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Aparthotel

Grosvenor House Suites

5.0 star property

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Restaurant
Property video
51-inch flat-screen TV with digital channels, TV, books
Knightsbridge Penthouse | Living area
View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Spa

Explore the area

View in a map
Park Lane, (corner of Mount Street), London, England, W1K 7TN
  • Place, Park Lane
    ‪1 min walk‬
  • Place, Hyde Park
    ‪2 min walk‬
  • Place, Marble Arch
    ‪6 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪66 min drive‬

Room options

View all photos for Three Bedroom Superior Suite

Three Bedroom Superior Suite | Living area

Three Bedroom Superior Suite

  • 130 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Single Beds
  • Free Wi-Fi

View all photos for Two Bedroom Deluxe Suite

51-inch flat-screen TV with digital channels, TV, books

Two Bedroom Deluxe Suite

  • 115 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Serpentine Suite

Serpentine Suite | Living area

Serpentine Suite

  • Park view
  • 158 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds and 2 Single Beds
  • Free Wi-Fi

View all photos for Studio Deluxe Suite

51-inch flat-screen TV with digital channels, TV, books

Studio Deluxe Suite

  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for One Bedroom Superior Suite

Egyptian cotton sheets, premium bedding, minibar, in-room safe

One Bedroom Superior Suite

  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Westminster Suite

Westminster Suite | Living area

Westminster Suite

  • City view
  • 183 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds and 2 Single Beds
  • Free Wi-Fi

View all photos for Two Bedroom Park Suite

Fridge, microwave, oven, stovetop

Two Bedroom Park Suite

  • Park view
  • 95 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for One Bedroom Park Suite

One Bedroom Park Suite | Living area

One Bedroom Park Suite

  • Park view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Hyde Park Suite

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Hyde Park Suite

  • Park view
  • 223 sq m
  • 1 bedroom
  • Sleeps 8
  • 3 King Beds and 2 Single Beds
  • Free Wi-Fi

View all photos for One Bedroom Deluxe Suite

Egyptian cotton sheets, premium bedding, minibar, in-room safe

One Bedroom Deluxe Suite

  • 66 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for City Suite

City Suite

City Suite

  • City view
  • 175 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds and 2 Single Beds
  • Free Wi-Fi

View all photos for Two Bedroom Superior Suite

Fridge, microwave, oven, stovetop

Two Bedroom Superior Suite

  • 113 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Studio Suite

Studio Suite

Studio Suite

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Mayfair Penthouse

Mayfair Penthouse | Living area

Mayfair Penthouse

  • City view
  • 370 sq m
  • 1 bedroom
  • Sleeps 8
  • 3 King Beds and 2 Single Beds
  • Free Wi-Fi

View all photos for Knightsbridge Penthouse

Knightsbridge Penthouse | Living area

Knightsbridge Penthouse

  • Park view
  • 368 sq m
  • 1 bedroom
  • Sleeps 8
  • 3 King Beds and 2 Single Beds
  • Free Wi-Fi

View all photos for Kensington Penthouse

Kensington Penthouse

Kensington Penthouse

  • Park view
  • 400 sq m
  • 1 bedroom
  • Sleeps 8
  • 3 King Beds and 2 Single Beds
  • Free Wi-Fi

View all photos for Grosvenor Penthouse

Grosvenor Penthouse | Living area

Grosvenor Penthouse

  • Park view
  • 448 sq m
  • 1 bedroom
  • Sleeps 10
  • 4 King Beds and 2 Single Beds
  • Free Wi-Fi

View all photos for One Bedroom Mayfair Suite

One Bedroom Mayfair Suite

One Bedroom Mayfair Suite

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

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includes taxes & fees
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About this property

Grosvenor House Suites

This smoke-free aparthotel features a 24-hour fitness center, valet parking, and spa services. WiFi in public areas is free. Other amenities include 24-hour room service, concierge services, and dry cleaning. Each apartment boasts a deep soaking tub and offers free WiFi and a kitchen. Conveniences include an all-in-one washing machine and dryer and a dining area, and guests will appreciate thoughtful touches like an espresso maker and bathrobes.
Grosvenor House Suites offers 129 accommodations with all-in-one washer/dryers and minibars. Accommodations offer separate sitting areas and include dining tables. Beds feature Egyptian cotton sheets and premium bedding. 51-inch flat-screen televisions come with premium digital channels and pay movies. Accommodations at this 5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include espresso makers and safes. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the aparthotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
During your stay at Grosvenor House Suites, you're just a quick walk from Hyde Park. You'll find features like free WiFi in public areas, plus a 24-hour gym and breakfast (surcharge). This luxury aparthotel has 129 apartments on 7 floors. Each apartment offers free WiFi and a deep soaking tub.
  • Each apartment offers a kitchen, an all-in-one washing machine and dryer, and a deep soaking tub
  • Free WiFi
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a 24-hour gym and bike rentals
  • Steps from Hyde Park and Park Lane
  • Cats and dogs welcome for a fee
As a guest of Grosvenor House Suites, you'll find a 24-hour fitness center, spa services, and multilingual staff. WiFi is free in public spaces. The luxury Grosvenor House Suites also features tour/ticket assistance, concierge services, and a fireplace in the lobby. For a fee, parking is available.

