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Grenville Hotel

2.0 star property

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Photo gallery for Grenville Hotel

Exterior
Desk, iron/ironing board, WiFi, bed sheets
Shower, free toiletries, hair dryer, towels
Desk, iron/ironing board, WiFi, bed sheets
Triple Room

Reviews

5.2 out of 10

Popular amenities

  • Breakfast included
  • Housekeeping
  • 24/7 front desk

Explore the area

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4 Guilford Street, Russell Square, London, England, WC1N 1DR
  • Place, Brunswick Centre
    ‪6 min walk‬
  • Place, Russell Square
    ‪10 min walk‬
  • Place, The British Museum
    ‪16 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪75 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

  • 8 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room

Double Room

Double Room

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room

Triple Room

  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Twin Room

Twin Room

Twin Room

  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

Property entrance
Guilford House Hotel
London City Centre
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
2.6 out of 5, 734 reviews
The price is €97
includes taxes & fees
7 Jun - 8 Jun
Guilford House Hotel

About this property

Grenville Hotel

Along with WiFi in public areas, this smoke-free hotel has a 24-hour front desk and tour/ticket assistance. Continental breakfast is free. Other amenities include a front-desk safe.
Grenville Hotel offers 17 accommodations with coffee/tea makers and hair dryers. This London hotel provides wireless Internet access for a surcharge. Bathrooms include showers and complimentary toiletries. Housekeeping is offered daily and irons/ironing boards can be requested.
Our customers tell us they enjoy the helpful staff at Grenville Hotel. During your stay, you're just a quick walk from Russell Square. Enjoy features like free breakfast and WiFi in public areas (surcharge).
  • Free continental breakfast served daily
  • WiFi for a fee
  • Services include tour or ticket assistance and luggage storage
  • Within a 15-minute walk of Russell Square and The British Museum
Free breakfast is available daily. Public spaces have WiFi for a fee. Grenville Hotel also features tour/ticket assistance and a front-desk safe.

This London hotel is smoke free.

Guests are served free continental breakfast daily from 7:30 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 2.50 per day)
  • Available in some public areas: WiFi (GBP 2.50 per day)

Parking and transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available daily 7:30 AM to 9:00 AM

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 buildings
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 16-inch TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in time starts at 2:00 PM

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: GBP 2.50 per day (rates may vary)
  • Fee for wireless internet in public areas: GBP 2.50 per day (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Grenville Hotel

Grenville Hotel London

Grenville London

Hotel Grenville

Grenville House Hotel London, England

Grenville Hotel Hotel

Grenville Hotel London

Grenville Hotel Hotel London

Grenville Hotel Reviews

Reviews

5.2
Rating 10 - Excellent. 33 out of 488 reviews
Rating 8 - Good. 87 out of 488 reviews
Rating 6 - Okay. 107 out of 488 reviews
Rating 4 - Poor. 128 out of 488 reviews
Rating 2 - Terrible. 133 out of 488 reviews

5.0/10

Cleanliness

6.0/10

Staff & service

4.8/10

Amenities

4.4/10

Property conditions & facilities

Reviews

4/10 Poor

AT

Disliked: Amenities
The room felt rather run down but was clean enough. There was no hot water when I arrived & no hot water when I woke in the morning of my 1-night stay so I gave up on the bathroom altogether. Buying a hotel does not a hotelier make.
Stayed 1 night in Dec 2025

6/10 Okay

Scott

Liked: Cleanliness, staff & service
This review must be read in the context of a one-night stay in central London on a low budget. Pros: * Tidy room * En suite toilet & shower * Clean sheets * Decent towel * Decent bed * Pleasant staff Cons: * Room was cold; can't control heat in room; told heat is only on at scheduled times * Duvet not well-matched to room temperature * Shower: anemic water pressure and never got truly hot * Toilet/shower/sink area extremely small * Breakfast limited to cereals, toast, and "juice drinks" If you're looking for a truly comfortable stay, look elsewhere (and be prepared to pay accordingly). If you're looking for a place to sleep within a budget, this hotel will do.
Stayed 1 night in Dec 2025

8/10 Good

nestor

Stayed 1 night in Dec 2025

8/10 Good

James

Business traveller
Liked: Staff & service
Good clean room
Stayed 1 night in Nov 2025

4/10 Poor

Ingrid

Disliked: Amenities, property conditions & facilities
TV in room did not work at all. Radiator was not connected. Window curtains were filthy and ragged. The duvet on bed was so thin and not effective. The shower/toilet, was vey small but water was hot.
Stayed 1 night in Nov 2025

2/10 Terrible

Aleks

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
En-suite with shower with no pressure. Impossible to take a shower Very dirty inside, only one towel provided, and 1 pillow per person. Spring bed mattress hurting back because springs are broken. Overall shocking for the price you pay. Would it recommend anyone
Stayed 1 night in Nov 2025

6/10 Okay

Paul

Liked: Staff & service
Disliked: Property conditions & facilities
This was fine as a place to sleep after a night out in London. Conveniently located and great service. Small room and run down, but well priced and clean.
Stayed 1 night in Oct 2025

