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Aparthotel

Grand Plaza Serviced Apartments

Property class: 4

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Photo gallery for Grand Plaza Serviced Apartments

Front of property
Front of property
Lobby sitting area
Interior
Quad Apartment

Reviews

8.0 out of 10
Very good

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Restaurant
  • Laundry room
  • Outdoor space
  • 24/7 front desk

Explore the area

View in a map
42 Princes Square, Bayswater, London, England, W2 4AD
  • Place, Westbourne Grove
    ‪1 min walk‬
  • Place, Queensway
    ‪2 min walk‬
  • Place, Kensington Gardens
    ‪6 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪58 min drive‬

Room options

View all photos for Triple Apartment

In-room safe, blackout curtains, free WiFi, bed sheets

Triple Apartment

  • 25 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed OR 1 Double Bed and 1 Single Sofa Bed

View all photos for Quad Apartment

Quad Apartment

Quad Apartment

  • 31 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Two Bedroom Apartment for 6

Two Bedroom Apartment for 6

Two Bedroom Apartment for 6

  • 47 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed OR 4 Single Beds and 1 Double Sofa Bed

View all photos for Two Bedroom Apartment for 4

Two Bedroom Apartment for 4

Two Bedroom Apartment for 4

  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed OR 2 Single Beds and 1 Double Bed

3 bedroom apartment for 6

  • 3 bedrooms
  • Sleeps 6
  • 2 Double Beds and 2 Single Beds

View all photos for Double Apartment

In-room safe, blackout curtains, free WiFi, bed sheets

Double Apartment

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Studio Double

In-room safe, blackout curtains, free WiFi, bed sheets

Studio Double

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Studio Triple

In-room safe, blackout curtains, free WiFi, bed sheets

Studio Triple

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Studio Quad

Studio Quad

Studio Quad

  • 25 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Family Apartment sleeps 6

In-room safe, blackout curtains, free WiFi, bed sheets

Family Apartment sleeps 6

  • 40 sq m
  • Sleeps 6
  • 2 Single Beds and 2 Double Sofa Beds OR 1 Double Bed and 2 Double Sofa Beds

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About this property

Grand Plaza Serviced Apartments

This smoke-free aparthotel features a restaurant, a rooftop terrace, and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Each apartment provides a flat-screen TV with cable channels, plus a kitchenette with a refrigerator, a stovetop, and a microwave. Guests can appreciate conveniences like an electric kettle and free tea bags/instant coffee, and other amenities include free WiFi and room service. Weekly housekeeping is available.
Grand Plaza Serviced Apartments offers 198 accommodations with safes and hair dryers. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Flat-screen televisions come with cable channels. Housekeeping is provided weekly.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of Grand Plaza Serviced Apartments's great location. During your stay, you're just a quick walk from Kensington Gardens. You'll find features like free WiFi in public areas, plus a restaurant and a rooftop terrace. This upscale aparthotel has 198 apartments on 6 floors. Each apartment includes amenities such as free WiFi and a kitchenette.
  • Each apartment offers a kitchenette, a flat-screen TV, and a refrigerator
  • Free WiFi (speed: 25+ Mbps)
  • Enjoy a bite to eat at the restaurant
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the location
  • Within a 15-minute walk of Kensington Gardens and Kensington Palace
There's a restaurant on site. Public spaces have free WiFi. A rooftop terrace, a vending machine, and multilingual staff are also featured at Grand Plaza Serviced Apartments.

This 4-star London aparthotel is smoke free.

Grand Plaza Serviced Apartments has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking includes off-street options

Kitchenette

  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator
  • Tea bags/instant coffee

Dining

  • A restaurant
  • Limited room service

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • TV in common areas

Outdoor areas

  • Rooftop terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Safe
  • Tour and ticket assistance
  • Vending machine
  • Weekly housekeeping

Location highlights

  • In a shopping district
  • In an entertainment district
  • Near a metro station
  • Near a train station

Things to do

  • Bicycle rentals nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 198 units
  • 6 floors
  • Reception hall

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 200.00 per accommodation, per stay
  • Breakage deposit: GBP 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Grand Plaza Serviced
Grand Plaza Serviced Apartments
Grand Plaza Serviced Apartments London
Grand Plaza Serviced London
Grand Serviced Apartments
Plaza Serviced Apartments
Grand Plaza Serviced Apartments Hotel London
Grand Plaza Serviced Apartments London, England
Grand Plaza Serviced Apartments Apartment London
Grand Plaza Serviced Apartments Apartment
Plaza Serviced Apartments
Grand Plaza Serviced Apartments London
Grand Plaza Serviced Apartments Aparthotel
Grand Plaza Serviced Apartments Aparthotel London

Grand Plaza Serviced Apartments Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 234 out of 736 reviews
Rating 8 - Good. 329 out of 736 reviews
Rating 6 - Okay. 109 out of 736 reviews
Rating 4 - Poor. 35 out of 736 reviews
Rating 2 - Terrible. 29 out of 736 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Brett

Stayed 4 nights in Oct 2025

10/10 Excellent

Melissa Romero, Hillsboro

Stayed 7 nights in Sep 2025

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, room comfort
Basic room slightly run down but otherwise clean and comfortable.
Stayed 2 nights in Dec 2025

