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Ruby Lucy Hotel London

4.0 star property

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Photo gallery for Ruby Lucy Hotel London

Loft Room | View from room
Cosy Room
Lobby
Exterior
Daily buffet breakfast (GBP 20 per person)

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
100 Lower Marsh, London, England, SE1 7AB
  • London Eye
    ‪9 min walk‬
  • Big Ben
    ‪13 min walk‬
  • Piccadilly Circus
    ‪4 min drive‬
  • London (LHR-Heathrow)
    ‪37 min drive‬

Room options

View all photos for Wow Room

Wow Room

Wow Room

8.4 out of 10
Very good
(8 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Lovely Room

1 bedroom, premium bedding, in-room safe, individually decorated

Lovely Room

9.0 out of 10
Wonderful
(26 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Cosy Room

Cosy Room

Cosy Room

9.4 out of 10
Exceptional
(57 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Nest Room

1 bedroom, premium bedding, in-room safe, individually decorated

Nest Room

9.6 out of 10
Exceptional
(34 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Loft Room

Loft Room | View from room

Loft Room

9.0 out of 10
Wonderful
(14 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Ruby Lucy Hotel London

Hotel with a bar, steps from The Vaults
This smoke-free hotel features a bar/lounge, a snack bar/deli, and coffee/tea in a common area. WiFi in public areas is free. Additionally, a 24-hour front desk, express check-in, and express check-out are onsite.
Ruby Lucy Hotel London offers 75 air-conditioned accommodations with safes and designer toiletries. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Our customers tell us they can't get enough of Ruby Lucy Hotel London's great location. During your stay, you're just a quick walk from London Eye. Free WiFi in public areas, a bar, and breakfast (surcharge) are available.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, a multilingual staff, and an elevator
  • Guests really like the accommodations for the comfy beds and cleanliness
  • Steps from The Vaults and 9 minutes by foot from London Eye
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at Ruby Lucy Hotel London.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM and 10:30 AM.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 20 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 20 per person
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 20 per person
  • Offsite parking fee: GBP 20 per day (0.2 mi away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ruby Lucy
Ruby Lucy Hotel London Hotel
Ruby Lucy Hotel London London
Ruby Lucy Hotel London Hotel London

Ruby Lucy Hotel London Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 752 out of 1008 reviews
Rating 8 - Good. 186 out of 1008 reviews
Rating 6 - Okay. 37 out of 1008 reviews
Rating 4 - Poor. 14 out of 1008 reviews
Rating 2 - Terrible. 19 out of 1008 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant and helpful staff. Room very comfortable.
Stayed 2 nights in Apr 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, great room, great stay!

Brilliant location on a lovely street which had a market on saturday morning, bar open 24/7, lovely staff. Bluetooth speaker in the room was a really nice toouch. We would definitely stay again
Stayed 2 nights in Apr 2025

8/10 Good

Marva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I would like to mention, was that the loft room I booked did not look like the room on the website. That is the only reason why I gave the overall rating a good and not excellent.
Stayed 1 night in Apr 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Amenities
Love this hotel, staff are great, rooms immaculate, very comfy beds.
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Jean Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at this very quirky gem of a hotel. Central to everything with a label of civility you can afford. Cocktails at night, breakfast could have had a hot option. But ace stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Great, very friendly will stay again
Stayed 2 nights in Mar 2025

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, nice room.
Stayed 1 night in Feb 2025

10/10 Excellent

Sailesh

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel would love to stay there again
Stayed 1 night in Apr 2025

2/10 Terrible

Louise

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DO NOT BOOK HOTEL

We are a Military service family and I needed to cancel my room one week before due to my partner being called away and wanted a refund or to change the date. They refused both requests which meant we lost our money. Very unhelpful DO NOT BOOK WORSE CUSTOMER SERVICE
Stayed 1 night in Mar 2025

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden Gem!

Modern, clean, and beautifully presented throughout with an artisan feel, this hotel really wowed me. A quiet (I.e. pedestrian street no traffic noise) location but by no means sleepy. There were multiple independent bars and restaurants nearby and a thriving food / other market on the doorstep. Also close to the South Bank for many attractions. My room was well appointed, clean, modern, lovely bed and shower, and the staff were exceptionally friendly and welcoming. They even swiftly helped me to locate and return to me a lost item - so rare to get this level of service. Food menu looked tasty, but didn’t try it. For context, this hotel was the same price as a travelodge on the night of stay. It’s a no-brainer to stay here and I’d highly recommend it to friends and family. Thank you Ruby Lucy!
Stayed 1 night in Mar 2025

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As you will read, the reviews of this hotel are wonderful and I will say that they are all true. The hotel is clean, safe, great walking distance to everything and has a very welcoming vibe to it. I would recommend this hotel to anyone. Although I had an issue during my stay, the reaction from the management team honestly outweighed the otherwise negative experience. It is one thing to say you take great pride in service and guest experiences, but it’s another to truly live it and I do see that this is extremely important to Ruby Lucy management.
Stayed 1 night in Mar 2025

10/10 Excellent

Julie Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Alistair

Lovely clean quiet and comfortable room and very helpful staff.
Stayed 1 night in Mar 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic brand new hotel in pedestrian street

Fantastic brand new hotel in pedestrian street nestled behind Waterloo station. The hotel is modern quirky and has a sleek design. The bar and the breakfast room are really cool places to hang out and there is even a rooftop. The hotel is conveniently located a 5-minute walk from Waterloo and all of the underground lines it serves which is perfect for London exploration. It is also a minute away from the Old Vic. I will definitely stay again. The rate was very reasonable given the quality and neighborhood.
Stayed 4 nights in Mar 2025

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel situated in a great area with easy access to Waterloo station. Fantastic decor and a great vibe throughout. Lovely cocktails served in the bar too!
Stayed 1 night in Mar 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Olaf, Palmerstown

Super as always
Stayed 1 night in Mar 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Fun and comfortable. Very attentive staff, nice breakfast and coffee. Self serve hot taps were not hot enough for good tea making.
Stayed 2 nights in Mar 2025

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service, property conditions & facilities
As far as l saw everything was fine
Stayed 2 nights in Mar 2025

10/10 Excellent

Jonny

Stayed 1 night in Mar 2025

10/10 Excellent

Gerrald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly & Helpful staff... the area is very nice as well.
Stayed 1 night in Mar 2025

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff & lovely vibe. Brilliant location. Only criticism would be slightly small room & very soft bed, which sadly when you have a back condition isn’t great. Superb breakfast & bar service.
Stayed 2 nights in Mar 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous

We stayed at the Ruby Lucy for my birthday. Checking in was easy, checking out was easy. Our room was fantastic. Such a comfy bed! Shower was lovely. Would definitely return
Stayed 1 night in Mar 2025

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