
(5 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Suite

1 bedroom, premium bedding, Select Comfort beds, free minibar items

Two Bedroom Suite

  • 80 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Family Connecting Room

Family Connecting Room

Family Connecting Room

10.0 out of 10
Exceptional
(4 reviews)
  • 54 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Twin Executive Room With Lounge Access

Twin Executive Room With Lounge Access

Twin Executive Room With Lounge Access

7.4 out of 10
Good
(3 reviews)
  • 36 sq m
  • Sleeps 2
  • 2 Twin Beds

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Relax in this stylish living room with a city view, featuring a comfortable sofa and decorative touches.

St Martins Lane London

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, (1006)
The price is €339
for 1 room
includes taxes & fees
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About this property

Conrad London St. James

Luxury hotel with bars and a 24-hour fitness center
A restaurant, 2 bars/lounges, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour business center, a conference center, and a coffee shop/cafe are onsite.
Conrad London St. James offers 256 air-conditioned accommodations with minibars (stocked with some free items) and laptop-compatible safes. Each accommodation is individually furnished. Select Comfort beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and safes. Additionally, rooms include espresso makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a 24-hour fitness center.
Conrad London St. James's great location gets high marks from our customers. During your stay, you're just a quick walk from Big Ben. Free WiFi in public areas, 2 bars, and a restaurant are available.
  • Free WiFi and wired Internet
  • Enjoy British cuisine while dining at The Pem Restaurant
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute walk from St. James Park and 4 minutes by foot from Westminster Abbey
  • Train station pick-up shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a 24-hour business center, 8 meeting rooms, and limo/town car service.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 6189 square feet (575 square meters) and includes a conference center. A 24-hour fitness center, multilingual staff, and tour/ticket assistance are also featured at the luxury Conrad London St. James. Parking is available for a fee.

This Art Deco London hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
The Pem Restaurant - This restaurant specializes in British cuisine and serves lunch and dinner.
Blue Boar Pub - This gastropub specializes in British cuisine and serves lunch and dinner. A children's menu is available. Open daily.
The Hedgerow Bar - This bar specializes in British cuisine and serves light fare only. Open select days.
Late night fare is available from 24-hour room service.

Languages

Arabic, Chinese (Mandarin), Croatian, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hindi, Hungarian, Italian, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Valet parking on site (GBP 58 per night)

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 32 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Blue Boar Pub
  • The Hedgerow Bar
  • The Pem Restaurant

Things to do

  • 24-hour gym
  • Art gallery

Family friendly

  • Children's games
  • Children's toys
  • Free cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 8 meeting rooms
  • Computer station
  • Conference centre (6,189 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways (97 centimetre high)
  • Lift (89 centimetre wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2012
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free minibar (limited items)
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are available for GBP 75 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 32 per person
  • Valet parking fee: GBP 58 per night
  • Rollaway bed fee: GBP 75 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Conrad London St. James offers transfers from the train station (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 5 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

InterContinental Hotel London Westminster
InterContinental London Westminster
London Westminster InterContinental
Conrad London St. James Hotel
Conrad St. James Hotel
Conrad London St. James
Conrad St. James
Conrad London St. James England
Conrad London St. James Hotel
Conrad London St. James London
Conrad London St. James Hotel London

Conrad London St. James Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 748 out of 1000 reviews
Rating 8 - Good. 171 out of 1000 reviews
Rating 6 - Okay. 49 out of 1000 reviews
Rating 4 - Poor. 16 out of 1000 reviews
Rating 2 - Terrible. 16 out of 1000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

PAMELLA De oliveira, WINTER GARDEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel have best location:
Stayed 1 night in Apr 2025

10/10 Excellent

Kathleen, Chatham

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location. The hotel is steps away from the St. James tube stop (Central and District lines). Close to many landmarks and dining options. Accommodations were comfortable and clean. Staff was helpful and friendly. Only complaints: pillows were awful and the shower leaked into the bathroom.
Stayed 4 nights in Apr 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2025

