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Old Street by Excel Apartments

3.5 star property

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Apartment | Private kitchen
Apartment | Private kitchen
Apartment | Living room
Apartment | In-room dining
Apartment

Reviews

6.6 out of 10

Popular amenities

  • Free Wi-Fi
  • Laundry room
  • Kitchen

Explore the area

View in a map
61 Banner Street, London, England, EC1Y 8PZ
  • Place, Barbican Arts Centre
    ‪5 min walk‬
  • Place, Liverpool Street
    ‪12 min walk‬
  • Place, St. Paul's Cathedral
    ‪15 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪52 min drive‬

Room options

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Apartment | Interior

Apartment

  • 45 sq m
  • Sleeps 3
  • 1 Double Bed

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About this property

Old Street by Excel Apartments

Hotel in London, near St. Paul's Cathedral
Laundry facilities and free WiFi in public areas are available at this smoke-free hotel. Weekly housekeeping is available.
Old Street by Excel Apartments offers 7 accommodations with all-in-one washer/dryers and hair dryers. Accommodations offer separate sitting areas and include desks. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

This London hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. 40-inch LCD televisions come with satellite channels. Housekeeping is provided weekly.

During your stay at Old Street by Excel Apartments, you're just a quick walk from Barbican Arts Centre. You'll find features like free WiFi in public areas and laundry facilities.
  • Free WiFi (speed: 25+ Mbps)
  • Amenities include laundry facilities
  • 13 minutes by foot from Liverpool Street and a 4-minute drive from St. Paul's Cathedral
Old Street by Excel Apartments offers its guests laundry facilities. Public spaces have free WiFi.

This 3.5-star London hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 35 per day)

Family friendly

  • All-in-one washing machine/dryer
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • Laundry facilities

Guest services

  • Housekeeping (weekly)

Accessibility

  • Hardwood flooring in room
  • No lift

More

  • Smoke-free property

Room amenities

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LCD TV with satellite channels

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Separate dining area
  • Toaster

More

  • All-in-one washer/dryer
  • Desk
  • Heating
  • Iron/ironing board
  • Living room
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Contactless check-in available
Minimum check-in age: 25

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of GBP 0 at check-out
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of GBP 350 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: GBP 35 per day
  • Bed sheets fee: GBP 0 (or guests may bring their own)
  • Towels fee: GBP 0 (or guests may bring their own)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property is professionally cleaned
This property does not have a front desk. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests must contact the property in advance for check-in information and an access code. Guests can access their accommodation through a private entrance. Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of GBP 0 at check-out.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Excel Apartments Old Street Apartment London
Excel Apartments Old Street Apartment
Excel Apartments Old Street London
Excel Apartments Old London
StayInn Old Street
Excel Apartments Old Street
Old By Excel Apartments London
Stay Inn Apartments Old Street
Old Street by Excel Apartments Hotel
Old Street by Excel Apartments London
Old Street by Excel Apartments Hotel London

Old Street by Excel Apartments Reviews

Reviews

6.6
Rating 10 - Excellent. 25 out of 120 reviews
Rating 8 - Good. 44 out of 120 reviews
Rating 6 - Okay. 17 out of 120 reviews
Rating 4 - Poor. 10 out of 120 reviews
Rating 2 - Terrible. 24 out of 120 reviews

7.0/10

Cleanliness

6.8/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Kyle

Stayed 2 nights in Aug 2025

6/10 Okay

Anna

Business traveller
Liked: Property conditions & facilities
Disliked: Staff & service
My biggest issue was with the support services - I discovered a completely clogged shower drain in my bathroom upon checking in, rendering the shower completely unusable for fear of flooding the entire bathroom. However staff were unable to provide maintenance until the next day and tried to tell me it was okay for me to leave the unit while they did the work (not remembering that I am desperately waiting for a shower and cannot go anywhere until that happens?? very low contextual awareness). No discount or refund was offered. I also pre-ordered room service during my stay, but when it wasn't provided, I finally emailed 2 days before checkout to ask for the charge to be refunded to me as I had already done all the cleaning. My request for a refund was again rejected and they immediately scrambled to provide room service for a unit that had already been cleaned by me and did not need it. Extremely poor experience interacting with the support staff; they made my stay exponentially worse than it otherwise would have been. Location is fantastic - easy access to London Underground, supermarkets, restaurants, and local outdoor food market. Close proximity to universities means there's plenty of students out, very safe place. Apartment building itself is great; easy access thru codes on door lock to building and to each unit. However, it sucked that there's no elevator and I wasn't warned beforehand, so lugging up my heavy suitcase two flights of stairs was painful.
Stayed 10 nights in Oct 2025

2/10 Terrible

Jennifer

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The apartment was really nice but the people who run it are so hard to get in touch with. I kept having to have Expedia get in touch with them. Also, their "rental agreement" that we have to sign outside of the Expedia app is so sus. They indicate a £350 deposit on the Expedia site and then list it as £500 with a £104 rental fee. They say they will keep your deposit at will, not sure if we are getting it back. They also charge for towels - £12!!!! And if you decline they still put the towels in the apartment. They also charge you for cleaning or you do it yourself - but give no instructions or cleaning supplies. We were so frustrated and couldn't even shower in the morning! We asked for clarification on all of this, but no one would get back to us. The WiFi was also pretty awful, none of the 3 WiFi logins worked, until we finally got one to work after manually typing it in (instead of copy and paste). This would have been a great stay of the owners hadn't had such ridiculous house rules and if we could get in touch with them. Up until the time we finally got our instructions to check in - a half an hour late, I truly thought we had been scammed. We even did a video of the place in case they try to keep our deposit. I'd avoid this company, they ruined an entire afternoon in London because I was trying to work out the details with Expedia
Stayed 1 night in Sep 2025

