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The Melville Hotel by Rokxy - Kings Cross

3.0 star property

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Photo gallery for The Melville Hotel by Rokxy - Kings Cross

Family Suite, Ensuite, Garden View
Reception
Reception
View from property
Superior Studio, Ensuite, Courtyard View | Terrace/patio

Reviews

6.4 out of 10

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
38-39 Argyle Square, London, England, WC1G 8Hl
  • Place, British Library
    ‪5 min walk‬
  • Place, Russell Square
    ‪9 min walk‬
  • Place, University of London
    ‪12 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪74 min drive‬

Room options

View all photos for Superior Double Room, Ensuite (No Window-Airconditioning)

Superior Double Room, Ensuite (No Window-Airconditioning)

Superior Double Room, Ensuite (No Window-Airconditioning)

  • 10 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard Double Room, Ensuite

Standard Double Room, Ensuite

Standard Double Room, Ensuite

  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite, Ensuite, Garden View

Family Suite, Ensuite, Garden View

Family Suite, Ensuite, Garden View

  • Garden view
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Superior Studio, Ensuite, Courtyard View

Superior Studio, Ensuite, Courtyard View

Superior Studio, Ensuite, Courtyard View

  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Apartment, Ensuite (Garden Flat 5 + Kitchen +)

Apartment, Ensuite (Garden Flat 5 + Kitchen +)

Apartment, Ensuite (Garden Flat 5 + Kitchen +)

  • 33 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

View all photos for Basic Single Room, Ensuite, Garden View (Tiny)

Basic Single Room, Ensuite, Garden View (Tiny)

Basic Single Room, Ensuite, Garden View (Tiny)

  • Garden view
  • 6 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Double or Twin Room, Ensuite

Laptop workspace, blackout curtains, iron/ironing board, free WiFi

Superior Double or Twin Room, Ensuite

  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Single Sofa Bed

Similar properties

Triple Room
Kings Cross Inn Hotel
London City Centre
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
3.4 out of 5, 1,728 reviews
The price is €98
includes taxes & fees
10 May - 11 May
Kings Cross Inn Hotel

About this property

The Melville Hotel by Rokxy - Kings Cross

This smoke-free hotel features concierge services, express check-in, and express check-out. WiFi in public areas is free. Additionally, tour/ticket assistance, a garden, and a front-desk safe are onsite. Housekeeping is available on request.
The Melville Hotel by Rokxy - Kings Cross offers 25 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered on request and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the helpful staff at The Melville Hotel by Rokxy - Kings Cross. During your stay, you'll be within walking distance of University of London. Features include free WiFi in public areas and concierge services.
  • Free WiFi
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Just a 3-minute drive from University of London and 6 minutes from Madame Tussauds Wax Museum
  • Cats and dogs welcome for a fee
As a guest of The Melville Hotel by Rokxy - Kings Cross, you'll find tour/ticket assistance, a garden, and concierge services. WiFi is free in public spaces. The Melville Hotel by Rokxy - Kings Cross also features express check-in, express check-out, and a front-desk safe.

This 3-star London hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping on request
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Heating
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 25
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 25
Express check-out available

Special check-in instructions

The front desk is open daily from 6:00 AM - midnight
Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), smart lock

Pets

  • Pets: GBP 20 per pet, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 20 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: GBP 25 (subject to availability)
  • Late check-out fee: GBP 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 6:00 AM - midnight.
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 24 hours before arrival with check-in information and smart lock details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Melville
Melville Hotel London
Melville London
Sea Containers London Hotel
Sea Containers Hotel
The Melville Hotel
Melville hotel
The Melville Hotel Kings Cross
The Melville Rooms Suites London
The Melville Hotel by Rokxy Kings Cross
The Melville Hotel by Rokxy - Kings Cross Hotel
The Melville Hotel by Rokxy - Kings Cross London
The Melville Hotel by Rokxy - Kings Cross Hotel London

The Melville Hotel by Rokxy - Kings Cross Reviews

Reviews

6.4
Rating 10 - Excellent. 70 out of 361 reviews
Rating 8 - Good. 90 out of 361 reviews
Rating 6 - Okay. 91 out of 361 reviews
Rating 4 - Poor. 61 out of 361 reviews
Rating 2 - Terrible. 49 out of 361 reviews

6.6/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

6.2/10

Property conditions & facilities

Reviews

8/10 Good

Rebecca

The accommodation was in the perfect location for kings cross. A couple minutes from the station. There was a delay with checking in but these things happen. The staff were lovely and kept our bags for us while we went to explore whole waiting to check in. The room was nice, it had a double bed, a sofa bed and a single, on suite and small kitchen area. It was great for overnight but If staying for longer the lack of an area to hang out would become an issue and the sofa bed was a little hard. Decorating was nice but marks on the wall could do with a touch up with some paint in areas again nothing dramatic. Id stay again for the price. It was a warm and comfortable overnight stay in a great location.
Stayed 1 night in Jan 2026

8/10 Good

Zhujun

Liked: Cleanliness, staff & service, amenities
Perfect location, friendly and helpful staff
Stayed 1 night in Jan 2026

8/10 Good

Joy Piper

Stayed 5 nights in Jan 2026

6/10 Okay

Gracie

Travelled with group
Disliked: Staff & service, property conditions & facilities
It was really really really hot, there weren’t any staff around to help us other than some guy sat at a desk 24 hours doing his own stuff, the bathroom bin hadn’t been emptied and the tap in the sink in room 41 was literally coming off of the sink. It’s a good place to stay if you’re coming in and out and really really convenient (2 minutes from Kings Cross station). Not a lot of room, could barely fit two people in the room but it had a tea set, body wash, towels, a hair dryer and a TV provided.
Stayed 2 nights in Jan 2026

