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CitySpace Leicester Square

3.0 star property

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Photo gallery for CitySpace Leicester Square

Classic Studio, 1 Double Bed
Studio, 1 Bedroom
Family Duplex, 1 King Bed with Sofa bed, Patio
Superior Studio, 1 Bedroom, City View | Private kitchen
Family Duplex, 1 King Bed with Sofa bed, Patio | Terrace/patio

Reviews

8.0 out of 10
Very good

Popular amenities

  • Kitchen
  • Pet-friendly
  • Free Wi-Fi
  • Laundry room

Explore the area

View in a map
16 Irving Street, Westminster, London, England, WC2H 7AU
  • Place, Leicester Square
    ‪1 min walk‬
  • Place, Trafalgar Square
    ‪3 min walk‬
  • Place, Piccadilly Circus
    ‪4 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪71 min drive‬

Room options

View all photos for Superior Studio, 1 Bedroom, City View

Superior Studio, 1 Bedroom, City View

Superior Studio, 1 Bedroom, City View

  • 28 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Classic Studio, 1 Double Bed

Classic Studio, 1 Double Bed

Classic Studio, 1 Double Bed

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Duplex, 1 King Bed with Sofa bed, Patio

Family Duplex, 1 King Bed with Sofa bed, Patio | Living area

Family Duplex, 1 King Bed with Sofa bed, Patio

  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Bedroom

Studio, 1 Bedroom

Studio, 1 Bedroom

  • 19 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Standard Studio

Standard Studio

Standard Studio

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

CitySpace Leicester Square

Along with laundry facilities, this smoke-free apartment building has tour/ticket assistance and free WiFi in public areas. Other amenities include multilingual staff assistance. Each apartment features a kitchenette with a microwave, plus free WiFi and a Smart TV with digital channels. Comforts include a pillowtop bed and premium bedding, and guests will also find conveniences like a coffee/tea maker and free tea bags/instant coffee. Housekeeping is available on request.
CitySpace Leicester Square offers 7 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. Accommodations at this 3-star apartment have kitchenettes with microwaves and cookware/dishes/utensils. Bathrooms include bathtubs or showers and complimentary toiletries.

This London apartment provides complimentary wireless Internet access. 32-inch Smart televisions come with digital channels and Netflix. Additionally, rooms include irons/ironing boards and portable fans. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

During your stay at CitySpace Leicester Square, you're just a quick walk from Leicester Square. You'll find features like free WiFi in public areas and laundry facilities. This comfortable apartment building has 7 apartments on 4 floors. Enjoy your stay with amenities like free WiFi and a kitchenette in each apartment.
  • Each apartment offers a kitchenette, a pillowtop bed, and a Smart TV
  • Free WiFi
  • Services include tour or ticket assistance and a virtual front desk
  • Steps from Leicester Square and 5 minutes by foot from Trafalgar Square
  • Cats and dogs welcome for a fee
CitySpace Leicester Square offers its guests multilingual staff, tour/ticket assistance, and laundry facilities. Public spaces have free WiFi.

This 3-star London apartment is smoke free.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 50 per day)
  • Car not required

Family friendly

  • Childcare (surcharge)

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Mini-fridge
  • Paper towels
  • Tea bags/instant coffee
  • Toaster

Bedrooms

  • Bedroom
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed: GBP 20 per night

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch Smart TV with digital channels
  • Netflix
  • Streaming services

Laundry

  • Laundry facilities

Comfort

  • Heating
  • Portable fan

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Fee: GBP 25 per pet per stay
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Step to reach entrance
  • Thin carpet in public areas
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request
  • Iron/ironing board
  • Local maps
  • Meal delivery service
  • Mobile key entry
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Virtual front desk

Location highlights

  • In an entertainment district
  • In the city centre
  • Near a health/beauty spa
  • Near a hospital
  • Near a metro station
  • Near a train station
  • Near a zoo
  • Near an outlet shopping centre
  • Near the airport

Things to do

  • Casino nearby
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 4 floors
  • 7 units
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Bed sheets changed on request
  • Biodegradable coffee stirrers available
  • Bulk dispensers for toiletries
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Recycling
  • Reusable cups
  • Reusable tableware
  • Towels (changed on request)
  • Traditional architecture
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Vikey mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance, smart lock

Pets

  • Pets: GBP 25 per pet, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: GBP 50 per day (656 ft away)
  • Pet fee: GBP 25 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 48 hours before arrival with check-in information and smart lock details. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Guests are recommended to download the property's Vikey mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

House Theatres Apartment London
House Theatres Apartment
House Theatres London
Apartment House of Theatres London
London House of Theatres Apartment
Apartment House of Theatres
House of Theatres London
House Theatres
House Theatres London
House of Theatres
CityPads Leicester Square
CitySpace Leicester Square London
CitySpace Leicester Square Apartment
CitySpace Leicester Square Apartment London

CitySpace Leicester Square Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 28 out of 70 reviews
Rating 8 - Good. 22 out of 70 reviews
Rating 6 - Okay. 12 out of 70 reviews
Rating 4 - Poor. 6 out of 70 reviews
Rating 2 - Terrible. 2 out of 70 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

marcus

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Christopher

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
The location is spot on, really close to Leicester Square. The property was clean and no issues but given the air con unit was a noisy portable one that you needed to have the patio door open for the hose to go outside sort of defeats the object.
Stayed 1 night in Aug 2024

