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The Craven Hotel

3.0 star property

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Photo gallery for The Craven Hotel

Property entrance
Double Room
Reception hall
Interior detail
Shower, free toiletries, hair dryer, towels

Reviews

5.0 out of 10

Popular amenities

  • Free Wi-Fi
  • 24/7 front desk

Explore the area

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10-11 Craven Terrace, Paddington, London, England, W2 3QD
  • Place, Kensington Gardens
    ‪3 min walk‬
  • Place, Hyde Park
    ‪6 min walk‬
  • Place, Paddington Central
    ‪9 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪62 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

  • 7 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Twin Room

Twin Room

Twin Room

  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room

Double Room

Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Room

Soundproofing, iron/ironing board, free WiFi, bed sheets

Standard Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Double Room

Soundproofing, iron/ironing board, free WiFi, bed sheets

Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Single Room

Soundproofing, iron/ironing board, free WiFi, bed sheets

Single Room

  • Sleeps 1
  • Free Wi-Fi

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About this property

The Craven Hotel

Along with concierge services, this smoke-free hotel has a 24-hour front desk and tour/ticket assistance. WiFi in public areas is free. Additionally, a front-desk safe, multilingual staff assistance, and a reception hall are onsite. Housekeeping is available on request.
The Craven Hotel offers 39 accommodations with hair dryers and complimentary toiletries. This London hotel provides complimentary wireless Internet access. Bathrooms include showers. Housekeeping is offered on request and irons/ironing boards can be requested.
During your stay at The Craven Hotel, you're just a quick walk from Hyde Park. You'll find features like free WiFi in public areas and concierge services.
  • Free WiFi
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Within a 10-minute walk of Hyde Park and Kensington Gardens
The Craven Hotel offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi.

This 3-star London hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping on request
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 2 buildings
  • 4 floors
  • Reception hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

More

  • Heating
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 17

Check-out

Check-out before 10:00 AM

Contactless check-out available

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The Craven Hotel offers transfers from the train station. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Craven Hotel

Craven Hotel London

Craven London

Hotel Craven

England

The Craven Hotel Hotel

The Craven Hotel London

The Craven Hotel Hotel London

The Craven Hotel Reviews

Reviews

5.0
Rating 10 - Excellent. 36 out of 623 reviews
Rating 8 - Good. 106 out of 623 reviews
Rating 6 - Okay. 148 out of 623 reviews
Rating 4 - Poor. 165 out of 623 reviews
Rating 2 - Terrible. 168 out of 623 reviews

5.8/10

Cleanliness

6.2/10

Staff & service

3.8/10

Amenities

4.8/10

Property conditions & facilities

Reviews

6/10 Okay

Mark

Cheap and quiet hotel. Room could do with a refresh, and tv didn’t work. Mattress could also do with being replaced. For a one night stay it was ok.
Stayed 1 night in Feb 2026

2/10 Terrible

Atsuko

Stayed 1 night in Feb 2026

2/10 Terrible

Brian

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room was very dirty and nothing is working
Stayed 1 night in Feb 2026

4/10 Poor

Adrian

Business traveller
Liked: Staff & service
Disliked: Amenities
Room small but almost every fixture and fitting was damaged. The shower had NO hot water , only the tink sink water was hot. TV remote control only worked now and then and was damaged. Sheets were clean and location good and staff friendly but maintenance very poor!
Stayed 1 night in Jan 2026

2/10 Terrible

Jeena

Liked: Staff & service
Disliked: Cleanliness, amenities
Fruit flies in my room. Drafty, Outdated. Not a place you would want to stay for a week or longer.
Stayed 2 nights in Jan 2026

4/10 Poor

Jairam

Travelled with family
The rooms were relatively smaller and over priced, there were no tea making facilities in room or common area, the TV had no signal. Shower pan was flooded when having shower and the hose was leaking at the shower head and hose interface. It is the customer's responsibility to inform the Hotels.com website of any issues experienced otherwise these issues shall continue for future customers at the Craven Hotel.
Stayed 3 nights in Dec 2025

2/10 Terrible

Umair

Stayed 1 night in Jan 2026

6/10 Okay

Dan

Stayed 2 nights in Dec 2025

4/10 Poor

Darren

Disliked: Cleanliness, amenities
Paid £70 for a double bed. You would think with a double bed that the room would be a reasonable size. It was a single room and you couldn't swing a cat. It had a private bathroom, again not big enough. The room was very worn, marks on the wall. Bed was okay but overall I would not stay here again.
Stayed 1 night in Dec 2025