This 5-star London aparthotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7 AM to 11 AM.
Late night fare is available from 24-hour room service.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Pool/Spa

  • In-room massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (GBP 75 per day)
  • Limited on-site valet parking

Family friendly

  • Babysitting (surcharge)
  • Children stay free (see details)
  • Free cot

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Freezer
  • Hob
  • Microwave
  • Oven
  • Refrigerator
  • Toaster

Dining

  • Daily full breakfast available 7 AM to 11 AM for a fee: GBP 42 to 42 for adults and GBP 16 to 16 for children
  • 24-hour room service
  • Dining table
  • Minibar
  • Private picnics

Bedrooms

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Rollaway/extra bed: GBP 96 per night

Bathroom

  • Bidet
  • Children's robes
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Fireplace in lobby
  • Separate dining area
  • Separate sitting area

Entertainment

  • 51-inch flat-screen TV with premium digital channels
  • Books
  • Pay films

Laundry

  • All-in-one washer/dryer
  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities

Work spaces

  • Desk chair
  • Laptop workspace

Climate control

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Fee: GBP 18 per pet per day
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Grab bar in bathtub
  • Hardwood flooring in public areas
  • Lift
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Turndown service

Location highlights

  • Near a health/beauty spa
  • Near a metro station
  • Near a train station
  • Near an outlet shopping centre

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Casino nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 1 building
  • 129 units
  • 7 floors
  • Bicycle rentals
  • Connecting units available
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from January 7 2026 to November 30 2026 (completion date subject to change). The following areas are affected:
  • Exterior
  • Select guestrooms
During renovations, the aparthotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: GBP 18 per pet, per day
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 96.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 42 to 42 for adults, and GBP 16 to 16 for children
  • Valet parking fee: GBP 75 per day
  • Pet fee: GBP 18 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 96.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Grosvenor House Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 35 out of 60 reviews
Rating 8 - Good. 13 out of 60 reviews
Rating 6 - Okay. 7 out of 60 reviews
Rating 4 - Poor. 2 out of 60 reviews
Rating 2 - Terrible. 3 out of 60 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities, communication
Spacious suites, excellent staff, very good breakfast included
Stayed 7 nights in Mar 2024
Verified

8/10 Good

David

Liked: Cleanliness, property conditions & facilities, communication
Nice location
Stayed 7 nights in Nov 2022
Verified

8/10 Good

Adel

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very quiet, helpful stuff .
Stayed 8 nights in Aug 2023
Verified

10/10 Excellent

ABDULAZIZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Concierge were quite friendly specifically Paolo from Italy. Moreover, reception was helpful and provide me with late checkout.
Stayed 7 nights in Feb 2020
Verified

6/10 Okay

Omar

Liked: Room comfort

Not bad

The hotel has a great location. But I did not like the breakfast system, my reservation was including the breakfast but I paid extra cash in check out. In general I’m a big fan of Jumeirah hotels, however I will not stay at the Grosvenor hotel again. I felt I paid a big amount of money for nothing. Sorry but this is my feelings.
Stayed 7 nights in Nov 2019
Verified

2/10 Terrible

khalid

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

الفندق لا يحترم الزبائن

الإقامة كانت سيء وتعامل الموظفين سيء جداً
Stayed 8 nights in Apr 2019
Verified

10/10 Excellent

Thamer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Staff

Amazing staff and service, great location, all the staff were helpful specially Loubna at the reception and all of the Concierge staff. They will make you feel as part of a family
Stayed 8 nights in Mar 2019
Verified

6/10 Okay

MOHAMMED

Really good

Really nice hotel I liked everything except that I booked park view and didn’t get it.
Stayed 8 nights in Aug 2018
Verified

8/10 Good

Arnaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful with some problems

All very good except for the fact that a man came in our room with a "NON DISTURB" sign in the door. My wife was in bed and had to scream... In my view, for the price they charge, the restaurant should have more well prepared professionals even if they are quite nice and polite. Having said that, I still would return as the facilities and location are wonderful. I am sure the management will do their utmost to correct the problems.
Stayed 14 nights in May 2018
Verified

8/10 Good

RACHANEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location and clean hotel

