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Aparthotel

No.5 Maddox Street

4.5 star property
VIP Access

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Photo gallery for No.5 Maddox Street

Breakfast area
Fridge, microwave, oven, stovetop
0-inch LED TV with digital channels, TV, MP3 dock
Premium bedding, in-room safe, individually decorated
In-room dining

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

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5 Maddox Street, Mayfair, London, England, W1S 2QD
  • Place, London Palladium Theatre
    ‪1 min walk‬
  • Place, Oxford Circus
    ‪2 min walk‬
  • Place, Piccadilly Circus
    ‪9 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪43 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Apartment, 1 Bedroom

Premium bedding, in-room safe, individually decorated

Deluxe Apartment, 1 Bedroom

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Apartment, 1 Bedroom

Fridge, microwave, oven, stovetop

Executive Apartment, 1 Bedroom

  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Apartment, 1 Bedroom

Fridge, microwave, oven, stovetop

Superior Apartment, 1 Bedroom

  • Sleeps 3
  • 1 Queen Bed

View all photos for Apartment, 3 Bedrooms (Bartlett)

Premium bedding, in-room safe, individually decorated

Apartment, 3 Bedrooms (Bartlett)

  • Sleeps 7
  • 3 King Beds

View all photos for Apartment, 2 Bedrooms (Loft)

0-inch LED TV with digital channels, TV, MP3 dock

Apartment, 2 Bedrooms (Loft)

  • Sleeps 4
  • 2 King Beds

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About this property

No.5 Maddox Street

Luxury aparthotel in London
This smoke-free aparthotel features dry cleaning and free WiFi in public areas. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Conveniences include an electric kettle and a dishwasher, and guests will appreciate thoughtful touches like an espresso maker and bathrobes.
No.5 Maddox Street offers 12 air-conditioned accommodations with MP3 docking stations and espresso makers. These individually decorated and furnished accommodations include dining tables. Beds feature premium bedding. LED televisions come with digital channels. Accommodations at this 4.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathrobes and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include safes and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Our customers tell us they can't get enough of the helpful staff at No.5 Maddox Street. During your stay, you're just a quick walk from Oxford Street. Enjoy features like free WiFi in public areas and dry cleaning service. This luxury aparthotel has 12 apartments on 5 floors. Each apartment offers free WiFi and a kitchen.
  • Each apartment offers a kitchen, a living room, and an LED TV
  • Free WiFi and wired Internet
  • Services include dry cleaning/laundry and luggage storage
  • Steps from London Palladium Theatre and Oxford Circus
  • Cats and dogs welcome for free
No.5 Maddox Street offers its guests dry cleaning/laundry services. WiFi and wired Internet are free in public spaces.

This Georgian London aparthotel is smoke free.

Property amenities

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Family friendly

  • Children stay free (see details)
  • Free cot
  • Highchair

Kitchen

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Freezer
  • Hob
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Toaster

Dining

  • Dining table

Bedrooms

  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed: GBP 54 per night

Bathroom

  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Living room

Entertainment

  • 0-inch LED TV with digital channels
  • MP3 dock

Laundry

  • Dry cleaning/laundry service

Work spaces

  • Desk chair
  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Pets stay free
  • Service animals exempt from fees
  • Deposit: GBP 500 per stay

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Upper floors accessible by stairs only
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Daily housekeeping
  • Electrical adapters
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Safe

Location highlights

  • In a shopping district
  • In the city centre
  • Near a metro station
  • Near a train station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 12 units
  • 5 floors
  • At least 80% lighting from LEDs
  • Bulk dispensers for toiletries
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • Georgian architecture
  • Individual decor
  • Individual furnishings
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 5:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property has 5 floors. Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 54 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: GBP 500 per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 54 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 9:00 AM - 5:00 PM.
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property provides smart phones with unlimited 3G internet and calls to selected countries included.
Property Registration Number No Registration ID
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Maddox No.5
Maddox Street No.5
No.5 Maddox
No.5 Maddox Street
No.5 Maddox Street Apartment
No.5 Maddox Street Apartment London
No.5 Maddox Street London
No.5 Street
Street No.5
No.5 Maddox Street London
No.5 Maddox Street Aparthotel
No.5 Maddox Street Aparthotel London

No.5 Maddox Street Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 216 out of 326 reviews
Rating 8 - Good. 82 out of 326 reviews
Rating 6 - Okay. 16 out of 326 reviews
Rating 4 - Poor. 6 out of 326 reviews
Rating 2 - Terrible. 6 out of 326 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

William

Business traveller
Liked: Cleanliness, room comfort

Spectacular.

