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The Melville Hotel by Rokxy - Kings Cross

3.0 star property

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Photo gallery for The Melville Hotel by Rokxy - Kings Cross

Reception
View from property
Family Suite, Ensuite, Garden View
Reception
Reception

Reviews

6.6 out of 10

Popular amenities

  • Pet-friendly
  • Free WiFi

Explore the area

View in a map
38-39 Argyle Square, London, England, WC1G 8Hl
  • Place, Big Ben
    ‪10 min drive‬
  • Place, London Bridge
    ‪10 min drive‬
  • Place, Buckingham Palace
    ‪12 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪47 min drive‬

Room options

View all photos for Superior Double Room, Ensuite (No Window-Airconditioning)

Superior Double Room, Ensuite (No Window-Airconditioning)

Superior Double Room, Ensuite (No Window-Airconditioning)

  • 10 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard Double Room, Ensuite

Standard Double Room, Ensuite

Standard Double Room, Ensuite

  • 10 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite, Ensuite, Garden View

Family Suite, Ensuite, Garden View

Family Suite, Ensuite, Garden View

  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Superior Studio, Ensuite, Courtyard View

Superior Studio, Ensuite, Courtyard View

Superior Studio, Ensuite, Courtyard View

  • 25 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Apartment, Ensuite (Garden Flat 5 + Kitchen +)

Apartment, Ensuite (Garden Flat 5 + Kitchen +)

Apartment, Ensuite (Garden Flat 5 + Kitchen +)

  • 33 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Basic Single Room, Ensuite, Garden View (Tiny)

Basic Single Room, Ensuite, Garden View (Tiny)

Basic Single Room, Ensuite, Garden View (Tiny)

  • 6 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double or Twin Room, Ensuite

1 bedroom, laptop workspace, blackout curtains, iron/ironing board

Superior Double or Twin Room, Ensuite

  • 18 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Large Twin Sofa Bed

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includes taxes & fees
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About this property

The Melville Hotel by Rokxy - Kings Cross

Hotel in London, near University of London
This smoke-free hotel features concierge services, express check-in, and express check-out. WiFi in public areas is free. Additionally, tour/ticket assistance, a garden, and a front-desk safe are onsite. Housekeeping is available on request.
The Melville Hotel by Rokxy - Kings Cross offers 25 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered on request and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the helpful staff at The Melville Hotel by Rokxy - Kings Cross. During your stay, you'll be within walking distance of University of London. Features include free WiFi in public areas and concierge services.
  • Free WiFi
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • 13 minutes by foot from University of London and a 4-minute drive from Madame Tussauds Wax Museum
  • Cats and dogs welcome for a fee
As a guest of The Melville Hotel by Rokxy - Kings Cross, you'll find tour/ticket assistance, a garden, and concierge services. WiFi is free in public spaces. The Melville Hotel by Rokxy - Kings Cross also features express check-in, express check-out, and a front-desk safe.

This 3-star London hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Heating
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 25
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 25
Express check-out available

Special check-in instructions

The front desk is open daily from 6:00 AM - midnight
Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link

Access methods

Front desk (limited hours), smart lock

Pets

  • Pets: GBP 20 per pet, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 20 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: GBP 25 (subject to availability)
  • Late check-out fee: GBP 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
The front desk at this property is open daily from 6:00 AM - midnight.
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 24 hours before arrival with check-in information and smart lock details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Melville
Melville Hotel London
Melville London
Sea Containers London Hotel
Sea Containers Hotel
The Melville Hotel
Melville hotel
The Melville Hotel Kings Cross
The Melville Rooms Suites London
The Melville Hotel by Rokxy Kings Cross
The Melville Hotel by Rokxy - Kings Cross Hotel
The Melville Hotel by Rokxy - Kings Cross London
The Melville Hotel by Rokxy - Kings Cross Hotel London

The Melville Hotel by Rokxy - Kings Cross Reviews

Reviews

6.6
Rating 10 - Excellent. 61 out of 324 reviews
Rating 8 - Good. 84 out of 324 reviews
Rating 6 - Okay. 88 out of 324 reviews
Rating 4 - Poor. 50 out of 324 reviews
Rating 2 - Terrible. 41 out of 324 reviews

6.8/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Naomi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun family one night stay

Super wonderful staff who were friendly and amiable. A small issue with a non-working code was sorted swiftly and in a very professional manner. If you have a dodgy back or sort joints the mattresses might not do you any favours but the room was perfect for a family of 4 about to go on holiday
Stayed 1 night in Aug 2025

