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Royal Lancaster London

5.0 star property

Choose dates to view prices

Photo gallery for Royal Lancaster London

Front of property – evening/night
Bar (on property)
Daily English breakfast (GBP 35 per person)
Interior
Interior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Parking available
  • Gym

Explore the area

Map
Lancaster Terrace, London, England, W2 2TY
  • Hyde Park
    ‪2 min walk‬
  • Marble Arch
    ‪16 min walk‬
  • Oxford Street
    ‪4 min drive‬
  • London (LHR-Heathrow)
    ‪31 min drive‬

Room options

View all photos for Deluxe Room, 1 Bedroom

Deluxe Room, 1 Bedroom

Deluxe Room, 1 Bedroom

9.6 out of 10
Exceptional
(19 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Room

1 bedroom, premium bedding, minibar, in-room safe

Executive Room

8.8 out of 10
Excellent
(10 reviews)
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Corner

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Corner

9.2 out of 10
Wonderful
(10 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

Studio Suite

Studio Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Spires Suite

Spires Suite

Spires Suite

  • 47 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Park Suite

Park Suite | Interior

Park Suite

10.0 out of 10
Exceptional
(1 review)
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Triple

1 bedroom, premium bedding, minibar, in-room safe

Classic Triple

10.0 out of 10
Exceptional
(8 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Double Room (Classic Room)

1 bedroom, premium bedding, minibar, in-room safe

Classic Double Room (Classic Room)

9.4 out of 10
Exceptional
(40 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Studio Family Suite

Studio Family Suite

Studio Family Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Royal Lancaster London

Luxury hotel with 2 restaurants and a 24-hour fitness center
This smoke-free hotel features 2 restaurants, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a conference center, and self parking.
Royal Lancaster London offers 411 accommodations with minibars and safes. Beds feature premium bedding. 55-inch LCD televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Royal Lancaster London. During your stay, you're just a quick walk from Hyde Park. Features include free WiFi in public areas, plus 2 restaurants and a 24-hour gym. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy local cuisine while dining at Island Grill
  • English breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym, archery, and bike rentals
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Steps from Hyde Park and Kensington Gardens
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center, 19 meeting rooms, and coworking spaces.

WiFi is free in public spaces. A 24-hour fitness center, multilingual staff, and tour/ticket assistance are also featured at the luxury Royal Lancaster London. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 5-star London hotel is smoke free.

For a fee, guests can enjoy English breakfast daily from 7 AM to 11 AM.
Island Grill - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Nipa Thai - This restaurant specializes in Thai cuisine and serves dinner only. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.

Languages

Arabic, Chinese (Cantonese), Czech, Danish, Dutch, English, Filipino, French, German, Italian, Japanese, Polish, Portuguese, Romanian, Spanish, Thai, Turkish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (GBP 55 per day)

Food and drink

  • Daily English breakfast available 7 AM to 11 AM for a fee: GBP 35 per person
  • 2 restaurants
  • A bar/lounge
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Island Grill
  • Nipa Thai

Things to do

  • 24-hour gym
  • Archery
  • Bicycle rentals
  • Bicycle tours

Family friendly

  • Highchair
  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 19 meeting rooms
  • Business centre
  • Conference centre
  • Coworking space

Outdoors

  • In a state park

Spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Vibrating pillow alarm
  • Visual fire alarm
  • Wheelchairs on site

More

  • 1 building
  • 18 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 20.00 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 75.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 35 per person
  • Airport shuttle fee: GBP 110.00 per person (one-way)
  • Self parking fee: GBP 55.00 per day
  • Pet fee: GBP 20.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 75.0 per day
  • Service fee: 5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Royal Lancaster London offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This hotel will charge the guest's credit card for the first night's stay 24 hours before arrival for any bookings where payment for the stay will be made on site instead of at the time of booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Lancaster Hotel London
Royal Lancaster Hotel London
London Lancaster
Lancaster London England
Lancaster London Hotel London
Royal Lancaster London
Lancaster London Hotel
Royal Lancaster Hotel
Royal Lancaster London Hotel
Royal Lancaster
Lancaster London
Royal Lancaster London Hotel
Royal Lancaster London London
Royal Lancaster London Hotel London

Royal Lancaster London Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 794 out of 1007 reviews
Rating 8 - Good. 157 out of 1007 reviews
Rating 6 - Okay. 28 out of 1007 reviews
Rating 4 - Poor. 17 out of 1007 reviews
Rating 2 - Terrible. 11 out of 1007 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was fantastic, entire staff was outstanding. Sebastian the concierge was so helpful and enjoyable to interact with. Definitely our hotel destination on next trip to London.
Stayed 4 nights in Apr 2025

10/10 Excellent

Carrie

Stayed 2 nights in Apr 2025

10/10 Excellent

Elrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couldn't have been better

My wife and I stayed for one night and there is literally nothing that could have been done to make the stay better. After contacting a reservation agent a few days in advance about an earlier check-in time, we were able to check-in a couple of hours early since our flight was arriving in the morning. The agent informed us that this was not guaranteed but they made every effort to accommodate us and thankfully the room was ready. This made a massive difference in our trip and experience at the hotel. I would not have faulted them if the room was not ready, but the extra effort was noticed and much appreciated. The check-in process was quick and easy. The room was clean, visually attractive, modern, and comfortable. There was complimentary water and snacks provided in the room and the bed was great. After checking out, the front desk held our bags until we could retrieve them after the London Marathon. Every staff member that we spoke to was pleasant and helpful. To sum it all up, the experience and stay were 10/10 and we will definitely plan to stay here upon our next visit to London.
Stayed 1 night in Apr 2025

10/10 Excellent

Neil

Stayed 1 night in May 2025

10/10 Excellent

Marc, Houston

Liked: Cleanliness, amenities
The area isn’t the best but the hotel is great.
Stayed 3 nights in Apr 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located across the street from Kensington Gardens and Hyde Park. So, has a great location. Lot to see. The staff was super helpful and friendly. This was by far our favorite hotel on our trip. The breakfast buffet was very good. There are also many good restaurants near the hotel. Then tube station is located close by. No ATM on site but within walking distance.
Stayed 2 nights in Apr 2025

10/10 Excellent

Joseph

Stayed 2 nights in Apr 2025

10/10 Excellent

Yujian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, had a great time staying here
Stayed 2 nights in Apr 2025

10/10 Excellent

javid

Stayed 2 nights in Apr 2025

10/10 Excellent

javid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this experience ❤️ amazing staff, very kind and courteous. Very friendly. Amazing experience!!!
Stayed 1 night in Apr 2025

10/10 Excellent

Francisco

Stayed 1 night in Mar 2025

10/10 Excellent

Ali

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was fantastic. The view of London was fascinating. Enjoyed our staff.
Stayed 1 night in Feb 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Alanoud

Stayed 4 nights in Apr 2025

10/10 Excellent

Tatyana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small rooms but very optimally organized
Stayed 6 nights in Apr 2025

10/10 Excellent

Joseph

Stayed 1 night in Apr 2025

8/10 Good

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Sandra, Hamilton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel next to Hyde Park and close to 2 tube stations & Paddington train station/Heathrow Express. Suite was lovely & comfortable, as described. Was a bit surprised a few room features didn't perform as expected though for the high quality surroundings. Staff was very helpful when informed and quick to respond when we needed anything. Not our first visit and would return.
Stayed 3 nights in Apr 2025

10/10 Excellent

Ghulam Reza

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel and clean, bright room
Stayed 2 nights in Apr 2025

10/10 Excellent

Lawrencia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

William

Stayed 1 night in Mar 2025

10/10 Excellent

Werner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

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