6/10 Okay

Bethe

If I were 20 years old again and traveling with friends, this hotel would have been fine. The rooms were extremely small and I couldn't even turn around in the shower. Young people wouldn't mind; I did.
Stayed 2 nights in Nov 2025

4/10 Poor

Valerie

Travelled with group
Disliked: Cleanliness, staff & service, amenities
The room was not cleaned properly- there is drink bottles and cups and trash under the bed and behind the headboard. Hot water takes 5 min to start, no floor towel for the bathroom so you come out of the shower to wet tiles, heating cranked up to maximum so we had to have the window open all night as you can't reach the gauge to close the radiator behind headboard, mattresses way too soft to sleep on so you just sink in, poor quality pillow and carpet looked like it hasn't been vacuumed in a while. No glass provided so you have to either buy water or drink from your hand over the sink, shower too small and hight not adjustable, no hairdryer, only small pouch shampoo provided. Will never stay there again. For the price they didn't even provide essential.
Stayed 1 night in Dec 2025

4/10 Poor

Orkun

Stayed 1 night in Dec 2025

4/10 Poor

Ethan

Stayed 1 night in Nov 2025

4/10 Poor

Omiea

Disliked: Staff & service, amenities, property conditions & facilities
Smiley, small dirty towel never changed for 3 days, unhelpful staff, broken tv, broken shower, room never cleaned for 3 days,..
Stayed 3 nights in Nov 2025

2/10 Terrible

Sarah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Filthy, cold, bedding and towels smelled of damp. One one, very thin (and smelly) pillow. The dust falling out of the extractor fan in the bathroom when in use left a cover of thick grey particles over the sink and toilet. Only one towel and no bath mat (floor got wet from the shower, so was slippery) small sachet of shower gel was all that was provided. Absolutely no care taken of the room.
Stayed 1 night in Nov 2025

4/10 Poor

STEPHEN

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
TV didn’t work. Room smelled of sewage.
Stayed 2 nights in Nov 2025

4/10 Poor

Kirsty

Liked: Staff & service
Disliked: Cleanliness, amenities
The room was dirty the bathroom hadn’t been cleaned still had toiletries from the last guest in the shower, bedding had a big stain on it Receptionist was nice though. The telly and lamps didn’t work
We didn’t use the shower as wasn’t clean
Big stain on bedding
Just wall paper stuck on
Stayed 1 night in Nov 2025

2/10 Terrible

Charlotte

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Checked-in to the room and it was dirty. Was moved to another room which was also dirty. The night person didn't seem to care or understand. I have photos (over 20 in total) and I am going to complain to the hotel. Absolutely shouldn't have stayed there it was that dirty but didn't have a choice as was in the area for work.
Stayed 3 nights in Nov 2025

4/10 Poor

Nathan

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel was a dive, damp everywhere, no power sockets near the bed, bed was like sleeping on neat springs, the shower leaked everywhere and doesn’t drain it turned into a bath
Stayed 1 night in Nov 2025

6/10 Okay

Sasha

Travelled with group
Disliked: Amenities, property conditions & facilities
very small, but friendly staff and good location
Stayed 5 nights in Nov 2025

6/10 Okay

Anneli

Disliked: Cleanliness, property conditions & facilities
The room was coean but some hairs in the bedding. The bathroom was clean but small and the shelf was falling off the wall. Hairdryer didnt work, but they provided another one. Had a kettle but no cup. They let me have one at reception.
Stayed 2 nights in Nov 2025

4/10 Poor

Nancy

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms are super small and the bed is awful sinking in the middle definitely needs to be change ASAP !!! we asked to be transferred to another room coz of the bed situation the one we got was not that good either , the bathroom is so small u can barely do anything inside , toilet seat was broken and the WiFi hardly works . We even had to pay additional to get in just an hour early . Staff not as friendly . The only plus I must say was the location ! Close to everything .
Stayed 2 nights in Oct 2025

4/10 Poor

Jessy

Liked: Staff & service
Disliked: Cleanliness
The receptionist was really nice but the rooms are very small and mouldy. The beds are weak and there were stains on the walls and ceilings.
Stayed 1 night in Nov 2025

6/10 Okay

Helen

Staff were lovely and friendly, we even got a room upgrade which was super kind.
Stayed 1 night in Nov 2025

4/10 Poor

atsushi

Disliked: Staff & service, amenities
Nothing to like about. Just cheap. Premier Inn was right beside Paddington for almost same price.
Stayed 2 nights in Nov 2025

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