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The Mad Hatter Hotel

3.0 star property

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Photo gallery for The Mad Hatter Hotel

Exterior
Creator video
Property entrance
Bar (on property)
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Bar
  • Laundry room
  • Room service

Explore the area

View in a map
3 - 7 Stamford Street, London, England, SE1 9NY
  • Place, Blackfriars Bridge
    ‪3 min walk‬
  • Place, Tate Modern
    ‪6 min walk‬
  • Place, St. Paul's Cathedral
    ‪12 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪52 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

9.2 out of 10
Wonderful
(39 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

9.2 out of 10
Wonderful
(23 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

The Mad Hatter Hotel

Riverfront hotel with a 24-hour front desk and a restaurant
This smoke-free hotel features a restaurant, a bar/lounge, and dry cleaning. WiFi in public areas is free. Additionally, a 24-hour front desk, express check-out, and free newspapers are onsite.
The Mad Hatter Hotel offers 30 accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually decorated. Televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Our customers tell us they can't get enough of the breakfast at The Mad Hatter Hotel. During your stay, you're just a quick walk from Blackfriars Bridge. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast offered for a fee
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Guests have great things to say about the overall condition of the property and the location
  • Within a 15-minute walk of St. Paul's Cathedral and Borough Market
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The Mad Hatter Hotel also features complimentary newspapers in the lobby, dry cleaning/laundry services, and room service (during limited hours).

This 3-star London hotel is smoke free.

Guests can enjoy full breakfast for a fee.
The Mad Hatter Hotel has a restaurant serving breakfast and lunch.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Full breakfast available for a fee: GBP 12.95 per person
  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 35.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 12.95 per person
  • Rollaway bed fee: GBP 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hatter Hotel
Hotel Mad
Mad Hatter Hotel
Mad Hatter Hotel London
Mad Hatter London
Mad Hotel
Hotel Mad Hatter
The Mad Hatter Hotel London, England
The Mad Hatter Hotel Hotel
The Mad Hatter Hotel London
The Mad Hatter Hotel Hotel London

The Mad Hatter Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 593 out of 1001 reviews
Rating 8 - Good. 341 out of 1001 reviews
Rating 6 - Okay. 46 out of 1001 reviews
Rating 4 - Poor. 11 out of 1001 reviews
Rating 2 - Terrible. 10 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Phill

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Alisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location, staff is nice, rooms are good.
Stayed 3 nights in Sep 2025

10/10 Excellent

Doris

Travelled with group
Liked: Amenities
Wonderful staff, comfortable and welcoming
Stayed 1 night in Sep 2025

10/10 Excellent

David

Stayed 3 nights in Sep 2025

10/10 Excellent

Meagan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay and explore Southwark.

Stayed here for a 2 night midweek break with a friend. First of all I just want to say how friendly and helpful all the staff were. The man who checked us in was incredibly helpful and gave us some great suggestions of things to do and see. The room was spacious / twin beds which were comfortable and it has been ages since I stayed in a hotel that provided biscuits with the tea and coffee. It may not seem much but it is a lovely touch! We didn’t partake in the pub / restaurant downstairs as we were out and about but it looked great and had a selection of board games. I live in Kent so on my next stay with my husband we will definitely pop in for a drink. The breakfast was good - I had the eggs Benedict and the eggs were cooked perfectly for me. My only criticism is that the English muffin it was served on hadn’t been toasted. My friend had the smashed avocado on toast with poached egg. She can’t eat runny yolks and although she asked for it to be well done it was still a bit runny. She ate around it and enjoyed what she had. I will definitely stay here again. The location is perfect for exploring Southwark and the hotel is a real gem. Thank you for a lovely stay!
Second day breakfast - veggie fry up
Comfy beds
View out window
Rest of room
Stayed 2 nights in Sep 2025

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Luciana

Liked: Amenities
Great service
Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, team are really friendly and make everyone feel welcome. Breakfast is hotel quality and more. Looking forward to going back.
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really friendly staff and excellent location for the things I was doing in London. Room was good and I appreciated the pub/restaurant/breakfast room on the property.
Stayed 4 nights in Aug 2025

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with our stay. Would highly recommend.
Stayed 2 nights in Aug 2025

8/10 Good

Kris

Stayed 2 nights in Aug 2025

10/10 Excellent

Michele

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place. Staff was wonderful. Would stay again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Darren, Southampton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location great staff great value for money
Stayed 1 night in Aug 2025

10/10 Excellent

Billy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Uladzislau

Stayed 1 night in Aug 2025

10/10 Excellent

Nigel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Sydney

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Avoid this place at all costs. I rarely write reviews, but this experience was so appalling, I felt obligated to warn others. From the moment we arrived, it was clear we had been misled. The room was sweltering, filthy, and looked absolutely nothing like the photos online. There were already two fans awkwardly shoved into the tiny space: one of them a Dyson, which, which did not blow cold air. After complaining, we were handed a third useless fan, as if crowding an already cramped, boiling room with more plastic was a solution. The bed was small, lumpy, and uncomfortable. There were spider webs clinging to the corners, the bathtub looked like it hadn’t been scrubbed and the walls were literally peeling. It was a health hazard masquerading as accommodation. When we asked to be moved to a cooler room, I was told that all the rooms were in the same condition—as if that somehow made it acceptable. To top it all off, when I contacted Expedia to resolve the issue, they offered absolutely no help whatsoever. This wasn’t just a bad stay—it was a complete scam. Do yourself a favor and stay far away.
Stayed 5 nights in Aug 2025

10/10 Excellent

Sharon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Perfect place to stay for OXO tower and South Bank and St Paul’s. Great size room and fab breakfast
Stayed 1 night in Aug 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming hotel with wonderful staff.

We were delighted with our stay at The Mad Hatter. I had booked our stay for my husband’s birthday. The staff decorated the room with Happy Birthday decorations and left a birthday card on the dressing table which was lovely . Staff are so friendly and helpful. Very comfortable bed and a spacious room. Food is delicious - our breakfast was fabulous and we also had lunch at the restaurant - the best steak pie we’ve ever tasted. I just want to say thank you to everyone at The Mad Hatter for a really wonderful stay. I’m looking forward to returning to see you again in October.
Stayed 1 night in Aug 2025

10/10 Excellent

Jackie

Travelled with partner
Liked: Amenities
We had a lively stay, can’t believe that this lovely little hotel is in London! Room was spacious and had everything we needed. Breakfast was delicious xx
Stayed 1 night in Aug 2025

6/10 Okay

Ewan

Business traveller
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Steven, Queensbury

Liked: Cleanliness, staff & service, property conditions & facilities
This fine establishment should not be allowed to close so a high rise can be built on its grave.
Stayed 1 night in Aug 2025

8/10 Good

Debbie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great hotel in a perfect location, staff very welcoming and friendly
Stayed 1 night in Jul 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
We absolutely loved The Mad Hatter! It was centrally located, clean, and provided delicious breakfast options. Special thanks to Sami for all his help and recommendations -- the staff were outstanding! We look forward to returning to stay here!
Stayed 4 nights in Jul 2025

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