6/10 Okay

DAVID

Stayed 1 night in Nov 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
No we missed the toaster for breakfast
Stayed 3 nights in Dec 2025

6/10 Okay

Jill

Kettle didn’t work when we arrived, called reception twice, waited over an hour for a replacement kettle they had said they would bring, finally had to go out and buy a cup of tea!!! Requested and they approved a late checkout for 12pm. Got a terse phone call at 11:10am saying why haven’t we checked out, we were late!! Building is quite a rabbit warren and I would hate to be in there if there was a fire.
Stayed 3 nights in Nov 2025

8/10 Good

William

Liked: Cleanliness, amenities
Although my room was an odd one, everything worked out fine for me on this trip.
Stayed 8 nights in Nov 2025

6/10 Okay

Darlene, Calgary

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The staff was good, property clean but lacked small amenities that I expected for a family apartment. Little things like proper cooking basics: toaster, utensils like cheese grater, dish cloths, garbage bags would have made a huge difference. Location was near a couple tube stations. Size of family apartment was good overall. Clean towels provided and light housekeeping Dailey, full clean four days into our stay. Overall good value.
Stayed 8 nights in Nov 2025

10/10 Excellent

Naz, Manchester

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, amenities
Staff were lovely, room was clean and great for our needs
Stayed 1 night in Nov 2025

8/10 Good

Robert

Travelled with family
Liked: Cleanliness
Staff were helpful and hotel was clean and comfortable. Great location. Unfortunately the second bed in the quad room was very uncomfortable. It was a sofa bed and the mattress was very thin.
Stayed 2 nights in Oct 2025

10/10 Excellent

Locksley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The kitchen ws fully equipped. There were supermarkets and restaurants nerby. Two train stations were a short walk away. The room and bed were very comfortable. We had an enjoyable stay and would certainly return here whenever we are back in London. The staff was also very helpful. We didn't have the breakfast buffet but it was a god option to have.
Stayed 7 nights in Oct 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful experience at this hotel. The room was perfect for my family of five. Everything was very clean and in working order. The front desk staff was very quick when we checked in and we were in our room within minutes.
Stayed 5 nights in Oct 2025

8/10 Good

Marianne

Liked: Cleanliness, property conditions & facilities
The room was small but serviceable. The sofa was not real comfy, but the bed and bedding was very nice. For being in London, the room was very quiet and convenient to the underground station about a block and a half away.
Stayed 13 nights in Sep 2025

8/10 Good

Jimmy

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay there. The location was great close to Hyde park. Lots of convenient stores, eateries and gift shops nearby. Train station is also close by. Staff was nice and very helpful.
Stayed 3 nights in Sep 2025

8/10 Good

Katherine

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Older decor than we expected, but had everything we needed. Unfortunately we were on the 5th floor and elevator only goes to 4th.
Stayed 5 nights in Sep 2025

6/10 Okay

LINDA

Travelled with family
Liked: Cleanliness, room comfort
Stayed 7 nights in Sep 2025

2/10 Terrible

Brie, Box Hill South

Disliked: Cleanliness, property conditions & facilities
The staff behind the desk are extremely rude and obnoxious especially the boy with blondish hair seems youngish and has zero people skills. We did not get the room we paid for and therefore had to sleep on the most uncomfortable sofa bed, the sink in the bathroom filled right up and did not drain away, the room was absolutely tiny for 4 people and 4 suitcases plus carry on bags. Overall disgusting experience and stay away from this hotel. Such a shame that the manager has no clue how the staff treat customers, I suggest you do your research before employing such imbeciles. Where I come from you would get the sac on the spot for disrespecting my business. Not at all worth the money we paid. From Australia.
Stayed 4 nights in Sep 2025

8/10 Good

S

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Decent size room, great location, close to shops, tube station and buses. Would stay again if we were in london.
Stayed 4 nights in Sep 2025

8/10 Good

Yinghong

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Suitable for a family, very convenient.
Stayed 4 nights in Aug 2025

4/10 Poor

Iwan

Stayed 1 night in Aug 2025

8/10 Good

Megan

Travelled with family
Liked: Cleanliness
We loved this location for having access to a kitchen, being able to buy groceries which are nearby, and make our own food. The building is dated, hallways are very narrow and the elevator is slow, but there are not a lot of floors. The room was spacious, beds were very firm and pillows very flat. Bathroom was decent though we could not get the plug in the bathtub to work. Having air conditioning was a life saver as it was 33c and humid the week we were there.
Stayed 3 nights in Jul 2025

10/10 Excellent

Belinda

Travelled with family
Liked: Cleanliness, room comfort

London for the first time

This hotel was excellent for our needs and easy to do all our adventures from.
Stayed 7 nights in Jul 2025

10/10 Excellent

Sina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location is great. The room is very clean.
Stayed 6 nights in May 2025

2/10 Terrible

denise

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
While staying at this hotel I received several bug bites. I asked the hotel to investigate and they couldn’t confirm what the source was. In addition, two of my items went missing and again the hotel mgt had zero explanation for this. The manager advised that they have an issue with mice in the court yard but had no explanation for the bug bites.
Stayed 10 nights in Jun 2025

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