Norfolk Inn Paddington

3.0 star property

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Photo gallery for Norfolk Inn Paddington

Exterior
Restaurant
Garden view
Living room
Double Room

Reviews

4.8 out of 10

Popular amenities

  • Restaurant
  • Breakfast available
  • Business services
  • Laundry room
  • Room service
  • 24/7 front desk

Explore the area

View in a map
Norfolk Square, 6-8, London, ENG, W2 1RS
  • Place, Hyde Park
    ‪6 min walk‬
  • Place, Kensington Gardens
    ‪6 min walk‬
  • Place, Paddington Central
    ‪6 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪60 min drive‬

Room options

Single Room

  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

Double Room

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

Twin Room

  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

About this property

Norfolk Inn Paddington

This hotel features a business center, concierge services, and dry cleaning. Other amenities include laundry facilities, a 24-hour front desk, and a garden. Housekeeping is available on request.
Norfolk Inn Paddington offers 31 accommodations with coffee/tea makers. Bathrooms include showers. Housekeeping is provided on request.
Our customers tell us they enjoy the helpful staff at Norfolk Inn Paddington. During your stay, you're just a quick walk from Hyde Park. Enjoy features like a business center, dry cleaning service, and concierge services.
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Within a 10-minute walk of Hyde Park and Kensington Gardens
You'll find a business center on site. Norfolk Inn Paddington also features a garden, concierge services, and laundry facilities.

Smoking is allowed in designated areas at this 3-star London hotel.

Room service is available.

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: High-speed internet

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Porter/bellhop

Business services

  • Business centre

Outdoors

  • Garden

Accessibility

  • Lift

More

  • 4 floors
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Room service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All guests must show a valid photo identification at check-in. This is the only form of identification that is accepted at this property.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 100.00

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

Property is also known as

SO Hotel Paddington
SO Paddington
SO Paddington Hotel
So Paddington Hotel
Norfolk Inn Paddington Hotel
Norfolk Inn Paddington London
Norfolk Inn Paddington Hotel London

Norfolk Inn Paddington Reviews

Reviews

4.8
Rating 10 - Excellent. 34 out of 616 reviews
Rating 8 - Good. 98 out of 616 reviews
Rating 6 - Okay. 144 out of 616 reviews
Rating 4 - Poor. 134 out of 616 reviews
Rating 2 - Terrible. 206 out of 616 reviews

5.0/10

Cleanliness

6.0/10

Staff & service

4.2/10

Amenities

4.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Lira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location of this inn and the bed was wide enough and was tidy well.
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 6 nights in Nov 2024
Verified

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Good area
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Burddette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Paddington friendly

Reasonably priced, clean, staff friendly and helpful. Convenient to where we wanted to go.
Stayed 1 night in Jul 2022
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, room comfort
It was a last minute booking as I stayed at work so late, it was a great spot 2 minutes from Oaddington, comfy, cheap… dated but that would never bother me… excellent wifi so happy days
Stayed 1 night in Sep 2022
Verified

2/10 Terrible

Marilyn

Disliked: Cleanliness, staff & service, property conditions & facilities
Permanently closed
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Ghazi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very very good

Very good friendly and hotel was clean
Stayed 1 night in Oct 2022
Verified

6/10 Okay

Nelly

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff very nice
Stayed 3 nights in May 2023
Verified

2/10 Terrible

Gerard

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The other reviews were spot on. This hotel is dire.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Ideally suited to arrivals from Paddington, great access to all the sights with underground & bus routes right outside your door. Great variety of good value places to eat on your doorstep and lovely area around the river and park to chill. Rooms were very compact but everything you needed if you are looking for a base to explore London on a budget. Staff were very helpful and amenable providing left luggage facility. Would definitely stay again.
Stayed 2 nights in May 2024
Verified

4/10 Poor

Gunnthora

Disliked: Cleanliness, amenities, property conditions & facilities
Fantastic location. It was dissapointing to discover the toilet in a ‘closet’ outside the room.
Stayed 1 night in Jul 2022
Verified

6/10 Okay

Harish

Disliked: Property conditions & facilities

Norfolk inn

Convenient hotel near to Paddington station and walkable to my place of work. I was out all day and night so can’t really judge it. But a tired hotel in need of a makeover.
Stayed 4 nights in Jun 2023
Verified

2/10 Terrible

David

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Awful place, cockroaches in room, bathroom smelt horrendous, worst place I've ever stayed, if you're looking for somewhere near to paddington you'd be better off sleeping on the station floor all night
Verified

8/10 Good

Reginald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Got the job done

Great area, walking distance to Paddington Station in a beautiful park setting. Rooms are tiny and a little dated but thata oar for the course in Europe. No complaints.
Stayed 1 night in Sep 2022
Verified

2/10 Terrible

Oscar Karl Gustav

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel was looking awful. The room was in poor shape and ain’t gonna talk about the toilet in the room..
Stayed 1 night in Nov 2024
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disgusting

Absolutely disgusting don’t waste your time booking.
Stayed 2 nights in Dec 2024
Verified

2/10 Terrible

Lucy

Disliked: Cleanliness, staff & service, property conditions & facilities
I stayed here for 10 minutes before leaving! This is has to be the worst hotel I have ever experienced. Do not stay here get the late bus home!
Stayed 2 nights in Jul 2024
Verified

6/10 Okay

Col Yakubu

Liked: Cleanliness, amenities, property conditions & facilities
More efforts on maintenance
Stayed 9 nights in Oct 2024
Verified

2/10 Terrible

Ralfs

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very poor place
Stayed 1 night in Jul 2024
Verified

2/10 Terrible

Jagruti

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst stay of my life the bathroom is full of molds, cockroaches around, dirty rooms and dirty stains everywhere, foul smell, no heating the only good thing was the bathroom had hot water. I would never stay in here… bad very bad
Stayed 2 nights in Dec 2024
Verified

2/10 Terrible

peter

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Will not be going there again the front dest staff rude and not clean
Stayed 1 night in Nov 2024
Verified

2/10 Terrible

Nicholas

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rude staff member, grotty hotel, didn't feel safe, wouldn't recommend to anyone.
Stayed 1 night in Oct 2022
Verified

2/10 Terrible

Christo

Disliked: Cleanliness, staff & service, property conditions & facilities
Not even close to what was advertised
Verified

2/10 Terrible

Camille

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was mould on the walls, I absolutely do not recommend it.
Stayed 1 night in Nov 2024
Verified

4/10 Poor

Martin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is great and very cheap for London. However very very basic. No tea or coffee but a kettle in the room. Need to bring your own towel as a face towel is only provided.
Stayed 2 nights in Oct 2022