Mermaid Suite Hotel

3.0 star property

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Photo gallery for Mermaid Suite Hotel

Triple Room
In-room safe, iron/ironing board, free cots/infant beds, free WiFi
Breakfast area
Shower, free toiletries, hair dryer, towels
Dining

Reviews

7.4 out of 10
Good

Popular amenities

  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

Map
3-4 Blenheim Street, London, England, W1S 1LA
  • Hyde Park
    ‪10 min walk‬
  • Piccadilly Circus
    ‪14 min walk‬
  • Buckingham Palace
    ‪19 min walk‬
  • London (LHR-Heathrow)
    ‪34 min drive‬

Room options

Quadruple Room

8.4 out of 10
Very good
(6 reviews)
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Triple Room

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Twin Room

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 3
  • 2 Twin Beds

Double Room, 1 Double Bed

  • Sleeps 3
  • 1 Double Bed

Double Room

7.2 out of 10
Good
(7 reviews)
  • Sleeps 3
  • 1 Double Bed

Single Room

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 1
  • 1 Twin Bed

Studio (4 Adults)

  • Sleeps 4
  • 1 Double Bed and 3 Twin Beds

Family Room (7 Adults)

  • Sleeps 7
  • 1 Double Bed and 5 Twin Beds

Family Room (5 Adults)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

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About this property

Mermaid Suite Hotel

Hotel with a restaurant, steps from Oxford Street
Along with a restaurant, this smoke-free hotel has a front-desk safe and ATM/banking services. WiFi in public areas is free.
Mermaid Suite Hotel offers 32 accommodations with safes and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers and complimentary toiletries. This London hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Our customers tell us they can't get enough of Mermaid Suite Hotel's great location. During your stay, you're just a quick walk from Oxford Street. You'll find features like free WiFi in public areas and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Amenities include a front-desk safe and an ATM
  • Guests have great things to say about the location and the helpful staff
  • Steps from Oxford Street and 11 minutes by foot from Marble Arch
There's a restaurant on site. Public spaces have free WiFi. Mermaid Suite Hotel also features a front-desk safe and an ATM.

This 3-star London hotel is smoke free.

Mermaid Suite Hotel has a restaurant on site.

Languages

Arabic, English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A restaurant

Family friendly

  • Free cot

Conveniences

  • ATM
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: 1:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 9:30 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 50.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: GBP 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 9:30 AM - 11:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Mermaid Suite Hotel London
Mermaid Suite Hotel
Mermaid Suite London
Mermaid Suite
Mermaid Suite Hotel London, England
Mermaid Suite Hotel Hotel
Mermaid Suite Hotel London
Mermaid Suite Hotel Hotel London

Mermaid Suite Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 145 out of 562 reviews
Rating 8 - Good. 219 out of 562 reviews
Rating 6 - Okay. 111 out of 562 reviews
Rating 4 - Poor. 56 out of 562 reviews
Rating 2 - Terrible. 31 out of 562 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location and value

Good value, excellent location for tubes/buses/West End and shopping. I was three flights of stairs up - so not for the short-of-breath!
Stayed 1 night in Mar 2025

10/10 Excellent

Elvis

Stayed 1 night in Mar 2025

6/10 Okay

Dean

Disliked: Amenities, property conditions & facilities
Ok I guess for the price I didn't expect too much, after climbing a flight of stairs with my suitcase to the reception and checking in I was informed my room was in the building across the street, now that was a challenge 5 flights of stairs with my suitcase. Ok now the room at 1st glance it was clean, then start looking around cobwebs up high, damp/mold in the bathroom. The noise all night from the street below, the bed was an old fashioned spring bed, with the springs worn out, the pillows were as flat as a pancake. So overall not the best of experiences in a hotel choice. Hey for $80 I guess it worked. As for the location it was excellent, close to Mayfair and New Bond street, amazing shopping are and not too far from the Tube Station.
Stayed 2 nights in Mar 2025

6/10 Okay

Jeanne

Liked: Cleanliness, staff & service

Great location, but ...

