The Park City Grand Plaza Kensington

4.0 star property

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Photo gallery for The Park City Grand Plaza Kensington

Front of property
Exterior
Daily continental breakfast (GBP 15.00 per person)
Lobby
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available
  • Business services

Explore the area

View in a map
18-30 Lexham Gardens, London, England, W8 5JE
  • Place, Cromwell Road
    ‪1 min walk‬
  • Place, Kensington High Street
    ‪8 min walk‬
  • Place, Kensington Gardens
    ‪10 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪50 min drive‬

Room options

Grand Deluxe Double

8.4 out of 10
Very good
(78 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

Plaza Executive Double

8.6 out of 10
Excellent
(44 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

Plaza Executive Triple

8.8 out of 10
Excellent
(22 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Large Single Bed OR 1 Double Bed and 1 Single Sofa Bed

Family Suite

8.6 out of 10
Excellent
(10 reviews)
  • 27 sq m
  • Sleeps 4
  • 1 Double Bed OR 1 Double Sofa Bed

Grand Deluxe Double Room Non Smoking

  • Sleeps 2

Plaza Executive Triple Room Non smoking

  • Sleeps 3

Plaza Executive Double Room Non smoking

  • Sleeps 2

Family Suite

  • Sleeps 4

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About this property

The Park City Grand Plaza Kensington

This hotel features a restaurant, a 24-hour fitness center, and a business center. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
The Park City Grand Plaza Kensington offers 76 air-conditioned accommodations with minibars and laptop-compatible safes. Televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The Park City Grand Plaza Kensington's great location gets high marks from our customers. During your stay, you'll be connected to the convention center, and within walking distance of Hyde Park. You'll find features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the overall comfort and cleanliness
  • Within a 15-minute walk of Kensington Gardens and Kensington High Street
There's a restaurant on site. Public spaces have free WiFi. Business amenities include a business center and meeting rooms. A 24-hour fitness center, a terrace, and multilingual staff are also featured at the business-friendly The Park City Grand Plaza Kensington.

Smoking is allowed in designated areas at this 4-star London hotel.

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM.
The Park City Grand Plaza Kensington has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 15 for adults and GBP 10 for children
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • Lift (127 centimetre wide door)

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 15.00 for adults and GBP 10.00 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Parkcity Hotel London
Parkcity London
Park City Grand Plaza Kensington Hotel
Park City Grand Hotel
Park City Grand Plaza Kensington
Park City Grand
The Parkcity Hotel London
Park City Hotel London
The Park City Grand Plaza Kensington Hotel London, England
The Park City Plaza Kensington
The Park City Grand Plaza Kensington Hotel
The Park City Grand Plaza Kensington London
The Park City Grand Plaza Kensington Hotel London

The Park City Grand Plaza Kensington Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 512 out of 1001 reviews
Rating 8 - Good. 309 out of 1001 reviews
Rating 6 - Okay. 112 out of 1001 reviews
Rating 4 - Poor. 38 out of 1001 reviews
Rating 2 - Terrible. 30 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Mark

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Lack of facilities
Stayed 1 night in Dec 2025

8/10 Good

Lei

Travelled with family
Liked: Staff & service, room comfort
Welcome staff is very friendly and helpful. Room is big and clean, but Washroom is smelly…
Stayed 2 nights in Dec 2025

6/10 Okay

Sergio

Stayed 3 nights in Dec 2025

8/10 Good

Natalie

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean rooms, nice quiet location.
Stayed 2 nights in Dec 2025

4/10 Poor

Francesca

Stayed 1 night in Dec 2025

8/10 Good

Kristian

Liked: Cleanliness, amenities
Spacious and clean room. Quiet location.
Stayed 3 nights in Dec 2025

10/10 Excellent

Dorota

Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay
Stayed 7 nights in Nov 2025

10/10 Excellent

Rosalynd.

Stayed 1 night in Dec 2025

8/10 Good

Nicola

Liked: Cleanliness, staff & service
Lovely stay, we had an issue with the first room which was dealt woth promptly. A little outdated with furnishings but lovely and clean and quiet, great for walking
Stayed 3 nights in Nov 2025

8/10 Good

Giulia

Stayed 2 nights in Nov 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities
Very nice room and good check in
Stayed 1 night in Nov 2025

8/10 Good

Amber

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Nov 2025

10/10 Excellent

David

Stayed 3 nights in Nov 2025

10/10 Excellent

amy

Stayed 4 nights in Nov 2025

10/10 Excellent

Rory M

Stayed 2 nights in Nov 2025

8/10 Good

NEAL

Stayed 1 night in Nov 2025

8/10 Good

Joseph

Liked: Amenities
We have stayed at this time, each time for a week. We like the area and will stay here during our next visit. On this visit, we initially were in the part of the hotel that has not yet been renovated. The air handling system was balking. The hotel immediately moved us to a renovated room. That is how the place is run. We feel welcomed and well taken care of.
Stayed 6 nights in Nov 2025

10/10 Excellent

Peter

Stayed 1 night in Nov 2025

10/10 Excellent

Steve

Stayed 1 night in Nov 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient Location. Nice room. Not the most welcoming evening staff. Good overall value.
Stayed 2 nights in Nov 2025

4/10 Poor

Hindusan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a decent hotel. Clean and staff were friendly. It was on the expensive side. I thought it was because of the location and because it was 4 star. There was nothing special about it to make it 4 star. And the location wasn't really that great (still had to travel an hour by train to do most attractions). The nearby area with restaurants is convenient but can get a little sketchy late at night. A cheaper hotel near Heathrow with breakfast included would've been better value in my opinion.
Stayed 7 nights in Nov 2025

8/10 Good

Robert, Bluefied

Stayed 4 nights in Oct 2025

8/10 Good

Evi

Liked: Cleanliness, staff & service, amenities
I love everyday housekeeping. It makes me relax to stay in the clean room after walking around London
Stayed 7 nights in Oct 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities
Yes. Staff helpful
Stayed 5 nights in Oct 2025

8/10 Good

Amelia

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very nice and the room was very clean with lots of amenities
Stayed 2 nights in Oct 2025