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3.5 out of 5

"The room was dimly lit but comfortable enough. The staff were friendly. The location was good. Lockers were available. Baggage storage was also availa ... " More

By a verified traveller on Tue 15 Oct 2019

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Hotel Description

Our customers tell us they can't get enough of Phoenix Hostel's great location. During your stay, you'll be within walking distance of Madame Tussauds Wax Museum. You'll find features such as free WiFi in public areas, plus a bar and a library. This 2-star hostel has 10 rooms. Enjoy your stay with amenities like free WiFi and 5 bathrooms in each room.

  • All rooms offer 5 bathrooms, safes and showers
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Services include tour or ticket assistance and luggage storage
  • Guests speak favourably about the area's walkability and the proximity to public transport
  • Within a 15-minute walk of Madame Tussauds Wax Museum and Oxford Street

Basic Room

Bed Count room.options.bedSize.BunkBed Maximum Occupancy 3 Max

Basic Shared Dormitory, Women only

Bed Count room.options.bedSize.BunkBed Maximum Occupancy 4 Max

Shared Dormitory, Mixed Dorm (10 bed)

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Basic Quadruple Room

Bed Count room.options.bedSize.BunkBed Maximum Occupancy 4 Max

Double Room, 1 Double Bed (Shared Bathroom)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Basic Shared Dormitory, Mixed Dorm (6 bed)

Bed Count room.options.bedSize.BunkBed Maximum Occupancy 1 Max

Phoenix Hostel ratings based on 4 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Phoenix Hostel

Everyone (4)
4 out of 5
The room was dimly lit but comfortable enough. The staff were friendly. The location was good. Lockers were available. Baggage storage was also available for longer periods.

Posted by on 15 Oct 2019

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Comment from Hotel Management

10 Nov 2019 by Tones

Thanks for you review, We are happy you enjoyed your stay!

5 out of 5
Friendly atmosphere, though not the cleanest place ever and one shower was stuck on a very hot setting. I enjoyed my stay and would go back again.

Posted by on 31 Jul 2019

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Comment from Hotel Management

27 Aug 2019 by TF

Thanks for your great review, we are upgrading the showers as we speak.

2 out of 5
There was no internet in the rooms at all. The beds are really unconfortable and there's no space for your things in that small room. The lockers are all broken so you'll be constantly worried about your things.

Posted by on 28 Dec 2018

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3 out of 5

Hintansa mukainen

Mukava henkilökunta, halpa hinta. Hostellin yhteydessä pub, jossa halvat hinnat ja yhteisöllinen tunnelma. Huoneet kohtalaisen siistissä kunnossa, mutta tilat auttamatta vanhanaikaisia. Huoneeni (14 hengen makuusali) katosta tippui sateella vettä. Sisäilma kosteaa. Suihkut hirveässä kunnossa: hometta, veden lämpötila vatkaa kylmän ja kuuman välillä hieman suihkusta riippuen. Sängyt mukavia, puhtaat vuodevaatteet. Ei vastaa Suomen standardeja majoitukselle, mutta erittäin halpa hinta ja kun otetaan huomioon Lontoon hintataso, menee paremman puutteessa.

Posted by , from Oulu on 10 Mar 2018

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Property Features

Phoenix Hostel offers its guests a library, tour or ticket assistance, and a front desk safe. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. This London hostel is smoke free.

  • 10 guestrooms or units
  • Bar or lounge
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Library
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: London Paddington Station (1.4 km / 0.9 mi)
  • Metro station: Edgware Road Underground Station (0.4 km / 0.2 mi)

Room Amenities

Phoenix Hostel offers 10 forms of accommodation with a safe. Guests can surf the web using complimentary wireless Internet access. Guests have access to shared bathrooms. Bathrooms include a shower. Housekeeping is provided on a daily basis.

  • Bathrooms are shared
  • Shower
  • Housekeeping (daily)
  • Safe

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 10:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday-Friday: 2:00 PM-11:00 PM
  • Saturday-Sunday: 11:00 AM-11:00 PM
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property caters to guests ages 18-39.

This property's front desk is open during the following times:

  • Monday - Friday: 2:00 PM - 11:00 PM
  • Saturday - Sunday: 11:00 AM - 11:00 PM
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

This property accepts credit cards

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No on-site parking is available. This property accepts credit cards. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including gloves, will be available to guests. Social distancing measures are in place and guests are provided with hand sanitiser. Contactless checkout is available. Each guest room is kept vacant for a minimum of 24 hours between bookings.

  • Cash or credit card deposit required
  • Caters to adults only
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Minimum guest age is 18
  • Individually wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 10 per stay

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Phoenix Hostel London
  • Phoenix Hostel
  • Phoenix London
  • Phoenix Hostel London, England
  • Phoenix Hostel London
  • Phoenix Hostel Hostel/Backpacker accommodation
  • Phoenix Hostel Hostel/Backpacker accommodation London

You should know

  • This is an adults-only property and guests under 18 years old aren't allowed.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.