Phenomenal location, exceptionally large unit for London, impeccably clean. I already booked my next stay there when I return to London.
Stayed 1 night in Sep 2025

8/10 Good

James

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Tasha

Travelled with partner
Liked: Cleanliness, property conditions & facilities
It was fantastic have an apartment right in the centre of the West End, but it was so quiet! Would definitely stay here again 😊
Stayed 1 night in Sep 2025

10/10 Excellent

Jeongyoon

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Marilyn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Brilliant location. Very comfortable accommodation.
Stayed 5 nights in Aug 2025

10/10 Excellent

Michael

Stayed 1 night in Jul 2025

6/10 Okay

Danny

Travelled with family
Liked: Staff & service
Disliked: Amenities
Staff is very friendly and helpful. The downfall to this property is it doesn’t have any elevators. We had to carry 3 large suitcases up 4 steep floors. The rooms are nice and spacious. There are no amenities in the building. If you are staying at this property bring a small carry on.
Stayed 1 night in Aug 2025

10/10 Excellent

ann

Liked: Cleanliness, room comfort

Great place Highly recommended

It was comfortable with all amenities - so clean . Location was great for sightseeing.
Stayed 3 nights in Jul 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gem of a place to stay

Fantastic boutique hotel - spacious living area, comfy bed, fluffy towels, remote controlled air conditioning, nice kitchen area and a great location. Absolutely nothing to fault ( no lift which is worth bearing in mind but a gem of a place to stay).
Stayed 1 night in Aug 2025

10/10 Excellent

Rahim

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort

Nice location, but this flat needs a lot of love…

The flat we stayed in was a 4th floor walk-up. It would be better if we knew that before hand. Second, the flat has some clear maintenance needs: a shower water temp knob fell off mid shower, the window in the living room is quite old and the lock latch was broken, and the doors to the bedroom and closet need to be oiled. The bed is old and way to soft, and the safe is poorly positioned at the bottom of the closet, which was about 8” from the bed…very difficult to get to.
Stayed 5 nights in Jul 2025

10/10 Excellent

Hana

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely loved it! Clean, lots of space & great location!
Stayed 3 nights in Jul 2025

8/10 Good

Marcelino

Travelled with family and small children
Liked: Property conditions & facilities
The location is great and certainly unbeatable. Accessing the apartment was straight forward with the instructions that were sent. However, it would’ve been nice to know that it was a second floor apartment with no elevator. AC worked great. Windows seemed to be falling apart, sofa didn’t seem too clean, not did the living room rug. The staff I contacted through email was non-communicative, but responsive: they didn’t answer but did what I asked on two occasions that I wrote. All in all, nice place to stay, just don’t expect new and clean furnishing, and certainly don’t bring bags you don’t want to carry up a few flights of stairs.
Stayed 3 nights in Jun 2025

10/10 Excellent

Adees

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, amenities
Amazing location in the heart of Mayfair London. Very friendly staff. As other reviews have stated there is no elevator so be prepared to lift your bags up the stairs (we were up 5 floors). The room was in ok shape and is ready for some repairs and updates (e.g tired couch, paint, bath fixtures).
Stayed 2 nights in Jun 2025

10/10 Excellent

Michael

Stayed 2 nights in May 2025

10/10 Excellent

Ximena

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing location, one room was extremely quick, the other one a bit loud as it faced the road, not a big deal for us. The only downside no elevator, otherwise. We loved it.
Stayed 4 nights in May 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

tor, bethesda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spacious, very comfortable, bright and airy, but a little dated. Perfect location, but be prepared to climb stairs. Overall, great experience, will stay again.
Stayed 3 nights in May 2025

10/10 Excellent

Monique

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was wonderful. They were more than helpful. The 2 bed loft was wonderful as was the location. I wish I could have stayed longer.
Stayed 3 nights in Apr 2025

10/10 Excellent

Kathleen

Travelled with group
Liked: Cleanliness, room comfort

Well-located apartment hotel.

No. 5 Maddox Street is conveniently located. The staff were very attentive to all our needs. The property is comfortable and well-maintained. The only negative I would say is that there is no lift. We definitely got our cardio in after walking up to 5! If that's not a problem for you, definitely book this lovely apartment hotel.
Stayed 4 nights in Apr 2025

10/10 Excellent

Lora

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Apr 2025

10/10 Excellent

Dhuha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Definitely staying there again
Stayed 4 nights in Mar 2025

8/10 Good

Aaron

Liked: Cleanliness, room comfort

Great hidden gem

Great location and very spacious and comfortably apartment. Outside area was a bit noisy but to be expected given central location. Could be a bit better signposted.
Stayed 1 night in Apr 2025

10/10 Excellent

Sabrina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very wonderful
Stayed 1 night in Mar 2025

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