บรรยากาศโดยรวมของโรงแรมดีมาก ตรงข้าม Hyde Park ห้องพักกว้างขวางและอุปกรณ์ครบครัน ชอบบริการการเติมน้ำดื่มและของใช้ในห้องพักอย่างเต็มที่ รวมถึงบริการค็อกเทลฟรีทุกค่ำคืน และชอบ Full service ทุกวัน ข้อเสียคือ WIFI ในห้องพักช้าไปหน่อย และเสียเวลาในการเช็คอินนานไปหน่อยในวันแรก เพราะห้องพักมีปัญหาไม่ตรงกับที่จองเข้าไป
Stayed 11 nights in Mar 2018
Verified

10/10 Excellent

Reem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
الاقامة رائعة والخدمة ممتازة والموقع ممتاز
Stayed 7 nights in Dec 2017
Verified

8/10 Good

elias

Liked: Cleanliness, property conditions & facilities, room comfort

Excelente Ubicacion

ubicado en una de las mejores calles de compras en Londres, sin duda una muy buena opción las suites cuentan con su sala y comedor, lo que hace una estancia mas comoda
Stayed 2 nights in May 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business Stay at the Grosvenor Suites

Having spent most of the month of May travelling across three continents I wanted a hotel with a "home away from home" feel and my usual spots were fully booked. I chose the Grosvenor House suites and it ticked all the boxes particularly in respect of the excellent guest service, value for money, centrality of location and spaciousness. We were upgraded to a well stocked, light and airy 2 Bedroom apartment which was cleaned daily and refreshed every evening. Would have loved a room overlooking the park but I guess you cannot have everything!
Verified

10/10 Excellent

VICTOR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELLENT!!!
Verified

6/10 Okay

Raghunandan

Liked: Staff & service, property conditions & facilities, room comfort

London

Room Service was extremely expensive one pasta was £30 pounds. It's more like 7 star prices but unheard of by them as well. Mini bar bill of 6 non alcoholic things was £81.
Verified

10/10 Excellent

Fatma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Safe in London

Very secure and top notch service! Access to the hotel is only for staying guests and their visitors.
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best stay

Amazing hotel and service
Verified

10/10 Excellent

Nawaf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
موقع ممتاز و خدمه ممتازة و النظافه ممنتازه
Verified

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location, superb staff, beautiful room!

Our beautiful accommodations and the exceptional service from hotel staff made this the memorable time in London we had hoped for on this special birthday trip with family. This was our second time staying at the Grosvenor House Suites and we will always return when in London. They make it feel like home!
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for family

Big rooms, view over the park (pay for the park view room), extraordinary staff, super convenient location, simple but critical amenities (washer dryer!) and service, service, service. If you're on business, brought the family and are there for a week plus, there is no better value in London. Truly a place where a high price delivers a higher return.
Verified

10/10 Excellent

Reema

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel for families

Staff were excellent And did an amazing job keeping us comfortable throughout our stay, they are extremely helpful and friendly from the doorman all the way to anyone we encountered
Verified

6/10 Okay

mubarak

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Convenient

It has great although the furniture is not soo clean
Verified

10/10 Excellent

far beyond...

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

WAY Better Than Anticipated

I have the distinct impression this place was intended for middle-eastern dignitaries rather than eccentric U.S. toursists like me. No lie -- the place looks like something Tom Cruise would be breaking into in a Mission Impossible film. Wildly modern with high-tech security and all manner of convenience. I unexpectedly wound up with a massive 2-bedroom penthouse suite with a private terrace overlooking Hyde Park. Totally cool!
Verified

8/10 Good

Fatma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Few glitches but still a good stay!

I have stayed in their one bedroom apartment before and had a great experience so I decided to stay again. This hotel is pricey, therefore I opted to stay in a studio apartment as I was alone and on a business trip. The first thing that surprised me was the studio is significantly smaller from the one bedroom apartment I had stayed in before but still as a size it is much better than other 5 star hotels in London, maybe they should reduce the furniture in the room as it is significantly adding up space without benefit. I mean if I am staying in a Studio that is meant for two people only, why do they have a huge four chaired dinning table in the middle of the room? This time around there were some glitches, like the do not disturb sign went on and got stuck and it took them two days to fix it, I had to go twice to reception so that they can service my room with the DND sign on. Also, one blind started acting weird and was automatically opening by itself (it is electrical) suddenly in the middle of the night. My room was overlooking the indoor lobby/foyer of the hotel and only one level above so it felt very exposed as the blind went up and anyone can see inside the room from the big windows. Anyhow, with all this, I am generally pleased. The staff is nice and caring, the furniture is modern and rooms/bathrooms are very well kept. I would definitely stay here again!
Verified

4/10 Poor

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Bed sheets smell bad, room service not tasty

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