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The Pelham London - Starhotels Collezione

5.0 star property
VIP Access

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Photo gallery for The Pelham London - Starhotels Collezione

2 bars/lounges
Executive Room
Breakfast, lunch, dinner served; Italian cuisine
King Suite
Breakfast, lunch, dinner served; Italian cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Pet-friendly
  • Gym

Explore the area

View in a map
15 Cromwell Place, South Kensington, London, England, SW7 2LA
  • Place, Natural History Museum
    ‪3 min walk‬
  • Place, Hyde Park
    ‪12 min walk‬
  • Place, Royal Albert Hall
    ‪12 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪35 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Cosy Double Room

Cosy Double Room

Cosy Double Room

8.8 out of 10
Excellent
(8 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

9.2 out of 10
Wonderful
(10 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room

Executive Room

Executive Room

9.8 out of 10
Exceptional
(8 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

9.6 out of 10
Exceptional
(5 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for King Suite

King Suite

King Suite

  • 102 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

The Pelham London - Starhotels Collezione

Georgian hotel with bars and a 24-hour fitness center
A restaurant, 2 bars/lounges, and a 24-hour fitness center are available at this hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, 24-hour room service, and a business center.
The Pelham London - Starhotels Collezione offers 52 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature Frette Italian sheets and premium bedding. A pillow menu is available. 36-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of The Pelham London - Starhotels Collezione's great location. During your stay, you're just a quick walk from Natural History Museum. You'll find features like free WiFi in public areas, plus 2 bars and a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy Italian cuisine while dining at La Trattoria
  • Full breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 3-minute walk from Natural History Museum and 4 minutes by foot from Victoria and Albert Museum
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a coffee shop/cafe on site. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a business center and meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 570 square feet (53 square meters) and includes conference space. A 24-hour fitness center, a library, and multilingual staff are also featured at the luxury The Pelham London - Starhotels Collezione.

Smoking is allowed in designated areas at this Georgian London hotel.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10:30 AM.
La Trattoria - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
24-hour room service is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Street parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: GBP 24 for adults and GBP 12 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • La Trattoria

Things to do

  • 24-hour gym
  • Library

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 570 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby
  • Georgian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 36-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 40 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 24 for adults and GBP 12 for children
  • Pet fee: GBP 40 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Pelham
Pelham Hotel London
Pelham London
Pelham Starhotels Collezione Hotel London
The Pelham Hotel London, England
Pelham Starhotels Collezione Hotel
Pelham Starhotels Collezione London
Pelham Starhotels Collezione
The Pelham Hotel
The Pelham Starhotels Collezione
The Pelham London - Starhotels Collezione Hotel
The Pelham London - Starhotels Collezione London
The Pelham London - Starhotels Collezione Hotel London

The Pelham London - Starhotels Collezione Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 573 out of 915 reviews
Rating 8 - Good. 251 out of 915 reviews
Rating 6 - Okay. 60 out of 915 reviews
Rating 4 - Poor. 24 out of 915 reviews
Rating 2 - Terrible. 7 out of 915 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, staff couldn't have been nicer. Beautiful room , tastefully decorated. A thoroughly lovely stay.
Stayed 1 night in Aug 2025

10/10 Excellent

JESSICA

Stayed 1 night in Jul 2025

10/10 Excellent

Sukhvinder

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely superb staff! Tom, Gabriel, the reception team, the team at the bar… nothing was too much trouble and everyone were
Stayed 2 nights in Jul 2025

10/10 Excellent

Tiffany

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was incredibly attentive and rooms were spacious and comfortable.
Stayed 3 nights in Jul 2025

6/10 Okay

CARLOS D

Stayed 5 nights in Jul 2025

10/10 Excellent

JULIO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Nice hotel, for our purposes well located, concierges really helpful
Stayed 3 nights in Jul 2025

10/10 Excellent

UY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

6/10 Okay

Shane, Belvedere

Liked: Cleanliness
Stayed 3 nights in Jul 2025

10/10 Excellent

Kendal

Stayed 4 nights in Jun 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Alexander

Stayed 1 night in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Catherine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel, food, location and very welcoming and professional staff. Very good team of people working to make a trip as good as it possibly could be. So many delightful and refreshing touches to this hotel that make you want to return.
Stayed 3 nights in Jun 2025

10/10 Excellent

Paula

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great central location, friendly helpful staff.
Stayed 1 night in Jun 2025

2/10 Terrible

Floey

Liked: Cleanliness
Disliked: Staff & service
I had stayed
Stayed 3 nights in May 2025

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Staff were very helpful and friendly. Location is Excellent right by South Kensington Tube. Room was good size - decor was great! Bathroom was spacious and spotless. Bed and pillows were super comfortable. Only tiny minus point was that breakfast order for my husband was lost meaning we didn’t eat together as mine would have been cold. Definitely would stay again though.
Stayed 1 night in May 2025

10/10 Excellent

JOHN

Business traveller, Travelled with partner
Liked: Staff & service, property conditions & facilities
Service was amazing! Hotel immaculate
Stayed 1 night in May 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Jacklyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel in a great location. Stay was only for one night but the room was clean and comfortable. Staff was helpful. South Kensington Tube Station is across the street and it's walkable to many of the area sights.
Stayed 1 night in May 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a nice location. Reasonable priced.
Stayed 3 nights in Apr 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

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