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Ruby Lucy Hotel London by IHG

4.0 star property

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Photo gallery for Ruby Lucy Hotel London by IHG

Restaurant
Room, 1 Queen Bed (Lovely)
Meeting facility
Room, 1 Queen Bed, Balcony (Wow)
Interior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
100 Lower Marsh, London, England, SE1 7AB
  • Place, Westminster Bridge
    ‪9 min walk‬
  • Place, London Eye
    ‪9 min walk‬
  • Place, Big Ben
    ‪13 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪51 min drive‬

Room options

View all photos for Room, 1 Queen Bed (Cosy)

Premium bedding, in-room safe, individually decorated

Room, 1 Queen Bed (Cosy)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed (Lovely)

Room, 1 Queen Bed (Lovely)

Room, 1 Queen Bed (Lovely)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed (Nest)

Room, 1 Queen Bed (Nest)

Room, 1 Queen Bed (Nest)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Rubys Choice)

Premium bedding, in-room safe, individually decorated

Room (Rubys Choice)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Rubys Choice Upgraded)

Room (Rubys Choice Upgraded)

Room (Rubys Choice Upgraded)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed (Wow)

Room, 1 Queen Bed (Wow)

Room, 1 Queen Bed (Wow)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Balcony (Wow)

Room, 1 Queen Bed, Balcony (Wow)

Room, 1 Queen Bed, Balcony (Wow)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed (Wow)

Premium bedding, in-room safe, individually decorated

Room, 1 Queen Bed (Wow)

  • Sleeps 2
  • 1 Queen Bed

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About this property

Ruby Lucy Hotel London by IHG

Hotel with a bar, steps from The Vaults
This smoke-free hotel features a bar/lounge, a snack bar/deli, and coffee/tea in a common area. WiFi in public areas is free. Additionally, a 24-hour front desk, express check-in, and express check-out are onsite.
Ruby Lucy Hotel London by IHG offers 75 air-conditioned accommodations with safes and designer toiletries. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Our customers tell us they can't get enough of Ruby Lucy Hotel London by IHG's great location. During your stay, you're just a quick walk from London Eye. Free WiFi in public areas, a bar, and breakfast (surcharge) are available.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, a multilingual staff, and an elevator
  • Guests really like the accommodations for the cleanliness and comfy beds
  • Steps from The Vaults and 9 minutes by foot from London Eye
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at Ruby Lucy Hotel London by IHG.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM and 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 20 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 20 per person
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 20 per person
  • Offsite parking fee: GBP 20 per day (0.2 mi away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ruby Lucy
Ruby Lucy Hotel London Hotel
Ruby Lucy Hotel London London
Ruby Lucy Hotel London Hotel London

Ruby Lucy Hotel London by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 746 out of 1011 reviews
Rating 8 - Good. 192 out of 1011 reviews
Rating 6 - Okay. 40 out of 1011 reviews
Rating 4 - Poor. 17 out of 1011 reviews
Rating 2 - Terrible. 16 out of 1011 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended. Upgraded to a larger room than the one I booked , room very good , friendly helpful staff , good facilities , loved the help yourself tea / hot beverage bars on each floor , nice general bar space- feels boutiquey even though this is a chain . Will stay here again .
Stayed 1 night in Oct 2025

8/10 Good

NIGEL, Newtownards

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for train and underground stations. Rooms comfortable but quite compact. Disappointed with the breakfast, everything was crammed into a small space with toasters etc placed on a high shelf above head level.and items slow to be replenished.
Stayed 3 nights in Sep 2025

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very eclectic hotel in walkable area. Love the staff.
Stayed 4 nights in Sep 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second stay at hotel, we love it!!!
Stayed 1 night in Oct 2025

8/10 Good

Andrew

Stayed 1 night in Oct 2025

8/10 Good

Rama

Staff’s are nice and friendly
Stayed 1 night in Oct 2025

8/10 Good

stuart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Great staff. Room balcony was small and not what i expected but overall it was good
Stayed 3 nights in Sep 2025

8/10 Good

Callum

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

8/10 Good

Douglas

Disliked: Amenities
Friendly staff
Stayed 2 nights in Sep 2025

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple comfortable minimalist room, quiet, funky bar and super cute NICE staff! Price & facilities bril for London. Lovely little roof terrace. This is not a traditional hotel and I really like it! 👏👏
Stayed 1 night in Oct 2025

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room . Extremely clean. The staff were very friendly and helpful.
Stayed 1 night in Oct 2025

8/10 Good

Penny

Stayed 1 night in Oct 2025

10/10 Excellent

Angela

Stayed 1 night in Oct 2025

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Emma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was beautiful and everything we needed, was so quiet to even though we were on the main street, Roman, Moinu and Aki were fantastic they greeted us every night with a smile and a friendly welcome, top marks for Roman's hot chocolate to
Stayed 6 nights in Sep 2025

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and great location
Stayed 1 night in Sep 2025

8/10 Good

Sara

Stayed 1 night in Oct 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Ruth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic find. Close to Waterloo station, so 25 minutes on the tube into Wembley Park. Hotel is wonderful and the staff were all amazing. Bed was 11/10! Such a good night sleep. 24hr bar which which was a bonus.
Stayed 1 night in Sep 2025

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean and quiet. I was able to check in a little bit earlier than expected, which was very convenient. It was an easy walk to the train station, and plenty of food choices nearby.
Stayed 1 night in Sep 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location close to plenty of amenities and transport links. Staff welcoming and room was clean.
Stayed 2 nights in Sep 2025

6/10 Okay

Kathryn

Liked: Cleanliness
Stayed 2 nights in Sep 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels I've stayed in, and i stay in a lot!
Stayed 2 nights in Sep 2025

10/10 Excellent

Noreen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a very convenient location. Great coffee shops and bars on the block as well as fun food vendors. Fun lounge at the hotel too with innovative cocktails. Super friendly staff.
Stayed 5 nights in Sep 2025

10/10 Excellent

Michael, Kirkland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and quiet. Easy access to Waterloo station and lots of restaurants
Stayed 4 nights in Sep 2025

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