See all properties

The Franklin London - Starhotels Collezione

Choose dates to view prices

Photo gallery for The Franklin London - Starhotels Collezione

A bar area with high-backed chairs, a fireplace, and shelves of liquor bottles.
Creator video
A row of red brick townhouses with multiple stories, large windows, and a well-maintained garden with a prominent tree.
A modern lounge area with a sofa, chairs, and a small table, featuring a large mirror and decorative wall sconces.
A room with a large window, a modern lamp, and a mirror reflecting a building outside.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
24 Egerton Gardens, London, England, SW3 2DB
  • Place, Victoria and Albert Museum
    ‪3 min walk‬
  • Place, Imperial College London
    ‪5 min walk‬
  • Place, Hyde Park
    ‪9 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪56 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Superior Double Room

A well-appointed bedroom with a large bed, bedside tables, a sitting area, and a view of the outdoors.

Superior Double Room

9.4 out of 10
Exceptional
(20 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

A modern hotel room with a large bed, two bedside tables, a chair, and a wall decorated with framed botanical prints.

Deluxe Double Room

8.8 out of 10
Excellent
(6 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite

A hotel room with a large bed, a bedside table with a lamp, a decorative bowl, and a wall with framed botanical prints.

Junior Suite

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite Executive

A modern living room with a dark wall, a large window, a sofa, a desk, and a bed.

Suite Executive

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Single Room

A hotel room with a large bed, a bedside table with a lamp, a mirror, and framed artwork on the wall.

Single Room

10.0 out of 10
Exceptional
(1 review)
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Garden Suite

A hotel room with a large bed, two bedside tables, a chandelier, and large windows with a view of the outside.

Garden Suite

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Presidential Suite

A modern living room with a glass coffee table, a sofa, and a chair.

Presidential Suite

  • Garden view
  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Triple Room

A modern living room with a dark wall, a large window, a sofa, a desk, and a bed.

Triple Room

8.0 out of 10
Very good
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 King Bed
  • Free Wi-Fi

Similar properties

Deluxe Twin Room | View from room
Royal Garden Hotel
London City Centre
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.7 out of 5, Exceptional, 1,891 reviews
The price is €267
includes taxes & fees
31 Aug - 1 Sept
Royal Garden Hotel

About this property

The Franklin London - Starhotels Collezione

Along with a full-service spa, this smoke-free hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a steam room, and a coffee shop/cafe are onsite.
The Franklin London - Starhotels Collezione offers 35 air-conditioned accommodations with safes and complimentary newspapers. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a steam room and a 24-hour fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with Turkish bath/hammam.
Our customers tell us they can't get enough of the helpful staff at The Franklin London - Starhotels Collezione. During your stay, you're just a quick walk from Victoria and Albert Museum. Features include free WiFi in public areas, plus a full-service spa and a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy Italian cuisine at The Franklin Restuarant, a fine-dining restaurant with garden views
  • Full breakfast served daily for a fee
  • Treat yourself to manicures and pedicures, facials, or massages at the spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a 24-hour gym and a steam room
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Steps from Brompton Oratory and 3 minutes by foot from Victoria and Albert Museum
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
The Franklin London - Starhotels Collezione offers its guests a full-service spa, a steam room, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and a meeting room are available. Spa services, a library, and multilingual staff are also featured at the luxury The Franklin London - Starhotels Collezione.

This 5-star London hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
The Franklin Restuarant - Overlooking the garden, this fine-dining restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (GBP 52 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 37 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Franklin Restuarant

Things to do

  • 24-hour gym
  • Full-service spa
  • Library
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden

Full-service spa

  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Treatment room
  • Turkish bath

Accessibility

  • Hardwood flooring in room
  • Lift

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 40 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 31 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 50 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 37 per person
  • Nearby parking fee: GBP 52 per day(1312 ft away; open 24 hours)
  • Pet fee: GBP 40 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Franklin Hotel London
Franklin London
Franklin Hotel Starhotels Collezione London
Franklin Hotel Starhotels Collezione
Franklin Starhotels Collezione London
Franklin Starhotels Collezione
Franklin Starhotels Collezion
The Franklin Hotel Starhotels Collezione
The Franklin London - Starhotels Collezione Hotel
The Franklin London - Starhotels Collezione London
The Franklin London - Starhotels Collezione Hotel London

The Franklin London - Starhotels Collezione Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 448 out of 600 reviews
Rating 8 - Good. 94 out of 600 reviews
Rating 6 - Okay. 33 out of 600 reviews
Rating 4 - Poor. 9 out of 600 reviews
Rating 2 - Terrible. 16 out of 600 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liesl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel. Bar and restaurant are stunning. Rooms are nice size
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel!!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Vladimiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurat,very good dishes and services
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities
Professional & friendly staff Great location Room is clean Bed B is comfortable
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Sherrie

Liked: Cleanliness
Fantastic chic hotel. Lovely room with everything needed. Friendly staff, super breakfast and perfect location near Hyde Park, Harrods and underground.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

albin

Liked: Cleanliness, staff & service, amenities
Fantastic service and very cosy.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Elegant, comfortable, with attentive service.
Stayed 7 nights in Mar 2026
Verified review

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed this small hotel and the location was amazing. If you are up for walking it’s a great location (less than 1.5 miles) to most of London’s big attractions including the Chelsea Flower Show. I would have given this a hotel a 5-star, but we found the restaurant staff to be unfriendly and very stressed. We ate 1 dinner and breakfast there and headed out to other restaurants for the following 4 days of our stay. With that said, the food we had was very good. Thank you for a great stay.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful team Will return !
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Alidad

Liked: Cleanliness, amenities, property conditions & facilities
Great Staff, clean room, great location....I would stay there again on y next trip to London.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place to stay!
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Yi Chen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staffs are friendly, room is very comfortable and the breakfast is delicious
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Jonathan

Liked: Cleanliness, staff & service
Very friendly staff
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great location
Stayed 6 nights in Oct 2025
Verified review

10/10 Excellent

Priya

Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities
Loved it, amazing amazing staff. Needs a pool or hot tub but it's amazing
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An historic building in a great location, to be sure. But if I have to be honest, it was my worst sleep in 2 weeks of travel. The A/C was ineffective and recurring sounds of police or other emergency vehicles through the night ruined what could have been a very nice stay. We may have been upgraded to a larger room but the bathroom was minuscule and could accommodate one person only. Breakfast was fine but pricey. Would not stay here again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Sonja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and welcoming staff, beautiful property
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic staff
Stayed 6 nights in Dec 2025
Verified review

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very helpful and treated us like a royalty.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

James

Liked: Cleanliness, staff & service, amenities
Room was spotless and staff were fantastic. Drawback was sound from corridors etc. travelling in to the room. Made for a somewhat disturbed night.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
A wonderful hotel in a great location with exceptional staff and incredibly comfortable beds.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Georgina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful luxury hotel Gorgeous private garden Moody interiors Super quiet
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful street and very well appointed hotel
Stayed 2 nights in Apr 2025

Hotels