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5.0 out of 5

"Amazing Hotel and the staff couldn't be more friendly and helpful. We always stay there when we are in London and the experience we have, is always gr ... " More

By a verified traveller on Tue 03 Aug 2021

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Executive Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Junior Suite (Deluxe)

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Terrace Penthouse

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite (Superior)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite (Belgravia)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they enjoy the overall property condition at The Dorchester. During your stay, you're just a quick walk from Hyde Park. Features include free WiFi in public areas, plus 4 restaurants and 2 bars.

  • Free WiFi
  • Enjoy French cuisine at Alain Ducasse, one of the property's 4 restaurants and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Indulge with Thai massages, detox wraps or facials at The Spa at the Dorchester
  • Services include free food shopping service, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym
  • Just a 2-minute walk from Hyde Park and 11 minutes on foot from Marble Arch

The Dorchester ratings based on 3 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Dorchester

Everyone (2) Couples (1)
5 out of 5
Amazing Hotel and the staff couldn't be more friendly and helpful. We always stay there when we are in London and the experience we have, is always great. The room was very clean and we felt very safe in the current Covid situation. We can't wait to go there again.

Posted by on 3 Aug 2021

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Comment from Hotel Management

4 Aug 2021 by Mirko Cattini

Thank you very much for taking the time to share your wonderful feedback following your recent stay with us. I am delighted to hear that you felt well cared for by all of our team members in every department and I’m thrilled you felt safe while with us. We truly value your loyalty and we very much look forward to welcoming you back to The Dorchester in the near future. If I can be of any assistance in the meantime please always feel free to reach out. Sincerely, Mirko Cattini Hotel Manager The Dorchester

5 out of 5

Top London hotel

Pros: Everything!
Cons: Nothing!
Location: Park Lane is very convenient. Lovely walks around Mayfair. Not far from the West End or Kensington/Knightsbridge
The most wonderful weekend and hotel experience. Amazing staff, food, room and ambience. Can't recommend it highly enough.

Posted by , from Aberdeen on 2 May 2017

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5 out of 5
Fantastic stay helpful staff luxury room well worth a visit

Posted by , from hastings on 26 Sep 2016

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Property Features

The Dorchester offers its guests a full-service spa and a 24-hour fitness centre. There are 4 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. Business amenities include a 24-hour business centre, meeting rooms, and limo/town car service. Spa services, a terrace, and multilingual staff are also featured at the luxury The Dorchester. Parking is available for a fee. Smoking is allowed in designated areas at this 5-star London hotel.

  • 250 guestrooms or units
  • 9 levels
  • 4 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Built in 1931
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Food/drink service (free)
  • Wedding services available
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cots/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Valet parking (surcharge)

Transport

  • Train station: London Victoria Rail Station (1.9 km / 1.2 mi)
  • Metro station: Hyde Park Corner Underground Station (0.5 km / 0.3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

The Dorchester offers 250 air-conditioned accommodations with iPod docking stations and DVD players. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Coffee/tea makers and minibars are provided. Bathrooms include a separate bath and shower, dressing gowns, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and free newspapers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

  • Minibar
  • iPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Premium channels
  • DVD player
  • Coffee maker
  • Luxury bedding
  • Separate bath and shower
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or cupboard
  • Desk chair

Food & Drink

For a fee, guests can enjoy a full breakfast daily.

Alain Ducasse – This restaurant specialises in French cuisine and serves lunch and dinner. 3-star Michelin rating. Reservations are required.

China Tang – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

The Grill by Tom Booton – This restaurant specialises in British cuisine and serves lunch and dinner. Reservations are required. Open daily.

The Promenade – This restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

The Bar at The Dorchester – This bar only serves light fare. Open daily.

A complimentary food shopping service is offered and 24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

  • Casino nearby
  • Health or beauty spa nearby

Spa Services

The Spa at the Dorchester has 9 treatment rooms, including rooms for couples. Services include deep-tissue massages, Swedish massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 9
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Steam room in spa
  • Minimum age to access spa is 16
  • Thai massage
  • Reflexology
  • Detoxification wrap
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair-accessible public washroom
  • Handrails in stairways
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property does not accept Discover Cards for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all onsite purchases.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 84.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 45 per person
  • Valet parking fee: GBP 60.00 per day
  • Rollaway bed fee: GBP 84.0 per night
  • Service fee: 5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Dorchester
  • Dorchester Hotel
  • Dorchester Hotel London
  • Dorchester London
  • The Dorchester Hotel
  • The Dorchester London
  • The Dorchester Hotel London
  • The Dorchester Dorchester Collection

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.