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Kensington Gardens Hotel

2.5 star property

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Photo gallery for Kensington Gardens Hotel

Standard Double Room, 1 Double Bed
View from room
Lobby
Interior entrance
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Laundry room
  • Housekeeping

Explore the area

View in a map
9, Kensington Gardens Square, London, England, W2 4BH
  • Place, Queensway
    ‪2 min walk‬
  • Place, Kensington Gardens
    ‪6 min walk‬
  • Place, Hyde Park
    ‪15 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪57 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

7.2 out of 10
Good
(12 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room, 1 Single Bed

Standard Single Room, 1 Single Bed

Standard Single Room, 1 Single Bed

8.4 out of 10
Very good
(29 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

8.6 out of 10
Excellent
(12 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

7.8 out of 10
Good
(9 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Single Room

  • Sleeps 1

Double Room

  • Sleeps 2

Twin Room

  • Sleeps 2

Triple Room

  • Sleeps 3

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About this property

Kensington Gardens Hotel

Victorian hotel in London
This smoke-free hotel features concierge services, dry cleaning, and tour/ticket assistance. WiFi in public areas is free. Other amenities include a front-desk safe and a banquet hall.
Kensington Gardens Hotel offers 17 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they enjoy the helpful staff at Kensington Gardens Hotel. During your stay, you're just a quick walk from Kensington Gardens. Features include free WiFi in public areas, plus dry cleaning service and concierge services.
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 3-minute drive from Hyde Park and 9 minutes from Buckingham Palace
As a guest of Kensington Gardens Hotel, you'll find tour/ticket assistance, concierge services, and dry cleaning/laundry services. Public spaces have free WiFi.

This Victorian London hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1854
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [Phoenix Hotel, 1-8 Kensington Garden Square]
The host will greet guests on arrival
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not have a front desk. The check-in location differs from the property location. To check in, guests will need to go to Phoenix Hotel, 1-8 Kensington Garden Square
The host will greet guests on arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Kensington Gardens Hotel.

Property is also known as

TOP Hotel Kensington Gardens
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TOP Kensington Hotel
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Kensington Gardens Hotel
Kensington Gardens London
Kensington Gardens Hotel Hotel
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Kensington Gardens Top Hotel
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Kensington Gardens Hotel Hotel London

Kensington Gardens Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 404 out of 932 reviews
Rating 8 - Good. 361 out of 932 reviews
Rating 6 - Okay. 118 out of 932 reviews
Rating 4 - Poor. 33 out of 932 reviews
Rating 2 - Terrible. 16 out of 932 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Clean and comfortable rooms
Stayed 1 night in Nov 2025

10/10 Excellent

Eric Earl

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Check in was very easy and staff were pleasant, room was great and very clean definitely would stay here again :)
Stayed 7 nights in Nov 2025

8/10 Good

Elena

Stayed 1 night in Nov 2025

10/10 Excellent

Girish

Liked: Cleanliness, amenities, property conditions & facilities
Good value for money, close to Bayswater underground stop
Stayed 3 nights in Oct 2025

6/10 Okay

Stephanie

Liked: Cleanliness, amenities
Very helpful staff Room was clean - but no shampoo and shower gel. There was some hair conditioner. But my reason for 4 star
Stayed 1 night in Nov 2025

10/10 Excellent

Russell, simi valley

Liked: Cleanliness, property conditions & facilities
Room was small but perfect. Staff was amazing (at adjoining hotel). Area around was charming
Stayed 3 nights in Oct 2025

8/10 Good

Ian

Stayed 2 nights in Nov 2025

8/10 Good

Kimberly

Liked: Cleanliness, property conditions & facilities
Clean room, nice staff. Check in is at another hotel two doors down which was difficult with luggage.
Stayed 2 nights in Oct 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean, a little bit of dust on the surfaces but hardly. The bed was fine in terms of comfort, the mattress wasn’t great but it was manageable. The bathroom was compact but decent, the shower was good. The room was small but not claustrophobic. The service was friendly and welcoming, and security is good. It’s close to shops and tube stations. The breakfast is excellent. Overall, I’ve rated this very good.
Stayed 1 night in Oct 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities
Room was tiny but cosy and very clean. Bathroom was GREAT, not a spill on the floor from the shower (anything it can be in 4-star hotels)!
Stayed 3 nights in Oct 2025

6/10 Okay

Sharon

Travelled with family
Disliked: Amenities, property conditions & facilities
No elevator, near the road its too loud.
Stayed 3 nights in Aug 2025

10/10 Excellent

Hans

Stayed 1 night in Oct 2025

6/10 Okay

Alex

Stayed 1 night in Oct 2025

8/10 Good

Vanette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, for walking, dining, and transportation. My only criticism, was the beds were hard as rock. Note there were no lifts in this particular hotel. Lots of stairs.
Stayed 2 nights in Oct 2025

10/10 Excellent

Lawrence

Stayed 1 night in Oct 2025

8/10 Good

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for money, good location, decent breakfast
Stayed 1 night in Oct 2025

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So close to 2 tube stations for accessing all the attractions. There are lots of shopping options including Sainsburys, Tesco, cafes & bars right on the doorstep.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful location plenty for shops and restaurants nearby to eat and drink. Safe area tube station nearby
Stayed 1 night in Oct 2025

10/10 Excellent

Thomas John

Liked: Cleanliness, staff & service, property conditions & facilities
A quiet stay in a nice neighborhood right by the beautiful Hyde Park and Kensington Gardens. Great walkability to many fantastic places. Would definitely stay here again.
Stayed 2 nights in Sep 2025

10/10 Excellent

John

Stayed 3 nights in Oct 2025

8/10 Good

Layth

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay if you're on a budget. No elevator and we received a lower floor room so it was difficult to take down and bring up the suitcases
Stayed 2 nights in Sep 2025

4/10 Poor

Maxwell

Stayed 1 night in Sep 2025

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Quiet, on a beautiful street opposite a small park/garden. M&S just a couple of blocks away. Good basic small hotel. Nothing fancy, but also nothing disturbing like many comparably priced hotels. Excellent value for the money. No lift. My single room was VERY small, and they were helpful in offering a larger one, but I decided to stay to be opposite the garden. Kind helpful staff.
Stayed 3 nights in Sep 2025

8/10 Good

Helen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet, central location. Very clean
Stayed 1 night in Sep 2025

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