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Montcalm Piccadilly Townhouse, London West End

5.0 star property

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Photo gallery for Montcalm Piccadilly Townhouse, London West End

The entrance of The Piccadilly Hotel in London West End, featuring a prominent sign and classical architectural details.
Two red upholstered chairs with a round table between them, featuring a fruit bowl on the table.
A gym with treadmills, dumbbells, and exercise balls.
A hotel room with a bed, a heart-shaped pillow, a bouquet of flowers, a champagne bottle, and chocolate-covered strawberries on a tray.
A reception desk with a sign reading "The Piccadilly London West End".

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available
  • Room service

Explore the area

View in a map
65-73 Shaftesbury Avenue, Piccadilly, London, England, W1D 6EX
  • Place, Theatreland
    ‪1 min walk‬
  • Place, Shaftesbury Avenue
    ‪1 min walk‬
  • Place, Leicester Square
    ‪2 min walk‬
  • Airport, London (LCY-London City)
    ‪38 min drive‬

Room options

View all photos for Premier Single Room

A hotel room with a bed, bedside table, and a bathroom visible through an open door.

Premier Single Room

8.0 out of 10
Very good
(14 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Club Twin Room

A hotel room with a large bed, two bedside tables, a nightstand with a vase of flowers, and a mirror with curtains.

Club Twin Room

9.4 out of 10
Exceptional
(22 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite

A hotel room with a large bed, a desk with a lamp, and a window with curtains.

Junior Suite

9.8 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite (Four Poster)

A hotel room with a bed, pillows, a nightstand, a lamp, and curtains.

Suite (Four Poster)

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Premier Single Room

Premium bedding, minibar, in-room safe, desk

Premier Single Room

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Premier Double Room

Premium bedding, minibar, in-room safe, desk

Premier Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Premier Twin Room

Premium bedding, minibar, in-room safe, desk

Premier Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Economy Double Room

A hotel room with a large bed, a flat-screen TV mounted on the wall, a desk with a computer, and a window with curtains.

Economy Double Room

7.0 out of 10
Good
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room

A hotel room with a large padded headboard, two beds with white and gold bedding, a desk with a chair, and bedside lamps.

Twin Room

9.2 out of 10
Wonderful
(22 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Club Room

A hotel room with a large bed, two bedside lamps, a nightstand, and a potted plant.

Club Room

7.8 out of 10
Good
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Double Room

A hotel room with a large bed, a desk, and a chair.

Double Room

8.8 out of 10
Excellent
(55 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Montcalm Piccadilly Townhouse, London West End

Along with a fitness center, this smoke-free hotel has a snack bar/deli and a coffee shop/cafe. WiFi in public areas is free. Other amenities include coffee/tea in a common area, concierge services, and a 24-hour front desk. Housekeeping is available on request.
Montcalm Piccadilly Townhouse, London West End offers 67 accommodations with minibars and safes. Beds feature premium bedding. 20-inch plasma televisions come with cable channels. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and complimentary bottled water. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Montcalm Piccadilly Townhouse, London West End's great location. During your stay, you're just a quick walk from Leicester Square. Features include free WiFi in public areas, plus a gym and a coffee shop/cafe.
  • Free WiFi
  • Enjoy a bite to eat at the café
  • To-go breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance, and a porter
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 3-minute walk from Leicester Square and 4 minutes by foot from Piccadilly Circus
There's a coffee shop/cafe on site, as well as a snack bar/deli. Public spaces have free WiFi and wired Internet. A fitness center, multilingual staff, and tour/ticket assistance are also featured at the luxury Montcalm Piccadilly Townhouse, London West End.

This 5-star London hotel is smoke free.

