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Rest Up London - Hostel

2.0 star property

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Photo gallery for Rest Up London - Hostel

Bed sheets
Front of property
Living area
Interior entrance
Living area

Reviews

6.8 out of 10

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

View in a map
172 New Kent Road, London, England, SE1 4YT
  • Place, The Shard
    ‪18 min walk‬
  • Place, London Bridge
    ‪3 min drive‬
  • Place, Tower Bridge
    ‪4 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪41 min drive‬

Room options

View all photos for Private family room 4 beds - shared bathroom

Private family room 4 beds - shared bathroom

Private family room 4 beds - shared bathroom

  • 10 sq m
  • Sleeps 4
  • 2 Twin Bunk Beds

View all photos for Private Twin - private bathroom

Bed sheets

Private Twin - private bathroom

  • 8 sq m
  • Sleeps 2
  • 1 Twin Bunk Bed

View all photos for Private family room 6 beds - shared bathroom

Bed sheets

Private family room 6 beds - shared bathroom

  • 10 sq m
  • Sleeps 6
  • 3 Twin Bunk Beds

View all photos for 1 bed in shared, mixed room of 4 - ensuite

Bed sheets

1 bed in shared, mixed room of 4 - ensuite

  • 10 sq m
  • Sleeps 1
  • 2 Twin Bunk Beds

View all photos for 1 bed in shared, mixed room of 6 - shared bathroom

Bed sheets

1 bed in shared, mixed room of 6 - shared bathroom

  • 15 sq m
  • Sleeps 1
  • 3 Twin Bunk Beds

View all photos for 1 bed in shared, mixed room of 8 - shared bathroom

1 bed in shared, mixed room of 8 - shared bathroom

1 bed in shared, mixed room of 8 - shared bathroom

  • 25 sq m
  • Sleeps 1
  • 4 Twin Bunk Beds

View all photos for Twin Room, Shared Bathroom

Bed sheets

Twin Room, Shared Bathroom

  • 8 sq m
  • Sleeps 2
  • 1 Twin Bunk Bed

1 bed in shared, mixed room of 8 - private bathroom

  • 30 sq m
  • Sleeps 1
  • 4 Twin Bunk Beds

View all photos for 1 bed in shared, mixed room of 10 - private bathroom

1 bed in shared, mixed room of 10 - private bathroom

1 bed in shared, mixed room of 10 - private bathroom

  • 28 sq m
  • Sleeps 1
  • 5 Twin Bunk Beds

View all photos for Double Room, Private Bathroom

Double Room, Private Bathroom

Double Room, Private Bathroom

  • Sleeps 2
  • 1 Double Bed

View all photos for 1 bed in shared, mixed room of 4 - shared bathroom

Bed sheets

1 bed in shared, mixed room of 4 - shared bathroom

  • 9 sq m
  • Sleeps 1
  • 2 Twin Bunk Beds

View all photos for 1 bed in shared, mixed room of 33 - shared bathroom

1 bed in shared, mixed room of 33 - shared bathroom

1 bed in shared, mixed room of 33 - shared bathroom

  • 50 sq m
  • Sleeps 1
  • 16 Twin Bunk Beds

View all photos for 1 bed in shared, mixed room of 6 - private bathroom

1 bed in shared, mixed room of 6 - private bathroom

1 bed in shared, mixed room of 6 - private bathroom

  • 12 sq m
  • Sleeps 1
  • 3 Twin Bunk Beds

View all photos for Private family room 6 beds - shared bathroom

Bed sheets

Private family room 6 beds - shared bathroom

  • 12 sq m
  • Sleeps 6
  • 3 Twin Bunk Beds

View all photos for Basic Triple Room

Basic Triple Room

Basic Triple Room

  • 10 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Private family room 6 beds - shared bathroom

