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Nayland Hotel

3.0 star property

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Photo gallery for Nayland Hotel

Exterior
Classic Triple Room
Exterior
View from property
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
132-134 Sussex Gardens, London, England, W2 1UB
  • Hyde Park
    ‪5 min walk‬
  • Marble Arch
    ‪12 min walk‬
  • Oxford Street
    ‪3 min drive‬
  • London (LHR-Heathrow)
    ‪31 min drive‬

Room options

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

  • 17 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Single Room, 1 Single Bed

Single Room, 1 Single Bed

Single Room, 1 Single Bed

8.4 out of 10
Very good
(7 reviews)
  • 8 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Triple Room

Classic Triple Room

Classic Triple Room

8.0 out of 10
Very good
(5 reviews)
  • 12 sq m
  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

View all photos for Standard Room

In-room safe, desk, free WiFi, bed sheets

Standard Room

7.2 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

8.0 out of 10
Very good
(9 reviews)
  • 13 sq m
  • Sleeps 2
  • 2 Twin Beds

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About this property

Nayland Hotel

Victorian hotel with a 24-hour front desk and a bar
This smoke-free hotel features a bar/lounge, a snack bar/deli, and coffee/tea in a common area. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and a TV in a common area are onsite.
Nayland Hotel offers 40 accommodations with safes and hair dryers. 28-inch flat-screen televisions come with digital channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Nayland Hotel. During your stay, you're just a quick walk from Hyde Park. Free WiFi in public areas, a bar, and breakfast (surcharge) are available.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, an elevator, and coffee/tea in a common area
  • Within a 10-minute walk of Hyde Park and Kensington Gardens
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Nayland Hotel also features tour/ticket assistance, coffee/tea in a common area, and a front-desk safe.

This Victorian London hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 9:00 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking; reservations required
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: GBP 8 for adults and GBP 4 for children
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with digital channels

Food and drink

  • Room service

More

  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 8 for adults and GBP 4 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Nayland
Nayland Hotel Guest House
Nayland Hotel Guest House London
Nayland London
Nayland Hotel London
Nayland Hotel
Nayland Hotel London, England
Nayland Hotel Hotel
Nayland Hotel London
Nayland Hotel Hotel London

Nayland Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 158 out of 651 reviews
Rating 8 - Good. 273 out of 651 reviews
Rating 6 - Okay. 134 out of 651 reviews
Rating 4 - Poor. 51 out of 651 reviews
Rating 2 - Terrible. 35 out of 651 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to. Clean and helpful staff. For the money it was good!
Stayed 6 nights in May 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Location was great and the customer service was the best!
Stayed 2 nights in May 2025

8/10 Good

Jean

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A comfortable stay

The room was comfortable. Not much of a bar area to relax and have a drink in. The staff were very accommodating and friendly.
Stayed 1 night in May 2025

8/10 Good

Nicki

Travelled with group
Liked: Cleanliness, staff & service, room comfort

It’s fine.

It was fine - I wasn’t expecting blankets and bedspreads but rather hoping for nice white duvets. It was clean and tidy and the room was cleaned for our return each day, clean towels, beds made etc. could look smarted with decor and carpet, but it was all fine really. Shame we have to get our cups of tea downstairs and bring to the room, that was odd and I wondered if it’s ok health and safety wise…boiling water. But it was fine, honestly. A good base. Comfy beds.
Stayed 3 nights in May 2025

10/10 Excellent

David

Travelled with family
Liked: Amenities, property conditions & facilities
Great staff, great location. Will continue to stay at this hotel in the future.
Stayed 3 nights in May 2025

10/10 Excellent

David

Travelled with family
Enjoyed the whole stay.Will continue to visit this hotel, great staff, great location.
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great London stay

Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and service. In our room there were no duvet to the bed, only a fleece blanket covered in a too small bed linen which wasn't nice to use and hard to share for two people. Apart from this, everything else was good.
Stayed 3 nights in Apr 2025

8/10 Good

Shamsul

Overall good
Stayed 1 night in Apr 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Emmanuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Naiana

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Location was perfect! The staff was really nice and let us leave our luggage before check in. The hotel was a bit updated, but good enough for one night. Very quiet, has a great night of sleep!
Stayed 1 night in Apr 2025

6/10 Okay

AMARJEET

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
TV was set to Italian so could not understand a word and could not set it back to English, as I have no Italian knowledge. I asked front desk for help, but was ignored !
Stayed 1 night in Mar 2025

8/10 Good

kenneth

Liked: Cleanliness, staff & service, room comfort

cheap and cheerful

Staff were friendly and the breakfast was basic but plentiful continental style. location great and easy walk from tube or train. small basic room but all you need for a couple of nights.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay and hosts

They really accommodated us during our stay so the service was much appreciated, I've seen some reviews regarding the decor being outdated / bathroom being small. Whilst these are true, for what you're paying and the fact you're central - we thought it was great and as expected. The important thing was the room was clean!
Stayed 2 nights in Mar 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Quiet, especially rooms at the rear
Stayed 1 night in Feb 2025

8/10 Good

Brogan

Liked: Cleanliness, staff & service, property conditions & facilities

Great for exploring London

Couple <30 years old travelling to London for a couple of days. The hotel was great as it offered parking (although limited), which I called ahead to confirm the availability of. It was very well priced for being so close to the city centre and everywhere in London was easily accessible. The room was basic and small but that was no issue for us as we were out all day. Good hot water supply even in peak times such as morning. We did not have the breakfast as we did not think the selection was enough for us and we preferred to go elsewhere. We would absolutely stay again.
Stayed 2 nights in Feb 2025

6/10 Okay

Daysi

Liked: Cleanliness, staff & service
Easy to walk around
Stayed 1 night in Feb 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

Great location - free parking was a bonus. Room (612) is very small - but apart from that very comfortable and clean. Liked the free coffee/tea station in reception foyer - ideal after a long day out in winter. Will definitely book again.
Stayed 2 nights in Feb 2025

6/10 Okay

Fabio

Travelled with group
Disliked: Room comfort

Può fare molto di piu

Zona con tantissima scelta di hotel perchè una zona comoda anche per gli spostamenti per vedere sopratutto le attrazioni turistiche... hotel nella media eravamo 3 in una stanza scomodo per muoversi era stretta peccato. vorrei dare un giudizio negativo per la colazione abbiamo pagato ma veramente scarsa e sala colazioni stretta peccato è un hotel dove può fare tantissimo
Stayed 4 nights in Feb 2025

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location
Stayed 2 nights in Feb 2025

8/10 Good

EVA

Travelled with group
Liked: Cleanliness, staff & service

Good

Good!
Stayed 3 nights in Feb 2025

8/10 Good

David

Liked: Cleanliness, staff & service
Excellent priced (on a Sunday) London hotel in very convenient position 5 minutes from Paddington. Basic room facilities, but staff helpful, and the little extras like free teas and coffees in reception (nothing in the rooms) and free breakfast (reasonable choice and freshly made by helpful staff) a bonus.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfortable with an excellent breakfast!

We really enjoyed our overnight stay at this hotel which is in a very good location. Clean room and bathroom with a very comfortable bed and the breakfast was excellent! Thank you!
Stayed 1 night in Jan 2025

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