For a fee, guests can enjoy to-go breakfast daily from 7:00 AM to 11:00 AM.
GAIL's Bakery - Onsite café. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 11:00 AM for a fee: GBP 15 to 50 for adults and GBP 10 to 25 for children
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • GAIL's Bakery

Things to do

  • Gym

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • 5 floors
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 20-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches used
  • Free daily newspapers
  • Free local calls
  • Heated floor
  • Iron/ironing board
  • LED lighting
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 11:00 AM
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately GBP 15 to 50 for adults, and GBP 10 to 25 for children
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western London Piccadilly
Best Western Piccadilly
Best Western Piccadilly London
Best Western Premier Piccadilly
Best Western Premier Piccadilly London
Best Western Premier Shaftesbury Piccadilly
Best Western Premier Shaftesbury Piccadilly Hotel
Best Western Premier Shaftesbury Piccadilly Hotel London
Best Western Shaftesbury Piccadilly
Piccadilly Best Western
Shaftesbury Premier London Piccadilly Hotel London
Shaftesbury Premier London Piccadilly Hotel
Shaftesbury Premier London Piccadilly London
Shaftesbury Premier London Piccadilly
Piccadilly London West End Hotel London
Piccadilly London West End Hotel
Piccadilly London West End London
Piccadilly London West End
The Piccadilly London West End England
Piccadilly London West End House London
Piccadilly London West End House
The Shaftesbury Premier London Piccadilly
Best Western Premier Shaftesbury London Piccadilly
Piccadilly London West End Guesthouse London
Piccadilly London West End Guesthouse
The Piccadilly London West End England
Piccadilly End Guesthouse
Piccadilly End

Montcalm Piccadilly Townhouse, London West End Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 578 out of 1008 reviews
Rating 8 - Good. 228 out of 1008 reviews
Rating 6 - Okay. 114 out of 1008 reviews
Rating 4 - Poor. 52 out of 1008 reviews
Rating 2 - Terrible. 36 out of 1008 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and convenient place to stay.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

gill

Liked: Cleanliness, staff & service
Lovely hotel - clean and tidy , very comfortable and great staff.. quality hotel .
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jarold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Easy to Underground and walking to locations and food/drink.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel very central great staff
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Really impressed and great location
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for Soho/Covent Garden. Ideal accommodation for a theatre trip. First time staying here and we will return the next time we have an overnight trip to London.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this hotel!. Best possible location. Staff is so friendly and helpful. Rooms are very nice and clean. Would recommend to anyone going to London.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was very smooth, friendly and informative staff. Room was very clean, bathroom spotless too.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location with lots of dining options around. Very clean, spacious room.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay if you want to be close to everything in Soho! Very clean and the staff was helpful and friendly! I traveled solo and it was a perfect place to stay! Highly recommend!
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

keith

Liked: Cleanliness, staff & service, amenities
Good clean room, very friendly and accommodating staff. Hotel in great location. Would stay again.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Single room very well planned Staff were helpful
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Herman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great Boutique style hotel. Great old building. Awesome location, short walk to Piccadilly Circus. LOTS of Pubs, resturants and sights within 5-10 minute walk. Staff was great, helpful.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Gwyneth

Liked: Cleanliness, staff & service, amenities
Friendly, helpful staff; excellent tea/coffee in the room; fantastic location, but surprisingly quiet in the room.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location Lovely helpful staff Clean and comfortable Only downside was maids chatting in the corridor very early in the morning while trying to sleep
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities
Great hotel very clean great location friendly staff
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities
Lovely hotel clean and cosy great staff and great location
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small rooms, but well kept and clean property
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities
The room was excellent, spotless & the staff were very friendly
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thoroughly enjoyed my stay at The Montcalm Piccadilly Townhouse. The staff, in particular, Tilly were very helpful & accommodating. Top marks for good lighting, quality towels & complimentary fruit. Highly recommended.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Abi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel friendly staff. Really lovely room comfortable bed great little touches like complimentary fruit, coffee and water. Lovely bottle of Prosecco in our room for my husband’s birthday
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, nice staff.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location, friendly staff. Comfortable bed. Ideal
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Carolyn

Liked: Cleanliness, amenities, property conditions & facilities
A great hotel in a fantastic location with exceptional staff ready to help with any query
Stayed 2 nights in Jan 2026

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