6/10 Okay

Lois

Stayed 1 night in Jul 2025

10/10 Excellent

Mustafa

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very helpful and knowledge and friend
Stayed 1 night in Jul 2025

8/10 Good

Steve

Stayed 1 night in Jul 2025

4/10 Poor

Beverley

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty

Welcome was friendly, room dirty, bathroom also dirty no toilet paper, bedroom window dangerous frame coming apart! Definitely in need of a good clean and refresh!
Stayed 1 night in Jul 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

lucinda

Stayed 1 night in Jul 2025

6/10 Okay

funmi

Business traveller
Disliked: Amenities
Very uncomfortable bed. I would have paid more for a premier inn just to have an AC and comfortable bed
Stayed 1 night in Jun 2025

8/10 Good

Janet, Fort St John

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Close to Kings Cross. Staff were helpful and pleasant. The room was small but very clean. It was great for one night but would not be great for a long stay as there was very little storage for clothes- no hangers , plus the mirrors were too high to look into so it was impossible for shaving, makeup, hair etc.
Stayed 1 night in Jun 2025

4/10 Poor

Jamie

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Only stayed for 1 night and it was due to its proximity to the Eurostar which was fantastic, the bad points were to some extent not the hotels fault. It was a fairly warm night, high 20’s and couldn’t have the windows open due to the surrounding areas just being so nosy it was almost non stop sirens from the surrounding sreas and just general noise from the outside so had to shut the window to reduce the noise (not completely remove it) having the window shut made the room even hotter as there is zero airflow or anything to cool down the room, there was also loud banging from other guests every time a door was opened/closed and etc. I think if you do say here take some ear plugs and maybe only book for the colder months of the year. The staff were polite and efficient, the location is a short walk from the station, the facility’s were dated and not In the best condition but the real reason I wouldn’t stay again is the complete lack of sleep that was had from the noise and heat.
Stayed 1 night in Jun 2025

8/10 Good

Patricia

Stayed 4 nights in May 2025

6/10 Okay

Anwar

Travelled with family
Liked: Staff & service
staff was very nice but room quality poor and was not able to get good sleep
Stayed 1 night in Apr 2025

8/10 Good

Kate

Travelled with family
Liked: Cleanliness, staff & service
Good base right near to kings cross, the guys were really friendly. We found some other residents quite noisy but this is no fault of the hotel. Room had everything needed. Were able to leave bags on check out to pick up later, really helpful.
Stayed 2 nights in Apr 2025

2/10 Terrible

Bruno

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

2/10 Terrible

Bruno

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

GEORGE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Really good stay for the night. There were no towels provided.
Stayed 1 night in Mar 2025

4/10 Poor

Jamie

Disliked: Cleanliness, property conditions & facilities, room comfort

Photo's are not an accurate representation

Like many others previously, the photo's draw you in and really aren't an accurate representation of what you're actually getting. Significant mould/decay around toilet flush, sink and mould spots on ceiling and bed base. Beds are lumpy and dated its just a basic double with a box base. Tvs are maybe 25 inch. The pictures you are looking at are probably when it first opened years ago but nothing has been done in terms of repairs and upkeep. The only reason i'm not totally disappointed is because its literally 2 minutes from kings cross station and we didn't spend much time at all in the rooms
Stayed 2 nights in Mar 2025

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Chris

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Daniel

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointed

This was a disappointing hotel as I thought the Roxy chain are high end in other city’s! The bed was only just better than a camp bed, the shower had mould, and I was not making a coffee after looking at the kettle! I stopped at a hotel the other side of the park for the same money and would stop at that one instead!
Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Avoid like plague

Awful. Black mould everywhere. Door had been stripped of security lock and fitted with what looked like a child’s toy with only one locking point. Damp everywhere. Not even a bin that stays closed, aerating the place with whatever you’ve had to throw away. Not suitable for children.
Stayed 1 night in Feb 2025

10/10 Excellent

jason

Stayed 1 night in Feb 2025

6/10 Okay

Nicola

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Luxury lodge.

Lovely host who went out of his way to get us into our room early. The luxury chalet was ok for one night however the outside light shone through the window all night which caused a disturbance. The bathroom is very tired and requires some maintenance leading to a damp smell and uneven floor. We also noticed ants within the room.
Stayed 1 night in Feb 2025

10/10 Excellent

Jen

Business traveller
Liked: Amenities
A quirky property with lovely hosts. Has a great nights sleep.
Stayed 1 night in Feb 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

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