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Kaya Great Northern Hotel

5.0 star property

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Photo gallery for Kaya Great Northern Hotel

2 bars/lounges, cocktail bar
2 bars/lounges, cocktail bar
Meeting facility
Front of property
Breakfast, lunch, dinner served; British cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
King's Cross St Pancras Station, Pancras Road, London, England, N1C 4TB
  • Place, The Harry Potter Shop at Platform 9 3/4
    ‪1 min walk‬
  • Place, British Library
    ‪4 min walk‬
  • Place, Coal Drops Yard
    ‪5 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪71 min drive‬

Room options

View all photos for Victorian, Larger Guest Room, King

Victorian, Larger Guest Room, King

Victorian, Larger Guest Room, King

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Heritage, Larger Guest Room, Queen

Heritage, Larger Guest Room, Queen

Heritage, Larger Guest Room, Queen

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Edwardian, Guest Room, Queen, High Floor

Edwardian, Guest Room, Queen, High Floor

Edwardian, Guest Room, Queen, High Floor

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Edwardian, Guest Room, Double,High Floor

Edwardian, Guest Room, Double,High Floor

Edwardian, Guest Room, Double,High Floor

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Couchette, Smaller Guest Room, Double

Couchette, Smaller Guest Room, Double

Couchette, Smaller Guest Room, Double

9.6 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About this property

Kaya Great Northern Hotel

This smoke-free hotel features a restaurant, 2 bars/lounges, and a coffee shop/cafe. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Housekeeping is available on request.
Kaya Great Northern Hotel offers 88 air-conditioned accommodations with espresso makers and safes. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets. 40-inch flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries. This London hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. Irons/ironing boards and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Our customers tell us they can't get enough of the helpful staff at Kaya Great Northern Hotel. During your stay, you'll be connected to a rail/subway station, and just a quick walk from The Harry Potter Shop at Platform 9 3/4. You'll find features like 2 bars, a restaurant, and a coffee shop/cafe. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy British cuisine while dining at RAILS Restaurant
  • English breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Steps from The Harry Potter Shop at Platform 9 3/4 and 6 minutes by foot from British Library
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a coffee shop/cafe on site. You can unwind with a drink at one of the 2 bars/lounges. There are 3 meeting rooms available. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Kaya Great Northern Hotel. The hotel can provide concierge services and wedding services. You'll have access to the indoor pool and health club at a partner property.

This 5-star London hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM.
RAILS Restaurant - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner.
GNH Bar and Terrace - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Little Bar - Onsite cocktail bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: High-speed internet

Parking and transport

  • No on-site parking available

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 22.50 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • GNH Bar and Terrace
  • Little Bar
  • RAILS Restaurant

Things to do

  • Indoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1854
  • Communal living room
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable/satellite channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Sunday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: GBP 50 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 44 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 22.50 per person
  • Pet fee: GBP 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Great Northern

Kaya Great Northern Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 603 out of 1007 reviews
Rating 8 - Good. 247 out of 1007 reviews
Rating 6 - Okay. 84 out of 1007 reviews
Rating 4 - Poor. 45 out of 1007 reviews
Rating 2 - Terrible. 28 out of 1007 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

4/10 Poor

Jennifer

Travelled with partner
Disliked: Amenities, property conditions & facilities
We were given an attic room even though the hotel was not full. We had to go back to reception because our key didn’t open the door. The room was badly lit. One bedside light was missing a switch. Bathroom was so small that trying to use the basin water splashed on the floor. The loo roll was hidden behind a bath robe. Eggs Royale came on a solid untoasted bagel instead of a muffin. Only reason I gave it one star instead of zero was great food in the bar.
Stayed 1 night in Dec 2025

8/10 Good

Murray

Stayed 2 nights in Dec 2025

8/10 Good

Stuart

Stayed 1 night in Nov 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely clean comfortable room. Efficient welcoming staff. A kettle in the room not just a coffee maker would have been nice as I drink tea. Bar beautiful
Stayed 1 night in Dec 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. The room was cozy and comfortable. The pantry at the end of the hall was an added bonus. It was easy to get to. We would definitely rent a room there again!
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Stayed 1 night in Nov 2025

8/10 Good

Alex

Liked: Cleanliness, room comfort
Disliked: Staff & service
Lovely well-equipped hotel. A couple of small gripes: We had a long wait to check in because only one staff member was present at the front desk, and she was occupied with a phone call. Also the soap bottle in our room had a broken pump.
Stayed 1 night in Dec 2025

10/10 Excellent

Jenn

Liked: Cleanliness, staff & service, amenities
Clean room, great shower, comfortable bed, bar downstairs had good cocktails, and very convenient location to the train station
Stayed 1 night in Dec 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities
Fabulous hotel in a great location.Room was lovely, staff were courteous and friendly Would definitely
Stayed 2 nights in Dec 2025

10/10 Excellent

kim

Stayed 1 night in Dec 2025

10/10 Excellent

Rosalind

Stayed 1 night in Dec 2025

10/10 Excellent

Helen

Stayed 1 night in Dec 2025

8/10 Good

Alan

Liked: Cleanliness, staff & service, amenities
Lovely room, great bath, but lack of shower was disappointing, particularly given the high price of the room.
Stayed 1 night in Dec 2025

10/10 Excellent

Neelima

Stayed 1 night in Nov 2025

8/10 Good

Marc

Stayed 1 night in Nov 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities
The room was indeed beautifully clean.. The staff were cheerful, polite and helpful. I had no idea how to work the coffee machine in my room, but that was ok.. because I went to the larder and made tea. A bigger cup might be nice! I'm sure if I had asked the staff, they'd have demonstrated the coffee machine..... but I was content not to bother with it!!
Stayed 2 nights in Nov 2025

8/10 Good

William

Liked: Cleanliness, amenities
Room was clean comfortable and well equipped. Bar area is nice. Staff at the counter could be welcoming - retuning later in the evening we were not even acknowledged. Also upon check in they gave us a key and room number that was already occupied leading to a very awkward encounter with a furious American lady who was in her pyjamas.
Stayed 1 night in Nov 2025

8/10 Good

Rob

Stayed 1 night in Nov 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities
The check-in was flawless and Chennelle was cheery, bright and really helpful. The room was spotlessly clean and stylise with an art deco feel. Lovely hotel and would definitely stay again!
Stayed 1 night in Nov 2025

10/10 Excellent

Bao

Stayed 1 night in Aug 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I’m not sure the location could be bettered for transport links and the staff were fantastic. I hadn’t realised I’d booked a room with a bath rather than shower but for a one night stay the bath was OK. Room supremely quiet despite a busy world right outside. Would book again.
Stayed 1 night in Nov 2025

10/10 Excellent

Philippa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous in every way!
Stayed 1 night in Oct 2025

10/10 Excellent

Nicole

Stayed 1 night in Oct 2025

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding rooms, very warm welcome from front of house
Stayed 1 night in Oct 2025

10/10 Excellent

Lawrence

Stayed 1 night in Oct 2025

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