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Lancaster Hall Hotel

3.0 star property

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Photo gallery for Lancaster Hall Hotel

Front of property
Superior Double Room
Restaurant
Lobby sitting area
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
35 Craven Terrace, London, England, W2 3EL
  • Place, Kensington Gardens
    ‪3 min walk‬
  • Place, Hyde Park
    ‪5 min walk‬
  • Place, Westbourne Grove
    ‪6 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪59 min drive‬

Room options

View all photos for Standard Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Twin Room

8.6 out of 10
Excellent
(111 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

8.4 out of 10
Very good
(51 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Superior Twin Room

8.6 out of 10
Excellent
(37 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Basic Double Standard

Basic Double Standard

Basic Double Standard

8.0 out of 10
Very good
(41 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Plus Double

Superior Plus Double

Superior Plus Double

8.6 out of 10
Excellent
(4 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Plus Twin

Superior Plus Twin

Superior Plus Twin

9.4 out of 10
Exceptional
(6 reviews)
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Lancaster Hall Hotel

Hotel with a restaurant, 6-minute walk to Hyde Park
This smoke-free hotel features a restaurant, a bar/lounge, and a 24-hour front desk. WiFi in public areas is free. Other amenities include a front-desk safe.
Lancaster Hall Hotel offers 80 accommodations with safes and hair dryers. LCD televisions are featured in guestrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Lancaster Hall Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Hyde Park. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Amenities include a front-desk safe and an elevator
  • Guests really like the accommodations for the comfy beds and cleanliness
  • Just a 4-minute walk from Kensington Gardens and 6 minutes by foot from Hyde Park
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Lancaster Hall Hotel also features a front-desk safe and an elevator.

This 3-star London hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 9:30 AM.
Lancaster Hall Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:30 AM for a fee: GBP 16 for adults and GBP 16 for children
  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV

More

  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 16 for adults and GBP 16 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Lancaster Hall Hotel Hotel
Lancaster Hall Hotel London
Lancaster Hall Hotel Hotel London

Lancaster Hall Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 625 out of 1206 reviews
Rating 8 - Good. 423 out of 1206 reviews
Rating 6 - Okay. 125 out of 1206 reviews
Rating 4 - Poor. 22 out of 1206 reviews
Rating 2 - Terrible. 11 out of 1206 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are small but clean. Nice street close to Hyde Park. Lots of good dining options close by. Close to Paddington station.
Stayed 5 nights in Oct 2025

8/10 Good

Catherine, St. Johns

Liked: Cleanliness, amenities, property conditions & facilities
Had a good stay, easy access to transport
Stayed 3 nights in Oct 2025

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Very nice hotel close to Paddington Station (very good for getting around London). Clean and nice room, price was reasonable and staff was friendly.
Stayed 3 nights in Oct 2025

8/10 Good

Maria

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Helpful staff. Decent room for the price and location. Small lift- not big enough to turn a wheelchair
Stayed 2 nights in Oct 2025

8/10 Good

Susan

Stayed 2 nights in Oct 2025

10/10 Excellent

Doug

Liked: Cleanliness, amenities, property conditions & facilities
Great room
Stayed 3 nights in Sep 2025

8/10 Good

anthony

Stayed 2 nights in Oct 2025

10/10 Excellent

VIRGILIO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

6/10 Okay

darren

Liked: Cleanliness
Room was smaller than anticipated with no room for clothing so ended up living out of the suitcase. Reception staff appear not to have a clue but as a place just to rest my head it was adequate.
Stayed 3 nights in Oct 2025

10/10 Excellent

Thomas

Stayed 1 night in Oct 2025

10/10 Excellent

linda

Liked: Cleanliness, staff & service, property conditions & facilities
just perfect for our needs: central, clean, really friendly and didn't cost an arm and a leg
Stayed 1 night in Oct 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, property conditions & facilities
This property was what we expected. A small room that we could just sleep and decompress in after touring London all day. The nearby food options are good and its location next to Paddington station made it very easy to travel to Heathrow.
Stayed 2 nights in Oct 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in a unique building. The staff was very friendly and the breakfast was good too.
Stayed 2 nights in Oct 2025

6/10 Okay

brad

Liked: Staff & service
Stayed 6 nights in Oct 2025

8/10 Good

Leah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very good. Staff were friendly and accommodating. Rooms were small but clean. Very close to Kensington gardens and Paddington Station. The only downside was that when next door opened their room door you thought someone was coming into your room.
Stayed 2 nights in Sep 2025

6/10 Okay

Amy

Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness

Noisy room, dirty sheets

One of my pillow cases had something that appeared to be blood on it, and my sheets had black marks on them. Also my room was very noisy, and there was a problem with the toilet. I have stayed here before and had no issues, but this stay was sub par.
Stayed 1 night in Oct 2025

10/10 Excellent

Alessandro

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

CHIHHWA YOLANDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Provided in room coffee, tea bags, we didn’t take the breakfast.
Stayed 3 nights in Oct 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, easy walk to tube stations
Stayed 2 nights in Oct 2025

10/10 Excellent

Barbara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely stay we had in a great location at a great hotel! Kudos to the front desk men who were friendly and helpful and gave us great directions. The location of this hotel is within easy walking distance of 2 tube stations and also Hyde Park. We were so happy with our room and all the friendly staff who always made us feel welcome. The room was clean and spacious. We enjoyed breakfast here as well which had many options to choose from. We also had dinner on the same street in a lovely Italian restaurant. Would highly recommend this hotel as your home away from home!
Stayed 3 nights in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay. Room was neat and clean. A bit small, but average size or more for London. Good breakfast buffet, good internet, quiet, with many nearby cafe and restaurant choices. Walkable from Paddington Station.
Stayed 1 night in Oct 2025

10/10 Excellent

BIYE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good！
Stayed 8 nights in Sep 2025

10/10 Excellent

Shivani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff Nice neighborhood for walking with cafes etc
Stayed 1 night in Sep 2025

10/10 Excellent

Sarah, Mickleton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very close to Paddington and Hyde Park. Great Wifi speed and very quiet. I have stayed here before and returned because it was a great place!
Stayed 1 night in Oct 2025

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