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4.3 out of 5

"Good area, lovely breakfast included and room was ok. Bit small, no wardrobe just small hanging rail. No extra pillows or blankets but they did do an ... " More

By a verified traveller on Wed 14 Nov 2018

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Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
€225* Per night/room 29 May - 30 May

Basic Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Triple Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at The Sanctuary House Hotel. During your stay, you're just a quick walk from Westminster Abbey. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.

  • Free WiFi
  • Enjoy local cuisine while dining at The Sanctuary
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute walk from Westminster Abbey and 7 minutes on foot from Big Ben

The Sanctuary House Hotel ratings based on 10 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Sanctuary House Hotel

Everyone (7) Couples (1) Family (2)
5 out of 5

Posted by on 11 Jul 2019

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Comment from Hotel Management

12 Jul 2019 by Reception Manager

Dear guest, Thanks for staying with us. We appreciate your feedback! We hope to see you back here again soon. Kind Regards, Valentina Guscioni, Reception Manager

4 out of 5
Good area, lovely breakfast included and room was ok. Bit small, no wardrobe just small hanging rail. No extra pillows or blankets but they did do an evening check with you to see if you need anything. Little fridge in room with complimentary milk, water and beer. Room very cold, turned off aircon put heating on but it kept going off.

Posted by on 14 Nov 2018

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Comment from Hotel Management

15 Nov 2018 by Reception Manager

Dear Lars, Thanks for staying with us. We appreciate your feedback! We hope to see you back here again soon. Kind Regards, Valentina Guscioni, Reception Manager

3 out of 5

Nice hotel near the tube station

Very pretty interior design. Would be nice to have slippers in the room. A bit noisy in the evening from the pub downstairs. Customer service in the pub not great, had to wait a long time to get served and had to leave at the end.

Posted by , from Geneva, Switzerland on 8 Jan 2017

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5 out of 5
central ,früstück super

Posted by on 4 Dec 2023

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Comment from Hotel Management

6 Dec 2023 by Fabio

Dear Gabriela, Thank you for sharing your thoughts on our central location and the breakfast experience! We're thrilled you found our hotel's location convenient and enjoyed the breakfast offerings. If there are any specific aspects of your stay you'd like to highlight or if you have further feedback, feel free to share. We appreciate your support and hope to welcome you back soon!Kind regards,

4 out of 5
Siamo contente per l’ospitalità che abbiamo avuto in questo hotel,stanza sempre pulita ,posizione ottima per visitare tante cose di Londra a piedi ,ci ritornerei ,grazie a quelli della reception.

Posted by on 26 Sep 2023

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Comment from Hotel Management

26 Sep 2023 by Fabio

Dear Maria, Thank you for taking the time to leave such a positive review! We're delighted to hear that you had a great experience at our hotel, and we're glad to know that you found the room clean and the location convenient for exploring London on foot. Our reception team will be thrilled to hear your kind words as well.We look forward to welcoming you back in the future, and thank you for choosing our hotel for your stay in London. Safe travels until then!Kind regards, Fabio

4 out of 5
Die Auswahl beim Frühstück war wirklich excellent!

Posted by on 9 May 2022

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Comment from Hotel Management

16 May 2022 by Sanctuary House

Dear Kathrin, Thank you for taking the time to leave your review. We are pleased to hear that you have enjoyed your stay with us. Looking forward to welcoming you to our hotel once again. Kind regards, The Sanctuary House Team

5 out of 5
Süsses englisches Hotel mit einem Pub im Erdgeschoss. Sehr zentral gelegen. Eine U-Bahn Station mit der Möglichkeit eine Oyster Karte zu lösen ist innert 2 Minuten zu Fuss zu erreichen.

Posted by on 21 Oct 2019

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Comment from Hotel Management

24 Oct 2019 by Reception Manager

Dear Hotel Guest, Thank you for taking the time to leave your review. We are pleased to hear that you have enjoyed your stay with us. Looking forward to welcoming you to our hotel once again. Kind regards, Valentina G. Reception Manager

5 out of 5

Posted by on 8 Jul 2019

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Comment from Hotel Management

9 Jul 2019 by Reception Manager

Dear guest, Thanks for staying with us. We appreciate your feedback! We hope to see you back here again soon. Kind Regards, Valentina Guscioni, Reception Manager

4 out of 5

Posted by on 10 Jun 2019

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Comment from Hotel Management

11 Jun 2019 by Reception Manager

Dear guest, Thanks for staying with us. We appreciate your feedback! We hope to see you back here again soon. Kind Regards, Valentina Guscioni, Reception Manager

4 out of 5
Wir waren auf einen Weekend-Trip in diesem Hotel gelandet. Perfekte Lage nähe Underground-Station, Westminster Abbey und Big Ben.

Posted by on 23 Dec 2016

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About the The Sanctuary House Hotel

Location 33 Tothill Street, London, England SW1H 9LA

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The Sanctuary House Hotel also features tour/ticket assistance, dry cleaning/laundry services, and room service (during limited hours). This 3.5-star London hotel is smoke free.

  • 1 building
  • 34 guestrooms or units
  • 6 levels
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Transport

  • Train station: London Victoria Rail Station (1 km / 0.6 mi)
  • Metro station: St. James's Park Underground Station (0.3 km / 0.2 mi)

Room Amenities

The Sanctuary House Hotel offers 34 accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with digital channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Fridge
  • Coffee maker
  • Separate bath and shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Heating
  • Ensuite bathroom

Food & Drink

The Sanctuary – This restaurant specialises in local cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 35 per night.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and American Express. Cash is not accepted. Contactless check-out is available.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 11
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: GBP 60.00 (subject to availability)
  • Rollaway bed fee: GBP 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Sanctuary House
  • Sanctuary House Hotel
  • Sanctuary House Hotel London
  • Sanctuary House London
  • Sanctuary House
  • The Sanctuary House Hotel London, England
  • Sanctuary Hotel London
  • The Sanctuary House
  • The Sanctuary House Hotel Hotel
  • The Sanctuary House Hotel London
  • The Sanctuary House Hotel Hotel London

You should know

  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.