  • Sleeps 6
  • 3 Twin Bunk Beds

View all photos for Private family room 4 beds - shared bathroom

Bed sheets

Private family room 4 beds - shared bathroom

  • Sleeps 4
  • 2 Twin Bunk Beds

Basic Double Room, Private Bathroom

  • Sleeps 2
  • 1 Double Bed

Basic Shared Dormitory, Mixed Dorm

  • Sleeps 1
  • 6 Twin Bunk Beds

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About this property

Rest Up London - Hostel

Hotel with a restaurant, near The Shard
This smoke-free hotel features a restaurant, a snack bar/deli, and a coffee shop/cafe. WiFi in public areas is free. Other amenities include a meeting room, concierge services, and dry cleaning.
Rest Up London - Hostel offers 140 accommodations. Bathrooms include showers. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Rest Up London - Hostel, you'll be within walking distance of The Shard. Free WiFi in public areas, a restaurant, and a coffee shop/cafe are available.
  • Free WiFi in some public areas
  • Options for a bite to eat include a coffee shop and a restaurant
  • English breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a playground
  • Just a 4-minute drive from Tower of London and a few minutes from The Shard
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. WiFi is free in public spaces. A terrace, a vending machine, and an arcade/game room are also featured at Rest Up London - Hostel.

This London hotel is smoke free.

For a fee, guests can enjoy English breakfast daily from 7:00 AM to 10:00 AM.
RestUp Restaurant - Onsite buffet restaurant.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily English breakfast available 7:00 AM to 10:00 AM for a fee: GBP 5 to 7.99 per person
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • RestUp Restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's games
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 7 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Toothbrush and toothpaste (on request)

More

  • Heating

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Check-in hours are between 3 PM and 2 AM.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 10.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 5 to 7.99 per person
  • Towels fee: GBP 5 per person, per stay (or guests may bring their own)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Alcohol isn't served or allowed at Rest Up London - Hostel.

Property is also known as

London RestUp
RestUp
RestUp Hostel
RestUp Hostel London
RestUp London
RestUp London England
RestUp London Hostel
Rest Up London Hostel
Rest Up Hostel
Rest Up
Rest Up London Hostel
Rest Up London - Hostel Hotel
Rest Up London - Hostel London
Rest Up London - Hostel Hotel London

Reviews

Rest Up London - Hostel Reviews

6.8

6.8/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness
Rating 10 - Excellent. 193 out of 1019 reviews
Rating 8 - Good. 323 out of 1019 reviews
Rating 6 - Okay. 260 out of 1019 reviews
Rating 4 - Poor. 134 out of 1019 reviews
Rating 2 - Terrible. 109 out of 1019 reviews

Reviews

2/10 Terrible

Lana

Liked: Staff & service, property conditions & facilities
I arrived to be given a key to a room that had 3 people in it. I booked a private room for a reason. The guy at reception was very helpful but I am utterly shocked and disgusted with the service and I shall be taking matters further in the morning or on Monday. What a joke your company is. I want a full refund immediately or I shall be contacting the local authority and posting about this on social media. I am a woman alone at 3am and am trying to keep myself safe. My email is Lcm240307@gmail.com and contact number is 07421 474049. As I said the reception guy was amazing you were not x
Stayed 1 night in Jul 2025

6/10 Okay

Lrak

Liked: Cleanliness
Ok but no more.
Stayed 2 nights in Jul 2025

2/10 Terrible

Julie

Disliked: Staff & service, amenities, property conditions & facilities
Staff very rude and intimidating. Room dirty.Avoid!
Stayed 1 night in Jul 2025

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value for money
Stayed 4 nights in Jun 2025

10/10 Excellent

Abdesslam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Bindu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Eric

Liked: Cleanliness, amenities
The hotel was not in a very good neighborhood. The private room has a very small bathroom and odd they charge for bath towels. Been too many hotels and never heard of this practice.
Stayed 2 nights in Jul 2025

2/10 Terrible

Febec

Disliked: Cleanliness, property conditions & facilities
Stayed 6 nights in Jul 2025