2/10 Terrible

Bruno

Disliked: Staff & service, room comfort
No Hot shower in room 407 in morning no hot water wash face be reported to recepicion nothing been done no shower in morning. Breakfast very very limit just loaf bread no ham no chease nothing just jam and botter juice coffe and tea.
Stayed 1 night in Oct 2025

10/10 Excellent

cristin

Liked: Cleanliness
Let me check in early very helpful staff
Stayed 1 night in Oct 2025

8/10 Good

Burddette

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Handy hotel for Kings Cross

Room was clean and hot but could hardly move in the bathroom. It is an old house though, so is to be expected. Continental breakfast was okay.
Stayed 2 nights in Oct 2025

2/10 Terrible

Robert

Disliked: Cleanliness, property conditions & facilities
All the rooms smelt like smoking had taken place in them
Stayed 2 nights in Sep 2025

10/10 Excellent

Olliver

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Base of Operations

Really lovely hotel with character. Loved the oddly shaped rooms. They were clean and the bed was AMAZING. I have mobility issues and they were brilliant, offering a room on the ground floor. This hotel is not suitable for someone in a wheelchair though as the reception is up 10 steps, but otherwise 10/10.
Stayed 2 nights in Sep 2025

6/10 Okay

Maurizio

Business traveller
Disliked: Property conditions & facilities, room comfort
OK for one night passing through
Stayed 1 night in Sep 2025

2/10 Terrible

Arnab

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Ciaran

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Stains, unrepaired damage and bed bugs!

The room was very poor. It it tired, scruffy and in a generally poor state. The bathroom was terrible. Although it didn't appear to be actually dirty there were stains and damaged things everywhere. The window didn't open and the extractor fan didn't work. Finally I have returned home to find I have bed bug bites over my body. I will be reporting them to the environmental health authority for the area.
Stayed 1 night in Sep 2025

2/10 Terrible

Linda

Disliked: Cleanliness, staff & service, property conditions & facilities
Upon arrival i was rudely told i couldn't check in for another 2 hrs, no problem i took a walk. The place was filthy , i did take pics. On the Saturday when i was out someone was in my room , the bin was emptied but rubbish, that was not mine, was on the floor. The bed was like a brick, my window was cracked. The door key stopped working and I was told to move the lock when i went out so that I could get back in , leaving the door open and accessible, i asked for another towel....that seemed an inconvenience, even though the one that was left just about went round my 8stone frame. The shower/toilet was a joke....i wish i could include my pictures!!!!
Stayed 2 nights in Sep 2025

2/10 Terrible

Denis

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed and Misled

This is not a hotel and should not be advertised as one. The top floor is difficult to reach—even for someone in good shape, and the narrow staircase is essentially impossible for those with limited mobility. The room is outdated, with stained carpets and a bathroom that doesn’t match the photos. Breakfast is very basic: just toast with jam or Nutella, instant coffee, cornflakes, and cheap orange juice. Overall, I was extremely disappointed with this place.
Pin sticking out, health hazer
Stained Mattress
Bathroom
Stayed 2 nights in Sep 2025

10/10 Excellent

Marina

Stayed 1 night in Sep 2025

4/10 Poor

Phillip & Maryse

Travelled with family
Disliked: Amenities, property conditions & facilities
No lift stairs very steep awful smell in corridor and room had ask for room deodorant to sleep in No refrigerator No phone to call reception No remote for tv had to ask for one Combined Shower and toilet so small I have been on ships with bigger approx 1.5m X 1m in size
Stayed 1 night in Aug 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely
Stayed 1 night in Aug 2025

4/10 Poor

Jasmin

Stayed 1 night in Jul 2025

2/10 Terrible

Afize

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Martin

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff were very nice checkin in and out. I know it was a budget hotel, but it was very unclean, a lot of mould about and very dusty, although the beds themselves were clean. Check out was 11:00 but around 09:00 we had a member of staff come into our room whilst we were in bed, we had locked our door but apparently the lock doesn’t work.
Stayed 1 night in Jul 2025

6/10 Okay

Matthew

Liked: Cleanliness, staff & service
Ok, it was a single room, cheap as chips and had an en suite bathroom -toilet, basin and shower crammed into a tight space in the corner. It was a small room and very warm in there on on one of the hottest nights of the year. No A/C, and window open to a street that got noisy. That said, it was exactly what I expected for this low price. I needed to spend one night in London and to be near Kings Cross station. So no complaints from me. The room was old but clean.
Stayed 1 night in Jul 2025

6/10 Okay

Fiona

Liked: Staff & service
Disliked: Room comfort

Could do better

We booked on a budget and did not expect frills but the room was cramped rather than small and while clean it looked neglected. The shower pressure was low and the toilet ran a lot after flushing. The mattress felt worn out. Breakfast was basic but ok for the price and the staff member was polite and cheerful.
Stayed 1 night in Jul 2025

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