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Fountain House

5.0 star property

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Photo gallery for Fountain House

Presidential Penthouse | Living area
Presidential Penthouse | Living area
Executive Apartment
Deluxe Apartment | View from room
Front of property

Reviews

10 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk

Explore the area

View in a map
1 Lancaster Terrace, London, England, W2 3PF
  • Place, Kensington Gardens
    ‪1 min walk‬
  • Place, Hyde Park
    ‪3 min walk‬
  • Place, Marble Arch
    ‪18 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪38 min drive‬

Room options

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About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Fountain House

Luxury apartment in London with a 24-hour front desk
Along with concierge services, this smoke-free apartment building has dry cleaning and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk and tour/ticket assistance are onsite. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, a Smart TV comes with digital channels, and guests can also appreciate conveniences like 2 bathrooms and a washer/dryer. Limited housekeeping is available.
Fountain House offers 17 accommodations with washers/dryers and espresso makers. 40-inch Smart televisions come with digital channels. Accommodations at this 5-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This London apartment provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered on weekdays only and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

During your stay at Fountain House, you're just a quick walk from Hyde Park. Features include free WiFi in public areas, plus dry cleaning service and concierge services. This luxury apartment building has 17 apartments. Each apartment offers free WiFi and a kitchen.
  • Each apartment offers a kitchen, a washer/dryer, and 2 bathrooms
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Steps from Hyde Park and a 3-minute drive from Marble Arch
As a guest of Fountain House, you'll find tour/ticket assistance, concierge services, and laundry facilities. WiFi is free in public spaces. The luxury Fountain House also features dry cleaning/laundry services and an elevator. A complete renovation of Fountain House was completed in November 2024.

This 5-star London apartment is smoke free.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Free cot
  • Highchair

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Toaster

Dining

  • Dining table

Bedrooms

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Rollaway/extra bed: GBP 65 per night

Bathroom

  • 2 private bathrooms
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Living room

Entertainment

  • 40-inch Smart TV with digital channels

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Area rug in room
  • Hardwood flooring in room
  • Lift
  • Thin carpet in room
  • Tile flooring in room
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Housekeeping on weekdays only
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Tour and ticket assistance

Location highlights

  • In a regional park
  • In a shopping district
  • In the city centre
  • Near a health/beauty spa
  • Near a hospital
  • Near a metro station
  • Near a train station
  • Near a zoo
  • Near the airport
  • Near the boardwalk/promenade

Things to do

  • Casino nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 17 units
  • Renovated - November 2024

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The listed general deposit applies to 4-bedroom penthouse bookings. The general deposit is GBP 500 per stay for 2-bedroom apartment bookings and GPB 900 per stay for 3-bedroom apartment bookings.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 65.0 per night.
  • Free cribs (infant beds)!

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 2000 per accommodation, per stay
  • Breakage deposit: GBP 500 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 65.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fountain House Apartment London
Fountain House Apartment
Fountain House London
Fountain House London
Fountain House Apartment
Fountain House Apartment London

Fountain House Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 2 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

10/10

Cleanliness

6.0/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Fahreen

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great place! Spacious, great location, friendly attentive staff. Only suggestions - amenities were sparse. Had to ask for soap and tissue. Also 2 days in 1 of the rooms was getting a horrible smoke smell like someone was smoking in a nearby unit and it was coming through the vents. Told staff they didnt help wit the issue. Once they left the window wide open letting in bugs and we told them again as we left, the new owner rep brushed it off.
Stayed 6 nights in May 2025

10/10 Excellent

Norm

Travelled with family
Liked: Cleanliness, room comfort

Excellent newer walkable location

The location was great about a 12 minute walk from Paddington station which we took the Elizabeth line (15minutes) from Heathrow. Upon arriving early they took our bags while our room was getting cleaned so we could grab some lunch. Everything in the room had recently been updated from carpets to crown mouldings. It had a dishwasher and washer/dryer as well as 2 washrooms and 2 bedrooms. It was very spacious for two parents and two teenagers. It was also very walkable to the hop on hop off bus tour restaurants, pubs and shopping. My son and I walked most of Hyde park then to Harrods back via Kensington palace back to Fountain House. Would definitely stay again.
Stayed 4 nights in Mar 2025

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