See all properties

Norfolk Plaza

3.0 star property

Choose dates to view prices

Photo gallery for Norfolk Plaza

Restaurant
Property grounds
Lobby
Property grounds
Exterior

Reviews

6.2 out of 10

Popular amenities

  • Restaurant
  • Breakfast available
  • Business services
  • Bar
  • Laundry room
  • Housekeeping

Explore the area

View in a map
29-33 Norfolk Square, Paddington, London, England, W2 1RX
  • Place, Hyde Park
    ‪6 min walk‬
  • Place, Kensington Gardens
    ‪6 min walk‬
  • Place, Marble Arch
    ‪13 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪59 min drive‬

Room options

View all photos for Standard Double Room

Iron/ironing board

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Single Room

Standard Single Room | Room amenity

Standard Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Triple Room, 3 Single Beds

Iron/ironing board

Standard Triple Room, 3 Single Beds

  • Sleeps 3
  • 3 Single Beds

Similar properties

Exterior
Mitre House Hotel
London City Centre
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Bar
4.1 out of 5, Very good, 2,436 reviews
The price is €126
includes taxes & fees
7 Jun - 8 Jun
Mitre House Hotel

About this property

Norfolk Plaza

Along with a restaurant, this smoke-free hotel has a bar/lounge and a business center. WiFi in public areas is free. Other amenities include a meeting room, dry cleaning, and laundry facilities.
Norfolk Plaza offers 87 accommodations with coffee/tea makers. Bathrooms include showers and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.
During your stay at Norfolk Plaza, you're just a quick walk from Hyde Park. You'll find features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi and wired Internet in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, a business center, and a meeting room
  • Within a 10-minute walk of Hyde Park and Kensington Gardens
  • Airport shuttle service available
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and a meeting room are available.

WiFi and wired Internet are free in public spaces. Norfolk Plaza also features multilingual staff, laundry facilities, and dry cleaning/laundry services.

This 3-star London hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Norfolk Plaza has a restaurant on site.

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Airport shuttle available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: GBP 6.75 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Accessibility

  • Lift

More

  • 3 buildings
  • 7 floors
  • Edwardian architecture
  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker

More

  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 6.75 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Norfolk Plaza

Norfolk Plaza

Norfolk Plaza Hotel

Norfolk Plaza Hotel London

Norfolk Plaza London

Norfolk Plaza Hotel London, England

Norfolk Plaza Hotel

Norfolk Plaza London

Norfolk Plaza Hotel London

Norfolk Plaza Reviews

Reviews

6.2
Rating 10 - Excellent. 75 out of 993 reviews
Rating 8 - Good. 295 out of 993 reviews
Rating 6 - Okay. 309 out of 993 reviews
Rating 4 - Poor. 205 out of 993 reviews
Rating 2 - Terrible. 109 out of 993 reviews

6.4/10

Cleanliness

7.4/10

Staff & service

5.4/10

Amenities

5.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Stayed 6 nights in Mar 2020

8/10 Good

Vlado

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice stay for a reasonable price

The room was clean and for smokers (I am). The breakfast was perfect. No hot water sometimes.
Stayed 5 nights in Mar 2020

2/10 Terrible

Babak, Toronto

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is fantastic, minutes walk from Paddington station and in the vicinity of many great sights London has to offer. But that and maybe the price is all that's great about this hotel. It is dirty, mismanaged, and in poor condition. Expedia advertised this hotel as a three-star. One star is a star too many for this establishment.
Stayed 4 nights in Mar 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2020

10/10 Excellent

Patrick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Pleasant stay

Staff are very helpful and greet you with a smile
Stayed 1 night in Feb 2020

8/10 Good

Anne

Liked: Cleanliness, staff & service, room comfort

Handy hotel.

Cosy and quiet hotel. Very poor quality TV if you enjoy your TV in bed though. It has a handy lift and is clean. Handy for all amenities and central. Safe area with shops and eateries all around. Situated on a nice quiet square. Great for price.
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Stayed 5 nights in Feb 2020

6/10 Okay

shabina

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Jan 2020

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I visited the prperty over 30 yrs ago, and i had expection, only i had moved on and the property had,nt. The carpets where threadbare, the beds where uncomfortable with thin mattresses, the rooms certainly needed freshing up. Its in a great central location, jyst needs some TLC. Asked if i would stay again??? Mayb
Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
It's needs floor changing it's old . The staff should wear ID to be identified
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service
Good location. Property needs updating.but generally good sized rooms
Stayed 5 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
An excellent location near places to eat and the Big Red Bus stop. Friendly staff and comfortable beds but need more pillows in the room.
Stayed 3 nights in Jan 2020

6/10 Okay

Andrea

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities

Good stay, very old hotel.

Had a weekend stay with a friend in this hotel which looks nice at the reception area but very old in the room. To be a 3 star hotel is really so old, especially the bathroom..... Over all we had a good permanency, just sometimes the water wasn’t so warm under the shower.
Stayed 4 nights in Jan 2020

4/10 Poor

Verified traveller

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel looks decent from the outside. Once you got to the room, it's very dated. Do not expect anything fancy. To compare, Motel 6 in the US looks like a resort. Location is great, 3min walk to Paddington station.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Staff & service
Stayed 1 night in Jan 2020

6/10 Okay

Linda

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff was not interested . Generally poor standard of room
Stayed 1 night in Jan 2020

10/10 Excellent

Aan, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The counter Staff serve so polite & helpful. The water not heat enough in sudden time.
Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
easy access to public transportation,friendly staff. Furnitures ,esp squeaky floor needs to be remodeled. Moses was very helpful and accommodating..
Stayed 5 nights in Dec 2019

6/10 Okay

Verified traveller

Stayed 4 nights in Dec 2019

10/10 Excellent

DAVID

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel in central London

They hotel was in a super location ,staff was exceptional,very helpful and knowledgeable,really great value in a nice part of London with little restaurants around and even walkable to Marble Arch 20 mins away. Thank you to all the front desk staff..I don't put many reviews but they made me want to share this hotel for others to enjoy
Stayed 9 nights in Dec 2019

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Very poor old fashioned out dated building, room in Avery poor condition, tv didn’t work
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Stayed 5 nights in Dec 2019

Hotels