10/10 Excellent

Richard

Stayed 1 night in Jan 2026

6/10 Okay

Gabriella

Liked: Cleanliness
The staff is accomodating Though there was so much noise when i checked in my room as if someone is drilling.
Stayed 1 night in Jan 2026

2/10 Terrible

denise

Travelled with family
Disliked: Cleanliness, amenities
room very tired, bathroom not fit for purpose, shower head not fixed to wall had to hold it over body, room very dingy, curtains fall off rail, wallpaper falling off wall, was described as a superior family room, not big enough for three adults and a child very very disappointed
Stayed 2 nights in Jan 2026

10/10 Excellent

Alp

Stayed 1 night in Dec 2025

2/10 Terrible

Louise

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty room terrible facilities
Stayed 1 night in Dec 2025

4/10 Poor

Leo

Disliked: Cleanliness, amenities
This place is so run down. And its very dirty!!! The stairs are very dangerous. The place was so cluttered.
Stayed 2 nights in Dec 2025

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, amenities
Yes very clean and easy to check in
Stayed 1 night in Dec 2025

4/10 Poor

Stephen

Travelled with group
Disliked: Staff & service, room comfort
Very uncomfortable. Room was incredibly warm even in November. Windows didn’t open. Shower slow to drain.
Stayed 1 night in Nov 2025

2/10 Terrible

Kevin

Liked: Staff & service
Disliked: Cleanliness, amenities
The room looked old and unkept. It had satined sheets, pillow cases and matress. Which was also very uncomfortable to sleep on. The bathroom was dirty. The ironing boad had no cover and i was given a towel to use as a cover by a member of staff. The iron did not work properly. People were c iron did not work properly. We could not sleep all night night due to noise. People coming in and out of heir rooms noisily, dlamming doors andtalking very loudly. We could slso hear the washing machine al night long.
Stayed 1 night in Nov 2025

10/10 Excellent

Laura

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were amazing. The kind person who checked me in, sorted my WiFi issues and lent me a phone charger was wonderful and I was so appreciative of his support. Excellent value for money and the location is super. Would stay again and recommend.
Stayed 1 night in Nov 2025

10/10 Excellent

Bohdana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
N/A
Stayed 1 night in Nov 2025

10/10 Excellent

Peter

Stayed 1 night in Oct 2025

4/10 Poor

jacqueline

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
check in no problem. check out no staff there, had to leave a note. Room 29 had dirty window frames. Towel rail and toilet roll holder very rusty, wash basin also. No spoon for tea/coffee. Tea coffee holder was dirty. Towel was thread bare with bits coming off it.
Stayed 1 night in Oct 2025

4/10 Poor

Deborah

Travelled with group
Disliked: Cleanliness

Superior ground floor suite

Sadly, I didn’t read the reviews before booking but was seduced by the photos. The reality was unfortunately far from the promise. If you read other reviews you won’t be surprised at how shabby the rooms are. What confuses me more is the establishment know about the problems but as far as I can tell have done nothing to at least try to rectify the issues. It’s such a shame because the location is perfect for onward travel. I can’t imagine spending any length of time there, thankfully my friends and I spent just one night. The room was given a cursory clean, the mattresses lumpy and uncomfortable, the tv didn’t work, wallpaper was peeling, the curtain was half off it’s rail, the courtyard shared area had rubbish and an old towel left outside. It was very hard to find a positive and I just wish they would employ someone to sort out the issues and care about what they are providing. Be warned… do your homework, I certainly will in the future!
Stayed 1 night in Oct 2025

8/10 Good

Alan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
No complaints. Decent value compared with any of the big chain 3 star places nearby. Room was comfortable and staff were great. Just what I need for a quick overnight trip for work.
Stayed 1 night in Oct 2025

4/10 Poor

David

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Kelly

Stayed 2 nights in Aug 2025

10/10 Excellent

Dylan

Stayed 1 night in Sep 2025

2/10 Terrible

Liana

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia forgot to mention that this building doesn’t have a lift. We received a room at the 3rd floor taking very steep and narrow stairs. No chance to escape a fire,God forbid! The room is very small, the heating didn’t work so we had to use the hairdryer to heat the room and it smell terrible of chlorine. If you have a certain age or reduce mobility do not book this hotel
Stayed 1 night in Sep 2025

4/10 Poor

Tilly

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not what you see

Does not look like what it does on the pictures. Meant to look boutique-esk. We esstentially had a box room. No water, no service, a bed squished up against the wall and bumping into everything.
Stayed 1 night in Sep 2025

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I do not recommend. Mouldy, damp and unclean.

Start to finish, I turned up to the hotel and was asked a for a code I didn't receive and then he release I was a room with a key so didn't need a code. The key to the outside door was not working properly but I was told I just need to give it a few goes, in the end this key was not good enough. Once in the room I dropped of my stuff and had to head out. On my return I couldn't get through the door but another guest came and opened it with a code. Once back into he from I was about to have a proper look at the room. The walls had mould on, the corner and other areas had cobweb, the bin hadn't been emptied, there was a pair of knickers left in the room and the mattress had some plywood under as the frame was broken. I tried to call the hotel to change rooms as there was no one at reception but nobody answered the 3 times I tried. I managed to sleep. When I checked out I reported all this to the receptionist and they said they would look into it. I would not recommend this hotel as the price was the same as a premier inn which is always good quality and around the corner.
Stayed 1 night in Sep 2025

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