4/10 Poor

Emma

Travelled with family
Liked: Cleanliness
Disliked: Room comfort

Disappointed

Small apartment, not sure how you would cook and wash up as everything was small. No divider between shower and toilet so had to mop up after every shower. Wifi didn’t work. Did contact customer service who made note but nothing was done. Cost a lot of money but clearly paying for the location.
Stayed 4 nights in Aug 2024

8/10 Good

Misa

Travelled with family and small children
Liked: Cleanliness
We loved the location. Everything was in the walking distance. Wi-fi was down one evening and I had a hard time reaching customer service. They did not seem to care much. No elevator - we had to carry stroller and 6 suitcases upstairs. The price was decent for London.
Stayed 2 nights in Jun 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, room comfort
Lovely studio room, easy access, great location. Night in London with my daughter and daughter in-law. Would definitely use again
Stayed 1 night in Aug 2024

6/10 Okay

David

Travelled with family

Average

No sign for location, quite an unwelcoming doorway.?stairs are scary, difficult entry code and keypad very small. Air can was not working at first, it was fixed on second day. Bed was comfortable and location was perfect.
Stayed 2 nights in Jul 2024

8/10 Good

Eric C

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The apt was clean and well kept. The location is like Times Square. Near everything and trains. Only issue we had was the pullout was painfully uncomfortable. Also, as Americans, we had some issues with the shower. How do you keep from soaking the bathroom after showering? Other than that, I would recommend.
Stayed 4 nights in Jul 2024

4/10 Poor

Eric

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Kat

Liked: Property conditions & facilities
Disliked: Cleanliness
Sadly had bed bugs during my stay, which have come home with me making me very uncomfortable and will cost me lots of money to remove from my home! Seemed as though they didn't have a great process set up to deal with this, though they did move me to another room in the end after multiple phone calls.
Stayed 5 nights in Jun 2024

8/10 Good

bernardo

Travelled with family and small children
Liked: Cleanliness, amenities
The building entrance and stairway to upper floors was disappoing, but the room was neat, clean and well equipped for one week's stay. It is probably too warm for summer, due to not having wall or central air conditioning. For early June, though, it was excellent.
Stayed 6 nights in Jun 2024

10/10 Excellent

Donnell

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
In the middle of everything
Stayed 1 night in Jun 2024

6/10 Okay

celeste

Travelled with family
Liked: Room comfort
Disliked: Cleanliness

Bed bugs

Great location for walking to attractions. Can be hear street noise sometimes lasting to 2 am. We had three rooms. Rooms-3,5 and 7. Room 7 is infested with bedbugs. Bitten numerous times and daughter-in-law had allergic reaction to bites. Ceiling cob- webs were visible.
Bed bug
Bed bug
Stayed 5 nights in Jun 2024

4/10 Poor

Verified traveller

Business traveller
The location was great, with clear instructions on arrival and really good in-room facilities. Main issue was finding out later in the evening that there was no hot water. Had an early start the next day, so no shower in the morning either. :((
Stayed 1 night in Jun 2024

6/10 Okay

Kang

The hotel is in good location and clean. But WiFi is awful only the bed in first floor with normal signal while sofa as well as arc area signal really weak - no network id searchable. Their check-in time at 15:00 and check out 10:00am which is too early.
Stayed 3 nights in May 2024

10/10 Excellent

Meg

Liked: Cleanliness, amenities
This property was very conveniently located. It was clean and efficient.
Stayed 2 nights in May 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, room comfort

Nice apartment, great location

This is a nice apartment, close to some major spots in London. The place was clean, and the bed and foldout couch were very comfortable. Even though the staff is remote, they quickly answered our questions. The only issues we had were with the internet (which was very unreliable - and even the TV kept freezing because of it), and the door lock (which doesn't always work right). But we certainly would recommend this place.
Stayed 4 nights in Apr 2024

8/10 Good

Janine

Stayed 1 night in Apr 2024

8/10 Good

Anthony

Stayed 1 night in Apr 2024

8/10 Good

Anthony

Stayed 1 night in Apr 2024

10/10 Excellent

Doug

Great location. Nice room.
Stayed 1 night in Dec 2023

10/10 Excellent

Gerard

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great property only downside was the checking in process very confusing. I joined the other three couples trying to get into the rooms . Very frustrating but eventually got in.
Stayed 1 night in Mar 2024

4/10 Poor

Emily

Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
The location is great, however, the room was very warm when we first got in (87*F), along with the sheets being extremely itchy, and the room did not look exactly as it did in the pictures (the room looked very tired along with all the walls being scuffed and quite dirty looking). We had someone rudely bang on our door at 9:30am shouting “check-out is coming”, after replying that I was well aware, they just shouted “check-out is coming” again. This has never happened to me at a place I am paying a significant amount of money to stay in. It made us feel as though we were getting booted out even though it was 30 minutes before the checkout time at 10 am. Checking in was difficult as instructions were hard to follow and scattered all over the booking, we ran into other people trying to check in who were also struggling just as much with the lack of instructions. I am not sure I would stay again.
Stayed 1 night in Mar 2024

8/10 Good

Dominic

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Mario

Quirky tiny studio

Quirky tiny studio with comfie double bed. Bathroom was tiny and only good for one night or one person. Self checking was a bit confusing and finding the place in-between the restaurants was difficult late at night. Needs better signage at entrance. Lucky one of the restaurant hosts saw us looking lost.
Stayed 1 night in Feb 2024

10/10 Excellent

Michael

Liked: Cleanliness, room comfort
Stayed 3 nights in Jan 2024

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