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The Park City Grand Plaza Kensington

4.0 star property

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Photo gallery for The Park City Grand Plaza Kensington

The entrance of the Grand Plaza Hotel with a classic facade, large columns, and a black door.
A buffet table with various food items, including pastries, sandwiches, and a flower arrangement.
A modern outdoor seating area with wicker furniture and a glass enclosure.
A spacious living room with a beige sofa, a smaller sofa, and a coffee table. There is a fireplace and a large abstract painting on the wall.
A lobby with large vases of pink flowers, a seating area with brown chairs and red cushions, and a tall plant in the corner.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Business services
  • Laundry room

Explore the area

View in a map
18-30 Lexham Gardens, London, England, W8 5JE
  • Place, Cromwell Road
    ‪1 min walk‬
  • Place, Kensington High Street
    ‪8 min walk‬
  • Place, Kensington Gardens
    ‪10 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪55 min drive‬

Room options

View all photos for Grand Deluxe Double

A hotel room with a large bed, a desk with a chair, a small table with a plant, and a bedside table with a phone and a speaker.

Grand Deluxe Double

8.4 out of 10
Very good
(87 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Plaza Executive Double

A hotel room with a bed, two red armchairs, a small table with a lamp, and a large window with curtains.

Plaza Executive Double

8.8 out of 10
Excellent
(51 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Plaza Executive Triple

A hotel room with two beds, a desk, a TV, and a coffee maker.

Plaza Executive Triple

8.6 out of 10
Excellent
(25 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Large Single Bed OR 1 Double Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Family Suite

A hotel room with two beds, a desk, a TV, and a coffee maker.

Family Suite

9.0 out of 10
Wonderful
(16 reviews)
  • 27 sq m
  • Sleeps 4
  • 1 Double Bed OR 1 Double Sofa Bed
  • Free Wi-Fi

Room

  • Sleeps 1
  • Free Wi-Fi

View all photos for Grand Deluxe Double Room

Minibar, in-room safe, desk, blackout curtains

Grand Deluxe Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed and 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

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About this property

The Park City Grand Plaza Kensington

A restaurant, a business center, and concierge services are available at this hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
The Park City Grand Plaza Kensington offers 76 air-conditioned accommodations with minibars and laptop-compatible safes. Televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

The Park City Grand Plaza Kensington's great location gets high marks from our customers. During your stay, you'll be connected to the convention center, and just a quick walk from Cromwell Road. You'll find features like free WiFi in public areas, plus a restaurant and a business center.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests really like the accommodations for the cleanliness and overall comfort
  • Within a 15-minute walk of Kensington Gardens and Kensington High Street
There's a restaurant on site. Public spaces have free WiFi. Business amenities include a business center and meeting rooms. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly The Park City Grand Plaza Kensington.

Smoking is allowed in designated areas at this 4-star London hotel.

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM.
The Park City Grand Plaza Kensington has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 15 to 30 per person
  • A restaurant

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • 5 steps to reach entrance
  • Lift (127 centimetre wide door)

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 15 to 30 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Parkcity Hotel London
Parkcity London
Park City Grand Plaza Kensington Hotel
Park City Grand Hotel
Park City Grand Plaza Kensington
Park City Grand
The Parkcity Hotel London
Park City Hotel London
The Park City Grand Plaza Kensington Hotel London, England
The Park City Plaza Kensington
The Park City Grand Plaza Kensington Hotel
The Park City Grand Plaza Kensington London
The Park City Grand Plaza Kensington Hotel London

The Park City Grand Plaza Kensington Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 508 out of 1001 reviews
Rating 8 - Good. 313 out of 1001 reviews
Rating 6 - Okay. 115 out of 1001 reviews
Rating 4 - Poor. 37 out of 1001 reviews
Rating 2 - Terrible. 28 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

JULIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind and knowledgeable staff! Great location.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Craig

Liked: Cleanliness, staff & service
Good location, older type hotel, rooms average
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Huseyin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean room and friendly staff.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had breakfast only once, it was ok
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Skylee-Storm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an excellent hotel for our London stay— close to two central tube stations, clean, comfortable, air conditioned, friendly staff.
Stayed 6 nights in Apr 2026
Verified review

8/10 Good

Kathy

Liked: Cleanliness, staff & service
Good location. Easy to walk to large grocery stores, subway stop, restaurants. Room was clean and the housekeeping staff was excellent. Comfortable bed. Nice selection of teas and cookies in room each day.
Stayed 6 nights in Apr 2026
Verified review

8/10 Good

Ana

Liked: Cleanliness, amenities, property conditions & facilities
Great location and good sized room.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Dorota

Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay
Stayed 7 nights in Nov 2025
Verified review

8/10 Good

Bonita

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I didnt have the breakfast but the restaurant is Malaysian food which is limiting for those who may want a wider variety. Rooms were clean, stafg was nice.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and hotel with a responsive staff, in a great location. Will stay here again for sure.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Gina M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and great location
Stayed 6 nights in Dec 2025
Verified review

8/10 Good

Natalie

Liked: Cleanliness, property conditions & facilities
Clean rooms, nice quiet location.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Vernon Lance

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, close to the tube, and grocery store
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Great room. Great location.
Stayed 9 nights in Nov 2025
Verified review

10/10 Excellent

CHUYA

Liked: Cleanliness, staff & service, amenities
Good location
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities
Very nice room and good check in
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Kathrine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean room.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Carolyn

Liked: Amenities, property conditions & facilities
Very clean and quiet. Relaxing.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
The property is in a quiet, safe, non-touristy location. The staff were friendly. It’s about a 10 minute walk to the nearest tube station.
Stayed 6 nights in Dec 2025
Verified review

8/10 Good

Betina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Sharon

Liked: Staff & service, amenities, property conditions & facilities
We enjoyed our stay at this hotel.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
Fabulous location. Clean rooms and well maintained property. Excellent value for cost
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Gretchen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was beautiful and very clean.
Stayed 2 nights in Dec 2025
Verified review

6/10 Okay

Sarah

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Not great but ok
Stayed 1 night in Apr 2026

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