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Kensington Gardens Hotel

2.5 star property

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Photo gallery for Kensington Gardens Hotel

View from room
Standard Twin Room, 2 Single Beds | View from room
Lobby
Interior entrance
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Laundry room
  • Housekeeping

Explore the area

View in a map
9, Kensington Gardens Square, London, England, W2 4BH
  • Place, Queensway
    ‪2 min walk‬
  • Place, Kensington Gardens
    ‪6 min walk‬
  • Place, Hyde Park
    ‪15 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪57 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

7.2 out of 10
Good
(12 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room, 1 Single Bed

Standard Single Room, 1 Single Bed

Standard Single Room, 1 Single Bed

8.4 out of 10
Very good
(29 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

8.6 out of 10
Excellent
(12 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

7.8 out of 10
Good
(9 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Single Room

  • Sleeps 1

Double Room

  • Sleeps 2

Twin Room

  • Sleeps 2

Triple Room

  • Sleeps 3

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About this property

Kensington Gardens Hotel

This smoke-free hotel features concierge services, dry cleaning, and tour/ticket assistance. WiFi in public areas is free. Other amenities include a front-desk safe and a banquet hall.
Kensington Gardens Hotel offers 17 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they enjoy the helpful staff at Kensington Gardens Hotel. During your stay, you're just a quick walk from Kensington Gardens. Features include free WiFi in public areas, plus dry cleaning service and concierge services.
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 3-minute drive from Hyde Park and 9 minutes from Buckingham Palace
As a guest of Kensington Gardens Hotel, you'll find tour/ticket assistance, concierge services, and dry cleaning/laundry services. Public spaces have free WiFi.

This Victorian London hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1854
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [Phoenix Hotel, 1-8 Kensington Garden Square]
The host will greet guests on arrival
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not have a front desk. The check-in location differs from the property location. To check in, guests will need to go to Phoenix Hotel, 1-8 Kensington Garden Square
The host will greet guests on arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Kensington Gardens Hotel.

Property is also known as

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Kensington Gardens Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 408 out of 939 reviews
Rating 8 - Good. 362 out of 939 reviews
Rating 6 - Okay. 120 out of 939 reviews
Rating 4 - Poor. 33 out of 939 reviews
Rating 2 - Terrible. 16 out of 939 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Ugbad

Travelled with group
Liked: Property conditions & facilities
Disliked: Cleanliness
Great location!
Stayed 6 nights in Dec 2025

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room , efficient service good location
Stayed 1 night in Dec 2025

10/10 Excellent

Matthew

Stayed 1 night in Dec 2025

8/10 Good

Rosalind

Travelled with partner
Liked: Cleanliness
Clean and spacious room, welcoming staff, great location
Stayed 1 night in Dec 2025

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location plenty restraints near by
Stayed 1 night in Dec 2025

10/10 Excellent

giovanni

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely big room for two
Stayed 1 night in Dec 2025

10/10 Excellent

Mai

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and had a kettle with teabags and coffee sachets. It is close to a lot of shops and restaurants. We went to a lovely cafe called Charlie’s kitchen (I believe) which was lovely. It is a 5 min or less walk to the bayswater tube station and another minute to Queensway tube station from there. Would definitely recommend this hotel. Staff were really friendly. Desk is open 24 hours.
Stayed 1 night in Dec 2025

8/10 Good

lawrence

Liked: Cleanliness, staff & service, amenities
Clean room, efficient staff
Stayed 2 nights in Dec 2025

10/10 Excellent

Rachel

Stayed 1 night in Dec 2025

10/10 Excellent

Jodie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very near to Bayswater. Lovely pub on the corner of the road. Very quiet area. Will stay again.
Stayed 1 night in Dec 2025

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, amenities
Spotless room, lovely location to explore Central london
Stayed 1 night in Nov 2025

10/10 Excellent

Ayse

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, walkable
Stayed 1 night in Nov 2025

8/10 Good

Feruz

Liked: Cleanliness, property conditions & facilities
room , lobby w ere clean and that was important for me personally
Stayed 1 night in Nov 2025

10/10 Excellent

Madison Elle

Stayed 1 night in Nov 2025

8/10 Good

David

Stayed 2 nights in Nov 2025

10/10 Excellent

Ella

Travelled with group
Liked: Cleanliness, property conditions & facilities
The hotel was clean and in a convenient location.
Stayed 2 nights in Nov 2025

10/10 Excellent

Noah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect location in the city in a wonderful neighborhood. Affordable in comparison to other locations in the city, and perfect for a solo traveler. Lots of options for food nearby, however may be a bit warmer in non-colder weather. I had a great stay, and would stay here again if I could!
Stayed 5 nights in Nov 2025

8/10 Good

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Clean and comfortable rooms
Stayed 1 night in Nov 2025

10/10 Excellent

Eric Earl

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Check in was very easy and staff were pleasant, room was great and very clean definitely would stay here again :)
Stayed 7 nights in Nov 2025

8/10 Good

Elena

Stayed 1 night in Nov 2025

10/10 Excellent

Girish

Liked: Cleanliness, amenities, property conditions & facilities
Good value for money, close to Bayswater underground stop
Stayed 3 nights in Oct 2025

6/10 Okay

Stephanie

Liked: Cleanliness, amenities
Very helpful staff Room was clean - but no shampoo and shower gel. There was some hair conditioner. But my reason for 4 star
Stayed 1 night in Nov 2025

10/10 Excellent

Russell, simi valley

Liked: Cleanliness, property conditions & facilities
Room was small but perfect. Staff was amazing (at adjoining hotel). Area around was charming
Stayed 3 nights in Oct 2025

8/10 Good

Ian

Stayed 2 nights in Nov 2025

8/10 Good

Kimberly

Liked: Cleanliness, property conditions & facilities
Clean room, nice staff. Check in is at another hotel two doors down which was difficult with luggage.
Stayed 2 nights in Oct 2025

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