16 Jul 2019 by Rupal
Dear Anonymous, Thank you for your positive feedback about the location, I'm glad that it was of convenience to you. I'm disappointed to know that you found the room that you had booked to be small, we do have large rooms available as well if you wish to book it in future. Sincerely, Rupal Operations Manager
23 May 2019 by Rupal
Dear Anonymous, We very much appreciate your comments regarding your stay at the Mercure London Paddington Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rupal Operations Manager
3 Oct 2017 by Victoria Crampton
Thank you for taking your precious time to review your recent stay with us, I am delighted to hear you found the hotel close and the metro station easily accessible. Your feedback is very well received, we look forward to welcoming you back in the very near future. Kind regards, Victoria Crampton, Guest Relations
11 Mar 2024 by Paris
Dear Sanna, thank you for stayng with us and for taking the time to leave a review. I'm glad you had a great experience overall and that you found our staff very friendly and helpful. Apologies for the air ventilation not working during your stay. We are currently refurbishing our ventilation system to ensure this issue is resolved. We look forward to welcoming you next time you're in Paddington. Kind regards, Paris - Mercure London Paddington Hotel
24 Oct 2018 by Mercure London Paddington Management
Hi, Thank you for taking your time to feedback your stay with us, I am glad you found the room clean and tidy, i will pass your feedback regard the breakfast to the Garfunkel's team. We look forward to welcoming you back very soon. Kind Regards Alex
30 Oct 2017 by Victoria - Mercure Paddington
Thank you for taking your precious time to review your recent stay with us. I am delighted to hear you found the stay satisfactory. Your comments are very well received by the whole team. We look forward to welcoming you back in the very near future. Kind regards, Victoria Mercure London Paddington
8 Sep 2017 by Victoria Crampton
Thank you for taking your time to review your recent stay with us, I am delighted to receive your 5 star review. It is a pleasure to hear you found the hotel clean and tidy. The feedback on the tube station location and proximity to connections within London is fantastic. We look forward to having the pleasure of welcoming you back in the very near future. Kind regards, Victoria Crampton. Guest Relations
8 Mar 2017 by Operations Director
Thank you for taking your precious time to review your recent stay with us. It is wonderful to hear you found the hotel good and the location great. We look forward to welcoming you back. Kind regards, Sonya Young Operations Director
15 Dec 2016 by Sonya Young
Thank you for your fantastic feedback. The Mercure London Paddington Hotel offers you the convenience of a central location next to Paddington Station and the comfort of an elegant 4 star contemporary boutique hotel. I am delighted the location was perfect for your stay. We look forward to welcoming you back in the very near future. Kind regards, Sonya Young Operations Director
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms. WiFi is free in public spaces. Event space at this hotel measures 560 square feet (52 square metres) and includes conference space. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Mercure London Paddington. This London hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Mercure London Paddington offers 86 accommodations with a safe and free newspapers. Each accommodation is individually furnished and decorated. 42-inch flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers. This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board. Housekeeping is provided on request.
For a fee, guests can enjoy a full breakfast daily.
Frankie & Benny's – This restaurant specialises in American cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a 24-hour fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, Barclaycard, debit cards and cash.
For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Contactless check-in and contactless check-out are available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.