10/10 Excellent

Patrick, Indian Land

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very walkable to may areas of interest. Close to St. James park as well as close to the St James underground station
Stayed 4 nights in Apr 2025

10/10 Excellent

Kristen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are large and quiet with every amenity. Easy to walk to main attractions and the tube station is across the street. Hotel staff are friendly and helpful. Chocolate son the pillow are the best!
Stayed 2 nights in Apr 2025

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the better places we’ve stayed in London. Location is fantastic. Beautiful hotel. Extremely friendly and very helpful stuff. We’re definitely stay there again.
Stayed 7 nights in Apr 2025

10/10 Excellent

christy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

Fabulous hotel with super friendly staff! Highly recommend and would absolutely stay here again!
Stayed 6 nights in Apr 2025

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

TV with lack of smart/casting option let it down

It was a great stay but the time I stayed previously I could cast my phone to a smart tv which made a world of difference. Not sure what changed and hopefully it moves back.
Stayed 9 nights in Apr 2025

10/10 Excellent

Lindsey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area for walking everywhere, lots of food options around. The staff are incredible, especially Mateo! Everyone in the lobby is extremely helpful. The rooms are nice, bed is comfortable. Turndown service which I always love.
Stayed 4 nights in Apr 2025

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, fabulous staff, poor breakfast

This property is very central to explore London, next door to st James park station, The staff are very friendly and attentive, The only downside was the breakfast, the selection was poor, the quality was cold, Please review breakfast fare
Stayed 3 nights in Apr 2025

10/10 Excellent

John White

Liked: Cleanliness, amenities, property conditions & facilities
The Blue Boar Pub is very nice. The Executive Lounge is less so.
Stayed 4 nights in Mar 2025

10/10 Excellent

Verity

Stayed 1 night in Mar 2025

10/10 Excellent

Nicholas

Stayed 1 night in Mar 2025

10/10 Excellent

Ashlee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall our stay was excellent. Lovely welcome, we did upgrade to a beautiful room. If I was to nit pick:- Breakfast - the plates are cold and therefore hot food cooled rapidly especially scrambled egg. Staff are lovely but sadly forgot to bring my toast and coffee. Apologies accepted but it shouldn’t have happened. Secondly upgrade led to the use of the Executive lounge which allegedly is open until 11pm Two evenings on return from the theatre around ten pm we were unable to obtain a coffee or tea as the machine was being cleaned and no staff appeared to be around. Not major problem but again not what was expected of the Conrad. Overall we were still very happy to have stayed at the Conrad and look forward to our next visit.
Stayed 3 nights in Mar 2025

10/10 Excellent

Scott, Irwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly one of my best Hotel stays.
Stayed 8 nights in Mar 2025

10/10 Excellent

Adamu

Stayed 2 nights in Feb 2025

10/10 Excellent

Ken Yin sang

Liked: Cleanliness, staff & service, property conditions & facilities
Best services and facilities.. will be back
Stayed 5 nights in Mar 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at the Conrad London St. James. This was easily our favorite hotel on our recent trip to Europe. I only wish we could have stayed longer. The staff was outstanding in helping us to enjoy our stay and get around. The room and breakfast were outstanding. Location is perfect to walk to Buckingham Palace, Westminster and the Thames.
Stayed 2 nights in Mar 2025

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful hotel. Very attentive and kind staff that go out of their way to make your stay even better. This is also a perfect location for sightseeing. Many attractions nearby and the tube is across the street.
Stayed 4 nights in Mar 2025

8/10 Good

ZHENGJUN

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great location at ST James park railway station
Stayed 4 nights in Feb 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Merrill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel & friendly staff
Stayed 5 nights in Feb 2025

10/10 Excellent

Rodrigo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful with our needs
Stayed 5 nights in Feb 2025

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