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ibis London City - Shoreditch

3.0 star property

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Photo gallery for ibis London City - Shoreditch

Bar (on property)
Exterior
International cuisine
Room, 1 Double Bed
Desk, blackout curtains, soundproofing, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Bar
  • Housekeeping

Explore the area

View in a map
5 Commercial Street, London, England, E1 6BF
  • Place, Brick Lane
    ‪3 min walk‬
  • Place, Old Spitalfields Market
    ‪5 min walk‬
  • Place, Tower of London
    ‪10 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪76 min drive‬

Room options

View all photos for Double Room, 1 Double Bed (SweetRoom)

Double Room, 1 Double Bed (SweetRoom)

Double Room, 1 Double Bed (SweetRoom)

8.4 out of 10
Very good
(105 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room, 3 Single Beds

Triple Room, 3 Single Beds

Triple Room, 3 Single Beds

8.2 out of 10
Very good
(10 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Room, 1 Double Bed

Desk, blackout curtains, soundproofing, iron/ironing board

Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Double Room (2 adults and 1 child)

Family Double Room (2 adults and 1 child)

Family Double Room (2 adults and 1 child)

8.0 out of 10
Very good
(12 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Twin Room, 2 Single Beds (SweetRoom)

Twin Room, 2 Single Beds (SweetRoom)

Twin Room, 2 Single Beds (SweetRoom)

8.2 out of 10
Very good
(30 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About this property

ibis London City - Shoreditch

This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and a front-desk safe are onsite. Housekeeping is available on request.
Ibis London City - Shoreditch offers 348 accommodations with coffee/tea makers and irons/ironing boards. Flat-screen televisions come with digital channels and pay movies.

Bathrooms include showers. This London hotel provides complimentary wireless Internet access. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The great public transit around ibis London City - Shoreditch gets high marks from our customers. During your stay, you're just a quick walk from Brick Lane. You'll find features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy international cuisine while dining at Foggs
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe and an elevator
  • Guests have great things to say about the proximity to public transportation and the breakfast
  • Just a 4-minute walk from Brick Lane and 6 minutes by foot from Old Spitalfields Market
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Ibis London City - Shoreditch also features tour/ticket assistance, a front-desk safe, and an elevator.

This 3-star London hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM.
Foggs - This restaurant specializes in international cuisine and serves dinner only.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 11.50 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Foggs

Family friendly

  • In-room cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift (80 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (129 centimetre high)
  • Wheelchair-accessible restaurant

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 11.50 per person
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ibis Hotel London City
ibis London City
London City ibis
ibis London City Hotel
Ibis London City England
Ibis London City Hotel London
ibis London City Shoreditch Hotel
ibis Shoreditch Hotel
ibis London City Shoreditch
ibis Shoreditch
Ibis London City Shoreditch
ibis London City - Shoreditch Hotel
ibis London City - Shoreditch London
ibis London City - Shoreditch Hotel London

ibis London City - Shoreditch Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 417 out of 1005 reviews
Rating 8 - Good. 378 out of 1005 reviews
Rating 6 - Okay. 123 out of 1005 reviews
Rating 4 - Poor. 51 out of 1005 reviews
Rating 2 - Terrible. 36 out of 1005 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, amenities
No issues whatsoever. Pleasant stay, conveniently located.
Stayed 2 nights in Dec 2025

8/10 Good

Darrel

Business traveller
Liked: Cleanliness, staff & service, amenities
Friendly, polite and attentive staff, clean room, good facilities and a superb breakfast.
Stayed 1 night in Nov 2025

8/10 Good

Clarice Tsz In

Travelled with group
Liked: Cleanliness, property conditions & facilities
The hotel was decent relatively to the price I paid. Overall satisifed with the experience.
Stayed 8 nights in Oct 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities
Thoughtful polite staff, warm welcome, nothing was too much trouble when we needed anything. Breakfast was amazing. Well done everyone thank you for a relaxed stay.
Stayed 3 nights in Dec 2025

10/10 Excellent

Clever

Stayed 2 nights in Dec 2025

2/10 Terrible

Marc

Business traveller
Liked: Staff & service, amenities
Disliked: Cleanliness
Smell of sewage when the tap was running. Full bathroom capsule moves when you are in it. Carpet was soiled and stained
Stayed 1 night in Dec 2025

10/10 Excellent

JOSE

Liked: Cleanliness, amenities, property conditions & facilities
Habitación cómoda, desayuno muy completo y sabroso, mejor ir temprano. Cerca en Metro y un mini Market.
Stayed 3 nights in Dec 2025

4/10 Poor

Jurgen

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Internet broke down during a meeting, shower was inadequate water supply, breakfast area crowded, no clean tables available and 2 out of 3 coffee machines out of order, so long queues there
Stayed 1 night in Dec 2025

10/10 Excellent

Vance

Stayed 1 night in Nov 2025

4/10 Poor

YUSHENG

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Staffs are friendly. Good location. However the room is stuffy and has smell. No air conditioning. We borrowed a portable fan during our stay. Should replace the carpet to other flooring. Not enough hooks to hang clothes. Not enough space for luggages.
Stayed 4 nights in Nov 2025

10/10 Excellent

Sandra

Business traveller
Liked: Cleanliness, staff & service, amenities
Nice sized room. Good sized shower. Pretty good breakfast (slightly stale croissants and weak coffee _but_ nice meat and cheese). Quite busy even before 730am. The check out staff were very helpful - and polished. I appreciated some of their kindness as I headed away from the hotel (thanks Diago). The location is good (essentially above a tube station), and while the hotel was busy my room was quiet and the bed comfortable. I slept well. The amenities were on the limited side (even for a budget hotel), but .... I would stay here again.
Stayed 2 nights in Nov 2025

10/10 Excellent

Deborah

Stayed 2 nights in Nov 2025

8/10 Good

Jason

Stayed 1 night in Nov 2025

4/10 Poor

Arthi

Liked: Cleanliness
Disliked: Amenities
The toilet wouldn’t flush properly, the toilet door wouldn’t close, the water pressure was awful and the tv wouldn’t work properly.
Stayed 2 nights in Nov 2025

2/10 Terrible

Aidan

Stayed 1 night in Nov 2025

10/10 Excellent

Karim

Stayed 3 nights in Oct 2025

8/10 Good

Austin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were good.
Stayed 1 night in Nov 2025

8/10 Good

Soundoss

Business traveller
Liked: Cleanliness, staff & service
Staff were very polite, helpful and overall positive.
Stayed 1 night in Nov 2025

10/10 Excellent

Rana

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff and great location next to bus and tube, with a tesco express just underneath. Overall comfortable and convenient.
Stayed 5 nights in Oct 2025

4/10 Poor

Marc

Business traveller
Liked: Staff & service, amenities
Disliked: Cleanliness
Room carpet was stained and dirty. Bathroom pod moved when you walked in it, felt ill every time i went to the toilet as a result
Stayed 2 nights in Nov 2025

10/10 Excellent

Jeannette

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

8/10 Good

Zdena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location for sightseeing
Stayed 4 nights in Oct 2025

10/10 Excellent

Agnes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

Annelise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Lorinda

Stayed 4 nights in Oct 2025

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