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

Would not recommend

I am not one to often leave bad reviews. I have stayed here for 6 nights overall and it has not been pleasant. Despite there being '24 hour security' no one seems to be monitoring who comes and goes- someone could easily pretend to be a guest and access the sleeping corridors/ shared bathrooms. Lots of older men staying on their own- so as a young female I’ve had a lot of encounters feeling uncomfortable/ being stared at during my visit. The lift is broken/ not in use so have to haul suitcases up 4 flights of stairs. We were allocated a room on the 3rd floor where the whole corridor smelled of poo as apparently the plumbing was broken, and the room had not been cleaned. Moved to a room on the first floor which also did not smell good, there is no ventilation and old windows… mould on the ceiling of the bathroom, no drain cover in the shower. The shower temperature wouldn’t change due to limescale build up, sinks are so small you can barely lean to use it. There aren't many hostel amenities- no cooking facilities or even a kettle. Water is sometimes provided in a pitcher that tastes a day old. Only one or two hairdryers shared across the whole hostel you have to ask for to use. If you are looking for a cheap place with fairly easy access to central London and are only staying a night, this place might be for you. But as a female solo traveller I would not recommend it.
Stayed 3 nights in Jul 2025

10/10 Excellent

Nanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not too bad.

It's a nice hostel. Staff were friendly and helpful, and the room itself was nice and tidy. There weren't any major issues, just no air conditioning that affected my sleep, but not a big deal. Overall, 8/10
Stayed 1 night in Jul 2025

2/10 Terrible

Julie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionists very rude and intimating. At checking difference room was offered, disgusting! Dirty place
Stayed 1 night in Jul 2025

10/10 Excellent

Aileen

Stayed 4 nights in Jul 2025

8/10 Good

Naim, Jonkoping

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found the hotel good because it’s practical easy to reach the center 2-3 buses can drop you in the London center within 5-7 minutes 3-4 stops. So it’s ok to pass night or two there Regards
Stayed 1 night in Jul 2025

10/10 Excellent

Lavya

Good
Stayed 1 night in Jul 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2025

8/10 Good

Nadia

Travelled with family
Liked: Staff & service
The place was easy to get to with a bus out front. The noise travelled so it was noisy which made it hard to sleep with people partying and traffic noise.
Stayed 1 night in Jul 2025

10/10 Excellent

Richard

Stayed 3 nights in Jul 2025

6/10 Okay

Beth

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Christopher

Liked: Property conditions & facilities
Excellent, the waiting/reception area is full of people making the place feel vibrant and the mattress, linens, and pillows were all clean. I gave it 4/5 stars because some of the bathrooms were pretty dirty. People would leave trash out of the bins and or leave clothes around without picking up after themselves. Perhaps not a reflection of the staff themselves, but I wish something could’ve been done there. Otherwise the reception/hosts were incredibly receiving and very friendly.
Stayed 2 nights in Jul 2025

2/10 Terrible

Maggi

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Small Disapointing Room

Room was very small on the 3rd floor, there was no lift.. Very disappointed.
Stayed 1 night in Jul 2025

4/10 Poor

Julie

Business traveller
Disliked: Staff & service, property conditions & facilities
The staff on my checking sat night was unpolity, no even good evening,or hello! I stated it was my first time in this hostel and I didn't the way around, He ignored me and didn't give instructions to get in the room ( another customer helped me), and most of all,he didn't give a lower bed as requested weeks ago in my booking. I explained a have mobility issues and can't clime the ladder to the top bed. I asked to this member of staff and he rudely said he could not do anything as the accomodation was fully booked however,when I awake this morning I noticed that there was a lower bed which was free all night. Not very nice.staff not very helpful,very unwelcome!!
Stayed 1 night in Jul 2025

10/10 Excellent

Abdesslam

Stayed 1 night in Jul 2025

4/10 Poor

Thushara

Disliked: Staff & service, property conditions & facilities

Paying that bit extra for a hotel will be worth it

Was a very odd stay. The staff were not paying attention and there was also a lack of cleanliness in the public areas especially the bathrooms and showers. Rooms were also incredibly crammed and over heated!
Stayed 2 nights in Jul 2025

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