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Ruby Lucy Hotel London by IHG

4.0 star property

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Photo gallery for Ruby Lucy Hotel London by IHG

Restaurant
Room (Lovely)
Room, Balcony (Wow)
Interior
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
100 Lower Marsh, London, England, SE1 7AB
  • Place, Westminster Bridge
    ‪10 min walk‬
  • Place, London Eye
    ‪10 min walk‬
  • Place, Big Ben
    ‪15 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪80 min drive‬

Room options

View all photos for Room (Cosy)

Room (Cosy)

Room (Cosy)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Lovely)

Room (Lovely)

Room (Lovely)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Nest)

Room (Nest)

Room (Nest)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Rubys Choice)

Premium bedding, in-room safe, individually decorated

Room (Rubys Choice)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Rubys Choice Upgraded)

Premium bedding, in-room safe, individually decorated

Room (Rubys Choice Upgraded)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, Mobility Accessible (Wow)

Room, Mobility Accessible (Wow)

Room, Mobility Accessible (Wow)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, Balcony (Wow)

Room, Balcony (Wow)

Room, Balcony (Wow)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Wow)

Premium bedding, in-room safe, individually decorated

Room (Wow)

  • Sleeps 2
  • 1 Queen Bed

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About this property

Ruby Lucy Hotel London by IHG

This smoke-free hotel features a bar/lounge, a snack bar/deli, and coffee/tea in a common area. WiFi in public areas is free. Additionally, a 24-hour front desk, express check-in, and express check-out are onsite.
Ruby Lucy Hotel London by IHG offers 75 air-conditioned accommodations with safes and designer toiletries. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Our customers tell us they can't get enough of Ruby Lucy Hotel London by IHG's great location. During your stay, you're just a quick walk from London Eye. Free WiFi in public areas, a bar, and breakfast (surcharge) are available.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, a multilingual staff, and an elevator
  • Guests really like the accommodations for the comfy beds and cleanliness
  • Steps from The Vaults and 9 minutes by foot from London Eye
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at Ruby Lucy Hotel London by IHG.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM and 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 20 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 20 per person
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 20 per person
  • Offsite parking fee: GBP 20 per day (0.2 mi away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ruby Lucy
Ruby Lucy Hotel London Hotel
Ruby Lucy Hotel London London
Ruby Lucy Hotel London Hotel London

Ruby Lucy Hotel London by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 738 out of 1000 reviews
Rating 8 - Good. 196 out of 1000 reviews
Rating 6 - Okay. 37 out of 1000 reviews
Rating 4 - Poor. 16 out of 1000 reviews
Rating 2 - Terrible. 13 out of 1000 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Joss

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean, spacious room with nice decor and furniture. Comfortable space. Very attentive and kind staff. Highly recommend.
Stayed 1 night in Jan 2026

10/10 Excellent

Antony

Travelled with family
Liked: Cleanliness, staff & service, amenities
Excellent stay , great location and staff were an amazing ! Great coffee too 👌
Stayed 1 night in Dec 2025

8/10 Good

Leslie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and great breakfast. I upgraded for a room with a chair as the little stool is not comfortable.
Stayed 4 nights in Jan 2026

10/10 Excellent

Andy

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
This is very cosy hotel run by friendly and helpful staff. It’s less than 5 mins walk from Waterloo with many eateries right outside. We loved it.
Stayed 2 nights in Jan 2026

10/10 Excellent

JUSTINE

Liked: Cleanliness, staff & service, amenities
Great hotel and rooms. Good breakfast, cool bar onsite too. The staff was very nice. Good location not far from 2 underground stations.
Stayed 4 nights in Jan 2026

10/10 Excellent

Emilija

Business traveller
Liked: Cleanliness, staff & service, amenities
Everything really good.
Stayed 4 nights in Jan 2026

10/10 Excellent

Sion

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
V good hotel and quiet despite busy street. Costly wine
Stayed 1 night in Jan 2026

10/10 Excellent

Vitaliy

Liked: Cleanliness, amenities, property conditions & facilities
Very cozy place, everything was good: shower is great, comfy bed, check in was available online, breakfast is fine, great location, 5 min to subway, a lot of good eateries on this street, farmacy and supermarket basically next to the hotel
Stayed 2 nights in Jan 2026

8/10 Good

Natalie

Liked: Cleanliness, staff & service
Overall a great stay but the water pressure in the shower was very poor, almost like a dripping tap needs attention.
Stayed 1 night in Jan 2026

10/10 Excellent

Ben

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Cool place good vibes
Stayed 3 nights in Dec 2025

10/10 Excellent

andrew

Liked: Cleanliness, amenities, property conditions & facilities
Loved it! Thx to Emily, Su (especially!) Chiara, Aki, Emanuel & Ionuit - great service. Andrew Nottinghamshire
Stayed 1 night in Jan 2026

10/10 Excellent

Richard

Stayed 1 night in Dec 2025

10/10 Excellent

Jeni

Liked: Cleanliness, staff & service, amenities
Loved our stay at the Ruby Lucy and was a great location for what we wanted to do 😀
Stayed 1 night in Dec 2025

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at the Ruby Lucy hotel - our room was veey clean and more spacious than we thought. The hotel was very modern and very friendly staff! Would happily stay again and recommend.
Stayed 1 night in Dec 2025

10/10 Excellent

Yvonne

Stayed 1 night in Jan 2026

6/10 Okay

Mr Marcus C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Stayed 1 night in Dec 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
Very clean, great cocktails, funky decor and great location
Stayed 1 night in Dec 2025

10/10 Excellent

Karen, Bristol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at the Ruby Lucy, convenient to the Old Vic and Waterloo station.
Stayed 1 night in Dec 2025

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities
Nice
Stayed 1 night in Dec 2025

8/10 Good

Pauline

Liked: Cleanliness, staff & service, amenities
Lovely hotel, very friendly staff, room really nice and good location
Stayed 2 nights in Dec 2025

8/10 Good

Michelle

Liked: Cleanliness, property conditions & facilities
Room was good for my one night stay
Stayed 1 night in Dec 2025

10/10 Excellent

Sanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay, clean room, wonderful staff - only issue was that I found the room to be really warm. I tried turning the heating down but it was still too warm!
Stayed 1 night in Dec 2025

10/10 Excellent

Luke

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely little room, clean and well appointed.
Stayed 1 night in Dec 2025

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was lovely and clean. The balcony was brilliant. The breakfast could have had more choice, but was pleasant enough. The staff were lovely and especially attentive when I had a fall, they were brilliant. Lovely & quirky hotel, conveniently located near Waterloo station. Thank you for our stay.
Stayed 2 nights in Dec 2025

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