"Came here my our anniversary room was lovely and so was everything with our stay food comfort staff everything was brilliant thank you very much. " More

By a verified traveller on Sat 11 Mar 2017

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Hotel Description

DoubleTree by Hilton London West End places you in the center of London, steps from Russell Square and within a short 5-minute stroll of The British Museum. Highlights at this hotel include a restaurant and in-room free WiFi.

You can enjoy LCD TVs with satellite channels, and all 237 rooms feature coffee/tea makers, safes, and hairdryers. 24-hour room service, phones, and irons/ironing boards are also available.

The restaurant, Restaurant92, is open for dinner. The hotel's own bar/lounge is a nice place to enjoy a drink. Business travelers can take advantage of meeting rooms and a business centre. Other amenities include free WiFi in public areas, a fitness centre, and laundry facilities.

Within a 15-minute walk of this 4-star Camden hotel, attractions include University of London and Royal Opera House.

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Apartment, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

DoubleTree by Hilton London West End ratings based on 14 verified reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0
3 out of 5

Tired hotel in need of a refit and good clean

Hotel needs a good clean and refit not the standard you'd expect for the price Good location for getting around Breakfast good if included for your stay

Posted by on 31 Jul 2017

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5 out of 5

Beautiful stay

Came here my our anniversary room was lovely and so was everything with our stay food comfort staff everything was brilliant thank you very much.

Posted by on 11 Mar 2017

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4 out of 5

Nice hotel, central close to theatres

Min Break, hotel close to theatres. Rooms clean & staff very helpful

Posted by , from NI on 6 Feb 2017

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4 out of 5
Strayed only 1 night, but found all to be satisfactory

Posted by on 30 Oct 2016

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5 out of 5

Great Hotel

This was my first time at this hotel, and I was blown away by the helpfulness and friendly, can-do attitude of the staff. Location is great - lots of good restaurants and stores close by, and the tube station about 5 minutes walk away. Wifi speed needs some work, but was OK for what I needed. This is now my new favourite place to stay in London

Posted by on 8 Apr 2015

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4 out of 5

Couple getaway

Great location - clean hotel - room sizes small even deluxe double - so how small is the single /standard double bedroom

Posted by on 3 Nov 2013

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4 out of 5

good central location

tube station only a few minutes walk, and central for all attractions. good room(upgraded to deluxe) which was very nice, bed very comfortable.

Posted by on 10 Apr 2012

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4 out of 5

Tof's Trip

A really nice and comfortable hotel with good food and plenty of it! Located centrally within 15 mins walk of Leicester Square and Covent Garden. We will use this venue again. Great!

Posted by on 2 Apr 2012

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4 out of 5

Great Location and Value for Money

Stayed here in Feb 2012 - hotel is newly refurbished so lobby, bar and restaurant are very nice. Room was reasonable size for London (deluxe double) and had nice bathroom. (We had issue with toilet but staff were quick to resolve and offered us a free breakfast to compensate for inconvenience). Great location for bus and tube. Staff helpful. Would definitely stay there again.

Posted by on 29 Feb 2012

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1 out of 5

Watch out! if your deal includes breakfast they may not honour it!

Bought a night at the above hotel for my dads 60th birthday pressie. I Choose this particular hotel for the location and as the offer included breakfast. When my parents booked in on the night, they were told the breakfast was not included. Contacted the hotel direct to sort it out but the manager was unavailable to take the call. Very dissapointed with the hotels attitude and wont be booking with them again and will be very wary of any such offers on this site.

Posted by on 13 Feb 2012

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About the DoubleTree by Hilton London West End

Location 92 Southampton Row, London, England WC1B 4BH

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include A business centre and meeting rooms. WiFi is free in public spaces. A fitness centre, tour or ticket assistance, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton London West End. This 4-star London hotel is smoke free.

  • 237 guestrooms or units
  • 6 levels
  • 8 conference rooms
  • Built in 1911
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Laundry facilities
  • Free cots/infant beds


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


  • Airport: London (LHR-Heathrow) (29.8 km / 18.5 mi)
  • Train station: London Farringdon Station (1.5 km / 0.9 mi)
  • Metro station: Holborn Underground Station (0.3 km / 0.2 mi)

Room Amenities

DoubleTree by Hilton London West End offers 237 forms of air-conditioned accommodation with a safe and coffee/tea makers. 39-inch LCD televisions come with satellite channels. Bathrooms include a bath and shower, complimentary toiletries and a hairdryer. London's hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Restaurant92 – This restaurant only serves dinner.Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.


If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Roll-in shower

Hotel Policies


  • Check-in time starts at 3 PM
  • Minimum check-in age is 18


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!


  • No pets allowed, but service animals are welcome


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available.

  • Only service animals are allowed
  • Union Pay


Guests will be asked to pay the following charges at the property:

  • Deposit: GBP50 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: GBP19.50 per person (approximately)
  • Nearby parking fee: GBP 32 24 hours
  • Late check-out fee: GBP10

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Hilton London West End Hotel
  • DoubleTree Hilton End Hotel
  • DoubleTree Hilton End

You should know

  • One child 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.