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St. Ermins Hotel, Autograph Collection

4.0 star property

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Photo gallery for St. Ermins Hotel, Autograph Collection

Exterior
Deluxe Room, 2 Double Beds
Meeting facility
Lobby
Lobby

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Caxton Street 2, London, England, SW1H 0QW
  • Place, Westminster Abbey
    ‪6 min walk‬
  • Place, Buckingham Palace
    ‪8 min walk‬
  • Place, Big Ben
    ‪10 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪44 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

9.4 out of 10
Exceptional
(11 reviews)
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

8.8 out of 10
Excellent
(5 reviews)
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed | Lounge

Junior Suite, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(4 reviews)
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room, 2 Queen Beds, Courtyard View

Family Room, 2 Queen Beds, Courtyard View

Family Room, 2 Queen Beds, Courtyard View

10.0 out of 10
Exceptional
(9 reviews)
  • 22 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

9.0 out of 10
Wonderful
(16 reviews)
  • 22 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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About this property

St. Ermins Hotel, Autograph Collection

Luxury hotel with a fitness center and a 24-hour front desk
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a conference center, and valet parking. Housekeeping is available on request.
St. Ermins Hotel, Autograph Collection offers 331 air-conditioned accommodations with minibars and safes. 50-inch LED televisions come with premium satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered on request. Amenities available on request include change of bedsheets.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the sightseeing around St. Ermins Hotel, Autograph Collection. During your stay, you're just a quick walk from Buckingham Palace. Features include free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi and wired Internet
  • Enjoy garden views while dining at Caxton Grill
  • Full breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the comfortable accommodations and the helpful staff
  • Within a 10-minute walk of Buckingham Palace and Westminster Abbey
  • Dogs welcome for free
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center, meeting rooms, and limo/town car service are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A fitness center, a library, and a terrace are also featured at the luxury St. Ermins Hotel, Autograph Collection. For a fee, parking is available.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
Caxton Grill - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
24-hour room service is available.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Parking on site (GBP 55 per night)
  • Valet parking on site (GBP 55 per night)
  • Limited on-site valet and self parking

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 25 for adults and GBP 12.50 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Caxton Grill

Things to do

  • Gym
  • Library

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1912
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch LED TV with premium cable/satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 25 for adults and GBP 12.50 for children
  • Self parking fee: GBP 55 per night
  • Valet parking fee: GBP 55.00 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Ermins
Ermins Hotel
Hotel St. Ermins
St. Ermins
St. Ermins Autograph Collection
St. Ermins Autograph Collection London
St. Ermins Hotel
St. Ermins Hotel Autograph Collection
St. Ermins Hotel Autograph Collection London
Jolly St Ermins Hotel
Jolly St Ermins London
St. Ermin's Hotel - Autograph Collection London, England
St. Ermins Hotel, Autograph Collection Hotel
St. Ermins Hotel, Autograph Collection London
St. Ermins Hotel, Autograph Collection Hotel London

St. Ermins Hotel, Autograph Collection Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 817 out of 1002 reviews
Rating 8 - Good. 145 out of 1002 reviews
Rating 6 - Okay. 19 out of 1002 reviews
Rating 4 - Poor. 12 out of 1002 reviews
Rating 2 - Terrible. 9 out of 1002 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was truly impeccable!
Stayed 2 nights in Sep 2025

10/10 Excellent

Cristine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Helena

Stayed 1 night in Aug 2025

10/10 Excellent

Jules

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Breakfast is phenomenal.
Stayed 2 nights in Sep 2025

8/10 Good

Ramesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was friendly and helpful, making our stay pleasant. Most major sightseeing spots were within walking distance, which was very convenient. However, there were very few restaurants nearby, which made dining options somewhat limited.
Stayed 4 nights in Aug 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Barry

Stayed 4 nights in Aug 2025

10/10 Excellent

Micah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

James

Stayed 1 night in Aug 2025

10/10 Excellent

Lisa, marshfield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful 4 night stay in a family suite with 4 people. The staff was incredible and responsive to your every needs. The hotel feels like you’re in a vacation home and with private spaces and a secluded location. Close to everything and yet super quiet and comfortable. I wouldn’t hesitate to book the St Ermin’s again when I return to London in the future!
Stayed 4 nights in Aug 2025

10/10 Excellent

Kenneth Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😂
Stayed 4 nights in Aug 2025

8/10 Good

Polly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Hotel lovely, room nice and clean and comfortable. The only negative was the shower very low, and inside a small bath so not suitable for tall or large people and the floorboards very creaky in the room and up above on the next level.
Stayed 3 nights in Aug 2025

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff, air conditioned, family friendly hotel.
Stayed 4 nights in Aug 2025

10/10 Excellent

Oscar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location; great service; very friendly staff
Stayed 2 nights in Aug 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could not asked for a better place to stay for our six nights in London. Staff was extremely polite, considerate, and helpful during a couple of challenges we faced while being overseas. We will stay here again next time we come to London.
Stayed 6 nights in Aug 2025

10/10 Excellent

Prasad

Stayed 3 nights in Aug 2025

10/10 Excellent

Xiuwei

Liked: Cleanliness
Great
Stayed 4 nights in Aug 2025

4/10 Poor

Trina

Travelled with family
Disliked: Staff & service
Well located if you want to be near Buckingham palace and Big Ben but the food options aren’t great. Marylbone and adjacent have far more cuisines and restaurants to choose from. The beds were too soft and curved down at the sides so we felt like we were rolling off. Customer service was very lukewarm. Also the shower pressure was abysmal, to the point that we were wondering if there was something wrong with it. However the hotel has historical value (it used to be a WW2 special ops site) and the lobby, terrace and filtered water stations are nice.
Stayed 3 nights in Aug 2025

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
The St. Ermin’s is a wonderful property! Will recommend to anyone going to London!
Stayed 7 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel, great location

Beautiful older hotel. Everyone was very helpful and friendly. The double room was tight for a family of four but we were luckily able to upgrade to a suite after the first night. There was a wait for the new room to be ready (after 5:30pm) which was the only hiccup. Great location, easy walk to Westminster, the London eye, etc and the St James tube stop is right there.
Stayed 3 nights in Aug 2025

4/10 Poor

Nigel

Stayed 1 night in Aug 2025

10/10 Excellent

Sarwat, Torrance

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place close to so many places and walkable distance to the train station very well trained staff available to help enjoyed our stay will definitely come back , just the Ac was not great
Stayed 4 nights in Aug 2025

2/10 Terrible

Hyung Sik, MCLEAN

Stayed 5 nights in Jul 2025

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bell staff and door staff, terrible check in reception staff
Stayed 2 nights in Aug 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

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