4/10 Poor

Ana

Business traveller
Disliked: Cleanliness
Kitchen stuff all dirty. 3rd floor with no lift and no warning about it. Glass doors everywhere, and thin curtains, so light everywhere making hard to sleep. Sofa's dirty.
Stayed 5 nights in Sep 2025

10/10 Excellent

Fraser

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have stayed here many times now and this little gem never disappoints! Excellent location, so quiet and pleasant.
Stayed 1 night in Sep 2025

10/10 Excellent

Issa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Just far too hot, no fan in any of the rooms. I didn’t expect air con but something to help how hot it was. This apartment 7 is cleaner than some of the others in this block.
Stayed 2 nights in Jun 2025

6/10 Okay

Isobel

Liked: Staff & service
Overall the apartment was a good size for the location and super convenient, unfortunately the toilet had remains from the last user still in there and there was debris on the floor of the bedroom. Generally the bathroom was a little tired feeling, tape on the shower pole etc. The fan was appreciated as the apartment was extremely hot but I did stay during exceptionally hot weather. The curtains were too thin to allow me to sleep past sunrise so replacing those with blackout curtains would have increased my comfort considerably. Really easy to check in and the area felt safe. Just more attention to detail in cleaning would be good.
Stayed 2 nights in Jun 2025

8/10 Good

Kyle

Stayed 2 nights in Jun 2025

6/10 Okay

Amy

Disliked: Property conditions & facilities
Although the staff arrangingb
Stayed 2 nights in May 2025

6/10 Okay

Kylee

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The flat is in a great location, but there was no wifi and the shower was stuck on a really hot water setting so showering was really difficult. There was 3 of us staying and we had to make up the sofa lounge but wasn't provided with all the linen we needed to make the bed. It was difficult to find a contact number for the facility management. By the time I found the number to contact them it was late on a Friday and no help was received.
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Jacob

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
London is a very expensive city to get somewhere to stay, so this was a really good option for the price. Nice neighborhood around the area with a ton of good restaurant choices. Locals are around the area and sometimes during the week days there were farmers markets/stalls for food here too. Great coffee shop nearby. Was a little far from train stations, 10-15 minute walk to get to the main ones like circle line or elizabeth, but again for this price you are not going to get anything better.
Stayed 5 nights in Feb 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Fraser

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Calmness in the city

Great apartments these with food on the doorstep, a pub and an all round lovely city aesthetic. Minutes from Old Street, Barbican and Farringdon. Can’t recommend these enough.
Stayed 1 night in Dec 2024

6/10 Okay

Daniel

Stayed 1 night in Dec 2024

10/10 Excellent

Fraser

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Little London Oasis

Stayed here a couple of times now and I really love it! Great value, wonderful location and a quaint little neighbourhood location. I love the walk to Farringdon in the morning.
Stayed 2 nights in Nov 2024

6/10 Okay

Chris

Business traveller
Liked: Amenities
Disliked: Property conditions & facilities
Nice amount of space but needs a bit of TLC. Heating didn’t work in the bedroom, wall was damaged near the radiator in the living room and shower was very low pressure
Stayed 2 nights in Nov 2024

4/10 Poor

SALIM MAHMOUD

Business traveller, Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Correct but fixing needed

Simplistic appartmentbwith one very uncomfortable sofa/bed in the living room The bedroom radiator was falling when the entrance guardrail was torn off It has been signaled the day I arrived and no option for fixing has been proposed The curtains are not solid nor providing sufficient light proy
Stayed 3 nights in Sep 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in was a bit of a faff but otherwise the apartment is really good. The location is great, I know this area a little bit and love going back. There is a supermarket very close by and plenty of bars and restaurants. It is a little rough around the edges when you look closely (some plug sockets have seen better days and the mattress could do with an upgrade) but the apartment is well appointed. You could easily spend a few days here and be very satisfied with your choice of accomodation.
Stayed 1 night in Jul 2024

2/10 Terrible

kalid

Stayed 4 nights in Jul 2024

10/10 Excellent

Adam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very happy

Lovely apartment, perfect for my short work stay
Stayed 2 nights in Jun 2024

2/10 Terrible

Lucy, Los Angeles

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The receptionist wasn’t responsible to help us to fix problems of the lock on a timely basis. That resulted we stayed outside of the room for 6 and half hours.
Stayed 5 nights in Jun 2024

2/10 Terrible

Laura

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid at all costs. Con artists

Old street- Stay Inn It is awful. Avoid it if you can. Once they have your money, thery will avoid you at all costs. They will not respond to problems after that. Persoanlly: Fridge broken Front door knob broken 2/3 lights in the bathroom don't work Shower head filthy with grime and limescale. You don't get much water out due to this. There is no window in the bathroom so there is a lot of mould built up which has gone dark brown and started to bubble. It looks disgusting. Kick plates around oven broken One bowl only One tea spoon only Chairs in dining room about to break all shake when you sit on them and are lively to collapse. Curtains are really thin so the room is fully light for 4.30am Upstairs are very noisey with a thin wooden floor so you hear loud footsteps and the tv/conversations all night. I got no sleep at all. There is a downpipe running through the bedroom so you are woken up anytime the flats run water or flush the toilet. There is an ventilation unit outside flat 3 that will go on and off through the night to keep you up. The pubs outside are okay as most close around 11 so most of the clear up and customers are gone for 12. There is no lift and a pretty narrow staircase so it is not accessible for impaired or disabled but also pretty difficult if your luggage is heavy. The pillows and bed are hideous. The pillow cases were yellow (I believe they started as white!) The hardest part over and above the lack of sleep and hugh volume of dirt is the lack of
Stayed 2 nights in May 2024

4/10 Poor

Ryan

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

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