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"Very convenient for our visit to Royal Albert hall " More

By a verified traveller on Mon 21 Feb 2022

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Classic Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
€121* Per night/room 21 Apr - 22 Apr

Family Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Classic Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Classic Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Classic Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Economy Single Room, Shared Bathroom

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Montana Hotel London. During your stay, you're just a quick walk from Natural History Museum. Features include free WiFi in public areas, plus a restaurant and a bar.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Natural History Museum and Imperial College London
  • Airport shuttle service available for a fee

Montana Hotel London ratings based on 15 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Montana Hotel London

Everyone (9) Couples (1) Family (2)
1 out of 5
Dirty and unkempt in the reception area, furniture stacked high and blocking access. No information given on arrival - just given a key card and left alone. No friendliness or help from Reception staff. Stayed in Room 110 - which is directly above the main door and adjoining Indian restaurant. Woken up shortly after 6am by staff in restaurant emptying bins, breaking glass, and banging with hammers as they were ripping up the carpet. No idea why the hotel put us in this room when they knew the work was going to start that morning and that our room would be affected by the noise. Room itself shoddy - like a 1970s B&B with flocked wallpaper and polystyrene ceiling tiles. No water available in Room and only one bath towel given. Also the air conditioning unit was held together by brown parcel tape, and wouldn't work during the night as the tape had come loose and blocked the air vent. Photos available if the Hotel wishes to reply to me. Bathroom itself is dangerous, as there is a step up into the bathroom which is concealed by the bathroom door. Not suitable for people with mobility issues or young children. No apology or explanation given for the poor service on check on, despite raising it with staff. Honestly don't know how or why this hotel has such a high rating. It's dated, very basic and completely overpriced for the service your receive. The worst hotel we've stayed in in London.

Posted by on 17 Jul 2023

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4 out of 5
Very convenient for our visit to Royal Albert hall

Posted by on 21 Feb 2022

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5 out of 5

Posted by on 22 Dec 2021

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4 out of 5
Bathroom spotless, quiet room, fridge very useful, great location for underground access. All staff pleasant & courteous. Would stay again & recommend to others.

Posted by on 25 Sep 2019

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Comment from Hotel Management

27 Sep 2019 by Maria Carlucci Operations Manager Asst.

Dear Guest, Thank you for taking the time to review your recent stay with us at the Montana Hotel. We are delighted we left you with a memorable experience and we would like to thank you for your compliments on our courteous staff and great location. We hope to have the pleasure to welcome you back soon. Best Regards, Maria Carlucci Operations Manager Asst.

5 out of 5

Very convenient

Pros: Location
Cons: It could be cheaper !
Location: Tube station 2min away, several restaurants in the vicinity, lovely area
Great hotel in a great location - just across the tube station. I's a bit dated but perfectly comfortable and clean. I would stay there again.

Posted by , from UK on 11 Dec 2017

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2 out of 5
Majoitus kellarikerroksessa tuotti karvaan pettymyksen. Aamupala oli hyvä sekä palvelu toimi, hyvä sijainti.

Posted by on 21 Jan 2023

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3 out of 5
Huoneessa todennäköisesti hometta, todella tunkkainen ja outo haju. Aamulla päänsärky joka helpotti heti kun pääsi ulos sieltä.

Posted by on 18 Sep 2022

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4 out of 5
Tulimme hotelliin ja saimme ensi kellarikerroksesta huoneen, jossa ei matkapuhelinverkko ei toiminut ja wifi ei ollenkaan tai hetkittäin erittäin heikosti.Huoneesta oli näköala sisäpihaan, niin, että ikkuna oli maatasossa ja siellä oli ummehtunut haju. Huone oli myös todella ahdistava ja ikkuna maatasossa suoraan pienelle sisäpihalle. Pyysin huoneen vaihtoa ja saimme onneksi tilalle mukavan huoneen katunäköal, missä verkko toimi ja oli ihan siisti

Posted by on 9 Dec 2019

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Comment from Hotel Management

10 Dec 2019 by Maria Carlucci Operations Manager Asst.

Dear Guest, Thank you for taking the time to review your recent stay with us at the Montana Hotel. We are disappointed to learn that the first room did not meet your expectations however, we are pleased to hear that our staff assisted you efficiently in providing you a with a different room. We hope to have the pleasure of welcoming you back soon. Warm Regards, Maria Carlucci Operations Manager Asst.

5 out of 5
Siisti hotelli ja erittäin ystävällinen henkilökunta.

Posted by on 4 Dec 2019

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Comment from Hotel Management

10 Dec 2019 by Maria Carlucci Operations Manager Asst.

Dear Guest, Thank you for your kind compliments on our friendly staff and for highlighting our high standard of cleanliness. We are pleased you enjoyed your recent visit and we really hope to have the pleasure of welcoming you back to the Montana Hotel soon. Warm Regards, Maria Carlucci Operations Manager Asst.

5 out of 5
Schönes Hotel (entspricht den Bildern auf der Website) an sehr guter Lage, wenige Meter von der U-Bahnstation Gloucester Road entfernt. Sehr freundliches, zuvorkommendes Personal. Einzig nachts etwas laut durch den Strassenlärm, die Fenster dichten diesen nicht mehr ab.

Posted by , from Luzern on 4 Nov 2019

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Comment from Hotel Management

15 Nov 2019 by Maria Carlucci Operations Manager Asst.

Dear Guest, Thank you for your positive feedback. We really appreciated your compliments on our great location but most importantly on our courteous and friendly staff. We hope to have the pleasure of welcoming you back to the Montana Hotel soon. Yours Sincerely, Maria Carlucci Operations Manager Asst.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Tour or ticket assistance, multilingual staff, and concierge services are also featured at Montana Hotel London. This 3-star London hotel is smoke free.

  • 55 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: West Brompton Underground Station (1.6 km / 1 mi)
  • Metro station: Gloucester Road Underground Station (0.1 km / 0.1 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Montana Hotel London offers 55 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with digital channels. This London hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hairdryers can be requested.

  • Minibar
  • In-room dining
  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer available
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning

Food & Drink

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 9:30 AM and at the weekend from 8:00 AM to 10:00 AM.

On-site venue – This restaurant specialises in Indian cuisine and serves breakfast, lunch and dinner.

Room service is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Montana Hotel London offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 20.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Contactless check-in and contactless check-out are available.

  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 1
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Number of children who can stay free - 5
  • Online penalty collection
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 11.95 per person
  • Airport shuttle fee: GBP 90 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: GBP 90 (one-way), (from 1 to 12 years old)
  • Rollaway bed fee: GBP 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Montana Hotel London
  • Montana Hotel
  • Montana London
  • Montana Excel London
  • Montana Excel Hotel London
  • Hotel Montana Excel London, England
  • Montana Hotel London Hotel
  • Montana Hotel London London
  • Montana Hotel London Hotel London

You should know

  • Up to 5 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.