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The Ampersand Hotel - Small Luxury Hotels of the World

Property class: 5 and above
VIP Access

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Photo gallery for The Ampersand Hotel - Small Luxury Hotels of the World

Restaurant
Creator video
Business centre
Deluxe Double Room
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
10 Harrington Road, London, England, SW7 3ER
  • Place, Natural History Museum
    ‪3 min walk‬
  • Place, Hyde Park
    ‪12 min walk‬
  • Place, Harrods
    ‪13 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪56 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Double Room (Small - Suitable for 1 or 2 nights )

Double Room (Small - Suitable for 1 or 2 nights )

Double Room (Small - Suitable for 1 or 2 nights )

9.2 out of 10
Wonderful
(23 reviews)
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

8.8 out of 10
Excellent
(33 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

9.2 out of 10
Wonderful
(42 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Studio

Deluxe Studio

Deluxe Studio

9.0 out of 10
Wonderful
(7 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite

Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

The Ampersand Hotel - Small Luxury Hotels of the World

Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and 24-hour room service.
The Ampersand Hotel - Small Luxury Hotels of the World offers 111 air-conditioned accommodations with free minibar items and safes. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies.

Bathrooms include bathtubs or showers and designer toiletries. Guests can surf the web using the complimentary wired Internet access. Additionally, rooms include complimentary newspapers and complimentary bottled water. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at The Ampersand Hotel - Small Luxury Hotels of the World. During your stay, you're just a quick walk from Natural History Museum. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi and wired Internet in some public areas
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Continental breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the local sightseeing and the clean accommodations
  • Just a 4-minute walk from Natural History Museum and 12 minutes by foot from Hyde Park
  • Dogs welcome for free (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and meeting rooms are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour fitness center, a library, and multilingual staff are also featured at the luxury The Ampersand Hotel - Small Luxury Hotels of the World.

This 5-star London hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily.
The Ampersand Hotel - Small Luxury Hotels of the World has a restaurant on site.
24-hour room service is available.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (GBP 52 per day)
  • Street parking available

Food and drink

  • Daily continental breakfast available for a fee: GBP 22 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Library

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5 AM
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 22 per person
  • Nearby parking fee: GBP 52 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation.

Property is also known as

Ampersand Hotel
Ampersand Hotel London
Ampersand London
Hotel Ampersand
The Ampersand Hotel London, England
The Ampersand Hotel London
The Ampersand Hotel
The Ampersand Hotel Small Luxury Hotels of the World
The Ampersand Hotel - Small Luxury Hotels of the World Hotel
The Ampersand Hotel - Small Luxury Hotels of the World London

The Ampersand Hotel - Small Luxury Hotels of the World Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 820 out of 1001 reviews
Rating 8 - Good. 122 out of 1001 reviews
Rating 6 - Okay. 43 out of 1001 reviews
Rating 4 - Poor. 8 out of 1001 reviews
Rating 2 - Terrible. 8 out of 1001 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Clean room friendly check in and helpful doorman
Stayed 2 nights in Jan 2026

10/10 Excellent

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, excellent bathroom in my room that was upgraded. Smaller rooms had less space in the bathroom but ok for brief stays.
Stayed 2 nights in Jan 2026

10/10 Excellent

Katherine Ann

Liked: Cleanliness, amenities, property conditions & facilities
What a gorgeous, warm, and cozy hotel! Magically decorated for Christmas, and everything you could possibly need. Highly recommend!
Stayed 5 nights in Nov 2025

10/10 Excellent

N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
Stayed 2 nights in Jan 2026

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2026

2/10 Terrible

William

Stayed 4 nights in Sep 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding service and a real centre of calm in the wonderfully hectic Kensington
Stayed 5 nights in Jan 2026

10/10 Excellent

Kristian, Houston

Stayed 2 nights in Jan 2026

10/10 Excellent

Oluwagbemiga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jan 2026

10/10 Excellent

justin

Stayed 1 night in Jan 2026

8/10 Good

So Young

Stayed 2 nights in Jan 2026

10/10 Excellent

Alysha Rachael

Liked: Cleanliness, amenities
Everything was excellent as always!
Stayed 12 nights in Dec 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities
The service was exceptional. We will keep coming back to this hotel
Stayed 2 nights in Dec 2025

10/10 Excellent

Kelly

Stayed 1 night in Dec 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
Superb staff, good food, lovely room
Stayed 2 nights in Dec 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb from start to finish. Accomodating staff who really care about making the stay great. The teas are not to be missed
Stayed 2 nights in Nov 2025

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Lovely room, very snug and comfy
Stayed 2 nights in Dec 2025

6/10 Okay

Alexander, East Greenwich

Travelled with partner
Liked: Property conditions & facilities
This is a solid 4-star hotel, and if it were positioned as such, the experience would be perfectly justified. However, it is definitely not a luxury 5-star boutique hotel. There is no doorman at night, no bar, and bottles of wine are left near the reception with a notebook where guests are expected to write down their room number and how many glasses they take—which feels quite awkward and not at all luxurious. On top of that, the cleaning staff was vacuuming the reception area during the day, with the noise constantly disrupting the atmosphere. Overall, this hotel does not meet the standards or service level expected from a true luxury property
Stayed 5 nights in Dec 2025

10/10 Excellent

darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was extremely enjoyable, but your question about free breakfast has thrown me as we paid both mornings, can someone feedback on that.
Stayed 2 nights in Dec 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Attention to detail. Modern amenities, centrally located. Wonderful food and excellent staff. Will come back!
Stayed 6 nights in Dec 2025

8/10 Good

William

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and well equipped room with lovely bathroom and shower. The rooms are snug with a comfortable bed.
Stayed 1 night in Dec 2025

10/10 Excellent

Mitchell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel & staff, comfortable bed. Really great area
Stayed 4 nights in Dec 2025

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best repurposing of an older building I’ve seen . Super clean and comfortable as well as very quiet . Staff takes great care of this hotel and are quick to help guests . Beds and linens are the best . The location ( near the British Museum ) is excellent and feels like a neighborhood with great restaurants and many cuisines . Planning on staying here again in just a few weeks. Easy walk to subway .
Stayed 1 night in Dec 2025

10/10 Excellent

Tralyn Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The staff was amazing! Cleanest hotel I’ve ever stayed in. Would definitely recommend and will come back to visit soon!
Stayed 4 nights in Dec 2025

10/10 Excellent

Ismat

Stayed 1 night in Nov 2025

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