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Hux Hotel

4.0 star property

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Photo gallery for Hux Hotel

Lobby
Front of property
Hux Penthouse | Living area
Hux Penthouse | Private kitchen
Signature

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar
  • Laundry room

Explore the area

View in a map
9 Kensington High Street, London, England, W8 5NP
  • Place, Kensington High Street
    ‪1 min walk‬
  • Place, Kensington Gardens
    ‪1 min walk‬
  • Place, Kensington Palace
    ‪5 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪53 min drive‬

Room options

View all photos for Petite

Petite

Petite

8.8 out of 10
Excellent
(11 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Signature

Signature

Signature

9.0 out of 10
Wonderful
(16 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Autograph

Autograph

Autograph

8.8 out of 10
Excellent
(3 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Two Bedroom Residence Apartment

Two Bedroom Residence Apartment | View from room

Two Bedroom Residence Apartment

9.6 out of 10
Exceptional
(5 reviews)
  • Park view
  • 72 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

View all photos for One Bedroom Residence Apartment

One Bedroom Residence Apartment

One Bedroom Residence Apartment

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About this property

Hux Hotel

A bar/lounge, concierge services, and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, multilingual staff assistance, and a reception hall are onsite.
Hux Hotel offers 28 air-conditioned accommodations with safes and complimentary bottled water. These individually decorated and furnished accommodations include desks and kitchen islands. 40-inch flat-screen televisions come with digital channels.

Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. This London hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Hux Hotel. During your stay, you're just a quick walk from Kensington High Street. You'll find features like free WiFi in public areas, plus a bar and dry cleaning service. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Steps from Kensington Gardens and 6 minutes by foot from Kensington Palace
  • Cats and dogs welcome for free
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Hux Hotel, you'll find multilingual staff, concierge services, and dry cleaning/laundry services. There are 3 meeting rooms available. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Hux Hotel also features complimentary use of a nearby fitness facility and an elevator.

This 4-star London hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3 meeting rooms

Accessibility

  • 6 steps to reach entrance
  • Lift

More

  • 1 building
  • 4 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Free bottled water
  • Kitchen island

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Lift is available from Reception which is on the 1st floor.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Seraphine Garden

The Hux Hotel

The Nine Hotel

Hux Hotel Hotel

Hux Hotel London

Hux Hotel Hotel London

Seraphine London Kensington Garden Hotel

Hux Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 203 out of 286 reviews
Rating 8 - Good. 58 out of 286 reviews
Rating 6 - Okay. 15 out of 286 reviews
Rating 4 - Poor. 4 out of 286 reviews
Rating 2 - Terrible. 6 out of 286 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

adam

Stayed 1 night in Feb 2026

10/10 Excellent

Ronnie

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Hidden gem in a fabulous location with welcoming staff! With its unique decor, clean and cosy room and access to all Kensington has to offer I can’t speak highly enough of this hotel. The lovely guy on reception helped me with my bag across the busy road to get to my taxi, so thoughtful!
Stayed 2 nights in Feb 2026

10/10 Excellent

Phillipa

Liked: Cleanliness, staff & service, amenities
Amazing, unique hotel in a great location. All staff very friendly and welcoming. Highly recommend
Stayed 2 nights in Jan 2026

10/10 Excellent

Louisa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, superb decor, friendly welcome and comfortable room. Highly recommend.
Stayed 1 night in Jan 2026

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities
Just absolutely fantastic!
Stayed 3 nights in Jan 2026

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities
staff was super friendly!!! lovely space, great room, nice bar !! would definitely come back
Stayed 1 night in Dec 2025

10/10 Excellent

Chandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique high end accommodations in a whimsically warm welcoming environment; amazing staff, location is first rate for all attractions and public transportation. A must if you’re staying in Kensington area. Suite accommodated ourselves and our three adult children better than we could have imagined. Cocktails in the bar are top notch.
Stayed 5 nights in Dec 2025

10/10 Excellent

Wendy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We stayed in a suite and it was superb. Would definitely stay there again
Stayed 2 nights in Dec 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really unique small hotel in Kensington. Fabulous decor. Lovely clean & comfortable compact and beju room with everything you need. We had a front room by the busy road which was a little noisy as London doesn't sleep, but it was fine. Nice shower & Penhaligons toiletries.
Stayed 1 night in Dec 2025

8/10 Good

Margaret

Liked: Cleanliness, staff & service, amenities
Staff are very friendly ， excellent location. The only downside is the building is very old, the stairs are very narrow and steep, not lit well. Have to be very carrfy
Stayed 2 nights in Dec 2025

6/10 Okay

Robin

Stayed 2 nights in Dec 2025

10/10 Excellent

Louise

Stayed 1 night in Nov 2025

8/10 Good

Karen

Travelled with partner
A very clean room Facilities good Fantastic location for the RAH
Stayed 1 night in Dec 2025

6/10 Okay

shannon

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Be careful with this one. They have different rooms. Make sure you get the room you paid for.
Stayed 2 nights in Sep 2025

10/10 Excellent

stephanie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
we loved this hotel. Three ladies in a two bedroom and it was perfect. Stylish, clean and the bar downstairs was fantastic. Service all around was great and a wonderful location. I would absolutely recommend and stay here again!
Hotel living/dining room
downstairs lounge
downstairs lounge
kitchen area/hallway
Stayed 3 nights in Oct 2025

10/10 Excellent

Mayra

Stayed 1 night in Nov 2025

2/10 Terrible

Lisa

Business traveller
Disliked: Staff & service, amenities
Room was very small, I did have an ok stay however upon leaving I left a charger and despite being told that they had the charger on the same day and asking for my address I have spent the last 4/5 months chasing them to get the charger back. Most of the time they don’t bother responding, on the times that they have they say they’ll get back to me and don’t bother. It’s clearly been lost or taken I just wish they’d have the courtesy to respond and tell me they no longer have it!!!
Stayed 1 night in Jul 2025

2/10 Terrible

Stephen

Stayed 1 night in Nov 2025

10/10 Excellent

Mark

Stayed 1 night in Nov 2025

8/10 Good

Elda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was cleaned in a timely manner. Staff extremely helpful. Location was excellent and was nearby areas we wanted to visit.
Stayed 6 nights in Nov 2025

2/10 Terrible

James

Stayed 1 night in Oct 2025

8/10 Good

melissa kara

friendly staff.
Stayed 3 nights in Nov 2025

10/10 Excellent

Min

Stayed 2 nights in Nov 2025

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenienty located in Kensington High Street. Public transport, Kensington Park and shops were all nearby. The staff at Hux were friendly and helpful.
Stayed 2 nights in Nov 2025

8/10 Good

Robert

Stayed 1 night in Oct 2025

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