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The Pelham London - Starhotels Collezione

5.0 star property
VIP Access

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Photo gallery for The Pelham London - Starhotels Collezione

Mews Suite
Creator video
Lobby
Mews Suite
2 bars/lounges

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Pet-friendly
  • Gym

Explore the area

Map
15 Cromwell Place, South Kensington, London, England, SW7 2LA
  • Natural History Museum
    ‪3 min walk‬
  • Hyde Park
    ‪12 min walk‬
  • Royal Albert Hall
    ‪12 min walk‬
  • London (LHR-Heathrow)
    ‪27 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Executive Room

Executive Room

Executive Room

10.0 out of 10
Exceptional
(6 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Cosy Double Room

Cosy Double Room

Cosy Double Room

9.0 out of 10
Wonderful
(7 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

9.2 out of 10
Wonderful
(7 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Suite

King Suite

King Suite

  • 102 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby lounge

The Bailey's Hotel London Kensington

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.5 out of 5, Wonderful, (2020)
The price is €380
for 1 room
includes taxes & fees
4 Jul - 5 Jul
The Bailey's Hotel London Kensington

About this property

The Pelham London - Starhotels Collezione

Georgian hotel with bars and a 24-hour fitness center
A restaurant, 2 bars/lounges, and a 24-hour fitness center are available at this hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, 24-hour room service, and a business center.
The Pelham London - Starhotels Collezione offers 52 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature Frette Italian sheets and premium bedding. A pillow menu is available. 36-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of The Pelham London - Starhotels Collezione's great location. During your stay, you're just a quick walk from Natural History Museum. You'll find features like free WiFi in public areas, plus 2 bars and a restaurant.
  • Free WiFi
  • Enjoy Italian cuisine while dining at La Trattoria
  • Full breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the proximity to public transportation and the helpful staff
  • Just a 3-minute walk from Natural History Museum and 4 minutes by foot from Victoria and Albert Museum
  • Cats and dogs welcome for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a business center and meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 570 square feet (53 square meters) and includes conference space. A 24-hour fitness center, a library, and multilingual staff are also featured at the luxury The Pelham London - Starhotels Collezione.

Smoking is allowed in designated areas at this Georgian London hotel.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10:30 AM.
La Trattoria - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
24-hour room service is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Street parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: GBP 24 for adults and GBP 12 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • La Trattoria

Things to do

  • 24-hour gym
  • Library

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 570 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby
  • Georgian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 36-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 40 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 24 for adults and GBP 12 for children
  • Pet fee: GBP 40 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Pelham
Pelham Hotel London
Pelham London
Pelham Starhotels Collezione Hotel London
The Pelham Hotel London, England
Pelham Starhotels Collezione Hotel
Pelham Starhotels Collezione London
Pelham Starhotels Collezione
The Pelham Hotel
The Pelham Starhotels Collezione
The Pelham London - Starhotels Collezione Hotel
The Pelham London - Starhotels Collezione London
The Pelham London - Starhotels Collezione Hotel London

The Pelham London - Starhotels Collezione Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 541 out of 869 reviews
Rating 8 - Good. 244 out of 869 reviews
Rating 6 - Okay. 56 out of 869 reviews
Rating 4 - Poor. 21 out of 869 reviews
Rating 2 - Terrible. 7 out of 869 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it!

Concierge was FANTASTIC! Beds so comfy. Turndown service on point! Right across from tube station. We loved our stay and will definitely be back!
Stayed 5 nights in Mar 2025

10/10 Excellent

Exhibitions

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5star Tom makes my stay!

Tom is all about great hospitality - always takes care of this return guest!
Stayed 2 nights in Mar 2025

10/10 Excellent

Jamie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so accommodating and friendly and the hotel itself is wonderfully appointed and charming. We will definitely be back!
Stayed 1 night in Mar 2025

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well-kept hotel. Very good location. Excellent service from everyone. Great value for the price we paid.
Stayed 2 nights in Feb 2025

10/10 Excellent

Brandylyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Pelham was magnificent - Perfect in everyway! BEST - location CAN'T be beat. across from tube station! tons of restaurants nearby. etc etc. STAFF - wonderful SOOO nice. Gabriel (concierge) was wonderful, and so helpful in details. rest of staff gracious and nice. room - large and sooo comfortable.
Stayed 4 nights in Feb 2025

10/10 Excellent

Helen

Stayed 2 nights in Feb 2025

8/10 Good

Malcolm

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy bed with great bed linen which is always a sign of a good hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay Super location All easy and no hassle. Super with a child
Stayed 1 night in Feb 2025

10/10 Excellent

Arelisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service by the staff here was exceptional. The staff went above and beyond. The accomodations were unmatched, my family and I felt very well taken care of. I highly recommend this hotel they have everything you need!
Stayed 5 nights in Jan 2025

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 1 night in Dec 2024

6/10 Okay

Anthony

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Madeline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Kelly

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, clean and close to everything
Stayed 5 nights in Jan 2025

10/10 Excellent

Jason

Liked: Staff & service, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Abhishek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks to the brilliant staff for the great service for my anniversary.
Stayed 1 night in Dec 2024

10/10 Excellent

Ben

Stayed 1 night in Dec 2024

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Georg

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service! Always love this hotel
Stayed 6 nights in Nov 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service

Good location, questionable other things.

Good location hotel. Narrow stairs. No elevator to our room. Paper thin walls. Toilet takes 10-15 minutes to refill cisterne before can be used again. Surprise sur charge for “service” to tip staff added at check out. No mention of this at booking or checkin. Supposedly voluntary so I declined. Order only breakfast restaurant was slow to bring coffe and continental. No won’t be back.
Stayed 3 nights in Nov 2024

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff. Very cordial
Stayed 2 nights in Nov 2024

8/10 Good

Salwa

Stayed 2 nights in Nov 2024

6/10 Okay

Karen

Stayed 1 night in Nov 2024

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