Along with a restaurant, this smoke-free hotel has a front-desk safe and ATM/banking services. WiFi in public areas is free.
Mermaid Suite Hotel offers 32 accommodations with safes and hair dryers. Flat-screen televisions are featured in guestrooms.
Bathrooms include showers and complimentary toiletries. This London hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
Our customers tell us they can't get enough of Mermaid Suite Hotel's great location. During your stay, you're just a quick walk from Oxford Street. You'll find features like free WiFi in public areas and a restaurant.
Free WiFi
Enjoy a bite to eat at the restaurant
Amenities include a front-desk safe and an ATM
Guests have great things to say about the location and the helpful staff
Steps from Oxford Street and Bond Street
There's a restaurant on site. Public spaces have free WiFi. Mermaid Suite Hotel also features a front-desk safe and an ATM.
This 3-star London hotel is smoke free.
Mermaid Suite Hotel has a restaurant on site.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Food and drink
A restaurant
Family friendly
In-room cot
Conveniences
ATM
Limited-hour front desk
Luggage storage
Safe at front desk
Guest services
Housekeeping (daily)
Accessibility
No lift
More
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Free cot
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
Flat-screen TV
Food and drink
Electric kettle
More
Heating
Iron/ironing board
Phone
Safe
Policies
Check-in
Check-in start time: 1 PM; Check-in end time: 1:00 AM
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Special check-in instructions
The front desk is open daily from 9:30 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for GBP 60 per night.
Free cribs (infant beds)!
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Rollaway bed fee: GBP 60 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 9:30 AM - 11:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
Registered guests are the only ones allowed to be in guestrooms.
Property is also known as
Mermaid Suite Hotel London
Mermaid Suite Hotel
Mermaid Suite London
Mermaid Suite
Mermaid Suite Hotel London, England
Mermaid Suite Hotel Hotel
Mermaid Suite Hotel London
Mermaid Suite Hotel Hotel London
Mermaid Suite Hotel Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 178 out of 674 reviews
10 - Excellent
178
Rating 8 - Good. 253 out of 674 reviews
8 - Good
253
Rating 6 - Okay. 137 out of 674 reviews
6 - Okay
137
Rating 4 - Poor. 69 out of 674 reviews
4 - Poor
69
Rating 2 - Terrible. 37 out of 674 reviews
2 - Terrible
37
7.6/10
Cleanliness
7.8/10
Staff & service
6.4/10
Amenities
6.8/10
Property conditions & facilities
Reviews
Verified
6/10 Okay
Candida
18 Mar 2026
Liked: Cleanliness, staff & service
Location perfect for events shops on Oxford and Bond St
Clean bed and bathroom and value for money
Pleasant welcome and an easy check-in. Room was very comfortable, clean, with all you would need for a short stay. A great location just off Oxford Street, close to Bond Street tube station. Highly recommended for a few nights in Central London.
Andrew
Stayed 1 night in Jan 2026
Verified
10/10 Excellent
Gary
17 Feb 2026
Liked: Cleanliness, staff & service, amenities
Did what it said on the tin. Lovely room, that was clean, tidy and comfortable.
So convenient a location. Lovely restaurant attached to hotel. They gave good discount
Christine
Stayed 2 nights in Jul 2025
Verified
4/10 Poor
Ian
8 Jan 2026
Liked: Cleanliness, staff & service
The beds must have been the cheapest mattress ever
Only stayed there because the Hotel was in the right spot for the business I had to do ovrtwise the rest of room was fine just the beds
Good room for a trip with several friends. Service was nice and easy, and close to Underground and good stores and restaurants. A bit run down but that's what happens in an old building. Would definitely go again!
Rita
Stayed 3 nights in Oct 2025
Verified
6/10 Okay
Tim
10 Dec 2025
Disliked: Cleanliness, amenities
Room was okay, bit grubby, could do with updating. Only time saw staff was on booking in.
Location was incredible. Right in the middle of SoHo. You get what you pay for - the room is quite small, the shower is very small, no elevator/lift on site. But overall a great spot