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ibis London City - Shoreditch

3.0 star property

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Exterior
Reception
Desk, blackout curtains, soundproofing, iron/ironing board
International cuisine
Daily buffet breakfast (GBP 11.50 per person)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping

Explore the area

View in a map
5 Commercial Street, London, England, E1 6BF
  • Place, Tower of London
    ‪10 min walk‬
  • Place, Tower Bridge
    ‪16 min walk‬
  • Place, The Shard
    ‪7 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪56 min drive‬

Room options

View all photos for Double Room, 1 Double Bed (SweetRoom)

Double Room, 1 Double Bed (SweetRoom)

Double Room, 1 Double Bed (SweetRoom)

8.2 out of 10
Very good
(96 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room, 3 Single Beds

Triple Room, 3 Single Beds

Triple Room, 3 Single Beds

8.0 out of 10
Very good
(8 reviews)
  • 18 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Double Room (2 adults and 1 child)

Family Double Room (2 adults and 1 child)

Family Double Room (2 adults and 1 child)

8.0 out of 10
Very good
(12 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Twin Room, 2 Single Beds (SweetRoom)

Twin Room, 2 Single Beds (SweetRoom)

Twin Room, 2 Single Beds (SweetRoom)

8.2 out of 10
Very good
(27 reviews)
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

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About this property

ibis London City - Shoreditch

Hotel with a restaurant, 4-minute walk to Brick Lane
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and a front-desk safe are onsite. Housekeeping is available on request.
Ibis London City - Shoreditch offers 348 accommodations with coffee/tea makers and irons/ironing boards. Flat-screen televisions come with digital channels and pay movies.

Bathrooms include showers. This London hotel provides complimentary wireless Internet access. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The great public transit around ibis London City - Shoreditch gets high marks from our customers. During your stay, you're just a quick walk from Brick Lane. You'll find features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy international cuisine while dining at Foggs
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe and an elevator
  • Guests have great things to say about the breakfast and the proximity to public transportation
  • Just a 4-minute walk from Brick Lane and 6 minutes by foot from Old Spitalfields Market
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Ibis London City - Shoreditch also features tour/ticket assistance, a front-desk safe, and an elevator.

This 3-star London hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM.
Foggs - This restaurant specializes in international cuisine and serves dinner only.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 11.50 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Foggs

Family friendly

  • In-room cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift (80 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (129 centimetre high)
  • Wheelchair-accessible restaurant

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 11.50 per person
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ibis Hotel London City
ibis London City
London City ibis
ibis London City Hotel
Ibis London City England
Ibis London City Hotel London
ibis London City Shoreditch Hotel
ibis Shoreditch Hotel
ibis London City Shoreditch
ibis Shoreditch
Ibis London City Shoreditch
ibis London City - Shoreditch Hotel
ibis London City - Shoreditch London
ibis London City - Shoreditch Hotel London

ibis London City - Shoreditch Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 405 out of 1003 reviews
Rating 8 - Good. 382 out of 1003 reviews
Rating 6 - Okay. 132 out of 1003 reviews
Rating 4 - Poor. 48 out of 1003 reviews
Rating 2 - Terrible. 36 out of 1003 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Roberto

Stayed 1 night in Aug 2025

6/10 Okay

Kaiwalya

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff was not very helpful, especially during breakfast.
Stayed 5 nights in Jul 2025

10/10 Excellent

Darren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel in great location right next to tube station. Rooms adequate and nice bar in lobby also.
Stayed 2 nights in Aug 2025

8/10 Good

Sandro

Liked: Cleanliness, staff & service, property conditions & facilities
Would be nice to offer water to customers even if offered in the lobby
Stayed 3 nights in Jul 2025

10/10 Excellent

BW

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Rachel, Bar Hill, Cambridge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location close to Liverpool Street Station and Algate East tube stop. Hotel is very modern and clean. Room was spacious, bed was comfortable and shower was excellent. Nice, light blocking drapes and it was very quiet.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jess

Liked: Cleanliness, staff & service, property conditions & facilities
Room was big enough for my needs. Plenty of space for my things and a good size bathroom. The best thing was that it was quiet, I couldn’t hear anything from outside. Aircon was a life saver in the heat too.
Stayed 3 nights in Jul 2025

8/10 Good

Carolyn

Travelled with partner
Liked: Staff & service, amenities
Great location in terms of proximity to tube stations. Rooms and beds were sizable with a somewhat awkward layout/closet. Very quiet. Bathrooms are dated but okay in terms of cleanliness. Biggest issue is lack of air conditioning. There are heat pump style fans which are helpful. Even on the hot days and being on the 9th floor, the room was a good temperature for sleeping at night if the window was open and blinds closed during the day.
Stayed 7 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and very comfortable. Great location just a few yards from underground
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

6/10 Okay

Aureo III

Travelled with family
Door sign's so confusing. No signs of clean up room.
Stayed 3 nights in May 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Jenson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Jose

I was very disappointed with my stay. The rooms were not as shown in the pictures — they looked much older and poorly maintained. The mattress was extremely worn out and uncomfortable. They didn’t replace the wet towels during my stay, and the bathroom had a very bad smell that didn’t go away. Overall, I would not recommend this hotel.
Stayed 3 nights in Jun 2025

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great London Hotel

Really lovely London hotel, everything you need in the room, Really clean, great tasty breakfast and a great price, will definitely return
Stayed 1 night in Jun 2025

10/10 Excellent

Chantelle

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff.
Stayed 1 night in Jun 2025

8/10 Good

Trevor

Business traveller
Liked: Cleanliness, room comfort
Nice people checking me in great staff
Stayed 1 night in Jun 2025

10/10 Excellent

Zeeshan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

SCOTT

Stayed 3 nights in Jun 2025

6/10 Okay

Marko

Stayed 3 nights in Jun 2025

8/10 Good

Evelyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Lihua

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good location, convenient, nice people
Stayed 4 nights in Jun 2025

10/10 Excellent

Pauline

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Marina

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Convenient location and excellent customer service
Stayed 1 night in Jun 2025

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