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DoubleTree by Hilton London West End

4.0 star property

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Photo gallery for DoubleTree by Hilton London West End

1 bedroom, hypo-allergenic bedding, in-room safe, laptop workspace
Dinner served
Bar (on property)
Exterior
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Bar
  • Room service
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
92 Southampton Row, London, England, WC1B 4BH
  • Russell Square
    ‪5 min walk‬
  • The British Museum
    ‪6 min walk‬
  • Piccadilly Circus
    ‪19 min walk‬
  • London (LHR-Heathrow)
    ‪38 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed

1 bedroom, hypo-allergenic bedding, in-room safe, laptop workspace

Superior Room, 1 Queen Bed

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | Living area

Studio Suite, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed (Superior)

1 bedroom, hypo-allergenic bedding, in-room safe, laptop workspace

Deluxe Room, 1 Queen Bed (Superior)

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed (Superior)

1 bedroom, hypo-allergenic bedding, in-room safe, laptop workspace

Deluxe Room, 1 King Bed (Superior)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 Queen Bed (Superior)

1 bedroom, hypo-allergenic bedding, in-room safe, laptop workspace

Family Room, 1 Queen Bed (Superior)

  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Twin Room

Twin Room

Twin Room

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

Single Room

Single Room

  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Room, 1 Double Bed

Room, 1 Double Bed

Room, 1 Double Bed

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, Accessible

Twin Room, Accessible

Twin Room, Accessible

  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 Double Bed, Accessible

1 bedroom, hypo-allergenic bedding, in-room safe, laptop workspace

Premium Room, 1 Double Bed, Accessible

  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

Non Refundable Double

  • Sleeps 2

Double Room

  • Sleeps 2

Double Single Use

  • Sleeps 1

Single Room

  • Sleeps 1

Non Refundable Single

  • Sleeps 1

Similar properties

Exterior

Radisson Blu Hotel, London Tottenham Court Road

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.0 out of 5, Very good, (1195)
The price is €220
for 1 room
includes taxes & fees
29 Jun - 30 Jun
Radisson Blu Hotel, London Tottenham Court Road

About this property

DoubleTree by Hilton London West End

Hotel with a restaurant, a short walk to The British Museum
This hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include 24-hour room service, concierge services, and dry cleaning.
DoubleTree by Hilton London West End offers 261 air-conditioned accommodations with laptop-compatible safes and safes. Refrigerators and coffee/tea makers are provided.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The breakfast at DoubleTree by Hilton London West End gets high marks from our customers. During your stay, you're just a quick walk from The British Museum. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast offered for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and bike rentals
  • Guests have great things to say about the location and the clean accommodations
  • Just a 5-minute walk from The British Museum and 3 minutes by foot from Russell Square
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 7 meeting rooms available. A fitness center, multilingual staff, and tour/ticket assistance are also featured at DoubleTree by Hilton London West End.
Guests can enjoy buffet breakfast for a fee.
Restaurant92 - This restaurant serves dinner only. Guests can enjoy drinks at the bar.
Late night fare is available from 24-hour room service.

Languages

Arabic, Catalan, Chinese (Mandarin), English, French, German, Greek, Hindi, Hungarian, Italian, Polish, Portuguese, Romanian, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 35.95 per day)

Food and drink

  • Buffet breakfast available for a fee: GBP 19.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurant92

Things to do

  • Bicycle rentals
  • Gym
  • Stereo
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 7 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways (88 centimetre high)
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Built in 1911

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 19.50 per person
  • Nearby parking fee: GBP 35.95 per day (984 ft away)
  • Late check-out fee: GBP 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

DoubleTree Hilton End
DoubleTree Hilton End Hotel
DoubleTree Hilton End Hotel London West
DoubleTree Hilton London West
DoubleTree Hilton London West End
DoubleTree London West End
Hilton DoubleTree London West
Hilton DoubleTree London West End
Hilton London West End
London West End Hilton
DoubleTree Hilton London West End Hotel
DoubleTree by Hilton London West End Hotel
DoubleTree by Hilton London West End London
DoubleTree by Hilton London West End Hotel London

DoubleTree by Hilton London West End Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 363 out of 1001 reviews
Rating 8 - Good. 337 out of 1001 reviews
Rating 6 - Okay. 135 out of 1001 reviews
Rating 4 - Poor. 104 out of 1001 reviews
Rating 2 - Terrible. 62 out of 1001 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Becky

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay, we would definitely stay again

We had a great stay here. The location is perfect and the room was lovely.
Stayed 2 nights in Mar 2025

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Ruby

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

8/10 Good

Frances

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
A nice hotel but unfortunately a couple of issues with our room. The curtain didn’t cover the window- it looked like the curtain rail was broken- so being on a main road with street lighting the room had a lot of light coming in at night which was very annoying. Also the TV didn’t work. We did report this to reception but it was sorted during our 2 night stay. Breakfast was nice
Stayed 2 nights in Feb 2025

10/10 Excellent

Matt

Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Amazing stay this weekend staff v frindly and helpful
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

Great location ( walking distance from Euston station and Covent Garden). Friendly staff and hotel spotless. Would highly recommend
Stayed 1 night in Feb 2025

10/10 Excellent

Yvonne

Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Ivan

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Bad experience

My room was tiny, and not that clean. When I arrived lifts were not working for about a day. I travel a lot on business and prefer good value hotels, nothing posh, but this was by far the worst hotel. They really need to modernize and update their rooms.
Stayed 3 nights in Jan 2025

10/10 Excellent

Samantha

Stayed 2 nights in Jan 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

EMMA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for the tube, especially Piccadilly line to all major tourist spots. Very quiet, had no street noise and we were only on the first floor. Nice bar and lounge area. Beds and bathroom clean and comfy. Would stay again!
Stayed 2 nights in Jan 2025

10/10 Excellent

leesa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was lovely. Check in was smooth with a gift of a warm cookie! Staff were amazing. Breakfast stunning with everything replenished extremely quickly!
Stayed 2 nights in Jan 2025

8/10 Good

Michaela

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Staff were all lovely and helpful!!
Stayed 1 night in Jan 2025

6/10 Okay

Wilson

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel is well-maintained and very well-located, but the staff is unprofessional to the point that I returned to my room after lunch one day and housekeeping had left the door unlocked (meaning the deadbolt was turned so the door didn't close completely). Nothing was missing, but it's ridiculous. They said the housekeeper had just finished and was close by, but I never saw any indication that anyone was keeping an eye on the hall, let alone the rooms. Luckily, my room was at the end of the hall, so there was no reason for anyone to go past the door and I use the safe, so it was just clothing and toiletries in the room. They did respond quickly and were very apologetic, but it's still an outrageous oversight.
Stayed 8 nights in Jan 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay this was our 2nd visit and will definitely be returning
Stayed 2 nights in Jan 2025

10/10 Excellent

Wanda, Atlanta

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious comfortable rooms, great amenities and food options! Buffet was excellent! Staff were wonderful!
Stayed 2 nights in Dec 2024

6/10 Okay

ANIKA

Disliked: Property conditions & facilities
Great location, the property itself needs renovating and a modernized gym.
Stayed 2 nights in Nov 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok but takes forever to check in

It was a nice place to stay but the check in was terribl. It said check in from 3 so we arrived at 3:10 said our room wasn’t ready, wasn’t ready until 3:50. The queues to check in were terrible and it took such a long time. There was other ppl that had the same issue as us
Stayed 1 night in Jan 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location and lovely room

Great room, perfect location and lovely staff
Stayed 2 nights in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

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