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Park Grand Mayfair

Property class: 5 and above

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Photo gallery for Park Grand Mayfair

A grand staircase with ornate woodwork and a patterned ceiling.
A modern lobby with a high ceiling, a chandelier, seating areas, and large windows offering views of the city.
A grand staircase with ornate woodwork and a decorative mirror.
A hotel room with two beds, a desk, a chair, a mirror, and a window with curtains.
A man in a suit standing at the entrance of The Marble Arch hotel.

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Room service

Explore the area

View in a map
31 Great Cumberland Place, London, England, W1H 7TA
  • Place, Oxford Street
    ‪3 min walk‬
  • Place, Marble Arch
    ‪3 min walk‬
  • Place, Hyde Park
    ‪4 min walk‬
  • Airport, London (LCY-London City)
    ‪47 min drive‬

Room options

View all photos for Deluxe Single Room

Minibar, in-room safe, desk, soundproofing

Deluxe Single Room

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Single Room

A hallway with mirrored walls and a polished floor, leading to a door with a person standing inside.

Deluxe Single Room

7.2 out of 10
Good
(5 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

A hotel room with a large bed, a desk, a chair, a lamp, a TV, and a window with curtains.

Deluxe Double Room

7.0 out of 10
Good
(28 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Club Double Room

A modern hotel room with a large bed, a built-in wardrobe, a vanity with a mirror, and a bedside table with a lamp.

Club Double Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Triple Room

A hallway with mirrored walls and a polished floor, leading to a door with a person standing inside.

Deluxe Triple Room

9.6 out of 10
Exceptional
(7 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Berkley Double

Minibar, in-room safe, desk, soundproofing

Berkley Double

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Berkley Single

Minibar, in-room safe, desk, soundproofing

Berkley Single

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Similar properties

Cocktail bar
The Cumberland, London
London City Centre
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.4 out of 5, Excellent, 2,094 reviews
The price is €192
includes taxes & fees
31 Aug - 1 Sept
The Cumberland, London

About this property

Park Grand Mayfair

A restaurant, concierge services, and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include laundry facilities, free newspapers, and a front-desk safe.
Park Grand Mayfair offers 42 accommodations with minibars and safes. Televisions come with satellite channels. Bathrooms include shower/tub combinations, slippers, designer toiletries, and hair dryers.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. A nightly turndown service is provided and housekeeping is offered daily.

Our customers tell us they can't get enough of the helpful staff at Park Grand Mayfair. During your stay, you're just a quick walk from Marble Arch. You'll find features like free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • English breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Just a 3-minute walk from Marble Arch and 3 minutes by foot from Oxford Street
There's a restaurant on site. Public spaces have free WiFi. Park Grand Mayfair also features concierge services, complimentary newspapers in the lobby, and laundry facilities.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy English breakfast daily from 7:30 AM to 10:30 AM.
Park Grand Mayfair has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily English breakfast available 7:30 AM to 10:30 AM for a fee: GBP 19.95 per person
  • A restaurant

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Accessibility

  • Lift

More

  • 1 building
  • 6 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • IPod dock
  • TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 19.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
The credit/debit card used to book the Advance Purchase rate must be presented at the time of check-in. Guests who plan to pay for other guests' stay must contact the property in advance.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Marble Arch Montcalm
Marble Arch Montcalm Hotel
Marble Arch Montcalm London
Montcalm Marble Arch
The Marble Arch By Montcalm Hotel London
Marble Arch London Hotel London
Marble Arch London Hotel
Marble Arch London London
Marble Arch Hotel
Marble Arch London
Marble Arch
The Marble Arch London England
The Marble Arch by Montcalm

Park Grand Mayfair Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 233 out of 638 reviews
Rating 8 - Good. 162 out of 638 reviews
Rating 6 - Okay. 97 out of 638 reviews
Rating 4 - Poor. 71 out of 638 reviews
Rating 2 - Terrible. 75 out of 638 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Full English Buffet Breakfast was fresh and well served.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Colin

Liked: Staff & service
Good , staff were very good
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, amenities
Outstanding staff supporting reception and breakfast - the chef delivers the best omelette ever!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice and convenient hotel
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Eleanor

the rooms are spacious and the location is very convenient for me. the staff is really attentive and polite.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a really pleasant stay from start to finish. The room was lovely and very comfortable, with everything we needed to relax after a long day. The entire hotel was impressively clean, which made a big difference and added to the overall feeling of quality and care. It was also very easy to find, which made arrival stress free, especially when traveling somewhere new. The location is fantastic, with great access to nearby attractions, transport, and places to eat, so getting around was simple and convenient. Overall, it was a smooth and enjoyable experience, and we would definitely consider staying here again in the future. A special thank you to those on the front desk!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Armin

Liked: Cleanliness, staff & service, amenities
Good place and hospitality
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very friendly
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Romana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely for my birthday stay with my Mum and sister. January on Reception was so warm and friendly. Close to Selfridges. Would deffo stay again
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Penny

Liked: Cleanliness, staff & service, amenities
The staff were all lovely, brilliant service and nothing was too much trouble. Breakfast was great, plenty of choice. Wifi was good all over the hotel. This hotel look tired and could do with a revamp... lots of broken bits like floor tiles in our bathroom and a few light fittings. Lucky I had a double bed to myself because one side a spring had gone and there was a big dip! Needless to say I slept on the other side which was comfortable. Overall this hotel is fine if you don't want or expect a 4 star stay.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Vic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in excellent location for what was needed
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Emily

Liked: Cleanliness, amenities, property conditions & facilities
Great location and room
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location and a really good breakfast. Nice staff and cozy room.
Stayed 1 night in Feb 2025
Verified review

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous location near Marble Arch. Close to great restaurants, shopping, and Hyde Park.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Patrick

Liked: Staff & service, property conditions & facilities, room comfort
A very good hotel in a great location. All of the staff on reception were brilliant - responsive, kind and helpful. The room was very nice, everything one would need. Highly recommended.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay here, staff were so nice
Stayed 4 nights in Sep 2024
Verified review

10/10 Excellent

Line

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice little hotel. Amazing breakfast, and super friendly and helpfull staff Great location
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

gary

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was spot on and front desk staff very pleasant.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Dinesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, Excellent breakfast and overall great experience
Stayed 4 nights in Oct 2024
Verified review

10/10 Excellent

Kai

Liked: Staff & service, amenities, property conditions & facilities
Very good stay
Stayed 1 night in Dec 2022
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well located

Nice reception and we had a room in the basement which was well air conditioned. Well located hotel and was reasonably priced.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Overnight stay in a central hotel with a fabulous breakfast.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Ammar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Amazing staff, great location, and good place to stay. Definitely will stay in every time.
Stayed 9 nights in Jan 2025
Verified review

10/10 Excellent

Emma

Liked: Staff & service, amenities
Fantastic welcome on arrival. Staff were exceptional, friendly, welcoming and professional. Hotel reception was clean and lovely decor. Bedroom was large, clean and plenty of room. The only downside was the bathroom was slightly tired around the edges and I thought the shower tray was going to overflow due to the slow drainage of the water. Loved our short stay. Perfect location and will definitely be back.
Stayed 1 night in Nov 2025

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