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Pestana Chelsea Bridge Hotel & SPA

4.0 star property
VIP Access

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Photo gallery for Pestana Chelsea Bridge Hotel & SPA

Deluxe Superior Twin
Exterior
Indoor pool
Executive One Bedroom Suite
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning

Explore the area

Map
354 Queenstown Road, Battersea, London, England, SW11 8AE
  • Buckingham Palace
    ‪5 min drive‬
  • Hyde Park
    ‪5 min drive‬
  • Big Ben
    ‪6 min drive‬
  • London (LHR-Heathrow)
    ‪32 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Superior Twin

Separate bathtub and shower, free toiletries, hair dryer, bathrobes

Deluxe Superior Twin

  • Sleeps 3
  • 2 Twin Beds

View all photos for Twin Room, Accessible

1 bedroom, premium bedding, minibar, in-room safe

Twin Room, Accessible

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Twin Room

  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Family Room

Deluxe Family Room

Deluxe Family Room

  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 King Sofa Bed

View all photos for Executive One Bedroom Suite

Executive One Bedroom Suite

Executive One Bedroom Suite

  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King

1 bedroom, premium bedding, minibar, in-room safe

Deluxe King

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Signatures Two Bedrooms Suite

Signatures Two Bedrooms Suite

Signatures Two Bedrooms Suite

  • 71 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Premium

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Premium

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Twin Room, 2 Single Beds

1 bedroom, premium bedding, minibar, in-room safe

Premium Twin Room, 2 Single Beds

  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Superior King Bed

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Superior King Bed

  • Sleeps 3
  • 1 King Bed

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About this property

Pestana Chelsea Bridge Hotel & SPA

Hotel with a full-service spa, a short walk to Thames River
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a 24-hour business center are onsite.
Pestana Chelsea Bridge Hotel & SPA offers 217 accommodations with iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 26-inch LCD televisions come with digital channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 3 years old are not allowed in the spa.

The breakfast at Pestana Chelsea Bridge Hotel & SPA gets high marks from our customers. During your stay, you're just a quick walk from Thames River. You'll find features like free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Indulge in a treatment at the full-service spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the spaciousness, cleanliness, and overall comfort
  • Just a 4-minute walk from Thames River and a 3-minute drive from Sloane Square
  • Train station pick-up shuttle service available for a fee
Pestana Chelsea Bridge Hotel & SPA offers its guests a full-service spa, an indoor pool, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center, meeting rooms, and limo/town car service. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Pestana Chelsea Bridge Hotel & SPA. For a fee, parking is available.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy English breakfast daily from 7:00 AM to 11 AM.
Pestana Chelsea Bridge Hotel & SPA has a restaurant on site.
Room service (during limited hours) is available.

Languages

Bulgarian, English, Hungarian, Italian, Portuguese, Romanian, Spanish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Parking on site (GBP 65 per night)

Food and drink

  • Daily English breakfast available 7:00 AM to 11 AM for a fee: GBP 18 for adults and GBP 9 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Lift
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 26-inch LCD TV with digital channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 18 for adults and GBP 9 for children
  • Self parking fee: GBP 65 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Pestana Chelsea Bridge Hotel & SPA offers transfers from the train station (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property requires full payment at check-in for any bookings where payment for the stay will be made on site instead of at the time of booking. Incidentals or additional fees are due at check-out.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Chelsea Bridge Hotel
Chelsea Bridge Hotel Pestana
Chelsea Bridge Pestana
Hotel Chelsea Bridge
Hotel Pestana Chelsea Bridge
Pestana Bridge
Pestana Bridge Hotel
Pestana Chelsea Bridge
Pestana Chelsea Bridge Hotel
Pestana Hotel Chelsea Bridge
Pestana Chelsea Bridge Hotel & Spa London England
Pestana Chelsea Bridge Hotel And Spa London
Pestana Chelsea Bridge Hotel London
Pestana Chelsea Bridge London
Pestana Chelsea Bridge Hotel Spa