Stayed 1 night in Mar 2025

8/10 Good

Tracey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 night business trip

good location, stayed for 2 nights, room was clean and comfy. Tea/coffee making facilites available, enough storage space. I was located at top flights, quite a few stairs would be unsuitable if anyone had mobility issues, but overall a good place to stay
Stayed 2 nights in Feb 2025

8/10 Good

Michael Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable
Stayed 1 night in Feb 2025

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, amenities
The Mermaid Hotel has been great - it is definitely no 5 star, and probs not for everyone. Very Faulty Towers like ... It's above a shop - no lift - skinny terraced stairs - takes a while for the hot water to kick in - the floors creak - the ceiling creaks from the floors upstairs ... But ... The man in reception is really pleasant - the room was cleaned every day - it has WiFi - just off New Bond Street (the most expensive street in Lodon) one street behind Oxford Street situated between Bond & Oxford Circus Stations ... You could never go past the LOCATION - LOCATION - LOCATION ... I would recommend the Mermaid to anyone who owns ear plugs - understand creaking ceilings can be an issue if you are trying to sleep - and I would not hesitate to stay here again.
Stayed 4 nights in Feb 2025

10/10 Excellent

Helen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel for the value.

Lovely hotel. So central to the key trip attractors. It was a great base. Would certainly come back to the mermaid suits again. Good, warm shower, comfortable beds, and lovely warm room. Amazing value for money too. Would recommend this hotel anyway, and will be back.
Stayed 1 night in Feb 2025

6/10 Okay

Andy

Cheap, good location, get what you pay for.

I stayed for one night and needed nothing more than somewhere to crash. This hotel at £64 in a central location provided that. It is located in a set of different buildings with the main entrance by the Pizza Restaurant. There are lots of steep stairs, six flights upto my small room. Anyone getting on in years or with mobility issues or even heavy luggage is going to struggle. The room was small and dimly lit. The bed functional. A closer inspection reveals the knocks, dirt etc which would benefit from a good tidy up. Sheets and towels all clean. In summary it's a low budget place in a good location. Don't expect more and you won't be too disappointed.
Stayed 1 night in Feb 2025

10/10 Excellent

Maria Cristina

Stayed 1 night in Jan 2025

4/10 Poor

Storey

Fire alarm going off all night not much sleep got
Stayed 1 night in Feb 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Room comfort
We had an overnight stay in a triple room, which was very spacious and very clean. Being a February break it was lovely to have a well heated room and comfy beds. It’s not a luxury hotel by any standard but it’s in a great location and the restaurant was superb (amazing pizzas)!
Stayed 1 night in Feb 2025

8/10 Good

gavin

Stayed 2 nights in Jan 2025

8/10 Good

Paulette

Travelled with group
Liked: Cleanliness
Location is great only minutes away from Oxford Street
Stayed 1 night in Jan 2025

4/10 Poor

Sharon

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Hotel stay

Room was tiny for 2 people. The bathroom was small and was hard to get out of shower. The bed was hard and very uncomfortable.We had very noisy neighbours and you could hear creaking upstairs till about 3am! Wouldnt stay here again i would give this hotel 2 stars
Stayed 2 nights in Jan 2025

6/10 Okay

Kislay

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Very close to King's Cross. Just extremly tiny.
Stayed 3 nights in Oct 2024

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great price for a family of 4 in a great location. Very clean. Would definitely stay again.
Stayed 1 night in Dec 2024

8/10 Good

Darren

Stayed 1 night in Dec 2024

10/10 Excellent

sharon

Stayed 1 night in Dec 2024

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfortable
Stayed 1 night in Dec 2024

10/10 Excellent

Arie

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, roomy, great location. No lift which is a bummer if you have luggage.
Stayed 1 night in Dec 2024

8/10 Good

Eduarda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Alan

Great location and clean. Small room by US standards, and a lot of steps to get to room. Would stay here again.
Stayed 3 nights in Nov 2024

6/10 Okay

Shelagh

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Nov 2024