"Great location for shopping and the theaters. Close to Piccadilly circus underground station. Large rooms with a nice showers a bathtub. The rooms are ... " More
28 Sep 2020 by Guillaume Marly
Dear SJA Thank you very much for sharing your review of Hotel Café Royal. it's disappointing to learn that we have not met all your expectations. In order for me to investigate further your experience I would really appreciate if I could share my email address, so that I can personally investigate in more details your experience. Please kindly email me on Guillaume.Marly@hotelcaferoyal.com I look forward to hearing from you soon.
20 May 2019 by Guillaume Marly
Thank you for your lovely review of your visit at Hotel Café Royal. I look forward to welcoming you back very soon Kind Regards
25 Feb 2019 by Guillaume Marly
Thank you for staying with us and for praising our staff so highly. We very much hope to welcome you back in the future Kind regards Guillaume Marly Managing Director
5 Nov 2018 by Guillaume Marly
Thank you for taking the time to leave us a review. We hope to welcome you back to Hotel Café Royal very soon. Kind regards, Guillaume Marly Managing Director
Hotel Cafe Royal, London offers its guests a full-service spa, an indoor pool, and a health club. There are 4 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 8640 square feet (803 square metres) and includes a conference centre. A sauna, spa services, and a library are also featured at the luxury Hotel Cafe Royal, London. Parking is available for a fee. This 5-star London hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Internet access in public areas - high speed
Valet parking (surcharge)
Hotel Cafe Royal, London offers 159 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Flat-screen televisions come with premium digital channels and pay-per-view films. Bathrooms include baths or showers, dressing gowns, slippers and designer toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include free newspapers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.
For a fee, guests can enjoy a cooked-to-order breakfast daily.
The Gallery – This brasserie specialises in French cuisine.
Afternoon Tea – This fine-dining restaurant specialises in British cuisine. Open selected days.
Cakes and Bubbles – On-site restaurant. Open daily.
Green Bar – On-site cocktail bar. Open selected days.
Alex Dilling – On-site fine-dining restaurant. Open daily.
Late-night fare is available from 24-hour room service.
Recreational amenities at the hotel include an indoor pool, a health club and a sauna.
Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests aged under 16 years old are not allowed in the fitness facility.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Akasha Holistic Wellbeing has 9 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.
The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 5 years old are not allowed in the spa.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children 5-16 years old are allowed in the pool from 10 AM to 11:30 AM and from 2 PM to 3:30 PM and must be accompanied by an adult.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.