Pestana Chelsea Bridge Hotel & SPA Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 618 out of 1081 reviews
Rating 8 - Good. 295 out of 1081 reviews
Rating 6 - Okay. 106 out of 1081 reviews
Rating 4 - Poor. 39 out of 1081 reviews
Rating 2 - Terrible. 23 out of 1081 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Gordon

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Hotel is lovely
Stayed 5 nights in Mar 2025

6/10 Okay

MF

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service

Not great

Hotel is in good condition generally but there are a few areas that are in need of addressing. Some furniture was worn and some fixtures were loose etc. The big problem was the food. Not a cheap food option and the quality of the food was poor. I had prawn pasta on the first night which was bland and the prawns were scarce and overcooked. On the second night I had the fish and chips, the batter was soggy and the chips were overcooked. I did complain on both occasions and was offered a complimentary drink.
Stayed 2 nights in Mar 2025

8/10 Good

susan

Stayed 1 night in Feb 2025

10/10 Excellent

Nick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
C
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money Great location Only criticism is that there was no mattress or pillow protectors. These are essential.
Stayed 1 night in Mar 2025

10/10 Excellent

Darren

Liked: Cleanliness, amenities
Nice room lovely staff fantastic location and even better stay than we could have imagined
Stayed 2 nights in Feb 2025

10/10 Excellent

Trishan

Stayed 1 night in Mar 2025

2/10 Terrible

Mark

Stayed 1 night in Mar 2025

8/10 Good

Jon

Stayed 1 night in Mar 2025

10/10 Excellent

Bozena

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Best two nights in Pestana Hotel in Chelsea Bridge

I found my two nights stay very pleasant, friendly, polite staff.
Stayed 2 nights in Mar 2025

10/10 Excellent

WFC

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Fiona

Stayed 1 night in Mar 2025

10/10 Excellent

graham

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant hotel

Brilliant hotel, brilliant staff, parking is expensive but not connected to hotel , great location and comfy room
Stayed 1 night in Mar 2025

10/10 Excellent

clive

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Location

Good Hotel and good location
Stayed 3 nights in Mar 2025

10/10 Excellent

Ali

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

clive

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Over night stay

Check in went very smoothly, happy to return in the future.
Stayed 1 night in Mar 2025

10/10 Excellent

Miguel A

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Beatrice

Stayed 1 night in Mar 2025

10/10 Excellent

Kieran

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and lovely staff at the entrance especially karina was very helpful and made the stay amazing.
Stayed 1 night in Mar 2025

10/10 Excellent

david

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 1 night in Mar 2025

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in the Battersea area

Great stay in lovely Battersea area. We’ll return x
Stayed 2 nights in Mar 2025

10/10 Excellent

Terry

Stayed 2 nights in Jan 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel but service and spa were disappointing

The reason I booked this hotel was because it had a pool. On check in the evening before, we were told that the pool opened at 8am so we went down to the spa at 8.15am the next morning, planning to have a swim before breakfast. On arrival, the doors were closed and we could see two members of staff inside, one in the pool cleaning it. We knocked on the door to get their attention as the sign outside still said ‘open from 8am’, the staff members didn’t open the doors to speak to us but shouted through the glass to say that it would reopen at 9.30. No explanation or apology. We therefore didn’t have time to swim before breakfast and wouldn’t want to swim afterwards with a stomach full and because we had plans for the rest of the day. I did raise the issue at reception after this but was given no apology, just told that I could swim after breakfast. I was unhappy with the overall customer service on this matter and consider that I have paid for something which I haven’t been able to use. The room itself, breakfast, restaurant staff and hotel cleanliness were very good but the pool issue ruined the experience somewhat. The initial welcome at check in wasn’t that great either, the guy at reception wasn’t particularly friendly and didn’t explain to us that we had free drink vouchers to use or which floor to find our room on!
Stayed 1 night in Mar 2025

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